Hotel - Novotel Antwerpen
Novotel Hotel Novotel Hotel

Novotel Antwerpen Hotel

3.5/5 638 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Automatic air control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutique Gourmande

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Tennis  (Nearby)
    • Clay tennis court
    • Grass tennis court
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Basketball facilities (Nearby)
    • Boules/petanque
    • Football (Nearby)
    • Jogging track (Nearby)
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-12:00
    • Opening hours : Week-end 06:00-12:00
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AHLERS1 km / 0.62 mi ATLAS COPCO15 km / 9.32 mi CARGOTEC5 km / 3.11 mi ECU-LINE1 km / 0.62 mi EUROPORTS5 km / 3.11 mi FIAT/NEWHOLLAND2 km / 1.24 mi KATOENNATIE0.5 km / 0.31 mi MSC5 km / 3.11 mi P&O Ports12.1 km / 7.52 mi SIEMENS15 km / 9.32 mi Total11.5 km / 7.15 mi
ARCELOR MITTAL2 km / 1.24 mi BASF15 km / 9.32 mi CNH2.2 km / 1.37 mi EDS0.5 km / 0.31 mi EVONIK15 km / 9.32 mi General Motors7.4 km / 4.6 mi LANXESS15 km / 9.32 mi Opel7.4 km / 4.6 mi SEATRADE5 km / 3.11 mi STORK5 km / 3.11 mi VSFT7.4 km / 4.6 mi

Congress centre

HEIZEL55 km / 34.38 mi

Exhibition centre

Antwerp Expo8 km / 4.97 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.This hotel features premier meeting rooms in the port of Antwerp, ideal for conferences and a variety of events. The staff provides proactive service, and the facilities include audiovisual equipment and free WiFi.

Novotel Antwerpen Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HAMBURG 2 35 m2 3 m 20 11 12 17 0
HAMBURG 1 70 m2 3 m 50 19 20 24 0
SINGAPORE 70 m2 3 m 0 19 0 0 24
HAMBURG 1+2 105 m2 3 m 100 27 52 40 40
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 120 rooms

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 2,605 reviews

Our guest reviews for
Novotel Antwerpen

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 638 reviews
Sue Couples - 14/07/2019 AccorHotels certified review
« Friendly and helpful staff. »

We enjoyed our stay. The one criticism was that the evening menu was a barbecue which we decided we would have but we felt at 30 Euros per head was a bit pricey. We felt that 20 Euros would be sufficient.

G. J. C. Families - 14/07/2019 AccorHotels certified review
« Receipt Needed »

Did not receive a receipt from stay of 6 July (3 rooms). Would like one please.

Gil S. Business - 11/07/2019 AccorHotels certified review
« Comfortable and relaxed »

Only had one night Arrived badly jet-lagged Everything was good

S. Business - 11/07/2019 AccorHotels certified review
« Peoples are friendly, but there furniture was only reasonable. »

The by far biggest concern was the air-condition, which couldn't be stopped. Had to climb up, to put some blankets in front, but it was a challenge. Aircondition was much too cold/strong and no choice to stop. Did addressed same to reception, but she only excused that nothing can be done!

Olalekan Business - 02/07/2019 AccorHotels certified review
« Good »

It was a very nice experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olalekan, Thank you very much for your kind feedback. Our team works hard to ensure that every guest has a positive experience with us, so it is very rewarding to know that you enjoyed your stay. Thank you again! We hope to welcome you back in the future. Best regards, Steven Hameeuw, General Manager

Janes H. Solo - 25/06/2019 AccorHotels certified review
« Good value for money. »

Very comfortable room, good evening bar in lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janes, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Novotel Antwerpen. We are pleased to know that the room met your expectations. Thank you for appreciating our bar facility. We look forward to welcoming you back. Best wishes, Steven Hameeuw, General Manager

Solo travel - 25/06/2019 TripAdvisor review
« Good hotel »

I picked this hotel due to its location as I went up in to the Netherlands whilst on holiday, the hotel is modern with good facilities, an excellent room and good evening bar in the lobby, I would stay here again if I am in the area again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for this kind review about Hotel Novotel Antwerpen. We are delighted to know that you appreciated our facilities and location; and that overall you found our hotel a good place to stay. It would be a pleasure to welcome you on a future occasion. Best regards, Steven Hameeuw, General Manager

Peter Families - 11/06/2019 AccorHotels certified review
« Excellent stay »

Very friendly and helpful staff. Comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for letting us know how satisfied you were with your recent stay. We are delighted your experience met all your expectations; thank you for commenting on our comfortable rooms and for recognising our team's excellent service. A message of satisfaction from a recent guest is always an incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back again in the future. Best wishes, Steven Hameeuw, General Manager

Anonymous Families - 01/06/2019 AccorHotels certified review
« Positive »

All fine, very positive. Just one comment - there were a lot of flies flying in the breakfast buffet area and sitting on food. Please install an insect repellent or UV light.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to review your stay. We appreciate your kind review and positive reply overall. We regret the inconvenience you experienced and have taken note of your suggestions to improve. Your complete comfort is most important to us and we thank you for the feedback. We do hope to be able to welcome you back soon. Best regards, Steven Hameeuw, General Manager

Matt Families - 31/05/2019 AccorHotels certified review
« Great overnight stay at Novotel Antwerpen Nord »

Got a great nights sleep in a clean and spacious room, where they had thoughtfully provided two single beds for our children. Hotel was located in an industrial area, and being the weekend was very quiet, which was ideally for us. There was a great range of food for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matt. Thank you for this review about your pleasant stay at Hotel Novotel Antwerpen. We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback on our rooms and quiet location, as well as our services and food offerings. We understand how important an excellent night’s rest is for all our guests and are pleased we were able to meet your expectations in this regard. What more can we say than to thank you for your appreciation. We look forward to welcoming you back on your next stay with us! Best wishes, Steven Hameeuw, General Manager

Seb Business - 31/05/2019 AccorHotels certified review
« Staff were very good , but the Hotel carpet looked dirty. »

Otherwise everything is Ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seb, Thank you for taking the time to share your experience with us. We appreciate your kind words towards our team as it encourages us to continue to maintain the high standards of service we set ourselves. Our hotel holds hygiene in high regard; as such we do carry out daily cleaning and ask that guests make us aware of any shortcomings so that we may have these immediately addressed. We have taken note of your comments and passed them to the housekeeping manager. We are otherwise happy that the rest of your stay was pleasant. We hope to see you again in the future. Best wishes, Steven Hameeuw, General Manager

Thierry D. Business - 30/05/2019 AccorHotels certified review
« Medium »

I stayed at the hotel on 21/5 and 28/5. I 've been going to this hotel since years. Unfortunately the quality level has been dropping since then. The corridors are old and the floorcarpets are old and dirty. The elevator was not working and they admitted it was out for a while already. The breakfast room was dirty .. There were flies everywhere on the food. While eating I saw the dust on the bottom of the closets. The worse moment was when I got to the bar for my free drink (as accor member). The bartender was already not very sympathetic when he saw it was a free drink. He took a glass that had been just put into water and that was not dry (at all) and didn't look very hygienic. When I asked (politely) if I could get a dry, clean glass he started to mutter and then took a clean glass but added ice and then (I still don't know why) started shaking the glass with his full hand on the top of the glass (talking about hygiene .. :-( ) before handling it over to me.

Donna Families - 21/05/2019 AccorHotels certified review
« Great »

Perfect thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna, Thank you for the perfect review. It's great to know we were able to deliver such a memorable experience! It would be a pleasure to welcome you again on a future occasion. Best regards, Steven Hameeuw, General Manager

Mike Business - 13/05/2019 AccorHotels certified review
« Best way to stay at the harbor »

I am always staying there, when I have business in the harbor area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, Thank you for sending us this comment. It is always a pleasure to welcome returning guests, we would like to thank you for choosing to come back and visit us again. We are glad that you were satisfied with our hotel. I look forward to seeing you on a future visit. Warm regards, Steven Hameeuw, General Manager

R. Business - 10/05/2019 AccorHotels certified review
« Way to old! »

Unacceptable to be a Novotel with such old rooms! Friendly staff that’s why I put 2

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., Thank you for taking the time to share your experience with us. We are disappointed to hear that you found our standards to be below those expected of us and regret that our hotel's decor was not to your liking. While we do carry out works whenever necessary to keep our rooms and overall facilities well maintained, we have noted your comments. Nevertheless, we appreciate your recognition of our team's excellent service, we will pass this along to them. We look forward to welcoming you back again in the future. Kind regards, Steven Hameeuw, General Manager

W. Families - 07/05/2019 AccorHotels certified review
« Friendly and helpful staff. »

Overall, a good experience. My son and I enjoyed the hotel and the very friendly staff. Our only issue was the fact that breakfast ends at 10:30 on the weekend! 11:00 would be better and more inline with other hotels weekend times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W., Thank you for taking the time to review your stay with us. Our hotel aims to provide a memorable experience and we appreciate your recognition of our team's friendly service and will pass this along to them. We understand your comment about our breakfast hours and we will take your suggestion into consideration. Nevertheless, we are glad you enjoyed the rest of your stay. We look forward to welcoming you again. Best regards, Steven Hameeuw, General Manager

George V. Couples - 30/04/2019 AccorHotels certified review
« Hotel is in need of updating »

Disappointing Lift out of service. Although service lift at back of hotel was available Hair drier not working (loaned one from reception Bathroom was very scruffy Carpets in stair well were threadbare in places Seating in bar area was extremely worn Food in restaurant was good and staff helpful Overall not what you expect from Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear George, Thanks for taking the time to post feedback about your stay at our hotel. We are disappointed to hear that you found our standards to be below those expected of us. Indeed, one of our lifts was out of service for routine maintenance. The safety of our guests is a priority and such service is an unavoidable necessity that should have been better explained. Please accept our sincere apologies for the inconvenience. Regarding our hotel condition, we assure you that all the rooms are thoroughly checked and regularly updated before the guests arrive. Nevertheless, we have taken a note of your remarks. Despite this, we are pleased to hear that you enjoyed our tasty dishes and the pleasant service provided by our staff. We hope to see you again in the future. Best wishes, Steven Hameeuw, General Manager

Sesi Families - 29/04/2019 AccorHotels certified review
« Polite, patience and excellent hospitality »

The reception desk and staff were very helpful, answered all questions. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your positive review of our hotel. Our hotel aims to provide a memorable experience and we are delighted that we were able to exceed your expectations. We appreciate your recognition of our team's excellent service, we will pass this along to them. We look forward to welcoming you back on your next stay with us. Best wishes, Steven Hameeuw, General Manager

Robert G. Business - 28/04/2019 AccorHotels certified review
« Old, dirty hotel »

The first room I was given was dirty and had not been vacuumed. The second room was better but not by much. Everything in the hotel seems old. The walls were dirty, carpet was worn out, furniture was shabby. The WIFI didn't connect in my room and the internet cable was not plugged into anything. The breakfast area had dirty floors and very little selection by the time I arrived (no scrambled eggs). All in all, not a very good hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert. Thank you for taking the time to share your experience with us. We are disappointed to hear that you found our standards to be below those expected of us and regret that our hotel's decor was not to your liking. We would like to clarify that we do check the hotel rooms daily. Had we known about any additional issues with your room, we would have been pleased to move you to another or, if available, have our housekeeping team clean your room a second time. Our team is always eager to be of assistance. We are very sorry to hear of the matter concerning the internet connection that day. We will do our best to make sure this will not happen in the future. We would like to believe that our breakfast buffet offers a varied selection of quality dishes that is served in a clean, pleasant atmosphere; we regret that you were not completely satisfied in this respect. Despite the bitter experience, we do hope to be able to welcome you back for a more pleasant stay in the future. Kindest regards, Steven Hameeuw, General Manager

Gaye D. Families - 28/04/2019 AccorHotels certified review
« Nice hotel with free parking »

Nice hotel with free parking, clean room, nice staff, good choices at buffet breakfast. The next tram station is 1km away. You can park your car at P+R Kinepolis & take tram or bus to the city center. Adults & kids over 6 pay 3€ each per way. At a Mercure hotel, I got free welcome drinks as a silver member but I didn’t get them here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaye, Thank you for taking the time to share your review. It was a pleasure to receive your positive feedback regarding our convenient location and on-site parking. Indeed, although we are not located directly in the city center, our hotel is easily accessible via the highway and a tram that can quickly take you to the center. We are also glad to know that you enjoyed our breakfast buffet. We have taken note of your comments regarding the complementary drinks and shared them with the relevant department. Nevertheless, we hope you enjoyed the rest of your stay. We look forward to seeing you again. Best wishes, Steven Hameeuw, General Manager

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