Hotel - Novotel Dakar
Novotel Hotel Novotel Hotel

Novotel Dakar Hotel

4.0/5 750 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool  (Nearby)
  • Massage  (Nearby)
  • Deep sea fishing/Sea fishing  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AIR FRANCE0.2 km / 0.12 mi BCEAO SIEGE1 km / 0.62 mi MINISTERES0.5 km / 0.31 mi PRESIDENCE0.5 km / 0.31 mi
BANQUES0 km / 0 mi COOPERATION JAPONAISE0.4 km / 0.25 mi PNUD NATIONS UNIES0.2 km / 0.12 mi

Congress centre

PALAIS DES CONGRES KING FAHD18 km / 11.25 mi

Exhibition centre

CICES16 km / 10 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Dakar Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KOLDA 38 m2 0 m 0 8 0 0 0
LOUGA 47 m2 0 m 0 10 0 0 0
GORÉE 50 m2 2 m 40 20 0 20 40
KAOLACK 50 m2 0 m 20 14 0 0 0
SALI 3 50 m2 2 m 40 20 20 20 40
THIES 50 m2 0 m 20 14 0 0 0
ZIGUINCHOR 50 m2 0 m 20 14 0 0 0
SALI 1 80 m2 2 m 60 35 35 35 40
SALI 2 80 m2 2 m 60 35 35 35 40
SAINT LOUIS 1+2 100 m2 0 m 50 37 0 0 0
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Syndicate rooms
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 241 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.0/5 AccorHotels Rating 1,733 reviews

Our guest reviews for
Novotel Dakar

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 750 reviews
Vítor F. Business - 02/07/2019 AccorHotels certified review
« Why I return every single time »

Excellent staff Excellent hotel Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear VITOR F., We very much appreciate your comments regarding your stay at the Novotel Dakar. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Erick Business - 01/07/2019 AccorHotels certified review
« Mr. »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erick Ronald Onyango K., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Adrian Business - 30/06/2019 AccorHotels certified review
« Not satisfied »

Staff in an international hotel could not speak English and i was overcharged on food unfairly. There was cheaper food available but staff only marketed the more expensive buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian Jocelyne F., Thank you for taking the time to tell us about your experience at the Novotel Dakar. We are sorry that your experience did not meet your expectations; please allow us to express oursincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team.

Abigail M. Business - 28/06/2019 AccorHotels certified review
« UN worker »

It was lovely,and the staff were so kind and lovely especiall cheikh the receptionist.I loved his professionalism.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABIGAIL M., We appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

G. S. Couples - 25/06/2019 AccorHotels certified review
« Marketing & Communication »

Week end en couple

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Dakar. C’est avec plaisir que nous recevons vos compliments et nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau. Cordialement, La Direction.

S. C. P. Business - 24/06/2019 AccorHotels certified review
« No Complain »

Had an excellent and fulfilling stay during the time

Our hotel has responded to the review
Our hotel has responded to the review

Dear P. S., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Mat S. Business - 21/06/2019 AccorHotels certified review
« Disappointment »

Carpet in the floor small bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mat S., Thank you for taking the time to tell us about your experience at the Novotel Dakar. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team.

S. Business - 21/06/2019 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amara S., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Anonymous Business - 17/06/2019 AccorHotels certified review
« excellent »

We enjoyed the hospitality. it was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henry Robert M., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is a pleasure to receive positive feedback. We will share your comments with our team.This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Z. Business - 13/06/2019 AccorHotels certified review
« Lovely stay »

Had a pleasant time.Great staff, lovely breakfast. Lovely comfortable outside space and pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Z., We appreciate your comments regarding your stay at the Novotel Dakar. It is a pleasure to receive positive feedback. We will share your comments with our team.We are sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, Sincerely, Management Team

Ldg Friends - 13/06/2019 AccorHotels certified review
« A pleasure to be in Dakar and a beautiful hotel. »

Very enjoyable, rooms were clean, good location, and staff was very professional and helpful. Great choices for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda G., We appreciate your comments regarding your stay at the Novotel Dakar. It is a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Management Team.

Anonymous Business - 12/06/2019 AccorHotels certified review
« sATISFIED »

welcoming and helpful staff. very professional. Rooms comfortable. food needed more diversification and monitoring. some choices were running out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Justine G., We appreciate your feedback regarding your stay at the Novotel Dakar. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Samuel G. Business - 11/06/2019 AccorHotels certified review
« It was great moment with very dedicated and committed staff. »

I was very pleased and satisfied with the good and cordial relations of the Front Desk Team. They are very lovely and approachable. The team in the restaurant was doing a fantastic job, very calm and humble and offering very good services. I also admired the security in the hotel, keep it up. I felt very safe and secured.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuel G., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Rev. T. N. Business - 25/05/2019 AccorHotels certified review
« Very good »

Staff were courteous. WiFi connection was very good. Food was fresh and good. Well cooked. There was variety from vegetarian to meat lovers. However the single beds joined together was not good for me. Room was clean to expectation. The receiption were very good and cooperative in man respects

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taylor N., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sorry for the bed issue, we will do the necessary to avoid it next time. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team.

Kenneth A. D. Business - 13/05/2019 AccorHotels certified review
« Satisfactory »

My stay was very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister KENNETH ATO D., Thank you for choosing the Novotel Dakar for your stay. It is always a pleasure to receive positive feedback. However, we have noticed that your experience with the check/out wasn't responding to your expectations. Please accept our appologies for that, could you please tell us more about that? Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

C. Business - 28/04/2019 AccorHotels certified review
« Unsatisfying »

The carpets in the room were filthy, looked and felt like it hasn't been cleaned in forever. The staff were helpful. The saucers for breakfast? Why do we not get plates to use?

Our hotel has responded to the review
Our hotel has responded to the review

Dear KUBERAN C., Thank you for taking the time to tell us about your experience at the Novotel Dakar. We are sincerely sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem that you have had with your breakfast and your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team

Fatima Business - 26/04/2019 AccorHotels certified review
« Satisying »

My experience was good. The room was comfortable and hotel staff and services were satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Binta D., We sincerely appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

Anonymous Business - 22/04/2019 AccorHotels certified review
« Satisfied »

Good reception by Sheikh, nice meals

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARITY B., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

N. D. Business - 19/04/2019 AccorHotels certified review
« Super service. »

The check-in was great and welcoming. The service was perfect, including in the bar and restaurant. I enjoyed the personal attention in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister D. N., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

Timothy K. A. Business - 16/04/2019 AccorHotels certified review
« my stay was good. »

Coming in that hot afternoon from the airport, the security was sharp at the entrance and the front desk was ready for check in but the number of persons was not enough for the number of guests at the time. the rooms were tidy and the environment was without noise. Congratulations, you are doing well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Timothy Kwami A., We very much appreciate your comments regarding your stay at the Novotel Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team

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