Hotel - Novotel Gdansk Centrum
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Novotel Gdansk Centrum Hotel

4.0/5 972 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Outdoor unguarded car park PLN 40 per day (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 55  PLN
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Outdoor playground for children
  • Kayaking  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Football (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00 / 24:00
    • Opening hours : Week-end 24:00 / 24:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BPH GE CAPITAL5 km / 3.11 mi IKEA12 km / 7.46 mi RAFINERIA GDANSKA3 km / 1.88 mi ZUS0.1 km / 0.06 mi
ELEKTROMONTAZ0.1 km / 0.06 mi LPP0.5 km / 0.31 mi STOCZNIA REMONTOWA4 km / 2.49 mi

Exhibition and convention centre

AMBEREXPO6.5 km / 4.04 mi

Exhibition centre

GDANSK INTERNATIONAL FAIR13 km / 8.08 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Gdansk Centrum Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
A 50 m2 3 m 30 18 15 22 0
B / C / D 70 m2 3 m 60 26 0 32 5
B+C / C+D 140 m2 3 m 120 70 0 80 8
B+C+D 210 m2 3 m 200 80 0 100 35
    • Screen
    • Meeting room
    • Flipchart
    • Day light
    • Slide projector
    • Airconditioned meeting room
    • Video equipment
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Combine work and peace of mind. Superior Rooms combine modernity and ergonomic comfort, featuring air-conditioning, WIFI and minibar. The room can sleep up to 2 adults and 2 children.

  • 158 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Tea and coffee making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,859 reviews

Our guest reviews for Novotel Gdansk Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 972 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
C. M. Friends - 12/02/2019 AccorHotels certified review
« excellent »

when we arrived we were greeted by an extremely helpful receptionist, he gave us lots of useful information about Gdansk

Simon W. Couples - 12/02/2019 AccorHotels certified review
« I thought the hotel was in a good position. »

The hotel was nice and clean and I enjoyed staying. The only problem camecat check out. I was quoted £137 to stay. When I checked out I was told the price was much higher at £200. I asked why this was and the staff told me it was down to exchange rates. This is not the case and felt I had been ripped off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON W., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. I am glad to hear that you enjoyed your stay. But also I would like to apology for negative emotions you experienced during check-out. I've checked the details of your reservation. You was extra charged for the breakfast 55PLN for 2 persons for 3 days. I am sorry for our receptionist not been able to explain you the real reason. I have shared your comments with Front Office Manager, he will work on it to avoid such a situation next time. I really hope that now you won't think bad about us and give us a possibility to serve you better next time. Sincerely, Liza - Guest Experience Manager

Family - 09/02/2019 TripAdvisor review
« Nice hotel »

Nice hotel, comfortable, great location only 5 - 10 mins walk to old town, good service, nice breakfast, most importantly they have children playing area! We enjoyed our stay and will definitely come back! :D highly recommended for people traveling with small children

Mr. R. Business - 08/02/2019 AccorHotels certified review
« Serwis dobry, ale hotel najlepsze lata ma już za sobą »

Nice staff, good food, but hotel equipment quite used and decor like from the end of previous century.

Vladimir Business - 06/02/2019 AccorHotels certified review
« So called VIP room with few problems »

Hotel lobby and bar was nice. Breakfast was good. So called VIP room was not even little bit VIP. Shower thread was leaking all around. The ceiling above the bed was cracked and there was a danger that some pieces will fall on the bed or me. Handle of one of the windows was broken so we cannot close it properly. It means there was whole time hole on the side and cold air was flowing inside (-2°C outside). We report the window on reception. They promised to send somebody to take care. Nothing happened for another 2 days of our stay. I understand that maybe it was too broken for quick fix but why you didn't give us another room? Hotel was almost empty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., Thank you for sharing your feedback to us. On behalf of the whole team I would like to apology for the unsolved problem with the window. I reported your review to the managers of the responsible departments. They will work on this unpleasant situation in order to avoid such a problem next time. As an apology we will allocate you 1700 Le Club Points. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. Thank you for your kind words regarding breakfast. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Lizaveta Iwaniuk - Guest Experience Manager

Zakia B. A. Friends - 06/02/2019 AccorHotels certified review

A hotel that meet my short stay needs; good bed, near to old town, clean spacious room and good spread of breakfast and last but not least friendly and pleasant reception staffs. Will definitely come back again

Colm W. Couples - 05/02/2019 AccorHotels certified review
« Excellent »

Staff were very friendly and helpful.

Roslyn T. Couples - 29/01/2019 AccorHotels certified review
« Everything was perfect »

Location and facilities of the hotel were really good and breakfast superb. Staff very helpful throughout the day and evening. For example I forgot my adaptor plug and one of your receptionists lent one to me with no problem. Also a gentleman on reception helped us with Uber which was fantastic. I loved the weather and everything was beautiful. Many thanks for a wonderful stay

Marcus Couples - 27/01/2019 AccorHotels certified review
« Thin walls and noisy »

Bed and room comfortable apart from the thin walls with noise coming from the adjoining rooms and the hallway. Breakfast was overpriced even after the discount! Hotel ideally situated for our visit to the town. Staff very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARCUS D., Thank you for taking the time to tell us about your experience at the Novotel Gdansk Centrum. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. Thank you again for staying with us. I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Liza Iwaniuk - Guest Experience Manager

Anonymous Couples - 26/01/2019 AccorHotels certified review
« Mr Barry W. »

Good clean hotel with attentive staff. Very close proximity to the old town. My wife ate when we arrived and was very complimentary of the dish given. Breakfast was also good and set you up for the day ahead exploring. Throughly enjoyed our stay and would definitely recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARRY W., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team and we hope your next visit will be as pleasant as the previous one :) Sincerely, Liza - Guest Experience Manager

Tomasz Couples - 24/01/2019 AccorHotels certified review
« Location and facility makes this the best choice for Gdansk! »

- clean - friendly staff - fast Wi-Fi - location - quiet

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Tomaszu, Dziękujemy bardzo za ponowne odwiedziny naszego hotelu i tak wspaniałą opinię. Jest nam bardzo miło, że docenił Pan naszą obsługę, czystość pokoi, a także lokalizację :) Mamy nadzieję, że już niedługo będziemy mieli przyjemność ponownie powitać Pana w naszych ścianach ;) Do zobaczenia! Liza - Kierownik ds Relacji z Gośćmi

Adrian Couples - 14/01/2019 AccorHotels certified review
« Clean, good price, good facilities »

The staff were excellent. Rooms very clean.. nice and quiet. Good pricing structure. Very nice breakfasts too.

Krishma A. Couples - 09/01/2019 AccorHotels certified review
« First time in Gdańsk »

The hotel very conveniently placed, the staff were welcoming, the room was spacious and very comfortable, we really enjoyed our stay.

Solo travel - 09/01/2019 TripAdvisor review
« Competent typical Novotel »

Location is a little remote from the city centre, only by a minutes but the road between the Old Town and the hotel is a muddy building site.Used the on-line check in but this hadn't been processed so what's the point? No LCAH welcome drink voucher.Room was very typical Novotel. There was a gold helium balloon in the room - possibly left over from the previous guest?!There are some themed rooms which are identified when booking, and which cost no more. Would give them a go next time....Usual superbly comfortable bed. The toilet and shower are in the same room, unlike some Novotels where they are separate.Breakfast was OK - the hot food need to be hotter, and the fruit/salads/fish need to be in a chiller rather than on an open table.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Mark, Thank you for your comments, as all our guest’s feedback is of high value for us. Our aim is to achieve the highest standard of service every day. I am pleased that you appreciate our location in the city center and comfortable beds. Regarding breakfast, we'll pay our attention to hot dishes. The open table for the cold dishes is equipped with cooler inside, so food stays cold and fresh. We are sorry if you don't fine them cold enough. Concurrently I am sorry for your online check-in experience and for missing the welcome drink. I've already shared your opinion with Front Office Manager, we will do our best to avoid those issues next time. As an apology for all the inconveniences we've sent you extra 3700 LCAH points. We hope you will give us a chance to show you what have we learnt from your stay by visiting us again. As you mentioned, we have 4 themed room: Rock MyRoom, Japanese MyRoom, Eco MyRoom and Speedway MyRoom. Those rooms were created by our employees. The idea is to share our passion or hobby with our guests :) Also, we have rooms with separate bathroom, but only in the rooms with 2 separate beds. Thank you again for taking your time to share your opinion with us. We are looking forward to welcome you back in the near future! Sincerely, Lizaveta Iwaniuk - Guest Experience Manager

Jazz C. Solo - 07/01/2019 AccorHotels certified review
« Typical Novotel »

Typical Novotel - very standard room layout. The themed rooms (specifically bookable) would be interesting to stay in next time. Bizarre helium balloon in the room - not sure if it was for me or left over from a previous guest! Breakfast was OK - could do with chilling items on the central table (fruits, yogurts) and warming up the freezing cold scrambled egg. No welcome drink as an LCAH status member

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK C., Thank you for your comments, as all our guest’s feedback is of high value for us. Our aim is to achieve the highest standard of service every day. I am pleased that you appreciate our location in the city center and comfortable beds. Regarding breakfast, we'll pay our attention to hot dishes. The open table for the cold dishes is equipped with cooler inside, so food stays cold and fresh. We are sorry if you don't fine them cold enough. Concurrently I am sorry for your online check-in experience and for missing the welcome drink. I've already shared your opinion with Front Office Manager, we will do our best to avoid those issues next time. As an apology for all the inconveniences we've sent you extra 370 LCAH points. We hope you will give us a chance to show you what have we learnt from your stay by visiting us again. As you mentioned, we have 4 themed room: Rock MyRoom, Japanese MyRoom, Eco MyRoom and Speedway MyRoom. Those rooms were created by our employees. The idea is to share our passion or hobby with our guests :) Also, we have rooms with separate bathroom, but only in the rooms with 2 separate beds. Thank you again for taking your time to share your opinion with us. We are looking forward to welcome you back in the near future! Sincerely, Lizaveta Iwaniuk - Guest Experience Manager

Svetlana Couples - 04/01/2019 AccorHotels certified review
« Nice hotel in center of Gdansk »

beautiful hotel in the center of Gdansk, delicious breakfasts, rooms are equipped with everything necessary, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear SVETLANA P., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team and we hope your next visit will be as pleasant as the previous one :) Sincerely, Lizaveta Iwaniuk - Guest Relations Manager

Yegor Couples - 30/12/2018 AccorHotels certified review

comfort and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear EGOR S., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one :) Sincerely, Liza - Guest Experience Manager

Emma Couples - 30/12/2018 AccorHotels certified review
« Fantastic stay in a central location. »

The trip was fantastic and the hotel was a great choice. Only a two minute walk to the long market we enjoyed the location. The hotel facilities where great and the bed was great. The staff where lovely and accommodating and we will definitely be backed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMA M., We very much appreciate your comments regarding your stay at the Novotel Gdansk Centrum. It is always a pleasure to receive positive feedback. Thank you for your kind words regarding our service and location :) It's a pleasure for us to know that your stay met your expectations. We hope your next visit will be as pleasant as the previous one. Sincerely, Liza - Guest Experience Manager

Tomasz Families - 23/12/2018 AccorHotels certified review
« As always - very comfortable! »

Enjoyed every minute, nice walking distance to the city center. The breakfast could be a little bit better (in general I lack more cheese products, but that's only me). Always willing to come back - cozy and nice!

Charles M. Couples - 20/12/2018 AccorHotels certified review
« mr charlie m. »

very good

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