Hotel - Mercure Grenoble Centre Alpotel Hotel
Mercure Hotel Mercure Hotel

Mercure Grenoble Centre Alpotel Hotel

4.0/5 368 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Our restaurant Café Pourpre will be closed from 22 December 2018 to 01 January 2019. You will be offered a meal.

Hotel location

Companies and event centres nearby

Company

HEWLETT PACKARD1.5 km / 0.94 mi ST MICRO ELECTRONIC2 km / 1.25 mi
SCHNEIDER1 km / 0.63 mi

Congress centre

ALPES CONGRES4 km / 2.49 mi

Exhibition centre

ALPEXPO4 km / 2.49 mi

Your meetings and events

Our hotel offers five meeting rooms, fully equipped with Wi-Fi access, video projector and soundproofing. They can accommodate up to 150 people and are perfect for all kinds of events.

Mercure Grenoble Centre Alpotel Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
NEIGE 30 m2 2 m 15 8 15 0 18
CHOCOLAT 55 m2 2 m 30 18 20 20 25
BRONZE 60 m2 2 m 30 18 20 20 25
ARGENT 90 m2 2 m 60 30 60 35 50
OR 120 m2 2 m 80 35 80 50 70
ARGENT / BRONZE 150 m2 2 m 100 40 100 50 80
OR/ARGENT 210 m2 2 m 140 0 130 85 130
PODIUM : OR / ARGENT / BRONZE 270 m2 2 m 180 0 180 0 170
    • Screen
    • Flipchart
    • Videoconferencing
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose between our two room categories: Standard Room with a street view, or Superior Room with additional services and a view over the fortress.

  • 88 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 18 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating 1,823 reviews

Our guest reviews for
Mercure Grenoble Centre Alpotel Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 368 reviews
Philippe B. Couples - 04/11/2019 Confirmed reviews AccorHotels
« Great Location, Nice hotel, Friendly staff »

we had a very good experience. The staff was very helpful and the food was great. Conveniently located next to the tramway that makes it a perfect hotel to attend a concert at the summum.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe b., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Lee T. Business - 29/10/2019 Confirmed reviews AccorHotels
« Had a good experience until the drunk guys showed up on the 3rd floor. »

We always love the desk staff but we especially appreciate the breakfast restaurant staff. The breakfast restaurant staff are always friendly and cheerful and remember us even though we only come once a year. We did have two evenings where drunk businessmen were banging on many doors at 3 am. Not fun and it made for a poor day.

Anonymous Couples - 28/10/2019 Confirmed reviews AccorHotels
« Fine »

The air on was already turned on when I arrived (end of October !). Furthermore, the air on needs cleaning as it smells very bad. Sink in bathroom could not evacuate water.

Bob W. Business - 24/10/2019 Confirmed reviews AccorHotels
« Excellent hospitality »

The staff at this hotel are outstanding and make for a very enjoyable stay. The rooms are spotlessly clean and the windows open :-)

Kirsty Business - 23/10/2019 Confirmed reviews AccorHotels
« Conveniently located hotel »

I found the reception staff very friendly and helpful during the check in process as well as providing directions into town and sights to see. Room was quiet and well equipped.

Anonymous Business - 19/10/2019 Confirmed reviews AccorHotels

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Ilse Business - 14/10/2019 Confirmed reviews AccorHotels
« Excellent for short stay »

I have stayed multiple times in this hotel. Friendly staff at the reception, at breakfast. Good quality matrass and pillows. I suggest the privilege rooms as they are well equiped and offer a free minibar with soft drinks. WIFI is fast and easy to connect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ilse T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

G. Couples - 06/10/2019 Confirmed reviews AccorHotels
« Confortable »

Agreable

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer,Monsieur, nos salutations distinguées. Christophe Foretti Directeur

James Couples - 03/10/2019 Confirmed reviews AccorHotels
« A good central hotel for a visit to Grenoble »

We had a nice stay, nice room. Easy to access the town. Restaurant service a bit vague but food good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Stephen Business - 13/09/2019 Confirmed reviews AccorHotels
« Average »

Was OK - not bad but not good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

Anonymous Families - 05/09/2019 Confirmed reviews AccorHotels

Our stay was very good, indeed. However, the air conditioning did not cool the room very well. I realize that French and American people have different ideas about conditioning and the temperature that it should be, but it was warm even by French standards!

Fabio M. Business - 11/08/2019 Confirmed reviews AccorHotels
« Grenoble »

Buona

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are glad to confirm that 2000 points (40 euros) have been put on your loyality acount. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

L. Business - 22/07/2019 Confirmed reviews AccorHotels
« Manager in internal Company »

efficient Service with already proven quality

Antonio Business - 22/07/2019 Confirmed reviews AccorHotels
« Great service. Fantastic staff!!! »

Stayed 4 nigths. Reception helped me with parking and finding supermarket in the area (thanks a lot, unusual kindness and supportive). Dinners in the restaurant: fantastic food and service. Breakfast staff was very helpful and accommodating. Room cleaning very professional and effective.

Lula K. Business - 20/07/2019 Confirmed reviews AccorHotels
« Not bad »

I liked the hotel. The room was tiny, but I understand that this is a norm in most of Europe. The breakfast was good but way too expensive. The dinner we had in the hotel restaurant was not bad, but the steak was hard as a sole of my shoes. I have read a similar complaint on Tripadvisor from somebody else, too. Either fire your chef, or remove steak from the menu.

Anonymous Business - 15/07/2019 Confirmed reviews AccorHotels
« Needs a gym »

The staff is excellent . The rooms are well kept the Aircondioning when it is too hot is limited. The hotel at this price and catagory needs a gym

Anonymous Business - 10/07/2019 Confirmed reviews AccorHotels
« Nice comfortable stay ! »

Overall good and comfortable stay. Good staff !

Ian Couples - 06/07/2019 Confirmed reviews AccorHotels
« Great experience »

We stayed four nights at the hotel and were made very welcome by Pascal. Our Privilege room at the back of the hotel was comfortable, quiet and quite roomy. The tram stop (Chavant) is about 250m from the hotel, but you can easily walk into the old town if you want. Breakfasts were good with plenty of choice.

Edwards Business - 10/06/2019 Confirmed reviews AccorHotels
« another stay..... »

good team good service good people pleasant stay overall

Peter J. Couples - 10/06/2019 Confirmed reviews AccorHotels
« Enjoyable stopover in Grenoble »

Friendly, welcoming receptionist, efficient check in. Good secure car parking Comfortable bed in a clean, well appointed room. Bathroom adequate and my wife delighted to have bath option

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