Hotel - Novotel São Paulo Morumbi
Novotel Hotel Novotel Hotel

Novotel São Paulo Morumbi Hotel

4.0/5 1,263 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Come and discover our feijoada at the 365 restaurant on Wednesdays and Saturdays. We also have live music on Saturdays and a kids' area.

Hotel location

Companies and event centres nearby

Company

ACCENTURE3.9 km / 2.42 mi BAYER3.8 km / 2.36 mi CARGILL2.8 km / 1.74 mi MICROSOFT2.8 km / 1.74 mi NOVARTIS3.9 km / 2.42 mi SANOFI AVENTIS0.9 km / 0.56 mi UNILEVER0.7 km / 0.43 mi
AMBEV6.9 km / 4.29 mi BUNGE5.2 km / 3.23 mi CARREFOUR0.5 km / 0.31 mi NESTLE3 km / 1.86 mi PFIZER3.7 km / 2.3 mi SANTANDER7.9 km / 4.91 mi VALEO0.9 km / 0.56 mi

Exhibition centre

TRANSAMERICA EXPO7.5 km / 4.66 mi WTC GOLDEN HALL2.5 km / 1.55 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have given us in-depth knowledge of event organization. We have modular rooms that can be adapted to your event's needs.

Novotel São Paulo Morumbi Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GRASSE 25 m2 3 m 0 0 10 0 0
LILLE 25 m2 3 m 0 0 10 0 0
LYON 25 m2 3 m 10 10 10 10 0
NIMES 25 m2 3 m 10 10 10 10 0
TOULOUSE 25 m2 3 m 0 0 10 0 0
MONTPELIER 25 m2 3 m 10 10 10 10 0
SALAS 50M² 50 m2 3 m 30 20 20 20 0
SALAS 75M² 75 m2 3 m 40 30 25 25 0
AVIGNON 78 m2 3 m 60 30 30 35 0
BORDEAUX 78 m2 3 m 60 30 30 35 0
CANNES 78 m2 3 m 60 30 30 35 0
DIJON 78 m2 3 m 60 30 30 35 0
MARSEILLE 78 m2 3 m 60 30 30 35 0
NICE 78 m2 3 m 60 30 30 35 0
ORLÉANS 78 m2 3 m 60 30 30 35 0
PARIS 78 m2 3 m 60 30 30 35 0
SALAS 78M² 78 m2 3 m 60 25 30 30 0
SALAS 156M² 156 m2 3 m 150 40 80 80 0
SALAS 234M² 234 m2 3 m 200 50 140 140 0
SALAS 312M² 312 m2 3 m 300 90 200 200 0
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Day light
    • Podium
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 190 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 56 family rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 9,811 reviews

Our guest reviews for
Novotel São Paulo Morumbi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,263 reviews
Anonymous Business - 04/11/2019 Confirmed reviews AccorHotels
« Below standards in general »

Incredible a hotel that knows that most guests come from different countries and the electricity is 220 and they don’t have a connector for guests !! On top of that restaurant food is TERRIBLE not recommend at all!! I asked for an iron table, and after 30 mins waiting in the room I went to the front desk and they told me “oh yes we’ll have that request pending” !!? I had to take the iron and the iron table myself holding everything as I could! NOBODY offered to bring the stuff and/or offered any help!! So had to walk back to the 4th floor with all this on my shoulders !!!! Really!??? That BAD is the service and that BAD was my experience

Our hotel has responded to the review
Our hotel has responded to the review

Hi Luben, Thank you for taking the time to write us about your stay with us. We are very sorry for the failures of our services. This is not the quality standard we seek to perform at our hotel. Their notes were shared with the responsible areas in order to achieve the excellence of our services and care. The staff of Novotel Morumbi looks forward to welcoming you again! Helen Macedo Customer Experience

Hector C. Business - 25/10/2019 Confirmed reviews AccorHotels
« Grata »

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sr. Hector, Agradecemos os seus comentários sobre sua estada no Novotel São Paulo Morumbi. Obrigada pelo seu feedback, já compartilhamos os seus comentários com toda a equipe. Esperamos recebê-lo em um futuro próximo! Atenciosamente, Helen Macedo Customer Experience

Walter R. Business - 20/10/2019 Confirmed reviews AccorHotels
« It’s been a pleasant experience. »

Staff is friendly, professional and show flexibility and pragmatist to address small issues as they occur.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Walter, Thank you for your review of your stay at Novotel São Paulo Morumbi. It is a pleasure to receive your feedback, we already share your comments with the entire team to always strive for excellence of our services. Thanks again for evaluating us and we hope to see you very soon! See you later! Helen Macedo Customer Experience

Ricardo L. Business - 20/10/2019 Confirmed reviews AccorHotels
« Nice place to stay. »

Nothing out of the normal for a hotel. Nice Location.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Ricardo, Thank you for your evaluation of your stay at Novotel São Paulo Morumbi, it is a pleasure to receive your return. We look forward to welcoming you in the near future. See you later! Helen Macedo Customer Experience

Jeferson Business - 18/10/2019 Confirmed reviews AccorHotels
« BOA »

NORMAL

Our hotel has responded to the review
Our hotel has responded to the review

Sr. Vitor, Agradecemos os seus comentários sobre sua estada no Novotel São Paulo Morumbi. Lamentamos que não tenha estado à altura das suas expectativas, queira aceitar as nossas sinceras desculpas. Desejamos ter a oportunidade de lhe proporcionar uma melhor experiência no futuro, na qual não mediremos esforços para reconquistar sua confiança em nossa hospitalidade. Atenciosamente, Helen Macedo Customer Experience

Evandro V. Business - 18/10/2019 Confirmed reviews AccorHotels
« Very good! »

Loved the green look of the hotel. Peace and tranquility is one of the strongest marks.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Evandro, Thank you for your comments about your stay at Novotel Sao Paulo Morumbi. It's a pleasure to receive your feedback. We are glad you enjoyed our green area, it really conveys tranquility and peace. Thanks again for evaluating us and hope to be back soon! Helen Macedo Customer Experience

Victor A. Business - 18/10/2019 Confirmed reviews AccorHotels
« Great »

Great experience. Food was very good and I received an excellent service. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Hi Victor, Thank you so much for your excellent review! We will pass on your kind words to all the kitchen staff, who will be very happy to welcome you again! See you later! Helen Macedo Customer Experience

Jacqueline B. Business - 10/10/2019 Confirmed reviews AccorHotels
« Treatment in the hotel »

The lobby employees are very kind and make me feel at home. Diego does all efforts to help me with all issues I might have. i feel at home.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Jacqueline, Thank you for your comments about your stay at Novotel São Paulo Morumbi. We were very happy to receive your feedback about your stay with us, especially with the compliment to Diogo, he was also extremely flattered. Once again, thank you for taking the time to evaluate us and hope to see you soon. See you later! Helen Macedo Customer Experience

Laura Business - 04/10/2019 Confirmed reviews AccorHotels
« Comfortable, nice people and good meals »

Comfortable and clean rooms, people at Desk extremely kind, and both breakfast and dinner were very good

Our hotel has responded to the review
Our hotel has responded to the review

Hola Laura, Muchas gracias por tu excelente evaluación! Tenga la seguridad de que es un gran placer para nosotros brindar una experiencia tan buena como la que usted y su familia han tenido con nosotros, y recibir sus comentarios es muy gratificante. Esperamos su próxima visita para otra estancia con nosotros! Hasta luego! Helen Macedo Experiencia del cliente

Pablo Business - 27/09/2019 Confirmed reviews AccorHotels
« Fast »

Fast and good

Our hotel has responded to the review
Our hotel has responded to the review

Hello Camila, Thank you so much for your review! Rest assured that it is a great pleasure for us to provide experiences as good as you have with us, and receiving your feedback is very rewarding. We are waiting for you for another stay with us! See you! Helen Macedo Customer Experience

Mario Business - 24/09/2019 Confirmed reviews AccorHotels
« Comfort »

Ease of check in and check out. Helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mario, Thank you for your comments about your stay at Novotel Sao Paulo Morumbi. We are very happy to receive your feedback about your stay with us, we thank you for every word. Sincerely, Helen Macedo Customer Experience

Raphael S. Families - 17/09/2019 Confirmed reviews AccorHotels
« Great place, great service! »

The hotel is well located, has a nice external area, with a nice restaurants and the most beautiful view of the bridge. Service is very good, attenders are nice and proactive. Rooms are good, nice beds etc. Breakfast is a point of improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Raphael, Thanks for sharing your experience with us! It is gratifying to know that you felt welcomed, made the most of our facilities and enjoyed our beautiful view. Rest assured that we will pass your feedback on to the entire team, who will be happy to welcome you again! Always be very welcome! Regards, Helen Macedo Customer Experience

Maria E. M. Business - 16/09/2019 Confirmed reviews AccorHotels
« Good for the money - Will certainly be back. »

The hotel staff was very attentive --- the food was " ok"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Maria Elisa Thank you for your review of Novotel São Paulo Morumbi, hope to see you soon! Regards, Helen Macedo Customer Experience

Robin Business - 05/09/2019 Confirmed reviews AccorHotels
« Not a pleasant stay »

It was planned to stay for 10 days in the Novotel Morumbi. The room was located on the second floor almost above the entrance with a window outlook on a wall. The rooms are a bit out fashioned, refreshed, but stains in curtains and overpainted layers are pretty visible. The shower was good and the internet works well. When you have a customer for 10 days, why is he located is this room? I would expect that this is taken into account. The room rate was on a decent level, comparable with other hotel chains in SAO. The biggest issue is the surrounding neighborhood. There are no nice places to visit (restaurants, shops) in a walking distance. Actually, you are not advised to go out on you own. It would be better when the hotel had some shuttle to shopping malls . I was able to shorten my stay to 4 days and find another place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robin, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Alex Customer Experience

Eduardo A. E. L. Families - 27/08/2019 Confirmed reviews AccorHotels
« Very good hotel in a very nice locaton »

The Hotel is well located for activities in or near Morumbi. Checking was easy and fast and the staff was very friednly. Teh facilities are nice, although the gym is small, but has good equipment. The pool is nice and the restaurant is good. The rooms are relatively small, but about average when compared to similar htels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardo, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Alex Customer Experience

Maicon H. Families - 21/08/2019 Confirmed reviews AccorHotels
« excellent »

It was excellent! A helpful services and wonderful facilities. I would recommend it for my friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maicon, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Alex Customer Experience

Antonio C. M. Business - 20/08/2019 Confirmed reviews AccorHotels
« Superou as expectativas »

Acima da media da cadeia Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Antonio, Agradecemos os seus comentários sobre sua estada no Novotel São Paulo Morumbi. É um prazer receber seu feedback, já compartilhamos com toda a equipe para buscarmos sempre a excelência de nossos serviços. Mais uma vez agradeço por nos avaliar e esperamos revê-lo muito em breve! Cordialmente. Vitor Alex Customer Experience

Pablo Business - 18/08/2019 Confirmed reviews AccorHotels
« Lousy »

Pretty bad. Internet was really unstable and the first morning I had to shower with cold water....the only thing I care about a hotel is good connectivity and a warm shower in the morning; This hotel provided none of them. Hopefully I'll never return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pablo, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Alex Customer Experience

Carlos Business - 16/08/2019 Confirmed reviews AccorHotels
« Quick stay »

Good experience at all. Good room and service in general. Lowlights: To small gym and problems with man operation griddle on breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Customer Experience

Ernie Couples - 14/08/2019 Confirmed reviews AccorHotels

Our experience was very positive. The hotel staff met our needs as they arose. Everyone was friendly and helpful. The condition of the rooms and accommodations were very good. Everything appeared to be well maintained. If we were to return we would once again consider the Novotel São Paulo Morumbi. The only downside was addressing customary amenities with your guests. For example, we in the United States use facecloths for use in the showers and bath. Recognizing the customs of your attending guests and equipping their rooms with what would be customary is an area that could be improved. To be fair, we did not ask for facecloths because we brought our own knowing that they would probably not be available in our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Earl C., We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Customer Experience

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