Hotel - Novotel Valenciennes
Novotel Hotel Novotel Hotel

Novotel Valenciennes Hotel

3.5/5 426 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Boutique Gourmande
    • Gift shop/newspaper shop

Leisure and activities

  • Unheated open air pool from June to September
  • Outdoor playground for children
  • Other sports activities
    • Boules/petanque
    • Table tennis


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 24:00
    • Opening hours : Week-end 07:00 - 24:00

Business services

  • 8 meeting room(s)
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Hotel location

Companies and event centres nearby


ALSTOM10 km / 6.21 mi CERAVER2 km / 1.24 mi LYRECO5 km / 3 mi PSA2 km / 1.24 mi TOYOTA10 km / 6.25 mi VALOUTIL2 km / 1.24 mi
BOMBARDIER2 km / 1.24 mi GSK15 km / 9.32 mi PPG8 km / 4.97 mi SKF2 km / 1.24 mi VALLOUREC5 km / 3.11 mi WAVE2 km / 1.24 mi

Exhibition and convention centre

CITÉ DES CONGRÈS10 km / 6.21 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.The Novotel Valenciennes offers 2150 sq. ft. (200 m²) of modular space as well as a room measuring 430 sq. ft. (40 m²). All our rooms are naturally lit and can be adapted to your needs: training, work meetings, christenings, weddings, communions.

Novotel Valenciennes Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BEAUNEUVEU 15 m2 2.5 m 0 0 8 0 0
CARPEAUX 30 m2 2.7 m 18 11 10 20 15
PATER 40 m2 2.5 m 30 12 15 25 16
EISEN 60 m2 2 m 40 25 20 30 40
WATTEAU 80 m2 2.7 m 60 40 50 30 40
HARPIGNIES 90 m2 2.7 m 80 40 30 60 60
WALLON 120 m2 2 m 120 50 40 100 80
CARPEAUX-WATTEAU 200 m2 2.7 m 180 0 0 100 120
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 80 rooms

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 2,088 reviews

Our guest reviews for
Novotel Valenciennes

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 426 reviews
Anonymous Business - 08/05/2019 AccorHotels certified review
« Outdated place »

Friendly personnel, good bed. But the hotel rooms are outdated and the room was not really clean either.

Jim Business - 30/04/2019 AccorHotels certified review
« Nicely refurbished »

As always, the staff are very friendly. new decor in entrance and lounge is very well done. Rooms are improving. New menu in restaurant is good and good to see breakfast area well stocked even later in the morning.

Anonymous Business - 18/04/2019 AccorHotels certified review
« cvb »


Woonsik S. Business - 15/04/2019 AccorHotels certified review
« Very good »

It is not a fancy hotel but I was impressed my friendly staffs, clean and well layout room, good food at a reasonable price. I highly recommend this hotel.

Anonymous Business - 17/03/2019 AccorHotels certified review

Loin du standing d’un Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre séjour dans notre établissement. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Evelyne JOEDICKE Direcrtice Novotel Valenciennes

Anonymous Business - 18/02/2019 AccorHotels certified review
« Language »

Trouble understanding English

Thomas Business - 01/02/2019 AccorHotels certified review
« Valenciennes cw5/19 »

feel welcome, kindly, open

G. Business - 29/01/2019 AccorHotels certified review
« Good stay »

Good stay, very good welcome. Nevertheless some improvements to be done for the breakfast . When I arrived for the breakfast, no table were clean , despite some Novotel personnel were chatting. The invoice has not been sent by email as told. Accor website does not work well for the online check-in.

Paul B. Business - 24/01/2019 AccorHotels certified review
« Good room. Poor dining »

Good room and clean. Food was not good at all we had to go outside for diner

Anne-grethe S. Couples - 05/01/2019 AccorHotels certified review
« Wellfunctioning »

Very friendly, professional emploiers. Nice rooms, and a very good restaurant. Nice and welcoming surroundings on arrival.

Jon H. C. Couples - 02/01/2019 AccorHotels certified review
« very good but the building had broken bricks all along the walls in the hall and the bed cover was not totally clean. »

as far as the people working in the hotel they were very warm and friendly. the food was really good. the breakfast was very good and served in an excellent way.

Thomas F. Business - 23/11/2018 AccorHotels certified review
« Valenciennes CW 47/18 »

Nice Hotel, polite service, clean rooms, good connection to the motorway

G. Business - 19/11/2018 AccorHotels certified review
« Nice hospitality »

Very nice welcome with a great sense of service .

Alain B. Couples - 11/11/2018 AccorHotels certified review
« Practical hotel close to France/Belgian border »

Made a stop over on our way back to Paris from Germany. Convenient, close to the motorway.

Roy L. Couples - 07/10/2018 AccorHotels certified review
« A great place to stay »

This was our second stay at Novotel Valenciennes and there were some changes. Obviously the building works were causing some problems with limited space but I think the staff were coping reasonably well. The hotel in general just felt a little tired and we were dissapointed with the paper cups on the complimentary tea tray in the bedroom. We are coming that way again next year and shall probably stay overnight once more on our way to north west France from Holland and looking forward to seeing some improvements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROY L., Thank you for taking the time to tell us about your experience at the Novotel Valenciennes. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. I am happy to confirm that works are nearly finished and we will very pleased to show it to you at your next stay. Looking forward to welcome you soon, Sincerely,

Paul D. Families - 14/09/2018 AccorHotels certified review
« Novotel Valenciennes »

Satisfied, sleep quality good, good position for a stop over. The deviation for the A2 going east takes you round in circles, so go west turn round at junction 18

Family - 13/09/2018 TripAdvisor review
« Valenciennes »

We found this hotel with ease, very comfortable good staff, good for a stop over.There is a deviation in place at the moment 09/09/2018 if you are going west no problem if you are going north or east go west to the next junction and turn around happy days.

Danish F. Families - 31/07/2018 AccorHotels certified review
« Nice stay »

We had a nice stay at Valenciennes. Have stayed there twice. Our kids use the pool, which was much needed in the heat. The room was spacious and clean. We used the hotel as a stop on the way to Normandy.

J.o'sullivan Business - 27/07/2018 AccorHotels certified review
« All requirements met »

Very helpful staff at reception. Breakfast first class. Prefer the rooms on the garden side.

Anonymous Families - 25/07/2018 AccorHotels certified review
« Not up to previous experience. »

A very tired room - incredibly hot - even though it was a very hot weekend there was no air flow in the room. damaged hinge and glass in window. Replacement 'generic' TV remote not fully functional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We thank you for sharing your opinion following your stay at our hotel. We have taken note of all your remarks and apologize for the inconvenience. While we would have preferred your experience to be more enjoyable, your feedback and impressions are very important to us as they help us improve our services on a daily basis. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evelyne JOEDICKE General Manager Novotel Valenciennes

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