Hotel - Mercure Grand Hotel Doha City Centre
Mercure Hotel Mercure Hotel

Mercure Grand Hotel Doha City Centre

3.5/5 509 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DOHA INTL AIRP
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 6AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Nearby)
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports
    • Boat excursions
    • Jet skiing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

INTL EXHIBITION CTR12 km / 7 mi

Your meetings and events

Mercure Grand Hotel Doha City Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LUBNEH 55 m2 3 m 35 20 20 18 30
RIYADH C 90 m2 3 m 50 30 50 30 50
ORYX 170 m2 3 m 60 30 30 30 50
RIYADH A 195 m2 3 m 180 50 50 50 150
    • Screen
    • Audio and video equipment
    • Podium
    • Lectern
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 175 rooms

Our restaurants and bars

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See all our restaurants and bars
4.1/5 AccorHotels Rating 1,170 reviews

Our guest reviews for
Mercure Grand Hotel Doha City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 509 reviews
Julian Families - 14/07/2019 AccorHotels certified review
« Best experience in one hotel »

Family friendly, comfortable, good for budget

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIAN N., We would like to express our gratitude for the comment you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay wtih us was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arjay Guest Relations Agent

Roger B. Business - 13/07/2019 AccorHotels certified review
« Satisfactory »

It was now my 5th stay at the Mercure in Doha and I stay there because of the Points. two main problems I encounter again and again; every time our Doha office makes a reservation it includes Airport pick-up and drop-off on the way out. It was now the third time straight that I was standing at the airport upon arrival looking for the Hotel representative and nobody around. Last time I was waiting 20 minutes, this time again 15 minutes until the driver arrived. The plane was on time, my flight details with the Hotel so there should be no problem any more to be on time, all the other airports reps where standing there. On the way out I made sure I had a Car reserved, as usual, but when I left suddenly the Car was full with other passengers still, is it a rule now that if a Guest books a car other guests are being filled in? As far as I know my office booked for a car and not for a seat in a car. The other problem is the Room Carpet, for heavens sake have those Carpets shampooed once, they are so dirty and the Room smells. Room 1036, but even my previous rooms. Also when I checked in I made sure that it informed the receptionist that I send a email requesting for an upgrade using my points, and I was assigned to room 1040. When I entered the same bad smell, there was no coffee machine and there was no safety Box, it was very obviously a "very" standard room. Now again, it was the 5th time for me to check into the Hotel and the two that where on the Front desk had no clue about me or that I am a returning customer, it was only when I complained that the FO Manager came and recognized me and apologized. By the way he handled the situation excellent. May I also recommend the Outlet manager at the Grill up on the 12th floor, a Filipina and excellent PR and service. Being myself in the Hotel industry since over 50 Years I do understand that once in a wile a little mishap can happen, but if it repeats itself then there is a problem at hand. I will be back late September and do hope and pray that at least the Airport rep will be on time. best regards Roger B. VP Hotel operations Asian Grand Legacy Hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER B., Good Afternoon. First and foremost, we sincerely appreciate the time you spent to share your comments, our guests` feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincerest apologies and inconsistency you have experience during your stay. Sir, on your next visit with us on September we will ensure that the transport will be on time and it will be a personalized transport airport drop and pick up. We will definitely take in consideration your concerns regarding the room amenities, and all. You are indeed important to us. Your opinion matters. Again, our sincerest apologies for the inconvenience and we sincerely appreciate you taking time to bring this matter to our attention In addition, The Le club points had been added accordingly. , Sincerely, Front office Manager Mercure Grand Hotel Doha fo…

S. I. A. Business - 11/07/2019 AccorHotels certified review

I AM GOLD MEMBER OF LE ACCORE & ENTITLED FOR COMPLIMENTARY UPGRADE TO ONE LEVEL UP OF MY BOOKING I HAD BOOKED SUPERIOR ROOM AND ONE LEVEL UP IS SUPERIOR SUIT WHICH I WAS SUPPOSED TOBE UPGRADED TO BUT FRONT OFFICE GENTLEMAN SAID WE DO NOT UPGRADE ANY ONE TO SUIT LEVEL WE WILL GIVE YOU PRIVILEGE ROOM. WHY WHEN THERE IS POLICY & AGREEMENT TO UPGRADE I WAS NOT GIVEN THE SUPERIOR SUIT ????.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Greetings from Mercure Grand Hotel First and foremost, we would like to extend our sincerest apologies that our receptionist wasn't able to to upgrade you to our suite room as we have only three suites available in the hotel. The suites were booked from the day you came to the hotel. Our regrets if the receptionist wasn't able to explain it to you more further. We do care for our loyalty member and you are indeed important to us. Your opinion matters. As a courtesy, please inform us when will be your next visit and make the booking online for a standard. We will ensure a one time upgrade for a suite room for you with a complimentary breakfast as a token of our appreciation Thank you for your kind understanding. Sincerely, Mercure Grand Hotel Doha Management

Anonymous Friends - 10/07/2019 AccorHotels certified review
« Excellent »

V good services, staff attends any time when we are calling, delicious foods,room arrangments v nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chaminda, Thank you very much for sharing this great review of your recent stay at Mercure Grand Hotel Doha . We work hard to meet expectations like yours and we’re happy to know we hit the mark for you. The entire team works very hard to ensure that we deliver a high standard of service and a warm memorable experience. We look forward to welcoming you back to our hotel in the future. Sincerely, Arjay GueSt Relations Agent

A. C. J. Business - 07/07/2019 AccorHotels certified review
« Very poor wifi »

Very poor WiFi, treat all guest equally and give the privilege of the card holder.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CRUZ Jr A., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arjay Guest Relations Agent

Ramesh K. Business - 03/07/2019 AccorHotels certified review
« mr. »

good enjoyed friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAMESH K., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Saeed N. Business - 03/07/2019 AccorHotels certified review
« Was good enough »

Was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saeed N.,, We are sincerely grateful for the time you spent to share your comment and feedback on your recent stay in our hotel. Your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Hope you give us the chance to serve you better in your future stay with us. SinCerely, Arjay Guest Relation Agent

Anonymous Business - 03/07/2019 AccorHotels certified review
« Knowledgeable »

So far it has been interesting with alot yet to learn and achieve! I am curious!!! Mercure has alot to offer!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABDULLAH R., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Timothy J. C. Business - 01/07/2019 AccorHotels certified review
« Been satisfied for 10 years! »

I have been staying in mercure everytime I come back to work every month for 10 years. I have observed for 10 years that the main attraction that would make you keep coming back to a hotel is firstly the employees that welcomes you as you enter. Because for sure all hotels has clean rooms and a nice view. But employees willing to take the extra step to welcome and make you feel at home? Well mercure hotel Doha has that. Kudos to all of the employees special mention to front desk, restaurant staffs, drivers and entrance attendants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIMOTHY C., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Ajesh Solo - 28/06/2019 AccorHotels certified review
« Good »

Overall experience good

Our hotel has responded to the review
Our hotel has responded to the review

Dear AJESH K., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

B. Couples - 28/06/2019 AccorHotels certified review
« Good overall. »

Good.Staff were all very helpful. Breakfast was good except the hot food was not hot, only slightly warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN B., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Brian M. Solo - 28/06/2019 AccorHotels certified review

Excellent rooms and location great staff n good food n service

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN m., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

PhilipY812 Family - 25/06/2019 TripAdvisor review
« City Center »

Good location , near souk waqif where restaurants and shops are located. Walking distance to the Pearl and Museums. Hotel staffs are friendly and helpful. The hotel is quite old but well maintained and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Philip, Thank you for choosing Mercure Grand Hotel and for taking time to give your best feedback The hotel was already scheduled for refurbishment. We are so glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Sincerely, Arjay Guest Relations Officer

Suresh S. Business - 24/06/2019 AccorHotels certified review
« Secured and great hospitality »

Friendly , helpfulness hotel staff , good and on time room service, Enjoyed well entertained de club ,. Looking forward my next stay .

Our hotel has responded to the review
Our hotel has responded to the review

Dear SURESH S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Natalie Business - 19/06/2019 AccorHotels certified review
« Comfortable and freindly »

My stay was comfortable and the staff were very friendly. The breakfasts were very good but the food available in the restaurants was not of a high quality. The food provided by room service was better. The room felt damp and had a strange smell.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATALIE C., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Bechara A. Business - 18/06/2019 AccorHotels certified review
« Fair »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bechara A., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Business - 17/06/2019 TripAdvisor review
« Convenient location »

Location is very convenient as it is at down town. But construction works at close area is making the stay uncomfortable. Last time I stay there this problem was enormous, but this time it is far better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for the good rating and the feedback. Surrounding construction is nearing the end. Hope your future stay will be more comfortable. Sincerely MOSES Guest Relations Agent

Anonymous Friends - 12/06/2019 AccorHotels certified review
« surrounded by demolition »

very unpleasant area and with no ground level foyer it seemed to be arriving in a slum after getting to the foyer it seemed more like a hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEFFREY B., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The surrounding construction is nearing the end and in future this area will be the prime location in Doha Down Town. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Fadzrul I. I. Families - 12/06/2019 AccorHotels certified review
« Asking for extra money! »

The girl who check us in ask for extra money, which we pay for it ... she told us that i book for 1 person for twin bed ... the experience was very weird

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fadzrul Izanny I., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. According to the booking for the additional person we charged as the booking for one person. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Anonymous Couples - 07/06/2019 AccorHotels certified review

correct

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROLINA K., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

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