Hotel - Novotel Cairns Oasis Resort
Novotel Hotel Novotel Hotel

Novotel Cairns Oasis Resort Hotel

3.5/5 2,721 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

CAIRNS CONVENTION1 km / 0.63 mi

Your meetings and events

Dedicated to providing memorable meetings and events, Novotel Cairns Oasis Resort boasts not only excellent conference facilities, but stunning dining and bar options, beautiful accommodation, and impressive leisure facilities as well. Featuring five modern meeting rooms, this contemporary Cairns conference centre can accommodate 12 to 200 delegates in a range of function styles, from classroom to cocktail, and boardroom to banquet. The hotel's restaurant and bars can also provide alternative event space,with the Aqua Bar Cabana, Novo Bar & Terrace and Mizuna Terrace all offering picturesque options. A range of modern conference facilities, packages and menus is available, as is the organisational assistance of the hotel's dedicated Events Coordinator.

Novotel Cairns Oasis Resort Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
M5 29 m2 3 m 36 12 16 12 20
M4 43 m2 3 m 60 20 24 18 30
M3 45 m2 3 m 66 21 16 27 40
M2 60 m2 3 m 78 21 22 27 40
M1 180 m2 4 m 200 35 32 103 140
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Video equipment
    • Syndicate rooms
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 314 rooms

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 6,821 reviews

Our guest reviews for
Novotel Cairns Oasis Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,721 reviews
D. Families - 15/07/2019 AccorHotels certified review
« Beautiful setting and friendly staff »

Close to everything Good options Breakfast lovely Great help organising tours

Judith H. Solo - 15/07/2019 AccorHotels certified review

great room, great facilities, excellent service, friendly helpful staff

pauldT3558GI Business - 15/07/2019 TripAdvisor review
« comfortable warm break »

easy access from the airport and walking distance to all CBD venues and the beach/esplanade friendly welcome despite very busy reception comfortable room with welcome drink meals provided by employer so did not utilise hotel facilities Very busy and relatively expensive due to school holidays

Stephane F. Families - 14/07/2019 AccorHotels certified review
« Great stay at the Novotel Cairns »

Great experience at this hotel. Everything went smoothly. Very friendly & professional staff. Breakfast good but waffles only there 1 day out of 3. Pool looked great but was way too cold, couldn't go swimming. Really needs to be heated. Accommodation very good, clean & functional but no toilet brush in bathroom, really needs one. Pillows were too big, not ideal for the neck. wifi good.

Christine H. Business - 14/07/2019 AccorHotels certified review
« Great. »

Excellent customer service in all areas.

Richard Families - 14/07/2019 AccorHotels certified review
« Pretty good and staff helpful »

Experience at reception was not good. Long queue and priority desk not in operation. Otherwise excellent.

Family - 14/07/2019 TripAdvisor review
« Perfect place for a family vacation »

We really enjoyed our stay at the Novotel Cairns Oasis Resort. Travelling with my partner & our 4 yo & 6 mo children we booked a superior suite and were really impressed with the large refurbished room. There was plenty of room in the separate bedroom for a roll away bed and a cot and the living area had a large couch, kitchenette & dining table. The bathroom was spacious with a bonus of a large spa bath. Our only disappointment was the balcony which wasn't large enough for a table & chairs. The hotel facilities exceeded our expectations, with the lagoon style pool really large with lots of seating areas and a poolside bar that served a good assortment of drinks & meals at reasonable prices. Our 4 yo really liked the large pool cushions & pool noodles. The buffet breakfast also exceeded our expectations, with all the standard menu items including an egg station plus a good range of sweet items like pancakes, waffles & pastries. All the staff we encountered were friendly and eager to help. We found the location perfect, with all the family friendly attractions (including the aquarium, Muddies playground & the esplanade pool area) close by, with lots of dining options also within an easy walk. I would definitely recommend for any families considering a stay in Cairns.

Connie G. Families - 13/07/2019 AccorHotels certified review
« Wonderful in every way »

Just over a year ago we stayed at the Novotel Cairns while it was under renovations. It was a terrible experience to which I voiced my opinion. Had it not been for Shelly Cuthbertson I would have never returned. The second time around it was a much more enjoyable experience and for that we only choose to stay at the Novotel Cairns every time we visit Cairns. The staff are all friendly and very accommodating. I have since left great reviews and have highly recommended your hotel to anyone looking at visiting beautiful Cairns.

Linda D. Friends - 13/07/2019 AccorHotels certified review
« enjoyed our whole stay »

staff and cleanliness was exceptional enjoyed every aspect of our stay

Max Solo - 13/07/2019 AccorHotels certified review

One night. No complaints. Need more vegan options on dinner menu though, I had to go out for dinner. Room was perfect, pool very nice.

Peebee Business - 13/07/2019 AccorHotels certified review
« Study stop »

welcoming reception despite being very busy with people checking in and out, and multiple guest queries comfortable room with generous welcome gift - I really was back in North Queensland! limited tiny UHT milk capsules dinner and breakfast provided by employer - did not use resort facilities anticipated Impressive new lobby decor and bar renovation

Amanda S. Families - 13/07/2019 AccorHotels certified review
« Always good »

We love staying at the Oasis - All service is excelkent

John L. Families - 13/07/2019 AccorHotels certified review
« mr »

staff very helpful, room was comfy, meals were nice. handy to city.

Kerrie Families - 13/07/2019 AccorHotels certified review
« Lovely hotel, beautiful pool area. »

I slipped twice getting into the bath to have a shower. Nothing to hold onto. Would prefer no bath & just have a shower. Amazing breakfast & meal at bar. All staff were very helpful & accommodating, nothing was too much trouble. Taxis were available almost immediately, which were organised by front staff. Highly recommend.

Tony K. Families - 12/07/2019 AccorHotels certified review
« An overwhelming stay provided by a Fantastic hotel team!!!!!! »

We chose to stay at the Novotel Cairns as it was our Wedding Anniversary and school holidays (with our children) and needed to escape the rigors of our usual routine. Upon arrival I had enquired regards a possible room upgrade, as 2 x adults and 2 x children in a standard room for six nights might have been a bit of a test, even for this well balanced family. Although it was school holidays (peak demand) the team did all they could to accommodate and by the fourth night we had been reallocated to a large suite. It was overwhelming and just what we needed for our special week!!!! The team, in particular Scott (GM), Deb (Restaurant) and Bree (Bar) were absolutely fantastic and went above and beyond to accommodate our needs and make our stay so very special!!! So a very big THANK YOU to all associated with the Novotel Cairns from myself and family!!!!

L A. H. Solo - 12/07/2019 AccorHotels certified review
« Lived up to expectations »

Standard Novotel experience.

Sandra Couples - 12/07/2019 AccorHotels certified review
« Enjoyable Stay »

All the staff we interacted with were always friendly and extremely helpful. The room was comfortable and very clean. We ate in the restaurant nightly the food and service were very good. We had a nice relaxing holiday made very enjoyable by your team. Thank you and we will certainly stay again next time we travel that way.

Melissa Solo - 11/07/2019 AccorHotels certified review
« Great but cold pool »

Wonderful mostly. Staff were nice but the pool was freezing.

Our hotel has responded to the review
Our hotel has responded to the review

Melissa, We very much appreciate your comments regarding your stay at the Novotel Cairns Oasis Resort. I am sorry there was an issue with the Tour Desk Team member, I have addressed to ensure this doesn't happen again. On a positive note it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Grant General Manager

Grace Couples - 11/07/2019 AccorHotels certified review
« Convenient location »

Check in was quick and flawless. We wanted a microwave which was provided. Very happy about that. We used it a lot. Breakfast had variety of dishes . There were choices for vegans as my husband is a vegan. He was happy. All the staff at the breakfast very helpful and pleasant. We booked most of the tours through the tour desk at the hotel. All the tour guides were excellent. Room was clean. Though the bathroom is smaller the room was adequate. We enjoyed the stay at Novotel Oasis resort.

Our hotel has responded to the review
Our hotel has responded to the review

Grace, We very much appreciate your comments regarding your stay at the Novotel Cairns Oasis Resort. Fantastic to hear all our team looked after you and we provided meal options for your Husband. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Grant General Manager

Anonymous Families - 11/07/2019 AccorHotels certified review
« Great short stay »

Great central place to stay on Cairns.

Our hotel has responded to the review
Our hotel has responded to the review

Christine, We very much appreciate your comments regarding your stay at the Novotel Cairns Oasis Resort. Thank you for being a Loyalty Member of Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Grant General Manager

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