Hotel - Novotel Cairns Oasis Resort
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Novotel Cairns Oasis Resort Hotel

3.5/5 2,711 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre


Your meetings and events

Dedicated to providing memorable meetings and events, Novotel Cairns Oasis Resort boasts not only excellent conference facilities, but stunning dining and bar options, beautiful accommodation, and impressive leisure facilities as well. Featuring five modern meeting rooms, this contemporary Cairns conference centre can accommodate 12 to 200 delegates in a range of function styles, from classroom to cocktail, and boardroom to banquet. The hotel's restaurant and bars can also provide alternative event space,with the Aqua Bar Cabana, Novo Bar & Terrace and Mizuna Terrace all offering picturesque options. A range of modern conference facilities, packages and menus is available, as is the organisational assistance of the hotel's dedicated Events Coordinator.

Novotel Cairns Oasis Resort Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
M5 29 m2 3 m 36 12 16 12 20
M4 43 m2 3 m 60 20 24 18 30
M3 45 m2 3 m 66 21 16 27 40
M2 60 m2 3 m 78 21 22 27 40
M1 180 m2 4 m 200 35 32 103 140
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Video equipment
    • Syndicate rooms
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 314 rooms

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 6,565 reviews

Our guest reviews for
Novotel Cairns Oasis Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,711 reviews
Family - 13/06/2019 TripAdvisor review
« Superb Hotel & Lovely Service »

Stayed with family for 3 nites at this lovely property.Located in the heart of Cairns just steps away from the night market & esplanade.Being Accor Plus Gold member we were upgraded to the family suite very pleasantly by Mr Tomoya at the front desk and he always responded so courteously to our requests.Breakfast was perfect.The hotel facilities are all great.Highly recommend this property.

Anonymous Solo - 09/06/2019 AccorHotels certified review
« Nice hotel and would recommend it »

Excellent check in service by Team Leader Tomoya. He was professional, accommodating and willing to assist me when navigating the local map for a running track. Check out not as good as Tanya was flippant and it felt she was providing poor customer service. Shame...

Anonymous Business - 09/06/2019 AccorHotels certified review
« Friendly staff great central location »

Great breakfast .

Josh W. Business - 09/06/2019 AccorHotels certified review
« Another Great Stay - Unmatched Service! »

Shelly, Georgia and their team always ensure that every stay has the Accor "Feel Welcome" vibe. Their attention to detail with loyalty members is unmatched with any other 4 star hotel in Queensland - A Credit to this property. The renovated rooms are looking great, also a huge credit to the new management that have ensured the renovations have as little as possible impact on anyone's stay.

Kerry W. Families - 08/06/2019 AccorHotels certified review
« love the location. Happy with the accommodation »

Very comfortable. Quiet. only gripe is that your pillows are awful. I like that carparking was in the cost.

Dom Business - 08/06/2019 AccorHotels certified review
« Very pleasant »

Very lovely Setting. Shame the weather was bad as I never got to swim in the beautiful pool. Staff were great and friendly.

Anonymous Business - 08/06/2019 AccorHotels certified review
« Very comfortable »

Friendly, comfortable and with yummy food and wine.

Stacey Families - 08/06/2019 AccorHotels certified review
« For our family - just perfect »

Novotel Cairns Oasis is a great place with everything you could need, but the warm and approachable staff make it a cut above! We took advantage of a great Accor family package and added daily buffet breakfast. It eliminated so much stress to be well accommodated and Our young family enjoyed the pool and surrounding activities. None of that holiday feeling would’ve been possible without the understanding and care your staff showed my husband and I. It started with a very warm welcome from George at reception, the immediate help of your maintenance team shortly after check in, and then every morning the staff in your restaurant we’re as patient as saints with our very raucous boys, we really can’t thank your team enough!

Scott C. Friends - 07/06/2019 AccorHotels certified review
« Excellent hotel »

We had a wonderfully equipped large room with a double bed in the main room and 2 singles in the sub room with lots of space, excellent coffee and tea making facilities In the room too,

Ray H. Business - 07/06/2019 AccorHotels certified review
« Nice resort close to city. Comfortable room and excellent restaurant and bar. (could always be cheaper !) »

Very comfortable and friendly staff. Very clean.

Anonymous Business - 07/06/2019 AccorHotels certified review

Lovely looking rooms although walls are too thin, you can hear sounds that you don't need to or shouldn't hear from neighbouring room. Beds and pillows are very uncomfortable

David Business - 07/06/2019 AccorHotels certified review
« Very friendly staff make stay genuinely relaxing »

Excellent. I had a busy conference to prepare for so was grateful for the friendly and helpful approach of all staff.

Anonymous Families - 07/06/2019 AccorHotels certified review
« Over priced »

We upgraded to a family room for 5 at $80 extra per night. The sofa bed was a couch that the back went down, it was unstable and uncomfortable and could only fit 1 child. It was not made up when we arrived so we had to call the front desk to get it made up. We had booked for a family of 5 but the room really was for 3 to sleep. Disappointing for $280 a night. We ended up with 2 out of 3 kids in our bed and didn’t get any sleep. Not what you want when your on holidays.

Lalitha B. Solo - 07/06/2019 AccorHotels certified review
« Home away from homefist »

The extreme friendly&helpful attitude of the staff.all the support for a solo traveller with a dissability. Would like to see less steps in the dining area.

Sheldon Business - 07/06/2019 AccorHotels certified review
« Clean Tidy Hotel »

Great Hotel very good bed clean and tidy pleasure to stay

Nathan G. Business - 06/06/2019 AccorHotels certified review
« very good »

It was a nice hotel, with good amenities. The staff were always very friendly and helpful. The rooms are good with the only feedback being that the bathrooms need an upgrade/ renovation.

Dean M. Business - 06/06/2019 AccorHotels certified review
« Great stay with great service »

Thanks for a great stay. The 'Dark & Stormy' left in the room by management was a fantastic surprise!

Stuart Families - 06/06/2019 AccorHotels certified review
« Somewhat underwhelming »

Whilst not a bad experience neither was it anything to write home about. When booking the room I tried booking the option which included the offer of a $1 breakfast. No matter how I tried the system would not allow me to include the breakfast. On calling the assistance # I was advised that this was no longer available despite still being offered on the site even when I rechecked the next day... On arrival at the hotel, despite attending the priority counter for Gold members, of which I am one, I was greeted by a very uninterested an uninformative gentleman. On inquiring as to whether there had been any upgrade I mas greeted by an audible grunt. Then given my keys, one drink voucher between 2 of us ( this was later rectified by another member of staff) and little other info. This might not have been so bad had it been hectically busy but this was not the case. I have used Accor properties extensively around the world and have never had such an unenthusiastic greeting. The room was adequate although somewhat basic and again very lacking in information both about the hotel itself and local information. The experience of the bar and pool area downstairs was overall very pleasant, and a great spot to relax. After a little confusion as to which menu went with which area we had a lovely meal although again I found with a couple of exceptions the staff somewhat uninterested and disconnected. This was very surprising and very much contrary to our overall experience of Cairns where we found almost everybody else extremely friendly and helpful.

Sarah Business - 05/06/2019 AccorHotels certified review

Excellent and friendly service

Joanne M. Business - 05/06/2019 AccorHotels certified review
« Comfortable and quiet resort. »

We had a renovated king room and the styling was lovely. Beds were very comfortable and the shower gorgeous. Dining was great and and bat lovely.

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