Hotel - Novotel Amsterdam City
Novotel Hotel Novotel Hotel

Novotel Amsterdam City Hotel

4.0/5 3,116 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00
  • Snack & beverage machine

Business services

  • 18 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Companies and event centres nearby

Company

ABN-AMRO HEADOFFICE0.8 km / 0.5 mi PHILIPS HEADOFFICE3.3 km / 2.05 mi
ERNST & YOUNG0.1 km / 0.06 mi VU AMSTERDAM2.2 km / 1.37 mi

Congress centre

AMSTERDAM RAI0.5 km / 0.31 mi

Exhibition centre

AMSTERDAM RAI0.5 km / 0.31 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network6 rooms are equipped with movable walls; the rooms can either be used separately or combined to form a single room. On the first floor, there are 10 smaller rooms for sessions with up to 8 people. All rooms are air-conditioned and feature natural light.The hotel offers luxurious meeting rooms in Amsterdam, ideal for meetings or for a variety of events. We offer a proactive service, and facilities include multimedia equipment and free WIFI.

Novotel Amsterdam City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
01. CALLA 176 m2 5 m 170 38 42 96 110
02. CALLA 176 m2 5 m 170 38 42 96 110
03. CALLA 176 m2 5 m 170 38 42 96 110
04. ROSA 66 m2 4 m 54 20 16 24 30
05. ROSA 66 m2 4 m 54 20 16 24 30
06. ROSA 66 m2 4 m 54 20 16 24 30
07. ORCHIS 28 m2 3 m 0 0 10 0 0
08. MAGNOLIA 185 m2 2 m 60 25 0 40 100
09. ANEMONE 20 m2 2 m 0 0 10 0 0
10. BELLIS 20 m2 2 m 0 0 10 0 0
11. CALENDULA 20 m2 2 m 0 0 9 0 0
12. EUPHORBIA 20 m2 2 m 0 0 10 0 0
13. GALANTHUS 20 m2 2 m 0 0 10 0 0
14. LILIUM 20 m2 2 m 0 0 10 0 0
15. MALVA 20 m2 2 m 16 0 10 0 0
16. PARNASSIA 20 m2 2 m 0 0 10 0 0
17. SCILLA 20 m2 2 m 0 0 10 0 0
18. TULIPA 20 m2 2 m 0 0 10 0 0
    • Syndicate rooms

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

  • 610 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 608 family rooms
  • 55 connecting rooms
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 10,180 reviews

Our guest reviews for Novotel Amsterdam City

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 3,116 reviews
Ramesh M. Solo - 15/09/2018 AccorHotels certified review
« it's satisfactory about living. »

1. the staff at reception didn't allow me even a local call. 2. The staff didn't provide me voucher of cab to bus station that's why I paid myself.

Claire T. Business - 14/09/2018 AccorHotels certified review
« Fantastic! »

very welcoming and great service all round, lovely rooms and amenities, highly recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear mrs. T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Feel welcome! Yours sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Not R. Solo - 13/09/2018 AccorHotels certified review

Hotel is very good. Great facilities (gym, Internet, location) and I did like the personnel (kind, helpful and smiling). However, I am a bit disappointed of you charging 3.5 Euro for tea and coffee in the room. At the end it's just hot water and a cost for you of some cents but can help people relax and feel welcomed. It's really ugly to see that. I can understand charging for minibar and I am fine with that. But it's the fist time I see a price for room tea.

Marshall Business - 13/09/2018 AccorHotels certified review
« Fine, no problems. »

Uneventful - in a good way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marshall, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Haibin H. Business - 12/09/2018 AccorHotels certified review
« comfortable furniture »

Room is clean and in good size and design. Furniture is quipped with high quality, comfortable and handy. Looks no heat in bathroom? No place to hold shower gel etc. but on the ground, not convenience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H., We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand, we have taken your feedback about the bathroom into consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

M Families - 12/09/2018 AccorHotels certified review
« nice stay »

nice staffs, nice rooms and beds, nice service

Our hotel has responded to the review
Our hotel has responded to the review

Dear M, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Ashok S. Friends - 12/09/2018 AccorHotels certified review
« very good »

it was a very nice stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashok, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Barb Couples - 11/09/2018 AccorHotels certified review
« Stayed 1 night Friday 7th September 2018. Room and facilities a little bit small. »

Staff were very pleasant, Room was good but didn't have a wow factor. Had a cooked breakfast Bacon, Sausage and 2 fried eggs. Very badly cooked, the eggs were gelatinous totally undercooked, didn't have time to have an alternative as I had a train to catch. An hour later had a very bad upset stomach on the train to my next destination and was worried I wouldn't be well enough to attend a wedding that I had travelled from England to Holland to attend. Eventually I was OK. I'm sure the problem wasn't due to hygiene and I'm fairly sure it was the eggs which I shouldn't have attempted to eat. The chef needs retraining.

Cullen T. Business - 06/09/2018 AccorHotels certified review
« OK stay, not very clean room »

The room was overall OK, but the bathtub wasn't very clean. The lady at the restaurant was very officious at breakfast, asking me to take my bag to reception. No iron and ironing board in the room Otherwise a good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cullen James Mr T., Thank you for choosing Novotel Amsterdam City as your residence of choice when you visited Amsterdam. We highly appreciate it that you have taken the time to write a review about your stay. Feedback from our guests is very valuable to us. Therefore I have shared your experience with the concerned department. It is indeed one of our house- rules that no bags are allowed in the breakfast area, due to security reasons. Thank you once again for sharing your feedback. We would love to have the chance to welcome you again at Novotel. Yours sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Mirjam Business - 06/09/2018 AccorHotels certified review
« Fantastic experience. You organised a convention with many guests which was efficient and in short excellent. »

Room was great! Breakfast delicious. Enjoyed being your guest!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mirjam, Feel Welcome! We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I have shared your comments with our Banwueting department as well, they really appreciate it! Thank you for your kind feedback, and we hope to see you again soon for another pleasant stay with us. Yours sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Sabry Business - 06/09/2018 AccorHotels certified review
« Clean and professionnal »

Everything went as expected from check in till check out. Good service and if needed i wont hesitate to come back in your Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabry, Feel Welcome! We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant stay with us. Yours sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Cath Families - 06/09/2018 AccorHotels certified review
« Fantastic, great location and family friendly »

We loved it. The staff were very accommodating to my children and having Stachs in the foyer was a bonus. Very near good transport links to airport and into Amsterdam. I loved the park across the road and I think other guests, especially families, could be told about it by reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cath, Feel Welcome! We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant stay with us. Yours sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Thomas C. Friends - 05/09/2018 AccorHotels certified review
« Amazing!!!! »

The stay was amazing. Everything was perfect. Her service was great and the hotel I would recommend to anyone I know going to Amsterdam.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas C, Feel Welcome! We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant stay with us. Yours sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Anonymous Families - 05/09/2018 AccorHotels certified review
« Friendly staff »

The dinner in the restaurant was average breakfast was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Anonymous Families - 05/09/2018 AccorHotels certified review
« Excellent »

Excellent room and very courteous staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Feel Welcome! We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant stay with us. Yours sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

K H. Couples - 05/09/2018 AccorHotels certified review
« Mr »

Very good all the staff was friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear KH, Feel Welcome! We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant stay with us. Yours sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Joanna C. Couples - 05/09/2018 AccorHotels certified review
« Amazing hotel »

When we arrived we were offered an upgrade to an executive room, the room was on the 15 th floor with amazing views. The room was spotless and comfy. The staff were so lovely and helpful especially yousef.

Our hotel has responded to the review
Our hotel has responded to the review

Dear fam. c., Feel Welcome! We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant stay with us. Yours sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Halyna Business - 04/09/2018 AccorHotels certified review
« Great »

Tasti breakfast,clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Halyna, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Neurogastro Business - 04/09/2018 AccorHotels certified review

The room was clean, bed comfortable, convenient location to public transportation (train, metro, and tram), and dining.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neurogastro, Feel Welcome! We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant stay with us. Yours sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

Galina Z. Families - 04/09/2018 AccorHotels certified review
« Good location, nice accomodations »

Nice clean room, a little on the small side. We had a queen bad with a pull out sofa for our son. After the sofa was pulled out there was not much room to walk around. Another complaint - the network port didn't work, it didn't look like there was a connection to anything from the outlet. But wifi was excellent quality, so we survived.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Galina, Feel Welcome! We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant stay with us. Yours sincerely, Fransis de Vries Guest Relations Officer / Manager on Duty

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