Hotel - Novotel Ambassador Seoul Doksan
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Novotel Ambassador Seoul Doksan Hotel

4.5/5 840 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Natural swimming pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 23:00
    • Opening hours : Week-end 06:30 - 23:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

KIA MOTORS SOHARI5 km / 3.11 mi
LG ELECTRONICS R&D4 km / 2.49 mi

Exhibition and convention centre

KINTEX34 km / 21.13 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Ambassador Seoul Doksan Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BUSINESS CENTER MEETING ROOM 21 m2 2 m 8 0 10 8 0
ORCHID 44 m2 2 m 0 18 0 18 0
BOARD 46 m2 2 m 0 14 0 14 0
KORYO 110 m2 2 m 70 30 50 40 50
BAIKJAI 120 m2 2 m 70 30 60 40 60
SHILLA 540 m2 4 m 500 60 300 200 300
    • Breakfast buffet
    • Videoconferencing
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 218 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 1,377 reviews

Our guest reviews for
Novotel Ambassador Seoul Doksan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 840 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
L. C. L. Business - 10/06/2019 AccorHotels certified review
« excellent »

I was pleased with the service and the quality of the room. The staff is very kind and competent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. Cosmin L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KL Kim_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Laurent Business - 03/06/2019 AccorHotels certified review
« Excellent customer service and i would like to specially say thank you to Julia. »

The room was clean, reception staffs was friendly and helpful. Although breakfast can be further improve on by adding more varieties, I overheard the same comments made by other hotel guests in the lift too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kek G., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And also thank you for your comments about breakfast we will share your comments with head chef and hotel main kitchen department so that we try to improve the quality of breakfast and variety as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KL Kim_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Solo travel - 27/05/2019 TripAdvisor review
« Feeling at home »

Some years ago I stayed in the same hotel, but then visited other hotels in Seoul. This time I was glad to return. At arrival I was welcome very friendly by Mr Young. The room was very comfortable and quite silent. The restaurant is convenient but not remarkable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guide08121132156, We really appreciate you took your precious time to tell us about your experiences at the Novotel Ambassador Seoul Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. We are glad to hear that you enjoyed your overall stay with us and we have exceeded your expectation. Regarding to your comments about restaurant we will share your comments with our team so that we make restaurant more remarkable. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we promise your next visit will be much more pleasant than the previous one. Wish you continued good health and success! Warm regards from Seoul, KL KIM_General Manager Novotel Ambassador Seoul Doksan

Tim F. Business - 23/05/2019 AccorHotels certified review
« Perfect Service - very comfy stay »

The week I spend at Novotel was very comfy and relaxing. The rooms were very luxury and clean. It was quiet and the service of the employees was great. I used the gym every day and it was very good equipped and prepared. The breakfast buffet was excellent for all tastes. I would recommend to stay, if you have a travel to Seoul and hope to come back one day. Thanks a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim F., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

David B. Business - 21/05/2019 AccorHotels certified review
« Friendly hotel »

Very welcoming staff. Good sized comfortable room and a good selection in the breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Alan B., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Dr D. M. Business - 20/05/2019 AccorHotels certified review
« Fabulous »

Extremely courteous and helpful staffs. I was treated like a family member. Food awesome. Punctuality amazing and beyond expectations. The fitness Center was astonishing. The standard of Hotel Novotel Ambassador Doksan should be goal for all hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debabrata M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Anonymous Business - 20/05/2019 AccorHotels certified review
« Super! Everything fine! »

very nice and cheap! i like the hotel. very clean. food was also very good except the scrambled eggs.. the oil used was not good. but novotel delivers nice features for a very good price!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Igor M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Arman Business - 15/05/2019 AccorHotels certified review
« good hotel »

short stay, however the rooms are clean, good swimming pool, location is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arman D., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

G C. Business - 11/05/2019 AccorHotels certified review
« Pleasant »

I received the expected experience that staying in Novotel brand brings. All staff are extremely helpful and warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenn C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Dong A. K. Families - 05/05/2019 AccorHotels certified review
« Very good »

Big satisfaction to stay this hotel. Nice staff and clean facility! Highly recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dong An K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

L. Couples - 02/05/2019 AccorHotels certified review
« Excellent service »

Very nice hotel, delicious breakfast, and the staff always there ready to help and assist me. Minus point: there is a system of "membership" for local people to access the gym, the sauna, and the swimming pool. I particularly disliked the fact that HALF of the swimming pool is reserved for those members who pay in 1 year what a hotel guest would pay in 25 days (or even less days if staying in a Suite). Quite uncomfortable and quite unfair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chakowski L., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Doksan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Kristina K. Business - 02/05/2019 AccorHotels certified review

Excellent service, beginning from the housekeeping and finishing the front office, good gym and sauna, comfortable rooms. Very grateful to miss Hayley for the help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristina K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Ga… Business - 02/05/2019 AccorHotels certified review

Nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaukhar K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Ronald H. Business - 25/04/2019 AccorHotels certified review
« Room is tidy but looks old, Air Con is not adjustable. »

Air Con is not adjustable in the room even feeling hot in the room. Some of Dishes refilling very slow during breakfast time in the restaurant. Wonder why fruit stored in the Refrigerator all the time during breakfast, it should be placed on the table serving for customer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald H., Thank you very much for your recent stay with us and providing us with your valuable feedback. We are extremely appreciative of your comment which assists us greatly in improving our services. Please accept our most sincere apologies for not meeting your expectations on this occasion. Your experience certainly felt short of the high standards we strive to achieve. Regarding to your comments, we sincerely apologize for the problem that we caused on cooling system in your room and promise you that we will give a lot more attention to temperature management. Also, I have addressed your comments about slow service of refilling at restaurant with our concerned managers so as to ensure that remedial action is taken before it becomes a real burden for our guests. All our guest’s satisfaction and comfort is very important to us and we will ensure this will not happen again in the future. I understand that our apologies will not make up for the inconveniences that you have experienced with us however; it would be appreciated if you could kindly give us an opportunity of welcoming you back in the future. Once again, I really appreciate all your comments and it certainly will be great help to make the facility upgrade. We look forward that you give us the opportunity to better serve you in the near future and we promise your next visit will be much more pleasant than the previous one. Warm regards from Seoul, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Frank Business - 14/04/2019 AccorHotels certified review
« Short business trip »

The hotel is comfortable with very friendly staff and good amenities. This time it was very busy so the usual standard for Gold members was not available (I.e. early check in / late check out).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Natasha K. Families - 26/03/2019 AccorHotels certified review
« Good first time experience »

We checked in and was told the room type we booked had been at capacity so we were given a free upgrade and it was amazing! It worked for our little family and the extra room gave my daughter more room to play. Will definitely book again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natasha K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

L., J. I. Families - 26/03/2019 AccorHotels certified review
« Excellent »

The front desk, named Yong Woo L., help me a lot. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeong i. L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Timothy C. Business - 22/03/2019 AccorHotels certified review
« Mr. Timothy C. »

Excellent service with a great attitude. The staff always had a smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Steveh Business - 18/03/2019 AccorHotels certified review
« Great hotel »

I was only in the hotel for 1 night with an early 04:45am checkout to get to the airport. Reception staff were superb, very polite and efficient both at check-in and check-out. Premier lounge was excellent and the staff there did a great job. I missed breakfast due to needing to leave so early - it would be nice if the hotel provided an option to have a packed breakfast I could have eaten on the bus to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

Nazri Business - 08/03/2019 AccorHotels certified review
« Nice Seoul downtown hotel »

Nice Seoul downtown hotel. Frontdesk is very helpful and always greet guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nazri Bin A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeon-Soon Song_General Manager Novotel Ambassador Seoul Doksan Tel: 82 2 … Fax: 82 2 … E-mail: no… URL: www.ambatel.com

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