Hotel - Novotel Rotterdam-Schiedam
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Novotel Rotterdam-Schiedam Hotel

4.0/5 555 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 25  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Outdoor playground for children
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 07:00-24:00
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

Damen Shiprepair2 km / 1.24 mi SHELL-EUROPORT5 km / 3.11 mi Vopak Agencies8 km / 4.97 mi
O-I Europe5 km / 3.11 mi UNILEVER-VLAARDINGEN6 km / 3.75 mi

Congress centre

ROTTERDAM-ERASMUS EXPOCENTER10 km / 6.25 mi

Exhibition centre

ROTTERDAM-AHOY15 km / 9.38 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.The hotel offers luxurious meeting rooms near Rotterdam, ideal for meetings or for a variety of events. We offer a proactive service, and facilities include audiovisual equipment and free WIFI.

Novotel Rotterdam-Schiedam Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
WALVISCH 2 33 m2 2 m 30 12 14 10 0
WALVISCH 3 33 m2 2 m 30 12 14 10 0
WALVISCH 4 33 m2 2 m 30 8 14 10 0
WALVISCH 1 96 m2 2 m 90 34 40 40 64
    • Screen
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 138 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,378 reviews

Our guest reviews for
Novotel Rotterdam-Schiedam

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 555 reviews
Ms. D. Solo - 09/07/2019 AccorHotels certified review
« The basics »

The hotel is just providing the basics, old hotel, too many flies in the room no refill of water, no spoon, looks dirty.

Christopher C. Families - 02/07/2019 AccorHotels certified review
« Preferred hotel when we visit Rotterdam. Accor website did not allow booking access. »

Room very satisfied. Breakfeast buffert daily variation would be appreciated. Evening menu good but choice to limited.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay, we will discuss your review and hope to see you again very soon. Kind regards, Team Novotel Rotterdam-Schiedam

Love T. T. Families - 01/07/2019 AccorHotels certified review
« Good stay »

Check in the room was not ready, but very Clean room. Overall great breakfast, though one day they were out of eggs. Went to bar had a drink and ordered dessert... after 45 minutes I asked only to find out it was not prepared so I cancelled. My credit card was blocked for 1.5 times on top of the payment for my room. (750 € + 500 € of actual room rate paid) they took more than pne week to release de 750 €. I never had encountered this in any of my stays at accor hotels. Overall friendly staff, and woul recommend it due to its close to Rotterdam, Delft, The Hague, Kjnderdjjk and all nice Turist attractions

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Novotel Rotterdam Schiedam. I am sorry that your experience did not meet all your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Team Novotel Rotterdam-Schiedam

Peter R. Business - 01/07/2019 AccorHotels certified review
« Decent hotel in good location »

Pleasant hotel, with good access to major road network. Standard Novotel room, good bed and pillows. Coffee and tea facility in room. Air conditioning was sufficient even during the hottest week of June.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay last weekend and hope to see you again very soon. Kind regards, Team Novotel Rotterdam-Schiedam

Mike Business - 01/07/2019 AccorHotels certified review
« Noisy rooms and poor restaurant »

Very poor experience. Any noise from neighbouring rooms could be heard and people were up late into the night. TV an Bath drain did not work, although both were repaired when I reported it. The restaurant had a limited menu and the food that I had was tasteless and overcooked. Also the service in the restaurant was very slow.

Yash S. Couples - 30/06/2019 AccorHotels certified review
« Charged wrong amount to my credit card and no response on complaining! »

During my stay, 300 Euros were charged to my credit card as a deposit, even though I had paid the charge for the room in advance. After my stay, I still had to pay 59.80 Euros for bike rental and dinner at the restaurant. I was told that this amount will be deducted and the rest, 240.20 Euros will be transferred back to my credit card. It has been more than a week and I have already called twice but haven't received a clear answer nor the money that I should have gotten. This is unacceptable from a reputed brand like Novotel. I am okay with people making mistakes but this is just bad service. Even after providing the details through email and screenshots of the bill, I haven't been provided the right kind of service. Even in the restaurant, after my dinner, they tried to overcharge me by adding more items to the bill than I had ordered. Had I not paid attention to it at the right time, I would have had another problem. If this is the service, especially when it come to money, I would never book a room at Novotel again and ask my company to remove them from our recommended hotel list. Absolutely unacceptable service!

Anonymous Business - 27/06/2019 AccorHotels certified review
« Service level seems to be declining but still acceptable. »

Comfortable bed. Room was clean. Only 2 hangars for cloths, so it was fortunate I was only staying one night. Breakfast was good. The restaurant menu has become rather small and lacking in variety. Service was quite inattentive. Food was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Novotel Rotterdam Schiedam. I am sorry that your experience did not meet all your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Team Novotel Rotterdam-Schiedam

Couples - 27/06/2019 TripAdvisor review
« excellent stay »

from enquiry to check out an excellent service from novotel all staff from reception to restaurant very pleasant, helpful and willing to assist. gluten free options for breakfast and dinner disabled room good size( wife has MS) hotel well placed for access to trams and future metro , also good road links in all directions would definitely return thank you novotel schiedam

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your great feedback! :-) We are happy to read that you a such a good stay with us! We hope we can welcome you again in the near future. Kind regards, Team Novotel Rotterdam-Schiedam

Al Families - 26/06/2019 AccorHotels certified review
« Good »

Nice place to stay quite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Al, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Team Novotel Rotterdam-Schiedam

Alan S. Couples - 25/06/2019 AccorHotels certified review
« excellent »

from start to finish novotel team were pleasant and helpful reception staff all very helpful with any enquiry, always a happy face restaurant staff all extremely helpful and pleasant, also restaurant gluten free options for breakfast and dinner. disabled room good size and facilities excellent hotel well placed to access rotterdam by tram even easier when metro opens, easy road connections for all directions in all novotel Schiedam made our stay (wife has MS) a 5* experience THANK YOU

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, Thank you for your GREAT review! Thank you so much for the compliments! We are happy that you and your wife enjoyed your stay with us! We are looking forward to welcome you again in the future. Kind regards, Team Novotel Rotterdam-Schiedam

Joel Business - 25/06/2019 AccorHotels certified review
« Good! »

Nice hotel, with a really brilliant staff! Only downside was that I woke up really early in the morning due to construction outside. Not the hotels fault.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joel, Thank you for your great feedback. We are happy that you had a good stay with us and look forward to welcome you again. For the next time, you can ask for iron equipment at the reception desk. Kind regards, Team Novotel Rotterdam-Schiedam

Lisa A. Families - 23/06/2019 AccorHotels certified review
« Very clean but very far from places »

Staff not that helpful, no food from 10pm on and nowhere to buy food or no shops ,bad location

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Novotel Rotterdam Schiedam. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Team Novotel Rotterdam-Schiedam

Family - 22/06/2019 TripAdvisor review
« A great stay »

Novotel Rotterdam-Schiedam is a great hotel . The staff are very professional , helpful and caring . There is a lovely swimming pool . All the rooms are clean. My children and I really enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian, Thank you for your great review! :-) We are glad to read that you had a good stay with us and we look forward to welcome you and your family again soon! Kind regards, Team Novotel Rotterdam-Schiedam

Lloyd Solo - 18/06/2019 AccorHotels certified review
« Very nice hotel »

Nice hotel Comfortable bed Clean room Polite staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lloyd, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Team Novotel Rotterdam-Schiedam

Couples - 14/06/2019 TripAdvisor review
« Comfortable stay »

Decent hotel and very comfortable bed. Bit of an issue with breakfast one day as no cups or teabags available and staff not very responsive but it was very busy with sports teams staying there. I would have liked to have proper cups rather than paper cups in the room for pretty much £100 per night I don't think that is too much to ask

Anne J. Families - 10/06/2019 AccorHotels certified review
« Much too noisy hotel »

We stayed in room 124 and we couldn’t sleep until 02.00 am since we had the feeling the neighbours were in our bedroom. you could hear every single word and it was very disturbing. I always use Accor (membership) and it was the worth night ever. I understood that you use communicant bedrooms for family but please do something about the isolation. Won’t recommend or stay again in your hotel.

Yvonne R. Families - 02/06/2019 AccorHotels certified review
« Easy, comfortable and good links into city »

Satisfied with our stay. Room was good and facilities great for us. We were able to check in late and staff accommodating. On the first day the room was not cleaned and therefore had no tea or coffee the next morning. I spoke to reception and room cleaned the next day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I'm happy to read that the problem with the cleaning was fixed. We hope to see you again in the future. Kind regards, Team Novotel Rotterdam-Schiedam

Jim Business - 31/05/2019 AccorHotels certified review
« Everything I needed and helpful staff »

All went well, from checking it to checking out. Staff was helpful in answering questions about the area and arranging a taxi for my departure. Breakfast was very nice and had plentiful selections.

Gary B. L. U. I. Friends - 31/05/2019 AccorHotels certified review

Stayed with a teams of 16 players and a number of parents, food was excellent, bar was excellent, the lads played in the pool and garden and could not have been better. Highly rate this hotel after a great weekend. Lovely Relaxed Hotel Best Barman in Europe - Alexander, looked after us all weekend and made time for the Kids from Leixlip United Football Club I. and even tried to learn Irish, a top class Gentleman and credit to the hotel fab clean, quiet, super for the team was ideal as our venues were not far away as above - super top class

Business - 28/05/2019 TripAdvisor review
« Good place for Europoort »

Good hotel not so far from Europoort. Easy to find and finally pretty quiet. Usual Novotel room and renovated bathroom. Equipment satisfactory in the room. Good restaurant, and breakfast. Easy parking.

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