Hotel - Novotel Wroclaw City
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Novotel Wroclaw City Hotel

4.0/5 581 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Outdoor secure car park PLN 30 per day (PLN 50 for buses) (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Polish
    • Russian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Cash machine

Leisure and activities

  • Outdoor playground for children
  • Other sports activities  (Nearby)
    • Jogging track (Nearby)
    • Squash court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AUCHAN2 km / 1.24 mi CASTORAMA3 km / 1.86 mi OBI3 km / 1.86 mi
CADBURY3 km / 1.86 mi IKEA3 km / 1.86 mi TESCO3 km / 1.86 mi

Congress centre

HALA LUDOWA12 km / 7.46 mi

Exhibition centre

HALA LUDOWA12 km / 7.5 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Wroclaw City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 20 m2 2.5 m 0 0 15 0 0
MEETING ROOM B 74 m2 2.8 m 70 30 25 40 0
MEETING ROOM C 74 m2 2 m 70 30 25 40 0
MEETING ROOM A 147 m2 2.8 m 120 60 50 80 0
A + B + C 295 m2 2.8 m 290 170 100 200 150
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Day light
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 145 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,919 reviews

Our guest reviews for
Novotel Wroclaw City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 581 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
S. Families - 18/08/2019 AccorHotels review

ITS WAS BES FROM THE STRT TO THE END NOT FIRST TIME AT NOVOTEL BUT SURE THE LAST TIME!

Anonymous Families - 18/08/2019 AccorHotels review
« Good, but not perfect »

A/c was not working in our room, but as we told we got another room - so for that everything is great :) Breakfast was good :) after quite a long our trip and visits in another hotel I didn’t felt special as Accor member. And as I bought food voucher online, I just got in registration the same quantity 45 Zl as I spent voucher - so it was not something special. In the check out no thank you or I hope you will visit again. But it is just a details - in total great stay :)

Liz Couples - 07/08/2019 AccorHotels review
« Great, clean and friendly hotel. »

All staff very friendly and made you welcome. Rooms were very spacious and clean. All modern equipment and furniture. Will stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liz, Thank you very much for your amazing review. We are delighted that you had a good time and our team made your stay enjoyable. It will be pleasure for us to host you again. Feel welcome. Kind regards, Ilona Porwol General manager

Jiří Business - 26/07/2019 AccorHotels review
« I feel safe and sound in your hotel. »

Cleanliness and hygiene is on high level! Receptionists are nice, helpful and knows languages spoken and written really well. Staff on bar and on breakfast is swift and kind, but I have had a bit of language barrier (I am Czech and tried both Czech language and English as well).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jiri, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. It is always a pleasure to receive positive feedback. Looking forward to welcoming you back in the future. Warm regards, Ilona Porwol General manager

Chad Business - 23/07/2019 AccorHotels review
« Positive Initial Experience »

Mediocre hotel on the near Southern outskirts of the city of Wroclaw. For the most part it is clean and well organized and the majority of the staff is friendly. However it seems that the hotel ideal focuses more of their hospitality towards the convention group attendees rather than the comfort of their guests that actually stay at their hotel. You would hope that it would be equal in customer support yet it is definitely not. Overall my 6 day stay was okay yet the very last morning was completely ruined by one of the staff members. An average height bald male staff member yelled at me as if I was a child disobeying house rules. All for approaching the breakfast bar area before the 0630 time frame for a cup of coffee and the hard boiled eggs that were already laid out. First in Polish and then a one word response in English after he was aware that I do not speak Polish because I apologized for not understanding. Within the first few days of my stay I started to take notice that the staff will cater to an earlier time or more service if you are of local nationality? I would love to have more time to learn the language to maximize professionalism and respect towards the country that I am visiting for work yet I am just too busy. The summarization is that my profession will bring me here again and I will avoid staying at this location again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chad, Thank you very much for taking the time to tell us about your experience during your say in our hotel. I am ao sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. I have met with all my managers and we are working on the solution what will help us to guarantee comfort of stay of our Guests during high occupancy in high season. We will pay as well more attention to better logistic of our service in restaurant, especially during breakfast. We talk about your comments with our restaurant team. Your feedback is very important to us and will do our best to improve standard in my hotel. I hope that you will give us a chance to present yourself on the better side the next time you stay. I really hope that I will have an opportunity to welcome you again in our hotel and serve you the quality of service on the highest level. With best regards Sincerely, Ilona Porwoł Dyrektor Hotelu / General Manager e-mail: H0… mobile: +4…

Lari Business - 27/06/2019 AccorHotels review
« good »

all good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lari, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Warm regards, Ilona Porwol General manager

Daniel M. Friends - 24/06/2019 AccorHotels review
« Great Hotel »

Perfect hotel just outside of town. Stayed here for a near-by wedding and Hotel organised an early check-in and late check-out which suited our travel plans. Rooms very modern and staff very helpful. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, Thank you so much for your fantastic review! We are delighted that you enjoyed the hotel and hope to have another opportunity of welcoming you back again for your next trip to Wroclaw. Sincerely, Ilona Porwol General manager

Mary Couples - 18/06/2019 AccorHotels review
« Fantastic, great location, safe. »

Great, would stay there again! Staff very helpful, clean accommodation and safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, Thank you so much for your fantastic review! We are delighted that you enjoyed the hotel and hope to have another opportunity of welcoming you back again for your next trip to Wroclaw. Sincerely, Ilona Porwol General manager

Anonymous Families - 21/05/2019 AccorHotels review
« Marker 'paying' near to service 'Parking' »

It is a great place. There are comfortable rooms, tasty breakfast. I have one purpose. If you added a marker 'paying' near to service 'Parking' on your website it would be more userfriendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. I am glad to hear that you had an enjoyable stay with us and our roomsand breakfast have met your expectations. Thank you for your sugesstion about paiment for the parking. It is only by hearing about our customers' experiences that we can improve our service. We hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwol General manager

Steven Families - 19/05/2019 AccorHotels review
« Economy class in good price »

I was find this hotel on public reservation system and called directly to the hotel. I received offer in good price, cheaper than apartmants inthe city. Breakfast very good. Just one bed experience, price for parking in fact was double.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, Thank you for taking the time to provide us with your feedback. I am happy to hear that you had an enjoyable stay with us and our breakfast has met your expectations. We do hope that we will have another opportunity to welcome you back at the Novotel Wroclaw City. Sincerely, Ilona Porwol General manager

L. Business - 25/04/2019 AccorHotels review
« L. »

all ok, apart from shower - a lot of water gets on the floor and have to use a lot of towel to wipe it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you for taking the time to share your feedback. We look forward to your next return. Sincerely, Ilona Porwol General manager

Tomasz Business - 20/04/2019 AccorHotels review
« Novotel Wroclaw »

It was a very nice idea with the Guest of the day Prize. I was really nicely surprised

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomasz, We are pleased to hear that you appreciate the prize. Thank you for these kind words! We look forward to welcoming you back in the near future. Sincerely, Ilona Porwol General manager

Peeter Business - 09/04/2019 AccorHotels review
« Good hotel »

Tis was very nice stay! The room was excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peeter, Thank you for staying at Novotel Wroclaw City and for your positive feedback. I am glad to hear our hotel met your expectations. It would be our pleasure to welcome you back in the near future. Sincerely, Ilona Porwol General manager

Anonymous Business - 28/03/2019 AccorHotels review
« Nice facility with freindly and helpful staff »

Overall it was a good stay. Coffee in the room was terrible and no creamer packets for coffee in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. We are pleased to read that you were satisfied with our services. Thank you also for providing us with aspects that need to be improved. All your remarks will be taken into consideration. I hope that we will have the pleasure of welcoming you back to Novotel Wrocław City in the near future Sincerely, Ilona Porwol General manager

Peeter Business - 01/03/2019 AccorHotels review
« Nice hotel »

Was very good stay in Wroclaw, in Novotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peeter, Thank you for taking your time to write us such a great review. We are delighted to hear you enjoyed your stay. We hope it was not your last visit and we will have an opportunity to welcome you again in the near future. Sincerely, Ilona Porwoł General manager

Marceli Business - 22/02/2019 AccorHotels review
« Good »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Marceli, W imieniu całego zespołu Novotel Wrocław City serdecznie dziękuję za Pana opinię i cieszę się, że pobyt należał do udanych. Zapraszamy do ponownego skorzystania z naszych usług. Z poważaniem, Ilona Porwoł Dyrektor hotelu

Tad K. Business - 21/02/2019 AccorHotels review
« Great place for business »

Very good location, with easy access from motoraway. Very friendly team staring at the front desk, bar and restaurant. I felt very welcome. Room is nice and clean with very useful furniture and lights. Food in the restaurant is fresh and tasty. In the end, I felt as most important person for them

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for such a positive feedback! It was a pleasure to welcome you in our hotel. We are delighted to hear that you truly enjoyed your stay, our interior design, food and service. We look forward to having you back as a Guest of our hotel. Sincerely, Ilona Porwoł General manager

Michal Families - 14/01/2019 AccorHotels review
« Perfect service »

Perfect service and room. The only thing that was bothering me was the A/C which was not working and I couldn't open a window - small kid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you kindly for your comments regarding your stay at the Novotel Wroclaw City. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry for inconvenience with air conditioning. In case you would like to stay in our hotel in the future, please submit any troubles to our front office Staff - this way our team could solve the problem immiediately in order to make your stay pleasent. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwol General manager

Rafał D. Families - 10/01/2019 AccorHotels review
« Very good! »

All was up to expected level

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwol General manager

Aivars P. Families - 08/01/2019 AccorHotels review
« Nice stay and very good breakfest »

Nice hotel, easy to reach from highway, good parking (extra charge) at the hotel. Very good breakfest, fresh juice was a real highlight. Pets are welcome in the hotel too, though for extra charge. One minus - no options for a dinner, if you arrive in the late evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Aivaras P, We very much appreciate your comments regarding your stay at the Novotel Wroclaw City. We are happy to know you enjoyed your stay. Thank your for positive remakrs regarding breakfast quality. We are sorry to hear you faced an inconvenience with late dinner. Your opinion will help us avoid similar situations in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Porwol General manager and Novotel Wroclaw City team

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