Hotel - Novotel Lisboa
Novotel Hotel Novotel Hotel

Novotel Lisboa Hotel

4.0/5 3,350 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • EUR 29 per night will be charged for pets
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Closed from October 1, 2017, to May 3, 2018
  • Fitness centre
  • Outdoor playground for children
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Other sports activities  (Nearby)
    • Darts (Nearby)
    • Karting facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ANACOM0.1 km / 0.06 mi BANCO MILLENIUM BCP0.4 km / 0.25 mi BANCO SANTANDER0.2 km / 0.12 mi REPSOL0.1 km / 0.06 mi
BANCO BANIF0.3 km / 0.19 mi BANCO POPULAR0.2 km / 0.12 mi EDP0.4 km / 0.25 mi

Congress centre

CENTRO CONGRESSOS DE LISBOA8 km / 4.97 mi

Exhibition and convention centre

C. CONGRESSOS LISBOA4 km / 2.49 mi FIL-F. INTER. LISBOA10 km / 6.21 mi

Exhibition centre

Feira Internacional de Lisboa9 km / 5.59 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Lisboa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MADRAGOA 36 m2 2 m 30 12 14 16 0
MOURARIA 45 m2 2 m 40 16 22 24 0
ROSSIO 55 m2 2 m 48 16 26 20 40
ALFAMA 72 m2 2 m 72 30 30 40 0
BELEM 74 m2 2 m 70 24 32 36 50
CAMPOLIDE 74 m2 2 m 70 24 32 36 50
CHIADO 74 m2 2 m 70 24 32 36 50
SETE-RIOS 230 m2 2 m 0 0 0 0 0
BAIRRO ALTO 276 m2 2 m 280 84 92 150 200
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 249 rooms
  • 249 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 47 family rooms
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Automatic temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 8,574 reviews

Our guest reviews for
Novotel Lisboa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,350 reviews
Joaquim B. Families - 15/08/2019 AccorHotels review
« Family friendly stay »

Novotel is always my first choice especially whenever we go on family vacation..The reception staff are very courteous and always willing to assist..Easy to reach to any destination or downtown from here..

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOAQUIM, Thanks for your amazing score. Our team would be really glad if you would be able to give us a review on google.com http://bit.ly/2NcrsuD Best regards Henrique and the Team.

Ramón C. Families - 13/08/2019 AccorHotels review
« Very good!! »

Everything excellent, very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAMON C. SANTANA, We very much appreciate your comments regarding your stay at the Novotel Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gomes Guest Relation Manager www.accorhotels.com - www.novotel.com - www.mercure.com

Anonymous Families - 10/08/2019 AccorHotels review

Very nice breakfast. Room needs refurbishment Parking was an issue. It was full and had to make other arrangements until space was found later in the day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cláudia Gomes Guest Relation Manager www.accorhotels.com - www.novotel.com - www.mercure.com

Jojo G. Friends - 08/08/2019 AccorHotels review
« It Is Very Good »

The stay was good and comfortable. The check-in was fast.

Ceri H. Families - 08/08/2019 AccorHotels review
« Understaffed and overrated »

Our check in was slow and room was small and dark. I wanted to take a bottle of wine from the bar to my room and the staff were quite frankly rude. I have done this in several hotels around the world. It is not an unusual request. Service at the pool bar was very disjointed and slow. Not the staffs fault but the system they are subjected to. Poorly run by management is my thought as the staff were pleasant and just doing as they are told.

Daniel Couples - 06/08/2019 AccorHotels review
« Recommended »

Friendly atmosfere. Good for families. Central. Good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL C., We very much appreciate your comments regarding your stay at the Novotel Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gomes Guest Relation Manager www.accorhotels.com - www.novotel.com - www.mercure.com

Sofia A. Families - 06/08/2019 AccorHotels review
« Fantastic hotel with friendly helpful staff. »

We spent 4 days in lisbon and stayed in a family room. The room was very clean and everything we asked for was granted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOFIA A.-FIELD, We very much appreciate your comments regarding your stay at the Novotel Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gomes Guest Relation Manager www.accorhotels.com - www.novotel.com - www.mercure.com

K. K. Y. Friends - 02/08/2019 AccorHotels review
« Not decent »

- I found hair in the bathing towel, bed sheet and even tiles in the bathroom which I found very disgusting and should not be happening in hospitality and I think it is a golden rule to compete in the hotel industry. - I don’t know what laundry powder do they use but the bathing towel just smell stink and acidic which I have used my own bathing towel instead of the hotel ones - reception staff is sort of friendly, but the room card didn’t work well at all, I have to approach the reception desk three or four time a day becoz of the room card has been demagnetised.

Nguyen S. Families - 25/07/2019 AccorHotels review
« Good hotel »

Perfect for family vacation.

Evelyn S. Families - 21/07/2019 AccorHotels review
« Terrible rooms »

We stayed at 2 rooms at novotel. Room 822 And 523. Room 822 had an old carpet, dirty windows,lumpy mattress, springs poking through the sofa cum bed Room 523 hole in the bathroom ceiling, springs poking through sofa fun bed

Banaz D. Families - 21/07/2019 AccorHotels review

The staff were very kond, and the breakfast was very good. It was the value for money.

Family - 21/07/2019 TripAdvisor review
« On the flight path »

Judging by the number of people at breakfast, this is a popular hotel and the breakfasts were great. It is about 7 minutes to the nearest metro station, and from there, only a few stops and about 15 minutes to the main attractions in Lisbon. Reception staff varied between those that were warm, helpful and welcoming and those that were less so. The most disappointing thing was that this hotel is on the flight path to the airport - with flights directly over the swimming pool. On the same holiday we also stayed at the Novotel in Schipol airport in Amsterdam which was amazing by comparison and the flight path was much further away.

Neal Families - 18/07/2019 AccorHotels review
« Nice hotel and ok location »

Hotel was fine. Family room was very small though. Great breakfast and pool was nice

Anonymous Families - 18/07/2019 AccorHotels review
« I stay at Novotels a lot so everything as expected. »

Very polite and helpful staff. Food in the Bicycletta bar good standard and value, excellent wines. Service in here a bit haphazard! Hotel in good location for travel to the city; lovely pool and area to relax in the sun - you get used to planes flying overhead (very low!) A bit noisy main road but otherwise fine.

Benjamin W. Couples - 16/07/2019 AccorHotels review
« Pre check in a waste of time »

I enjoyed staying with my wife as we visited for 2 nights from UK to go to NOS alive festival in Lisbon. We had pre checked in, given info online and sent an email saying all done and only need to collect room card at desk. This wasnt the case - We had to re check in, have original payment refunded and re pay and give information again on all our address. A waste of time. Staff said they dont honour pre check in. I have now paid for the hotel twice and await refund from my original payment. Not satisfactory.

Albert Families - 15/07/2019 AccorHotels review
« Brilliant Stay »

Friendly Service. Perfect Breakfast.

Anonymous Couples - 15/07/2019 AccorHotels review

Breakfast, size of the bedroom, recepcionista we’re all great except the carpet in the bedroom that didn’t look like so good or clean. Maybe the carpet is a bit old.

Akumar2305 Family - 15/07/2019 TripAdvisor review
« 1st trip to Lisbon »

Arrived late and the pillows were really smelly. Had to get rid of them. Rooms need looked dull and need some do up urgently. While the yellow bus stop is just outside the hotel, not a lot of eating places around. That said a 25 min stroll will take you downtown.

Anonymous Families - 14/07/2019 AccorHotels review
« Excelente estancia »

Excelente estancia

Family - 13/07/2019 TripAdvisor review
« Good Hotel, Good location, Good staff, but need some refurbishing »

The Hotel is good, with good staff and excellent location. But need some refurbishing to do, like closet doors, bathroom doors. Housekkeping and reception were great, the bar was full, but some of the waiters were new, because they were waiting to telling them what to do. But a good weekend

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