Hotel - Novotel Thalassa Le Touquet
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Novotel Thalassa Le Touquet Hotel

3.5/5 2,053 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 20  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM

Leisure and activities

  • Thalassotherapy centre
  • Well-being
    • Hammam (Paying)
    • Tanning salon
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons
  • Hard tennis court  (Nearby)
  • Sailing facilities  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Horse riding

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-23:00
    • Opening hours : Week-end 06:00-23:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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The Thalasso Center and fitness room are currently closed for renovation. The heated sea water pool will be closed until January 23rd, 2019, inclusive.

Hotel location

Companies and event centres nearby

Company

VALÉO5 km / 3 mi

Congress centre

PALAIS DE L'EUROPE1 km / 0 mi

Exhibition centre

PALAIS DE L'EUROPE1 km / 0 mi

Your meetings and events

Meeting@Novotel: where meetings equal success. Whatever the type of meeting, increase your chances of success with the Novotel network.Our years of experience have let us build a great expertise in meetings organization.Our meeting rooms can accommodate between 5 and 60 people. Three of our rooms offer stunning views of the sea and beach (including two new unstructured rooms). Lunches, dinners, sweet or savory snacks, and aperitifs served overlooking the sea.

Novotel Thalassa Le Touquet Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CANCHE 1 20 m2 2 m 15 10 15 15 8
CANCHE 2 20 m2 2 m 15 10 15 15 8
CANCHE 3 20 m2 2 m 15 10 15 15 8
CANCHE 4 20 m2 2 m 15 10 15 15 8
SABLON 20 m2 2 m 15 10 15 15 8
BULLE 45 m2 0 m 0 0 0 0 0
DUNES 45 m2 2 m 25 15 25 25 16
IODE 45 m2 0 m 0 0 0 0 0
MER 60 m2 2 m 45 20 45 45 24
    • Screen
    • Meeting room
    • Audio and video equipment
    • Office
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • Fine Cuisine
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 145 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Our thalasso and spa offers

4.1/5 AccorHotels Rating 9,379 reviews

Our guest reviews for
Novotel Thalassa Le Touquet

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,053 reviews
Robert R. Families - 14/07/2019 AccorHotels certified review
« A pleasant weekend break »

We arrived just in time for a late lunch in the bar. One of the two rooms we had booked was already available, which was convenient and the other room was ready when we finished lunch. The refurbished rooms are a big improvement and the new air-conditioning was certainly appreciated. We were also lucky to find two spaces in the car park, which is currently uncontrolled because of on-going building work next door at the Ibis. We ate in the town and then returned to the bar for coffee and digestifs. Sadly the bar closes promptly at 11pm. We enjoyed a leisurely City Breakfast in the bar the next morning and left around midday.

Anonymous Families - 14/07/2019 AccorHotels certified review
« A good hotel and would be happy to visit again »

Perfect location on the beach. Professional staff. Clean room. Great breakfast

L S. Families - 10/07/2019 AccorHotels certified review
« Beautiful location »

We loved the location of this hotel. The staff were friendly and helpful and we enjoyed sitting on the beachfront bar. The parking could be more restricted to hotel guests and maybe being able to leave an ID from the hotel might help.

Sharon Couples - 09/07/2019 AccorHotels certified review
« Lovely hotel »

Everything was as expected as we have stayed here before. Only one issue was the menu in the restaurant didn’t have any English, whereas in your room did. It took us a lot longer to order than normal.

Peter V. K. Families - 09/07/2019 AccorHotels certified review
« High Quality »

Very good hotel with a high standard for a good price. Only disappointed that we, after a long journey, did nut get a place to diner. Speaking personally, a hotel should be able to serve a diner to all it clients. We had to reserve a place to diner upfront, what was not possible for us because of the late arrival (16:00).

Dk Families - 09/07/2019 AccorHotels certified review
« Love the beach & sunset around this hotel »

It’s a nice hotel indeed, specially the swimming pool area. The room was standard cleaned, with 2 separate single beds for my 2 big kids. A free parking spot, not far away from city centre shopping area or aqualud. Lovely white sands beach and beautiful sunset. It would be lovely if you have a family room.

Family - 05/07/2019 TripAdvisor review
« White sands private beach & gorgeous sunset view »

It’s a nice hotel indeed, specially the swimming pool area. The room was standard cleaned, with 2 separate single beds for my 2 big kids. A free parking spot, not far away from city centre shopping area or aqualud. Lovely white sands beach and beautiful sunset. (July 1st)

Dr A. D. Couples - 04/07/2019 AccorHotels certified review
« Excellent hotel badly affected by poor staff education. »

Please connect this form to my complaint on the Accor web site since you report that they entrust the management of this hotel to you. Staff training - an older receptionist insisted on a payment that was not required and the slow return of that payment (for whatever reason) was not understood. We were (wrongly) assured that it had been repaid instantly. The management of the air conditioning on Saturday was a complete disgrace. We are familiar with Accor in Bordeaux in summer when the ambient temperature is much hotter and the rooms much cooler.

Gareth Couples - 04/07/2019 AccorHotels certified review
« Chill time. »

Couldn't fault the re-furbishmenr, menu at lunch bit limited. Staff very good. Small problem with room key access, reception distracted took nearly 30 minutes to resolve.

Anonymous Couples - 01/07/2019 AccorHotels certified review
« very nice 4 star break »

I was upset that the thalasso center was a long way off to finish

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémy BAPTISTE Directeur d'Exploitation Novotel Thalassa Le Touquet

Christopher Couples - 01/07/2019 AccorHotels certified review
« Mr »

enjoyable and comfortable. Staff were polite and efficient and the breakfast was excellent. Surprised, though that there was no computer available for guests to use.

Anonymous Couples - 30/06/2019 AccorHotels certified review
« Mrs »

No bath that had been requested, shower tray overflowed had to keep switching off, dead fly on floor for 2 days, floor and balcony not cleaned, towel rail very dirty on each rung, window cleaned only half way dirty and streaked for the top half, 1 teabag 1 facecloth in room but 2 people in room. No umbrellas on beach until afternoon of last day despite the extremely hot weather. Have stayed each year for many years never a complaint before my worst experience of this hotel, very poor housekeeping!

Anonymous Couples - 28/06/2019 AccorHotels certified review
« It was ok, the air conditioning in our room did not work...and it was very hot outside »

Air conditioning in a property like this should simply work. It is not engineered to handle the heat. A cheap a/c system, that will not ever work properly. The bed was extremely uncomfortable.

Laura D. Couples - 26/06/2019 AccorHotels certified review
« Fabulous room and view made up for frustrating experience on arrival. »

We arrived at 1500 hours, which I thought was check-in time. I accept that this was my mistake and we were not welcome until 1600. We had had a really bad day, at the end of a road trip, when everything went wrong: we had not managed to eat anything until our arrival at 1500. This, of course, was absolutely not the fault of Novotel but it was disappointing that, in such a fabulous hotel, we could not get anything at all to eat. We were told that, if we had a room, we could call room service but, as it was, we couldn't. I had to go and sit on the terrace of the bar and cry for a few minutes, before ordering a drink. Eventually, after dinner, we felt differently about the place and especially the fabulous view of the beach.

Huge B. Couples - 26/06/2019 AccorHotels certified review
« Waking up to the sound of the sea »

Great hotel in a beautiful location. Nice place to get away from it all for a few days. Not cheap but a great place to unwind and relax. A special treat.

Sheryl T. Couples - 26/06/2019 AccorHotels certified review
« Ok stay in Le Touquet »

The toiletries provided were inadequate, no body lotion, no conditioner, no cotton wool buds. The bathroom is extremely small we felt that had they enclosed the toilet which is separate it would have a more spacious feel (being open). The coffee and tea facility in the room is nice however it’s a bit “mean” giving only one espresso Pod per person per 24 hours. There is also one sachet of coffee each however only one creamer per person per day. We like one cup in the morning first thing and another in the late afternoon and I do not feel I should have to ask for more. Also on my booking with Novotel it said “free minibar”. This consisted of two small bottles of water. That’s it and nothing else. Why didn’t it say one bottle of free water per person per day on the booking confirmation? This is misleading. (I have just stayed in another hotel which provided free minibar which consisted of one small bottle of white wine, one red wine, a selection of soft fizzy drinks, crisps and free water. This was a pleasant surprise as I didn’t realise it before arriving at the hotel). This Novotel hotel was expensive during the nights of our stay and despite the recent refurbishment of the rooms we felt it was poor value. We travel all around the world on a regular basis probably five months per year and stay in hotels all the time and felt this was cheap and poor value. I would not stay in this particular Novotel again. The best thing about this hotel was the food in the restaurant we had dinner on the last evening, however the service was slow and forgetful. To top it all there was a big bogey stuck on the net curtain inside our room. Don’t the cleaners inspect the furnishings when cleaning? One day we returned at 4pm after being out all day and our room had not been cleaned. I did not report these things during the stay because I feel that the hotel should know what they are doing and I don’t want to be spending half my time whilst away complaining about these things. The location of the hotel is great it is right on the beach however we were invaded by small black flies during two days of our stay making it impossible to open the door to the balcony or to sunbathe as they were all over us. The use of the indoor swimming pool was nice and there was a wet steam room next to the pool which was switched off. Why? I would have liked to use this. The thalassotherapy was closed due to refurbishment during our stay and I would have liked to have some treatments. The prices may have been hiked up this particular weekend as it was the fete de la music weekend however most weekends there is something going on in Le Touquet.

Happy T. Couples - 25/06/2019 AccorHotels certified review
« With its beachside location and super staff, an excellent spot to enjoy a relaxing break in Le Touquet. »

This hotel and its neighbour are undergoing a major refurbishment. Therefore, it is unfair to comment in too much detail at present. However, our room was excellent, food was good and the staff friendly and helpful. We are looking forward to returning once the works are finished and all facilities are available.

Patricia F. Couples - 25/06/2019 AccorHotels certified review
« Welcome break »

We returned to our favourite hotel to recuperate after the winter. As usual we felt welcomed and enjoyed being cared for by competent staff.

Louise M. Couples - 25/06/2019 AccorHotels certified review
« Manic stay »

Lots of people difficult to park lovely location nice swimming pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémy BAPTISTE Directeur d'Exploitation Novotel Thalassa Le Touquet

Anonymous Couples - 23/06/2019 AccorHotels certified review
« Relaxing break away »

Staff were helpful and courteous. Room was comfortable, position of hotel was awesome. Food very good, dinner and breakfast excellent.

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