Hotel - Novotel Abidjan
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Novotel Abidjan Hotel

4.0/5 393 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • FELIX HOUPHOUET BOIGNY
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Athletics stadium (Nearby)
    • Croquet
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ALCATEL1 km / 0.62 mi AMBASSADE DU CANADA1 km / 0.63 mi BANQUE AFRICAINE DE DEVELOPEMENT0.5 km / 0.31 mi BULL1 km / 0.62 mi MAERSK1 km / 0.62 mi WOODIN0.1 km / 0.06 mi
AMBASSADE DE FRANCE3 km / 1.86 mi ASSURANCES LE MANS1 km / 0.62 mi BANQUES2 km / 1.24 mi COCA COLA1 km / 0.62 mi SEDCO FOREX1 km / 0.62 mi

Congress centre

PALAIS DES CONGRES HOTEL IVOIRE6 km / 3.75 mi

Exhibition centre

TOUR CCIA DU PLATEAU4 km / 2.5 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkAt the Novotel Abidjan hotel, we are available to offer advice, adapt rooms to suit your particular meeting and make sure all the equipment is in full working order. You can stay relaxed and concentrate on what you are doing; we'll take care of the rest!

Novotel Abidjan Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ACAJOU 40 m2 2 m 30 15 20 30 0
EBENE 40 m2 3 m 60 30 30 24 50
SAMBA 40 m2 2 m 30 18 20 30 25
FLAMBOYANT 40 m2 2 m 30 18 20 30 25
IROKO 100 m2 3 m 120 50 60 70 70
IVOIRE 115 m2 3 m 120 60 70 80 80
OKOUME 115 m2 3 m 120 60 70 80 80
ESPACE NOVOTEL 335 m2 3 m 350 180 150 200 250
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Syndicated room
    • Videoconferencing
    • Audio and video equipment
    • Video camera
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 258 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 37 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.0/5 AccorHotels Rating 3,170 reviews

Our guest reviews for
Novotel Abidjan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 393 reviews
Mathias Business - 11/09/2019 AccorHotels review
« My experience was warm, »

My experience was good, I however didn't enjoy the food variety.

K. F. Business - 10/09/2019 AccorHotels review
« Satisfied but can be better »

The AC in the room is not efficicient.

Tola A. Business - 05/09/2019 AccorHotels review
« Human Resources Business Partner »

Good

Anonymous Business - 04/09/2019 AccorHotels review
« OK for business »

The main drawback was the general lack of English knowledge by the hotel stuff. I know it is a French region but in an international business hotel we would expect to be able to communicate freely in English as well. Good internet , good cleanness . OK pool , good terrace .

Jerry Business - 04/09/2019 AccorHotels review
« Comfortable stay, great service »

Every staff member I encountered was very pleasant and helpful.

Paul A. Business - 04/09/2019 AccorHotels review
« Satisfactory »

I enjoyed my stay with Novotel. I had a nice welcome address and l was readily attended to anytime l needed assistance.

K. Business - 02/09/2019 AccorHotels review
« Good Service »

Enjoyed the swimming Pool . Mr Mohammed was very professional and kind lifeguard , he knows how to treat the guests at swiming pool , making my relaxing time at pool a good experience. Thank you Mohammed

Darlington Business - 02/09/2019 AccorHotels review
« Exotic Stay »

Breakfast was wonderful. Varieties of dishes to choose from The Ambience was cool

Anonymous Business - 26/08/2019 AccorHotels review
« Not good experience »

The welcome was not good at all Bathroom without sufficient buddies (just shampoo, shower gel and soap) The prices in the bar are not fair (cocktail 7000 !) For me it wasn’t a good experience I would prefer the Ihg group but it doesn’t exists in Ivory Coast.

Kobenan Business - 26/08/2019 AccorHotels review
« Service and maintenance issue »

1. Guest bathroom has a broken knob. 2. Have to ask for bathrobe and when dirty, have to ask again for replacement. 3. Used mugs and teaspoons are not replaced. You have to request it. 4. A cleaning staff member knocked on the door. I opened. She said: it's to clean the room. I said: give me 5 minutes. She said: today is holiday and we have to clean the rooms so that we can leave early. I thought to myself: I must be dreaming. What does your holiday has to do with me? Staying in a suite for 16 days and can't get 5 minutes from the cleaning mate. That's incredible. So I took my 5 minutes anyway then went downstairs. 2 hrs later went up, and found her cleaning the room. Unacceptable for a 4 stars hotel. Not sure why the service is so crappy. Maybe the staff is overworked, I don't know. Too many little things to mention here. 5. Squicky bed. That's just unacceptable. Security is great. Your restaurant stuff is okay... Breakfast selection is awesome.

Cas Business - 22/08/2019 AccorHotels review
« Average »

Incheck takes a long time. Even when you arrive multiple times a year all details need to be filed. Also Accor gold membership wasn’t known.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C B, Thank you for your loyalty and for sharing your experience. We very much appreciate your comments regarding your stay at the Novotel Abidjan. We have taken good note of your remarks related to the service you received upon check in and apologize for the exceptional wait you expérienced upon your arrival, we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you. We hope your next visit will be as pleasant as the previous one. Sincerely,

William J. Business - 21/08/2019 AccorHotels review
« Great »

The best Hotel I’ve stayed in Abidjan

Our hotel has responded to the review
Our hotel has responded to the review

Dear William J., We very much appreciate your comments regarding your stay at the Novotel Abidjan. We thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ernest Business - 18/08/2019 AccorHotels review
« August Stay »

Confortabile and well, as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ernest L., We very much appreciate your comments regarding your stay at the Novotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ewa Business - 12/08/2019 AccorHotels review
« Poor »

The entire hotel has a strange ugly smell. The fruits from breakfast were not always fresh rather oxidated. I have asked to pay a preauthorization higher than what I consumed at the end...The points for my Accor Hotel are not registered , so I had to send a request to do so....Can you please record the points in my Accor loyalty account?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madalina B., Thank you for your loyalty and taking the time to tell us about your experience at the Novotel Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. A pre-authorization is an estimated amount put in guarantee with your bank in order to be able to benefit from others services of the hotel without having to pay every time. At the end of your stay we will finalise the pre-autorisation by taking only what you consume and the rest of the amount will be release into your account. Regarding the points credits which is an automatic process as soon as you check out and will be visible into your account couple days after your departure. Although your comments about the breakfast do not seem to quite match with the usual feedback that we receive both on this support and onsite, for a future stay, please do not hesitate to voice your concerns and approach the management team to inform us of the service imperfection you report on your review, we will be more than pleased to assist for you to fully enjoy your holidays among us.  We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Rhazi Business - 09/08/2019 AccorHotels review
« Beautiful »

My stay was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Abidjan. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Arie Couples - 08/08/2019 AccorHotels review
« great hotel, nice staff »

we booked the junior suite, which we can really recommend. the room is spacious, perfect bed and very nice bathroom. the meals in the hotel restaurant are very good, and the staaf is helpfull and friendly. especially mr. Mozes the concierge is a cornerstone in helping and arranging trips in and around Abidjan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Abidjan. Thank you very much for sharing this great review of your recent stay at Novotel Abidjan. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Charles I. O. Business - 07/08/2019 AccorHotels review
« Great »

I had a great experience. The hotel is in a nice location and the rooms are neat and spacious enough. Your breakfast makes me want to come to Abidjan anytime!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles O.., Thank you very much for sharing this great review of your recent stay at Novotel Abidjan. We are thrilled that you have enjoyed your stay , our main goal being to ensure we keep on delivering unforgettable stays experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Roger M. Business - 03/08/2019 AccorHotels review

It was a pleasure to stay at Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken good note of your remarks related to the service you received upon check in and apologize for the exceptional wait you expérienced upon your arrival if it was the case. Anyway we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you. We noticed on your feedback an aspect related to the cleanliness which we do not know exactly . I will advise you next time to contact us directly while you are in hotel to make sure we satisfy you on this matter. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Meg Business - 29/07/2019 AccorHotels review
« Stylish hotel with uncomfortable beds. »

This was my second time staying at this hotel, which I find to be quite stylish and comfortable in the dining and lounge areas. The pool setting is quite nice, although I did not have time to use this during this trip. The outdoor lounge chairs/deck area are a nice feature. The breakfast is satisfying (love the fresh fruit and tarte a coco!), but could be improved by 1) coffee service rather than self-serve machines, and 2) eggs to order, as the pre-scrambled eggs are under-cooked and unappetizing. The rooms are adequate, but the mattresses could stand to be replaced with something more comfortable; they feel like cheap foam. Lastly, while there is a premium for staying on the lagoon side of the hotel, the first few floors look out only on the hotel roof with a full view of pipe systems running across it. While I had a room booked there, I don't believe there should be an additional cost for staying on the first three floors as there is in fact no lagoon view. The same thing happened to me on my first stay, and I asked to move rooms. There were no more rooms on that side open, so despite paying the premium, I did not stay on that side.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , We greatly appreciate the time you spent to review your recent experience in our hotel, at Novotel Abidjan. We always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gary Business - 28/07/2019 AccorHotels review
« Nice hotel in business area of Abidjan »

It's a fine hotel, very clean with great service especially restaurant and bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , We very much appreciate your comments regarding your stay at the Novotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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