Novotel Hotel Novotel Hotel


3.5/5 58 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
    • Badminton
    • Billiards/Snooker (Nearby)
    • Boules/petanque
    • Table tennis
    • Volley ball facilities


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-00:00
    • Opening hours : Week-end 06:00-00:00
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby


ARCELORMITTAL5 km / 3 mi CLAAS8 km / 4 mi PSA ENNERY5 km / 3 mi
CHRONOPOST8 km / 4 mi IKÉA9 km / 5 mi REPUBLICAIN LORRAIN8 km / 5 mi

Exhibition centre

METZ EXPO12 km / 7 mi

Your meetings and events

Dining suited to your requirements, modular and fully-equipped meeting rooms, tasty or balanced snacks and living areas adapted to the seasons make the hotel the ideal setting for your meetings.All our bright rooms are modular and are equipped with a screen, video projector, free WIFI connection and air conditioning. A dedicated and professional team is on hand to meet all of your needs.All our bright rooms are modular and are equipped with a screen, video projector, free WIFI connection and air conditioning. A dedicated and professional team is on hand to meet all of your needs.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DEBUSSY 25 m2 3 m 20 8 20 16 8
DELIBES 25 m2 3 m 20 8 20 16 8
RAVEL 25 m2 0 m 0 0 8 0 0
DIAPASON 30 m2 2 m 30 15 30 12 15
BIZET 1 60 m2 3 m 60 25 50 30 40
BIZET 2 60 m2 3 m 60 25 60 30 25
GOUNOD 80 m2 3 m 70 35 30 45 35
BIZET1&2+DELIBES+DEBUSSY+GOUNOD 250 m2 0 m 0 0 0 0 180
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • WIFI access
    • Syndicate rooms
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose the comfort that suits you, as a couple, with the family or for a business trip, the Novotel Metz Hauconcourt hotel has two comfort levels:

  • 132 rooms
  • 130 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 51 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating 559 reviews

Our guest reviews for

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 58 reviews
Anonymous Couples - 30/09/2019 AccorHotels review
« Purposeful hotel stay en-route to Calais »

Like the hotel, just wasn't keen on the checking in process, no defined check-in area, 1 person with laptop, a queue of people. Perhaps you should have self check-in kiosk if you aren't going to staff the usual check-in desks

A. Couples - 02/09/2019 AccorHotels review

Alles was OK.

Family - 01/09/2019 TripAdvisor review
« Good hotel with easy access »

This is the perfect hotel for a visit to Amnéville (Zoo+Aquarium) and Walygator Parc. Good breakfast, decent rooms and friendly staff. The portions at the diner restaurant may be a bit bigger and please more veggies offered with the dishes.

From D. H. Families - 28/08/2019 AccorHotels review
« Nice hotel and swimming pool »

The hotel and the swimming pool is very nice. At the booking I asked if we could get for one person a breakfast that is gluten free but nothing was done with my request. At the breakfast one person of the service said that a madeleine bread was gluten-free. Very unfortunately this was not true and we discovered this too late.

Rachid Families - 27/08/2019 AccorHotels review
« All good except the welcome experience »

Everything was fine except the onboarding. I did not "Feel Welcome" at all. The lady at the reception started with "Please", no smile, nothing... Room was clean and functional for a family with 2 kids, including one baby and the cot that I had pre-booked Breakfast and its personal was great: lots of choice and very welcoming and professional staff.

E Families - 18/08/2019 AccorHotels review
« nice hotel, good stopover for one or two nights »

nice & quiet hotel, large familyroom, easy to reach, great to take a swim after a long journey, good dinner, great breakfast, friendly staff. Great stopover.

Jo B. Families - 13/08/2019 AccorHotels review
« OK »

Very nice, we'll positioned hotel. Service is slow.

Valerie Families - 11/08/2019 AccorHotels review
« Nice modern hotel »

Rooms were very nice and a good choice for breakfast

J. -. A. Families - 08/08/2019 AccorHotels review
« Novotel always delivers on expectations »

Proper beds, nice bathroom and good (but expensive) breakfast. Additionally; parking on site and spacious bar and outside facilities. Close to the highway if t The new ‘no reception desk’ policy needs some work. As do the young staff whos service was mediocre... Breakfast is expensive if you are adults only; for now it was ok because we travelled as a family and the kids get free breakfast

Chris -. L. Couples - 08/08/2019 AccorHotels review
« Quick stopover but more for families »

Welcome and departure very warm. Hotel very busy with families as holiday period. Dining room very busy for dinner and breakfast. Room quiet and clean.

Anonymous Families - 06/08/2019 AccorHotels review
« Stopover »

It was OK. We use Novotel regularly on our travels.

Nicolas Families - 05/08/2019 AccorHotels review

Good breakfeast buffet. Room basic but comfortable. No reception desk, slightly confusing.

M.j .. V. Friends - 01/08/2019 AccorHotels review
« disappointed »

First the person who I met at the receoption was not friendly and shows nearly no interest in me as a person The people in the restaurant did their work , but show no interession in us as a client

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.J. V., Thank you for taking the time to tell us about your experience at the Novotel Metz Amnéville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore I'll credit your Le Club account of 1 000 pts. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, sébastien BEZIER - General Manager

Thibaut_baselis Families - 31/07/2019 AccorHotels review
« Always nice »

I come to this hotel few times a year and everything was nice as always, Discovered the renovated rooms just now, great !

David M. Business - 19/07/2019 AccorHotels review
« Great location and excellent staff »

Really enjoyed everything about this Novotel. I have some disabilities and all of the staff rushed to offer help throughout my stay. Efficient mobile check-in good food. Overall home free m home

Andy J. Families - 18/07/2019 AccorHotels review
« Fair stay but could be much better »

Breakfast ok but please improve allergy training and food segregation. Rooms are now better but bathrooms need action as very dated and not in keeping with the rest of the hotel. Wi-Fi excellent. Staff are seldom friendly and everything seems to be an inconvenience. No idea why the old reception is closed - the new idea of having a table within the foyer seems out of place. We will stay again for the convenience of location halfway between London and Munich but there are real improvements that could work very well that have been missed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW J., Thank you for taking the time to tell us about your experience at the Novotel Metz Amnéville. Yours comments will help us to progress. Sincerely, Aurélie BERNARD Chef de réception

Anonymous Families - 17/07/2019 AccorHotels review
« Nice »

Nice..friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie BERNARD Chef de réception

Graeme T. Couples - 13/07/2019 AccorHotels review
« A refreshing Novotel stay in a refreshed Novotel. »

We enjoyed our stay at this Novotel very much. It’s refreshed design was interesting and our guest room very pleasant. We enjoyed our dinner at the restaurant but there was no ‘formule’ option in the evening, which was a shame. We would return here again happily despite our one small but very important problem during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAEME T., Really sorry for this disagrement I spoke to my staff to know what happened. I hop to see you again in our hotel without any problems. Best regards Aurélie BERNARD Chef de réception

Anonymous Couples - 12/07/2019 AccorHotels review
« As expected but room cooling isn't up to scratch »

Good staff, nice sized room, great location, decent grounds, good parking, quiet, dog friendly. Poor air cooling in rooms. Otherwise great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHALAKIS M., We very much appreciate your comments regarding your stay at the Novotel Metz Amnéville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie BERNARD Chef de réception

S L. Couples - 23/06/2019 AccorHotels review
« Restaurant service was a bit slow »

We had to wait a long time before someone took our order. There were staff around but they seemed to be studiously avoiding making eye contact. The young girl who brought our drinks must have been very new as she left outlet bottle of wine on the table unopened and no cork screw. Another member of staff eventually spotted this and cane to open i. Not sure if the staff were new or just too few staff but we were not the only ones looking round and trying to be served. The food, when it arrived, was very good.

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