Hotel - Mercure São Paulo Alamedas Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Alamedas Hotel

4.0/5 1,337 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Reduced mobility rooms
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOUR
    • Opening hours : Week-end 24 HOUR

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ANGLO AMERICAN0.6 km / 0.37 mi DANONE0.6 km / 0.37 mi MITSUI0.4 km / 0.25 mi
CONJUNTO NACIONAL0.2 km / 0.12 mi LIVRARIA CULTURA0.3 km / 0.19 mi UNIMED DO BRASIL0.3 km / 0.19 mi

Exhibition and convention centre

CENTRO DE CONV FREI CANECA1 km / 0.62 mi CENTRO DE CONV REBOUCAS1 km / 0.62 mi CENTRO DE CONV SAO LUIS1 km / 0.62 mi

Your meetings and events

Mercure São Paulo Alamedas Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BERNACHE 56 m2 2 m 50 20 0 20 0
    • Flipchart
    • Auditorium
    • Indoor and Outdoor facilities
    • Meeting room
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Guests can choose from three room categories: Standard, Superior and the exclusive Privilege Room, in addition to a wide range of services offered to ensure your stay is as comfortable as possible.

  • 88 rooms
  • 2 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Minibar
    • Suite TV
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 6,106 reviews

Our guest reviews for
Mercure São Paulo Alamedas Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,337 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 10/09/2019 AccorHotels review
« Excellent »

Great location - very nice hotel, excellent rooms. Arthur and the rest of the staff were very helpful - thank you very much!

Family - 05/09/2019 TripAdvisor review
« Fantastic. »

Fantastic hotel located in a good area, near Avenida paulista - SP. The hotel is very comfortable and the staffs are ready to help you and friendly to give you walking tips about the city as well. It is a safe place to go out for a walk. Tks

Marguerite H. Solo - 25/08/2019 AccorHotels review
« Reliable good quality »

Very good service, location and accommodations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marguerite H., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Candido Front Desk Manager Mercure SP Alamedas

Elker Business - 23/08/2019 AccorHotels review
« Great accomodations, but the internet connection is terrible »

The hotel facilities are great, very comfy and clean. But you realy have to improve the wifi. It´s horrible to use, I tried to work at hotel but it was impossible, I had to gave up because the connection was too slow, it didn't work at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. The Internet service has been upgraded a couple of months ago. It is being monitored to see if further investment will be required. We hope to see you soon. Sincerely, Thiago Oliveira Mercure Quality

Hr Business - 07/08/2019 AccorHotels review
« Very good »

Very good hotel, clean room, personal nice and friendly, excellent location. Safe.

Our hotel has responded to the review
Our hotel has responded to the review

Agradecemos por avaliar sua hospedagem no Mercure São Paulo Alamedas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Atenciosamente, Thiago Oliveira Qualidade Mercure

Gil Couples - 05/08/2019 AccorHotels review
« Just OK »

Although understandable that our requests when checking-in online should be fulfilled solely according to availability, the hotel chain could make a greater effort in securing more benefits for Le Club Platinum members.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gil De O., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago O. Qualidade Mercure Mercure São Paulo Alamedas

Dis Business - 30/07/2019 AccorHotels review
« Nice hotel ... BUT .... »

I enjoyed my stay. I think that I could have been and perhaps should have been given a nicer room, on a higher floor, with a view of Sao Paulo, given that I stayed for 9 consecutive nights. I certainly felt that guests who were in for a weekend were treated to such nicer rooms. The breakfast was included in my rate which was perfect and the breakfast selection was good. The location of the hotel is very good but be careful of a significant DANGEROUS pavement issue a few meters from the Hotel where there is a two foot drop, "step" between one portion of the pavement and the next, as you walk towards the hotel down the hill. Given its proximity to the Hotel and given that if a guest stumbled and fell at this point, at this "step" in the pavement, they would absolutely break their arm, wrist, leg, or injure themselves more significantly!!!, it is a shame that the Hotel Management is not more proactive in repairing this pavement and plugging the drop with a concrete ramp which would limit the danger to all including its guests. It would be an act for the greater good of the community, and it would remove a very DANGEROUS aspect of the street close to the Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iandr S., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive feedback from our clients. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and management as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Oliveira Qualidade Mercure

No Friends - 25/07/2019 AccorHotels review
« Good »

I liked it. But I find the keys to the rooms as annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Apreciamos imensamente seus comentários sobre sua hospedagem no Mercure São Paulo Alamedas. É sempre um prazer receber feedbacks de nossos clientes. Seus comentários serão compartilhados com nossas equipes. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Atenciosamente, Thiago Oliveira Qualidade Mercure Mercure São Paulo Alamedas

Katherine G. Families - 24/07/2019 AccorHotels review

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katherine G., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Alvisi General Manager

Anonymous Friends - 21/07/2019 AccorHotels review
« Well satisfied »

Good service, staff at the front desk spoke good English. BUT the key did not perform to our expectations in the elevators.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arild B., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Livia Alvisi General Manager

Anonymous Solo - 06/07/2019 AccorHotels review
« Great stay! »

Arthur, the staff at the reception counter was most helpful! Many thanks also for the great tips around the city! Room is nice, location is perfect, I had a great stay and would definitely recommend to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Silvia B., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and Arthur. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Alvisi General Manager

Valdir C. Families - 13/06/2019 AccorHotels review
« Great hotel on a business area »

Great hotel for families, where the amenities and staff are really nice. Location is great if you are doing business around Paulista Avenue, but if you are on vacations you will be stuck on traffic jams daily. Overall a great option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valdir C. Junior, We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Alvisi General Manager

ValdirCampanini Family - 12/06/2019 TripAdvisor review
« Good hotel and an ok location »

Me and my family (wife and daughter) spent a week here and had a great stay. The staff is very helpful and the amenities are really good. The location for business is nice, but for a vacation is not so good considering that you will get the traffic jam from Paulista Avenue and surrounding on daily basis. In the overall it was a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valdir Campanini, Thank you for the great review of our staff and amenities. From this location you can walk to museums, theaters, shopping malls, parks, bookstores, restaurants and bars. There is also the subway station walking distance, so you can avoid traffic jam. The hotel offers a good swimming pool for those who are on vacation or who have time available to enjoy it. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely. Livia A. General Manager

Luiz V. Families - 29/05/2019 AccorHotels review
« Very good »

As usual, staying at an Accor Hotel was very good. However, this time there was some misunderstanding regarding fees for extra bed. As I checked in, I paid what was agreed and what was asked. When I checked out, I was informed that I had to pay more. After some conversation, the hotel admitted it was wrong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz V., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and we hope to better serve you in the near future. Sincerely. Livia Alvisi General Manager

Hans Business - 26/05/2019 AccorHotels review
« Satisfeito »

Atendeu as expectativas.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Hans Guerrieri Schleier F., Agradecemos por avaliar sua hospedagem no Mercure São Paulo Alamedas. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a variedade do café da manhã. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Atenciosamente, Livia Alvisi Gerente Geral Mercure São Paulo Alamedas

Anonymous Business - 21/05/2019 AccorHotels review
« Comfort, Excellence and Warmth »

After a busy week it was exactly what I need. Fast check in, but a very caring and patience front desk. A quick and delicious room service at almost 1 in the morning. A smile and a great variety for breakfast. A quick and delicious lunch. And most of all a perfect stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatiana Q., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Alvisi General Manager

Sven Business - 15/05/2019 AccorHotels review
« To be improved »

Some services were simply coming up short, especially versus other Mercure hotels. The Wi-Fi is nowadays an absolute necessity for any guest to have in order and fast: it was very poor. The setup with the restaurant was weird too: you can not redeem the voucher there, but only at reception and in billing it was disconnected. Breakfast ok, but can be much better. A few examples: selection was the same every day, the suco de laranja was terrible and some coffee was out of supplies. Advise: benchmark at Mercure Jardins almost next door. Finally, the room didnt really have closable windows and also the balcony cannot be closed. Almost daily it was open. The sink didnt wash through properly and the room was a little outdated. The staff, however did really well: compliments to them!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sven Van Der P., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence (wifi, breakfast and room maintenence). We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Livia Alvisi General Manager

Ssoftheworld Friends - 15/05/2019 AccorHotels review
« Great location, very dated hotel, servicesless. »

The only thing going for this hotel is the location, the rest can be improved with good management and attention to detail. The hotel needs remodeling, the Jr suite can have awfully kitchen instead of just a cheappy microwave. Probably my last stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samir S., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please let us know which equipment or utensils you need in the kitchen and we will try to provide you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Livia Alvisi General Manager

Solo travel - 15/05/2019 TripAdvisor review
« Very good but could be excellent »

Everything about this hotel was just great, nice location, very good front desk staff, clean nice room and very responsive housekeeping. But it could have been excellent if, if they could have provided a wine or beer bottle opener in the room along with the other things provided in the hotel. Each time I needed to open a wine bottle or beer bottle one of the staff bring one up to my room waits until I used it as they had only one opener for the hotel. This happed 3 times in my 4 day stay. Those openers cost less than $5 and not sure why this big deal. Hope this hotel will take care of this minor issue and gain an Excellent rating from customers like me! That said, kudos to the front desk staff, always very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kris, We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The bottle opener should have been left in your room during your hole stay. Employees will be instructed in this matter. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Livia A. General Manager

Business - 15/05/2019 TripAdvisor review
« Ok, but improvement needed »

WiFi speed was far below what was needed, the room was a little outdated and lacked good isolation plus some small inconveniences. Breakfast was ok, but can be improved. The staff is really helpful and deserve a compliment!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sven, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The rooms were all refurbished and are available in 3 categories: Privilege, Suite and Standard. We appreciate your sharing your concerns, and we hope to better serve you in the near future. Sincerely. Livia A. General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates