Hotel - Novotel Manaus
Novotel Hotel Novotel Hotel

Novotel Manaus Hotel

4.5/5 422 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Children's Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Children's Club for 6 to 12 years
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BIC DA AMAZÔNIA2 km / 1.24 mi COIMPA1 km / 0.62 mi DUMONT0.2 km / 0.12 mi GRADIENTE2 km / 1.24 mi LENOVO1 km / 0.62 mi LG ELECTRONICS3.5 km / 2.17 mi MOTO HONDA3.4 km / 2.11 mi NIPPON SEIKI12 km / 7.46 mi PANASONIC4 km / 2.49 mi PETROBRAS5 km / 3.11 mi SAMSUNG DA AMAZÔNIA6.4 km / 3.98 mi SIEMENS3.5 km / 2.17 mi UFAM7 km / 4.35 mi YAMAHA6 km / 3.73 mi
CCE1 km / 0.63 mi CROWN4 km / 2.49 mi FUCAPI2 km / 1.24 mi JABIL DO BRASIL1.6 km / 0.99 mi LG4 km / 2.49 mi MICROSERVICE5 km / 3.11 mi MUSASHI15 km / 9.32 mi NISSIN BRAKE5 km / 3.11 mi PANASONIC DO BRASIL2.5 km / 1.55 mi PROCOMP4 km / 2.49 mi SEMP TOSHIBA2 km / 1.24 mi SONY DO BRASIL3.6 km / 2.24 mi VALFILM7 km / 4.35 mi YAMAHA MOTOR4 km / 2.49 mi

Congress centre

CECOMIZ0.5 km / 0.31 mi STUDIO 50.8 km / 0.5 mi

Exhibition centre

CECOMIZ0.5 km / 0.31 mi PALACIO RIO NEGRO10 km / 6.25 mi

Your meetings and events

The Novotel Manaus boasts fully renovated events facilities with seven rooms to host corporate and social events, including modern equipment and various buffet options.Our years of experience have let us build a great expertise in meetings organization.

Novotel Manaus Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AÇAI 110 m2 3 m 100 30 30 50 0
AÇAI + BACABA 220 m2 3 m 200 60 60 80 100
AÇAÍ + BACABA + CUPUAÇU 330 m2 3 m 300 90 90 120 150
BURITI 9 m2 2 m 8 0 0 0 8
GRAVIOLA 42 m2 2 m 40 20 20 20 24
JENIPAPO 40 m2 2 m 40 20 20 20 24
TUCUMÃ 18 m2 2 m 20 8 8 15 10

Our rooms

  • 167 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 3,553 reviews

Our guest reviews for
Novotel Manaus

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 422 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Patricia Business - 19/05/2019 AccorHotels certified review

Estadia tranquila, excelente

Meera Families - 01/05/2019 AccorHotels certified review
« Disappointing »

The room was bland and completely unappealing. The room I booked was meant to have a queen bed and a sofa bed to Accommodate my kids, what we got was a queen bed with 2 singles/twin beds tightly fitted in to the room with barely any space for movement. The beds had nothing on them but a single sheet - when I asked for blankets I was told that the single beds don’t come with blankets and was given more sheets instead!! Breakfast was the only decent thing here, thankfully we only stayed one night!! Disappointed by the Novotel property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meera, Thank you for taking the time to tell us about your experience at the Novotel Manaus. We know that your reservation came requesting a double bed and a sofa bed but as we were two children we thought it would be more comfortable to sleep the couple in bed and the two children one on each bed we tried just gives the best room for your family . At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Mohammed B. Business - 01/05/2019 AccorHotels certified review

Restaurante , service are excellente

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Mohammed, Agradecemos por ter se hospedado conosco. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para superar suas expectativas. Esperamos que os bons negócios ou viagens a lazer lhe tragam em breve a Manaus. Nossa equipe estará lhe aguardando de braços abertos. Sejas sempre bem vindo ao Novotel Manaus. Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Tadeu F. Business - 27/04/2019 AccorHotels certified review
« Confortable »

Confortable, like a home! I would like to gove my greetings to KARLA NOVAES - She’s amazing and often to do all of support needed! Thabk you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Mateus Business - 20/04/2019 AccorHotels certified review
« Great experience »

Such a good experience spend some days at the novotel Manus. Great company service and location. Certainly would like to be back if there's an opportunity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Anonymous Business - 19/04/2019 AccorHotels certified review

Foi legal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Thanasis K. Business - 24/03/2019 AccorHotels certified review
« Bussines Trip »

My stay in Novotel Manaus is always very plesant and very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., Thank you for your review of our hotel! Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Marc Business - 24/03/2019 AccorHotels certified review
« Not yet Novotel standard »

Room with a lot os stains Swimming pool missing 15 cm of water Food generally disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear F., Thank you for taking the time to share your feedback. Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Timo Business - 22/03/2019 AccorHotels certified review
« Novotel Manaus »

One of the best options in Manaus, despite the distance from city center

Our hotel has responded to the review
Our hotel has responded to the review

Dear H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Alexandre Business - 22/03/2019 AccorHotels certified review
« Satisfied staying in the Novotel Manaus »

Among the hotels in the area, Novotel Manaus defenitely is the better choice. - Nice rooms - Good food (Breakfast and Dinnter) - People (Polite) - Internet - that is the only problem I had this time, for some reason it was very unstable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Sonja P. Couples - 17/03/2019 AccorHotels certified review
« Great customer service »

Thalita at the receptionin the afternoon is your best reception person of all including the “manager”. She is caring, calm and collected and very knowledgeable and resoursful. Food in the buffet is mediocre for a 4* hotel relatively far from other eating options. Sonja P.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Thank you for review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Andrew Couples - 16/03/2019 AccorHotels certified review
« Great experience once again! »

My time at Novotel was amazing! I was treated as if I were the only person in the hotel. The staff is what makes my stay worth coming back time and time again. I especially was impressed with Vivianne as she was very loving, friendly, and answered any questions I may have had. She always makes my wife and I feel very special and at home! I’m also very thankful for Juao Bosco, Gil, Petronio, and Fernando who are always so welcoming and are so attentive to all our needs. Novotel is the best!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, Thank you for the great review of our hotel! Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Lima Friends - 12/03/2019 AccorHotels certified review
« Very pleasant stay »

Very nice and professional staff, good breakfast and restaurant, nice swimming pool, well equipped gym.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Isabel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Laura Couples - 12/03/2019 AccorHotels certified review
« Such a great Hotel!! »

I had a great time at Novotel! We were received by a wonderful receptionist called Vivi who now became a friend of mine! I absolutely love their breakfast, you can find anything there, but the detox drink they serve is the best! The dinner was delicious and I was very appreciative of João Bosco who you can see does his job with all his heart. The workers are always super nice and doing everything they can for us to have a good time! Their swimming pool is big and always clean, they have a nice gym and beautiful and comfortable rooms. I will always recommend Novotel, you can’t go wrong with this choice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura, Thank you for taking the time to share your feedback. Sincerely, Daniel Betiol Gerente Geral Novotel Manaus

Anonymous Business - 21/02/2019 AccorHotels certified review

The hotel has a very strong smell, specially in the 1st floor where I stayed. The breakfast was really good. The bed was comfortable. The service at the restaurant at the night was really slow. I didn't like to know that my other collegues stayed in a better floor, where the rooms do not have a bathtub to take a simple shower which I do not consider clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tania, Thank you for taking the time to tell us about your experience at the Novotel Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Betiol Manager www.novotel.com

Marcus V. Business - 20/02/2019 AccorHotels certified review
« expired products. dirty floor. noisy room »

hotel is OK, however expensive for what it offers. room was not clean: floor is dirty, bathroom had hairs which were not mine. quite disgusting. very noisy during the night, what woke me up during the two nights i spent there. worst of all, shampoo and conditioning were expired! threw them away, the next day the replacements were also expired - back from 2017!!! took some pictures, sent to management, talked to the front desk, never received an answer. quite bad. if i had the time, i would go to the local authorities as this is a crime.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus v., Thank you for taking the time to tell us about your experience at the Novotel Manaus. Regarding the validity of the amenites, we inform that the date printed on the product is date of manufacture, and that on the packaging shows that the term is two years after manufacture. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sinceramente Daniel Betiol Gerente Geral Novotel Manaus www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Simone Business - 05/02/2019 AccorHotels certified review
« the hotel has all I need at that moment »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel Betiol General Manager www.novotel.com

Andrew Couples - 03/02/2019 AccorHotels certified review
« Best Hotel I've ever been to! »

My experience was absolutely amazing! The room was clean, the food was great, and the staff and guests are wonderful. =)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, Thank you for your great review about our hotel! We are glad to know that you enjoyed your time here with us! Hope to see you soon! Sincerely, Daniel Betiol General Manager

Laura Couples - 29/01/2019 AccorHotels certified review
« The best hotel I’ve ever been at! You can’t go wrong going to Novotel, I am so serious!! »

I had an amazing experience at Novotel, it’s for sure the best hotel I’ve ever been at and I will never get tired of going back! The food was delicious, the breakfast was perfect, they make the best tapioca and they have a very healthy detox drink that I love! The room was great, nice and clean! But the best things of all was the workers, we got out of there with many friends! They are the sweetest, most caring and polite people! They go out of their way to make things special for their guests, we love them and miss them, it was sad to leave, I wish I could live there! I felt totally at home with them, don’t even think twice, choose Novotel!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura W., Thank you for your great review about our hotel! We are glad to know that you enjoyed your time here with us and we were able to exceed your expectations. Rest assure that we are going to share your compliment with our staff. You are always welcome to come back and visit! Best Regards, Daniel Betiol General Manager

Andre Business - 29/01/2019 AccorHotels certified review
« Hotel seems a little bit old but has everything you need »

It was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre W., We very much appreciate your comments regarding your stay at the Novotel Manaus. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Betiol General Manager

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