Hotel - Mercure Pont d'Avignon Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Pont d'Avignon Centre Hotel

4.0/5 747 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Solarium  (Nearby)
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AUCHAN AVIGNON NORD6 km / 3.73 mi GSE11 km / 6.84 mi IKEA6 km / 3.73 mi KP110 km / 6.21 mi NATUREX10 km / 6.21 mi OWENS CORNING25 km / 15.54 mi SANOFI12 km / 7.46 mi SINIAT6 km / 3.73 mi
CAMPBELL7 km / 4.35 mi H&M0.6 km / 0.37 mi JANOSCHKA18 km / 11.18 mi MCCORMICK10 km / 6.21 mi NESTLE POLYESTER7 km / 4.35 mi SAINT-GOBAIN6 km / 3.73 mi SEPR10 km / 6.25 mi SITE NUCLEAIRE MARCOULE28 km / 17.4 mi

Congress centre

PALAIS DES CONGRES0.1 km / 0.06 mi

Exhibition centre

PARC DES EXPOSITIONS7 km / 4.38 mi

Your meetings and events

The Mercure Pont d'Avignon hotel has 4521 sq. ft. (420 m²) of naturally lit meeting space. Our rooms are all equipped with video projectors, flip charts and free WIFI access, making them ideal for all kinds of events.

Mercure Pont d'Avignon Centre Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SAINT BENEZET ( 1 ) 30 m2 2 m 24 24 14 18 0
SAINT BENEZET ( 2 ) 30 m2 2 m 20 10 12 12 0
SAINT NICOLAS (1) 30 m2 2 m 25 15 15 18 0
SAINT NICOLAS (2) 45 m2 2 m 30 15 15 24 0
CHATELET 50 m2 2 m 30 20 20 24 0
SAINT BENEZET ( 1 & 2 ) 60 m2 2 m 50 24 24 36 0
SAINT NICOLAS ( 1 & 2 ) 75 m2 2 m 60 30 30 45 0
TOUR PHILIPPE LE BEL 220 m2 2 m 150 45 45 130 0
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 87 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,184 reviews

Our guest reviews for
Mercure Pont d'Avignon Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 747 reviews
Steve Couples - 12/07/2019 AccorHotels certified review
« Clean, friendly staff, central location. Staff understanding of English spotty except for receptionist at checking who was excellent. »

Overall positive except for most staff lack of English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Laura Families - 09/07/2019 AccorHotels certified review
« A wonderful stay »

The hotel is beautiful. The location is perfect for sightseeing and for being able to walk everywhere. The staff was lovely and very helpful. We stayed in the Chatelet Room which is a newly-renovated room designated as a family room which was perfect for our family of four (with two teenagers.) We would highly recommend the hotel to anyone planning to visit Avignon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

J. A. Families - 07/07/2019 AccorHotels certified review
« My stay was a disappointing experience. »

- Standard room is too small. No place to move around with a pet-buggy. - The new "bar" takes place from the breakfast area which becomes now to small when there are a lot of visitors. - The music in the new bar is not music but "noise". - There is a lot of noise in the evening from the bar when going to bed. Room 208.

Gabriel Families - 06/07/2019 AccorHotels certified review
« excellent location, medium quality »

excellent location, poor quality of services: air conditioned in room was not enough

Jackie Couples - 04/07/2019 AccorHotels certified review
« Mercure Pont d’Avignon Centre »

Pleasant central hotel with nice staff. Only downside was the quality of the pillows and towels. We are currently at another Mercure and these have far better quality.

Wei Z. Solo - 02/07/2019 AccorHotels certified review
« Was offered a room without air con in the hottest day »

Made a booking at last minute and the air con in the room was not working, and this is the hottest season in southern France, it’s disgrace to sell the room to customer despite knowing the condition. Worst hotel experience in France

Mark Families - 25/06/2019 AccorHotels certified review
« Excellent location and great Service »

Very good location for sightseeing and nice and pleasant service from hotel team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Couples - 18/06/2019 TripAdvisor review
« Central location »

Friendly and helpful staff very good breakfast buffet. Parking was available in adjacent car park but quite difficult to access hotel with luggage as no lift from car park to hotel. Room was clean and tidy

Ivy B. Couples - 17/06/2019 AccorHotels certified review
« Lovely. »

We enjoyed our stay immensely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Jia L. Families - 17/06/2019 AccorHotels certified review
« Quite good location and quiet at night »

we stayed for two nights

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Michael C. Couples - 16/06/2019 AccorHotels certified review
« Satisfied »

Was fine & more or less as expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We are glad that you enjoed your stay. We have changed all the TV two weeks ago. Reagrding the payment for the parking, we are sorry for the troubles you had at the departure. We hope to welcome you back to our hotel very soon! Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Les N. Couples - 15/06/2019 AccorHotels certified review
« Very comfortable hotel »

Pleasant stay for two days (should have been longer). Clean, spacious hotel. Good staff, especially Virginia on reception. Breakfast staff courteous and helpful. Our only issue was the car parking arrangements. A lift connecting the hotel and car park would make the hotel perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I'm very pleased if I can help you during your stay. We are very sorry if you find the parking lot confusing. There is a drop off area at the entrance of the parking to unload and load your bags.Once again we apologize if you find it confusing. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Millionmonkey Friends - 15/06/2019 AccorHotels certified review
« romantic place »

under the construction make strong noise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay. We do apologise for the noice, we are refurbishing one part in the lobby to make a fitness center. We hope to welcome you back to our hotel very soon! Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

John M. Couples - 11/06/2019 AccorHotels certified review
« Comfortable hotel very central for enjoying Avignon, parking has it challenges but parking in avignon is not easy! »

Comfortable room, good breakfast. Small cafe helps if late arrival. Great venue for staying in central Avignon with parking. If you have large cases there are steps to navigate but with some ingenuity this is not too much of a problem unless I guess if you have mobility issues. Hopefully in these circumstances the hotel staff will assist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Anonymous Couples - 10/06/2019 AccorHotels certified review

Damaged lock. I could not leave the room and go back without waiting at the desk for someone to come up and open the door. unbelievable!!!!! On arrival the restaurant closed ahead of schedule the kitchen because the chef decided to leave before the scheduled closing time. again, unbelievable !!!

Anonymous Couples - 22/05/2019 AccorHotels certified review
« room was small, we needed to open the windows because the air had not yet been turned on, was very noisy and bright due to large lights outside in the court yard, eventually closed the windows and the the reswt of the night it was very warm »

folks working the desk were very helpful but were also very overwhelmed, usually only one person back there, was understaffed, felt sorry for the service representative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Pont d'Avignon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Junhyong L. Families - 12/05/2019 AccorHotels certified review
« Thanks for staffs »

During the stay, my kid was suddenly sick and we considered stopping the travel and going back to Korea. Thanks to kind help from your staffs, those who were in the reception desk in the evening of 30th Apr. and in the morning of 1st May, I was able to see a doctor, even 1st May was a holiday, and also my kid got proper treatments. So we could continue travel as planned initially. Honestly, my family could not see anything in Avignon, but I remember the stay was good with your staff's help. Thanks again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel and for our staff! They were pleased to help you. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie A. L'équipe réception / Reception Team Mercure Pont d'Avignon Centre

Anna H. Families - 04/05/2019 AccorHotels certified review
« Pleasant stay in Avignon »

The hotel staff were extremely helpful and friendly, particularly Youann. They provided great service, answered all of our questions in a lovely manner and offered some great suggestions for dinner. The location was excellent and the room was very good but perhaps a little warm but the air conditioning did not seem to work as well as we normally expect. Overall a very pleasant stay in a wonderful area.

Audrey Families - 02/05/2019 AccorHotels certified review
« Excellent location, hotel below expected standards »

The room had a terrible smell, the moquette was dirty and smelly. Cleanliness of the room was average. The reception desk only informed us about a 20% on the parking rates and not about the much more convenient possibility of asking for a "forfait" to the parking office. So customer service was poor.

Noemi Couples - 24/04/2019 AccorHotels certified review
« Perfect experience in Hôtel Mercure Pont d'Avignon Centre »

My stay experience in Hôtel Mercure was really good, I would say perfect :) It was a really good choice. We had a spacious and it was well furbished. The cleaning service and the provided champus, etc. were great. Also the hotel is near the Pont d'avignon and the Palais des Papes, so in the center!!

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