Hotel - Mercure Joinville Prinz Hotel
Mercure Hotel Mercure Hotel

Mercure Joinville Prinz Hotel

4.0/5 539 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Beauty salon

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00am - 11:00pm
    • Opening hours : Week-end 07:00am - 11:00pm

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

MEINSTER2 km / 1.24 mi
WETZEL2 km / 1.24 mi

Congress centre

CENTRO EVENTOS CAO HANSEN5 km / 3.11 mi EXPOVILLE4 km / 2.49 mi

Exhibition centre

EXPOVILLE4 km / 2.49 mi

Your meetings and events

Mercure Joinville Prinz Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
RESEDÁ 35 m2 2 m 0 10 1210 0 0
HORTENSIA 62 m2 2 m 50 24 0 27 20
ORQUIDEA 67 m2 2 m 60 24 0 30 30
AZALEIA 143 m2 2 m 100 33 0 51 72
AZALÉIA + ORQUÍDEA 210 m2 2 m 200 57 2 90 120
AZALÉIA + ORQUÍDEA + HORTÊNSIA 272 m2 2 m 300 75 3 135 200
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 102 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 4,651 reviews

Our guest reviews for
Mercure Joinville Prinz Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 539 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Esteban Business - 09/06/2019 AccorHotels certified review
« “Ok” stay »

A little below expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esteban Mario A., Thank you for taking the time to tell us about your experience at the Mercure Joinville Prinz Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Quezia C. Business - 09/06/2019 AccorHotels certified review
« Over my expectations »

Good and large room - clean and well maintained. Good location of the hotel and staff very helpful. Breakfast nice served with good variety of items except for the quality of the coffee that was weak and overheated to keep warm.

Gilles L. Couples - 22/05/2019 AccorHotels certified review
« disappointing »

hotel poorly renovated mixing new stuff with pieces of origin. Hotel staff not friendly Bed as comfortable as a rock

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour monsieur L., Merci pour votre participation et vos commentaires. Nous sommes désolés de ne pas avoir répondu à vos attentes pendant votre séjour avec nous. Nous menons un projet de rénovation des appartements et espérons pouvoir vous accueillir à nouveau. Votre commentaire sur notre personnel est troublant et sera traité immédiatement. Cordialement Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Anonymous Business - 27/04/2019 AccorHotels certified review
« Pesimo internet »

Pesimo internet

Our hotel has responded to the review
Our hotel has responded to the review

Hola, señora Diana, Agradecemos su participación y comentarios. Sentimos mucho por no haber atendido sus expectativas en relación a internet. Estamos trabajando para mejorar este servicio. Esperamos poder recibirla de nuevo en otra oportunidad. Atentamente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Mercure A. 2. M. Business - 26/04/2019 AccorHotels certified review
« Mercure Joinville Pernz Hotel Trip April 2019 »

The Mercure Joinville staff was outstanding from Check in to check out. Very professional and friendly. I appreciate the wonderful experience in this great location and city.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. K., Thanks for your participation and comments! We are delighted that you enjoyed your experience at Mercure Joinville Prinz. We hope to see you again soon. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Daniel Couples - 23/04/2019 AccorHotels certified review
« Everything was great! »

Loved the hotel and the staff was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sr. Daniel, Agradecemos sua participação e comentários. Suas palavras são muito importantes para continuar estimulando nossa equipe! Esperamos poder recebê-lo novamente em breve. Cordialmente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Anonymous Business - 17/04/2019 AccorHotels certified review
« pleasant as usual »

I love the breakfast

Andreas Business - 05/04/2019 AccorHotels certified review
« Convenient and practical »

I stayed at the Mercure for three nights during a business trip; accommodation was company arranged. The hotel is located in / near the city centre with lots of nice dining options around it and in a safe neighbourhood to roam around by foot if the weather permits. The room I was given was very spacious and came with a small kitchenette; the bathroom on the other hand is tiny. and with this I mean my knees basically touched the door of the shower sitting on the wc. Also, there's almost no space next to the sink to place anything. Breakfast was solid, lots of fruits. Taking the price into consideration, it's not a bad deal; yet I just don't like it when reality and pictures on the internet don't really match.

Anonymous Business - 04/04/2019 AccorHotels certified review
« Good »

Good experience, expensive restaurante

Prof. H. A. A. Solo - 29/03/2019 AccorHotels certified review
« Excelente »

sempre lindo

André L. F. Business - 28/03/2019 AccorHotels certified review
« cozy »

I liked be in the Mercury hotel.

Jason Business - 22/03/2019 AccorHotels certified review
« V Nice hotel with good staff »

arrived fairly late and had a warm welcome, very professional check in. came down to the bar and staff were friendly. went to eat at a local restaurant and found that hotel is very well located stayed only for 2 nights.

Family - 21/03/2019 TripAdvisor review
« reasonable hotel with no respect »

I have been in the hotel for two nights with my wife and daughter. The check in was ok. But the room was old and the air conditioning device was terrible, badly located above and directed to the bodies on the bed. But the worse reason is the lack of reliability. At the check out I asked to the recepcionist guy to check the room's bar to make sure what I had consumed. My family and I wait for minutes and we paid for all and each item that we took. However, I had bought some drinks and let at the room's bar fridge. And I forgot 'em inside the minibar. As I live far away from the city, I just remembered the drinks when I was too far away to come back. But, I trust that the honesty and profissionalism should be observed by the hotel employes. They checked the room consume, I waited for it, and they did not warned me about the drinks that I've forgotten in there. This action in a hotel makes the experience very unconfortable, cause it's hard to trust people that take guests' stuff for them. I hope I never need to stay in this hotel anymore.

Ricardo C. G. A. P. Friends - 06/03/2019 AccorHotels certified review

Excelente hotel recomendo

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sr. Ricardo, Agradecemos sua participação e comentários. Esperamos poder recebê-lo novamente em breve. Cordialmente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Eustaquio B. Business - 21/02/2019 AccorHotels certified review
« Could be better »

I was slightly disappointed because the stay didn't match what I was expecting from a Mercure Hotel.

Rafael Business - 20/02/2019 AccorHotels certified review
« Very good stay »

Good location and friendly staff

Murilo A. Business - 29/01/2019 AccorHotels certified review
« Nice experience: feedback from good to great »

1. Great room, with large space and stuff - could have a better bed! 2. Really nice gym! 3. Good breakfast

Anonymous Business - 24/11/2018 AccorHotels certified review
« bad, old, not nice room for me and also for me 2 colleagues on the same reservation »

during the check-in we have been told we receive an upgrade and our room is on the 1st floor... very disappointing room... I have stayed in this hotel before and the standard room is better... this was definitely a DOWNGRADE... the room was big, but very, very old, dirty sofa, dirty carpet,... this should be verified, this is by far not state of the art

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian B., Thank you for taking the time to tell us about your experience at the Mercure Joinville Prinz Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Vinicius F. Business - 22/11/2018 AccorHotels certified review
« Nothing special »

There was nothing special. I couldn´t join the breakfast because I was leaving the hotel around 6:00 and the breakfast starts at 6:30 and nobody offered me an alternative. The parking price is too much expensive! During the 2 days I was in the hotel, there was a light in the bathroom that didn´t work. Nobody is checking this kind of thing? But the location is good.

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sr. Vinicius, Agradecemos sua participação e comentários. Sentimos muito por não ter atendido suas expectativas durante a estada conosco. Vamos verificar o ocorrido em relação ao café da manhã, pois nosso horario regular é realmente as 6:30, porém é frequente termos hóspedes, assim como o senhor, que precisam sair mais cedo, e nossa recepção deveria ter instruido a equipe do restaurante a atendê-lo. Infelizmente, falhamos neste caso, assim como no caso da lâmpada queimada.. Em relação ao estacionamento, o valor cobrado esta dentro do aplicado por outros estabelecimentos, que assim como nós precisam locar espaço para acomodação dos carros, já que a garagem do predio não atende a necessidade. Esperamos ter a oportunidade de recebê-lo novamente em breve, e na ocasião desfazer essa má impressão causada. Cordialmente, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

Mathias Business - 21/11/2018 AccorHotels certified review
« saved the day »

We started our stay in another Hotel in Joinville. The Quality was poor. We decided to go to the Mercure instead and were very satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Mathias, Thank you for your participation and feedback. We're glad you enjoyed your stay! Your observation about the AC will be verified. We look forward to welcoming you again soon. Sincerely, Manoel Duprat GERENTE GERAL - GENERAL MANAGER

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