Hotel - Sofitel Marseille Vieux-Port
Sofitel Hotel Sofitel Hotel

Sofitel Marseille Vieux-Port Hotel

4.5/5 2,809 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 25  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Pedal boat (Nearby)
    • Private beach (Nearby)
    • Rowing (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Boules/petanque (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Congress center
  • Self service business centre
  • Copy/print service available
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Our heated outdoor pool is open from April to October.

Hotel location

Companies and event centres nearby

Congress centre

PALAIS DU PHARO0.1 km / 0.06 mi

Exhibition centre

PARC CHANOT8 km / 4.97 mi

Your meetings and events

In a prestigious setting with views of Napoleon III's Palais du Pharo and the old port, our 5-star Marseilles hotel has meeting rooms that are perfect for your seminars, conferences or functions.Our five halls and three private reception rooms accommodate between 10 and 160 people for your events in Marseilles. WiFi access and high-tech audiovisual equipment available.Our InspiredMeetings team is on hand to transform your function into a unique event. Original activities can be organized for break times, such as a guided tour of Marseilles from high up on the seventh floor terrace.

Sofitel Marseille Vieux-Port Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VIEUX-PORT 21 m2 2 m 0 8 8 0 0
LACYDON 28 m2 2 m 0 12 14 0 0
ASTROLABE 55 m2 2 m 40 22 24 0 40
LEVANT 1 55 m2 2 m 40 14 16 21 20
LEVANT 2 55 m2 2 m 40 14 16 21 20
FELOUQUE 76 m2 2 m 60 24 26 30 60
LEVANT 1 + 2 110 m2 2 m 90 30 34 42 42
PINQUE 117 m2 2 m 120 35 40 54 80
PINQUE+FELOUQUE 193 m2 2 m 130 35 40 70 160
    • Flipchart
    • Audio and video equipment
    • Meeting room
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 134 rooms

Our restaurants and bars

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See all our restaurants and bars
4.6/5 AccorHotels Rating 6,372 reviews

Our guest reviews for
Sofitel Marseille Vieux-Port

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,809 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Elisabeth S. Families - 11/06/2019 AccorHotels certified review
« The perfect stay! »

Sofitel had everything covered for us - spectacular views, location and service. We will definitely be coming back and thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima.A Room Division Manager

Debbie S. Couples - 11/06/2019 AccorHotels certified review
« Comfortable and relaxing »

Wonderful. We were concerned about the loud music until 11:30p.m. on a Sunday night from the neighboring bar roof top.

Stephane C. Families - 09/06/2019 AccorHotels certified review
« Disappointing »

The room was not clean The lunch food was not good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nassima A, Room Division Manager

Michael F. Families - 06/06/2019 AccorHotels certified review
« overall a good stay »

beautiful hotel. the staff at concierge and reception both very friendly and efficient. Room well appointed; could do better in terms of cleanliness and awareness of the nosy bar upstairs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael F., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations

Paul B. Couples - 03/06/2019 AccorHotels certified review
« we had a terraced room, it didn't end well »

Hotels, for me, fall into one of three categories; those that I would return too in a heartbeat (Scandic Ishavshotel, Tromso) or, a functional hotel, that’s “fine” for somewhere to stopover (Marriott, Heathrow) or, those that you couldn’t pay me to return too (Hotel Keflavik, Reykjavík) The Hotel Sofitel Marseille Vieux Port however, falls between the latter two categories. Having stayed for a week in late May; at first glance the hotel looks to be a luxury location, much as the hotel portrays itself. The terraced rooms, overlooking the harbour are spectacular, spacious rooms – so, all good so far However, things go down-hill come the evening. On evening one a slightly off-beat jazz band could be heard playing further down the harbour. The music was different, not to loud and finished before ten – so not end of world stuff. Evening two however, and we were introduced to the Rowing Club; a restaurant, come club, directly in front of the hotels terraced rooms. And this evening, the pub singer was preforming. The pub singer proceeded to spend the next six hours slowly murdering all of the pop and rock classics you’ve ever loved. In his race to beat the drummer to the end of each song, the pub singer strained at octaves he had no hope of reaching. Potentially recognising a distinct lack of talent, the pub singer compensated with volume, every decibel he could muster. The music ended shortly before midnight; I’m guessing due to his, having been arrested for crimes against music. Evening three and the Rowing Club were back at full volume; a better singer, but the same volume. To the hotels credit we were offered at alternative room at the back of the hotel, overlooking the car park. We decided in the end to leave the hotel and walk in to town to eat and drink (all the hotels restaurants face the Rowing Club) Evening four and the hotel gleefully greeted us to advise the Rowing Club had assured them, there was to be no music this evening!! To celebrate, we booked ourselves into one of the hotels restaurants for the most disappointing meal of our holiday, before returning to our terraced room to find a party boat had anchored opposite our room – we once more abandoned our room and headed into town. So, music aside, having been denied used of the terrace in the evening, you tend to focus on the negatives. You begin to notice the paint peeling off the ceiling in reception, the window frames falling apart in the restaurant and the stains on the carpets throughout. As for the food; the breakfast selection is best described as eclectic, albeit, the restaurant is unable to make coffee, a basic for breakfast, you would have thought. As for the food, an evening meal of club sandwich and grilled salmon, turned out to be a grilled ham and tomato sandwich and the salmon a 50% grilled, 50% chilled salmon. So, in summary, the Hotel Sofitel Marseille Vieux Port is an “ok” hotel, if you avoid the terrace rooms and accompanying music, certainly not the “luxury” hotel advertised. The food is significantly below expectation, although this is based on one very expensive, very disappointing meal and a less than exciting breakfast offering. If I were in the area again, I would certainly be happy to use the hotel as somewhere to crash for the night, albeit, not at the current room rates, nor, if the only rooms available were terraced. If I were visiting Marseille again for a holiday, then the Sofitel would be way down on the list of places I would choose to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs and Mr B., We would like to thank you for taking the time to share your experience on TripAdvisor. We are very sorry to read that your experience was not up to your expectations. The satisfaction and the well-being of our guests is the most important for us, be sure that it is a huge disappointment to read that you could not enjoy the exceptional experience that we work every day to offer. It is indeed the feedback from our customers that allows us to improve the quality of service. We will share your comments with the concerned team. We sincerely hope to welcome you back in the Sofitel Marseille Vieux Port. Best regards, Nassima.A Room Division Manager

Anonymous Business - 02/06/2019 AccorHotels certified review

Exceptional staff ! Great room !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian Joseph K., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Valerie S. Couples - 02/06/2019 AccorHotels certified review
« Amazing stay at the Sofitel Marseille Vieux Port »

Hotel extremely well located with a fantastic view on Marseille Vieux Port Our room was very comfortable, with a view on the vieux port which was the ice on the cake Finally the staff was very professional and agreeable

David A. Couples - 30/05/2019 AccorHotels certified review
« Awesome location, great staff, disappointing breakfast »

What a fantastic location, terrific and attentive staff and great facilities. The breakfast though is very underwhelming - no fresh fruit beyond orange and pineapple, no egg/omelette station and limited juice options.

Anonymous Friends - 29/05/2019 AccorHotels certified review
« It was a comfortable spot to ease into European travel. »

Check in was easy. The room was comfortable but I do not like the current practice in most hotels to use duvets only. It makes for very warm sleeping conditions or too cool if you take off the duvet. The facilities were nice; the food was good. The service in the restaurant and at breakfast was pretty good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne D., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations

Raveena G. Couples - 29/05/2019 AccorHotels certified review
« It was ok »

The hotel is nice but everything was booked for the restaurants and the room was unbearably hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raveena G., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations

Abraham E. Couples - 29/05/2019 AccorHotels certified review
« Just wonderful. »

The hotel is very clean and plesent. The whole stuff was wonderful. The facility is locatel very convinate. We expect to visit again on the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abraham E., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations

Linda B. Solo - 27/05/2019 AccorHotels certified review
« The hotel was comfortable, spacious and the food and service were excellent. »

I found everyone very helpful and kind. The food was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda B., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Guest Experience Manager

John Couples - 26/05/2019 AccorHotels certified review
« Marseille »

The room was very comfortable bed and bedding really soft . The little touches at night when you came back to your room bedside sweets, with recommended tea by a cup for sleeping classical music on the radio, that was very relaxing. The terrace was something we enjoyed and spent many hours watching the boats and then the sunset, the bath and shower were very powerful and always hot water, the bathroom itself was supplied with all the little extras you needed. The down side for us was not enough tea or milk supplied each day , 1 cup each which for the price of the room was a bit stingy . The drinks and meals in the hotel were extorniate prices, I wouldn’t want to pay that price for a drink when I get can get same view same drink down the road and more than half the price of the hotel drinks. Lastly , ordered a taxi to the station 5 in the morning was quoted 35 euros by hotel to go 2 km , we cancelled that taxi and ordered our own at the cost of 11 euros. We really enjoyed our stay in the hotel and would stay again but are aware now of costs . But would highly recommend a relaxing break at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear John F., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Customer Experience Manager

Gene Couples - 23/05/2019 AccorHotels certified review
« Very nice stay in a beautiful location »

Lovely hotel, helpful staff, very nice check in experience. Concierge was very helpful and we appreciate the room upgrade. Breakfast and bar on 7th floor were very nice, with great service and beautiful views. The room was simple for a five star and could stand to be renovated soon but still very nice stay.

Gordon H. Couples - 22/05/2019 AccorHotels certified review

Came over for a long weekend as part of my partners 50th Birthday celebrations. i am struggling to find fault with the service provided, nothing was too much for the staff they were all friendly accommodating and welcoming. on arrival 5hrs prior to check in they took our bags in allowing us to get into Marseilles and enjoy the day and on our return we collected our room keys and were told our bags were waiting in their for us..a nice touch. the facility was clean and the bars and restaurants provided the highest quality service and food, albeit a bit on the expensive side. being English and having a poor knowledge of french they made the effort to ensure they spoke English to a high standard and our enjoyment was not compromised as a result. A fantastic trip to a hotel i would fully recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordon H., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Guest Experience Manager

Dpw, C. Couples - 22/05/2019 AccorHotels certified review
« Marseille and our favorite hotel »

As usual we have booked in the Sofitel for our stay because we love the place for its perfect service, its nice place in the front of the Vieux Port and also for the great food.

Michael L. Couples - 20/05/2019 AccorHotels certified review
« fabulous experience »

concierge was more then helpful with bookings and recommendation. roof top bar is fabulous. service bit slow. live music was fantastic. room with terrace is wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael L., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nassima A, Directrice Hébergement

Doron Y. Business - 20/05/2019 AccorHotels certified review
« Great hotel »

Great facilities Comfortable rooms Great location Great breakfast

B. D. Business - 19/05/2019 AccorHotels certified review
« Great place to enjoy a super view of marseille, and exceptional service »

All great, the view, the location, the service and the food. Only issue was that i could not move up the shower head in the shower. It was too low but it was blocked

Couples - 18/05/2019 TripAdvisor review
« MARSEILLES FABULOUS VIEW »

My husband and I stayed at the Sofitel Marseille Vieux-Port for two nights from the 13th to 15th May. We had an fabulous stay at the hotel. The service from out arrival, check in and check out was faultless. Our large room had a terrace which looked directly toward the Marseille Port, which is stunning. An excellent breakfast was served on the 7th floor which has a spectacular view of the Port area this included the cruise liner and ferry area.. We ate at the restaurant on the 3rd floor next to the lobby and again enjoyed wonderful views. The food was delicious and the service very professional. We were also lucky with the weather, sunshine and blue skies. It was an all together perfect stay. If we were to visit Marseille again in the future this would be our first choice of hotel to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary W, Many thanks for this wonderful comment about our hotel. We are more than happy to hear that you had a great time with us and that we have fulfilled most of your expectations. Your satisfaction is by far our main priority and we are glad to have achieved it with you. We hope to have another opportunity to welcome you again soon in Marseille, Best regards,

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