Hotel - Mercure Orléans Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Orléans Centre Hotel

4.0/5 1,050 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Indoor heated pool (Nearby)
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00H00 - 24H00
    • Opening hours : Week-end 00H00 - 24H00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CHRISTIAN DIOR12 km / 7.46 mi L'OREAL10 km / 6.21 mi
HONDA10 km / 6.21 mi SERVIER0.8 km / 0.5 mi

Congress centre

PARC DES EXPOSITIONS5 km / 3.13 mi

Your meetings and events

With 3 meeting rooms each boasting WiFi and natural lighting, the Mercure Orléans Centre hotel can accommodate up to 100 people.Our rooms are fully equipped for any type of meeting and, what's more, our team are on hand to advise and assist you in organizing your events

Mercure Orléans Centre Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GIEN 15 m2 2 m 0 0 4 0 0
SULLY 30 m2 2 m 25 15 25 15 0
CHAMEROLLES 50 m2 2 m 35 20 35 25 30
CHATILLON 50 m2 2 m 35 25 35 25 30
CLERY 50 m2 2 m 35 25 3 25 30
MEETING 1+2+3 150 m2 2 m 130 60 100 75 100
    • Screen
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • Indoor and Outdoor facilities
    • Office
    • Day light
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Accommodation
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

We offer different categories of rooms to suit your needs. Our Standard rooms overlook the Loire or le pont de l'Europe bridge, our Superior Rooms overlook the old town and our Privilege Rooms benefit from a wide range of services.If you are travelling with your family, we also offer spacious rooms with 2 double beds or 1 double bed and a sofa bed that transforms into twin beds.

  • 111 rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 3,752 reviews

Our guest reviews for
Mercure Orléans Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,050 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Stijn Families - 18/08/2019 AccorHotels review
« not Mercure worthy »

Although there was nothing wrong, this accomodation is in my opinion not Mercure worthy.

Mike W. Couples - 15/08/2019 AccorHotels review
« Mr Michael W. »

Excellent reception. A pity we couldn't eat in the restaurant a little later. My meal was the best I have had in a Mercure.

G. J. Families - 12/08/2019 AccorHotels review
« Friendly personal experience »

Everybody was happy , from small (with the pool) to big (with great breakfast) and walking distance to the city nice restaurants & walk around the Loire...

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOEL G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre Bords de Loire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, to small and big, Julie Duclos, General Manager

Anonymous Families - 12/08/2019 AccorHotels review

As expected

paulnK1205HP Couples - 11/08/2019 TripAdvisor review
« Spoilt by paper cups. »

Overall a good stay in this hotel ececpt spoiled by paper cups. If you make a drink it's not good to have a paper cups. Why not supply proper cups. A second drink Is bad in a paper cup. Other than that a good stay.

J G. Families - 10/08/2019 AccorHotels review
« Good »

Good, great gym and pool. But expensive meals.

Anonymous Couples - 10/08/2019 AccorHotels review
« Nice hotel but service in restaurant not great »

Lovely greeting from reception on arrival. Room nice - but some minor touches could be better - paper cups for hot drinks in room, and no where anywhere near a mirror to plug in own hairdryer ( a must for most female customers in my experience). As it was late we are in restaurant- booked a table and told we had to come at 21.00. Did so- then waited nearly 1/2 hour for anyone to offer aperitif/water or bread or take any orders. Others served before us - and again had to ask each time for something. Food was nice and well cooked and some of staff pleasant and helpful- but did not help with long waits! Finally as we charged all to the room we were not shown a bill and on checking out it was just 2 figures for ‘restaurant ‘ - no itemised bill, which we thought was poor. May stay At hotel again as well positioned but would not eat there again. Also- a request for a place outside to eat which is smoke free- as an asthmatic I find it very difficult when eating and people at surrounding tables smoke. I need to move but feel I am being rude and really I should have the freedom to eat smoke free on an enclosed terrace inside a hotel.

Aaron B. Couples - 08/08/2019 AccorHotels review
« Nice break in Orleans »

Booked the Mercure Orleans as a break for myself and my wife. Treated ourselves to a big room with a balcony overlooking the river. Room could do with a freshening up, restaurant was very nice, bar prices a bit on the high side, breakfast wasn’t anyway near worth the cost (17.50€) so we gave it a miss and to pay the full rate to park a motorbike in a small corner is ridiculous! Next time I get charged the full rate I will use a full parking space!

Anonymous Business - 06/08/2019 AccorHotels review
« Enjoyable »

My experience was pleasant and friendly

G. H. Couples - 03/08/2019 AccorHotels review
« disappointing stay »

Compared to previous stays in the hotel the room was extremely disappointing due to poor cleanliness and very scruffy decoration. Dinner: Caesar salad served with virtually raw rashes of bacon and a stone cold soft boiled egg on top, which not only looked unappetising but indeed was unpalateble.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERHARD H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Centre Bords de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie D. Directrice

Y. N. Families - 01/08/2019 AccorHotels review
« all good »

we spent a great moment on the Hotel : swimming pool, fitness ...The room was perfect! People were very nice with us ! All good

Peter Couples - 28/07/2019 AccorHotels review
« Lovely hotel, superb food, very friendly staff. »

Easy to find, large carpark, outdoor swimming pool and terrace, evening meal very good and helpful staff.

Joris Families - 26/07/2019 AccorHotels review
« Prima »

Prima

Daren O. Business - 25/07/2019 AccorHotels review
« Hotel rooms need re vamp »

Great welcome and much improved restaurant with better menu and nicer food. Service excellent and friendly but rooms looking tired with old fashioned bathrooms and decor.

De B. Couples - 23/07/2019 AccorHotels review
« Not good from a regular customer. »

-The room why ordered in may was changed in an higher categorie, the don't communicate this change to us. So when we arrived in juli all rooms we asked where already occupy, and we have to stay in a room we don't asked. -We want to have diner at 19 h, the capacity of the restaurant was full. But I wend to see at 19h and at 19h30 ,the restaurant had at minimum 10 tables free. We had diner in the city. This means lost profit for Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDDIE DE B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Centre Bords de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie DUCLOS MANAGER

Barbara Business - 23/07/2019 AccorHotels review
« Nice place »

The man at the man desk blond reddish hair was extremely friendly and kind . The men at breakfast worked very hard and Massy the one man was so sweet and always had a smile on his face! Bravo to him!! The younger man at the bar not so nice. Why do your bartenders even at Ibis at CDG airport are rude when you ask for ice or even to get your free drink they act irritated or make stupid comments like that will be 20€ when As Americans we do tip normally and when they do that we don’t want to give them anything. Now I know Americans can be rude but we’re not because we now live in Caen France and travel around a lot . We appreciate friendly people as we try to be.

Kirsten G. Families - 23/07/2019 AccorHotels review
« Relaxing and comfortable »

Comfortable, great family rooms, nice view, close to the town centre, breakfast slightly disappointing as had to sit on a used table and it was not cleared.

Terry G. Families - 23/07/2019 AccorHotels review
« Lovely overnight stay »

We were driving from the UK to near Auch and this was the perfect mid way overnight stop. Hotel is in a great location, easy walking distance to all the historic buildings, shops and restaurants. The pool was a delight and the food at the restaurant onsite was excellent. We all had the American Burger, delicious! The staff were very helpful and cheer and the rooms were super clean with very comfy beds. We all hd a great night sleep. We will be back on our way home ;-)

L. Couples - 16/07/2019 AccorHotels review
« Pleasant stay-over »

The Privilege suites are really comfortable and relaxed, overlooking the Loire. You don't really notice the heavy traffic below in the streets. Breakfast is good quality, good choice, fresh produce. The dinner menu is an acquired taste, some may not have the choice they desire. But then again, Orleans is a living city with many restaurants at walking distance. We really enjoyed our stay and will return again.

Fredbertie1 Couples - 09/07/2019 TripAdvisor review
« Another Very Enjoyable Stay »

As ever we were able to enjoy another very satisfactory stay at this well located,well run and maintained hotel,which ahs secure surface car parking.It is easily accessible from the Autoroute and the Nroad through the Sologne. We will return in September.

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