Hotel - Mercure Airport Hotel Berlin Tegel
Mercure Hotel Mercure Hotel

Mercure Airport Hotel Berlin Tegel

3.5/5 1,081 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 20  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • BERLIN TEGEL
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 05:30-24:00
    • Opening hours : Week-end 05:30-24:00

Business services

  • 12 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

FAIR BERLIN6 km / 3.73 mi ICC6 km / 3.73 mi ICC INTERNATIONAL CONGRESSCENTER6 km / 3.73 mi

Your meetings and events

An attractive location at the airport and excellent, certified technology: the Mercure Airport Hotel Berlin Tegel is a certified conference hotel offering the latest facilities and professional service for your meetings, conferences and seminars.For events there are 12 air-conditioned conference rooms available featuring free WIFI and with a capacity for up to 250 people. Plenty of natural light lends the rooms a pleasant atmosphere.Please let our qualified staff know your requirements and they will provide their professional support and assistance with planning, organizing and staging your event at all times.

Mercure Airport Hotel Berlin Tegel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BÖLKOW 22 m2 3 m 12 0 8 0 0
FOKKER 22 m2 3 m 12 0 8 0 0
MESSERSCHMIDT 22 m2 3 m 12 0 8 0 0
BOEING 44 m2 3 m 30 14 16 20 0
DA VINCI 44 m2 3 m 30 14 16 20 0
IKARUS 44 m2 3 m 30 14 16 20 0
DORNIER 55 m2 3 m 50 20 24 30 24
LINBERGH 55 m2 3 m 50 20 20 30 24
MONTGOLFIER 55 m2 3 m 50 20 20 30 24
WRIGHT 55 m2 3 m 50 20 20 30 24
BOMBARDIER 110 m2 3 m 90 34 40 60 40
BOMBARDIER-DORNIER 330 m2 3 m 300 60 100 180 160
    • Screen
    • Flipchart
    • Video camera
    • Meeting room
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Accommodation
    • Conference hotel
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 186 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,080 reviews

Our guest reviews for
Mercure Airport Hotel Berlin Tegel

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,081 reviews
Jen Business - 07/07/2019 AccorHotels certified review
« Comfortable stay, tiny comforter »

Why was the comforter on the bed so small??? It was so weird to see a twin size comforter in a full size bed. Other than that, the stay was comfortable. The front desk service was friendly, the restaurant seemed overpriced, and the airport shuttle was convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Florian Behling Rooms Division Manager

Tino R. Couples - 05/07/2019 AccorHotels certified review
« Good »

Hotel and front desk excellent. The pickup driver unpolite, that dropped my score from 10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tino R., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mesut Kesici Direktor/Hotel Manager

Family - 05/07/2019 TripAdvisor review
« convenient for Tegel Airport »

Good hotel and very convenient for Tegel airport with free shuttle service. I only stayed one night and did not use and facilities. Aircon a god-send at 38 C heat. Reception staff helpful and efficient. Shuttle service fastand convenient

Boston T. Friends - 30/06/2019 AccorHotels certified review
« Perfect airport hotel »

Service was consistently friendly and efficient. I appreciated the reception staff printing my boarding passes. The food in the restaurant was surprisingly good. The shuttle to the airport is very convenient, though it is difficult for international travelers to call from the airport for a pick-up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judith C., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Behling Rooms Division Manager

Couples - 25/06/2019 TripAdvisor review
« one night stay »

Stayed for good location. Close proximity to airport with free shuttle service available for pick up and drop off. Staff was not particularly helpful nor friendly. Room was not ready until 3 pm unless I wanted to pay $40 Euro extra. Then it would miraculously be available when we arrived at 1. Advised us that breakfast would be served and the time but not that it would cost $48 euro for the two of us. Beds not very comfortable.

Michael J. G. Business - 21/06/2019 AccorHotels certified review
« President Rulmeca Corporation »

After coming to this property with great anticipation for 20 years, I was disappointed to discover that the chef had removed my favorite German meal from the menu. Eisbein is no longer available. I was very disappointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael G., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mesut Kesici Direktor/Hotel Manager

Bob S. Solo - 30/05/2019 AccorHotels certified review
« Very comfortable and relaxing. »

I was pleased with the professional, friendly staff and the relaxing comfort of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert S., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F.Behling Rooms Division Manager & Team

Frank S. Business - 26/05/2019 AccorHotels certified review
« It was ok. »

Desk staff was curt and inconsistent in providing information. My colleague received different information than I did. Neither explained the tidiculaous parking fees. exhorbitant and poorly implemented.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank S., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mesut Kesici Direktor/Hotel Manager

Couples - 26/05/2019 TripAdvisor review
« Perfect Location »

This hotel, as you might suspect from the name, is very conveniently located next to Berlin Tegel AP. They offer very convenient shuttle service to and from the airport on about 10-15 minutes notice. The rooms are comfortable and the staff was extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wotanhl, thank you for your stay at our hotel and for the amazing 5 from 5 points feedback from your side. We would be happy to welcome you again in the near future. Best regards, F.Behling Rooms Division Manager & Team

Business - 24/05/2019 TripAdvisor review
« Only if you need to be beside the airport »

Very slow check in, rooms only average considering price charged. Restaurant staff uninterested, service very slow and charging top prices for average food. Did not have breakfast as at €24 I feel it is not expensive. The only positive is the free transfer to and from the airport . The hotel is similar to the airport - disorganised mess.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, F.Behling Rooms Division Manager & Team

Molly K. Families - 13/05/2019 AccorHotels certified review
« Great location »

The services were great. Great loction The parking fee and breakfast fee are very very expressive. I suggest that will be telephone point (free) that we will be able to order shuttle. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Molly k., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mesut Kesici Direktor/Hotel Manager

Henrik Business - 11/05/2019 AccorHotels certified review
« Good hotel »

The hotel is good, with good service staff and excellent location. The fitness room could be upgraded with at least some weights and a pull-up bar, and be open 24h. The breakfast is nice, but as only a small portion is served at a time it is common to have to wait for some dishes which is frustrating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, F.Behling Rooms Division Manager & Team

Noname Business - 09/05/2019 AccorHotels certified review
« Dissapointed »

This time everything was dissapointing. Taxi booking didn't work. We didn't get any reaervation number and I guess some bum took ours. Restaurant service was poor. One girl was working hard without any contact to customers and two hair boys were playing with computer. In the morning we asked shuttle bus, but we needed to wait for it's driver. Once he came there were no seat in the shuttle. So this time it was just noisy room with high price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timo L., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mesut Kesici Direktor/Hotel Manager

Loraine K. Couples - 04/05/2019 AccorHotels certified review
« Restful stay before flight home »

We chose the hotel for its proximity to Berlin Tegel Airport and were pleasantly surprised by the green space that surrounded it. The hotel staff was never less than friendly and helpful, and our arriving a bit early was no problem. We were so appreciative of the hotel shuttle, and the croissants available for folks like us up very early for flights home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loraine K., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F.Behling Rooms Division Manager & Team

John B Business - 01/05/2019 TripAdvisor review
« Efficient hotel »

Good location, clean, staff was friendly and efficient and the shuttle to the airport is helpful. The only drawback is that the hotel has nothing within walking distance. It does have a hotel restaurant, but that's about it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John B., thank you very much for your kind words and the fantastic feedback after your stay at our hotel. We would be pleased to welcome you back again at your next stay in Berlin. Best regards, F.Behling Rooms Division Manager & Team

Anonymous Solo - 22/04/2019 AccorHotels certified review

Park sleep and fly

Our hotel has responded to the review
Our hotel has responded to the review

Liebe Frau K., Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüßen, F.Behling Rooms Division Manager & Team

Nicole Friends - 18/04/2019 AccorHotels certified review
« Shuttle Driver Made Me Miss Flight »

I stayed at your hotel from April 7th to 8th in Room 300. On the morning of April 8th, at about 8:10-8:15 while checking out, friends who were also staying at the hotel asked for the shuttle driver to be called. We waited over 20 minutes and three phone calls for the driver to show up, and when he did, it was obvious he'd been sleeping, and his cell phone was left in the shuttle bus. Because it took over 20 minutes to get a 2-minute drive to the airport, I missed my flight's bag check time and was charged to take a later flight. I was charged €216.24 to change my flight. I would like to either be reimbursed for this or refunded for the cost of my stay, which was otherwise quite comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., thank you very much for your comment. We are sorry for the inconvenience on your departure day. Our shuttle service is just available on direct request. There is no regular time schedule or fixed times for the transportation offered or guaranteed. The driving time between the Hotel and the Airport is depending from the traffic situation each day. The Hotel is not liable for any delay to reach the flights right in time. Under consideration of this points we do not agree with a refund. We would be pleased to welcome you again to prove you our hospitality. with best regards, B. Albrecht Direktionsassistent / Assistant Hotel Manager

Anonymous Business - 18/04/2019 AccorHotels certified review
« Extremely comfortable »

Bedroom was very comfortable. Evening meal in restaurant was very good. The breakfast the following morning offered a very good choice & again the food was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.P., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, F.Behling Rooms Division Manager & Team

Katie Business - 17/04/2019 AccorHotels certified review
« Helpful staff! »

Staff was very helpful when my reservation did not go through correctly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F.Behling Rooms Division Manager & Team

Anonymous Business - 17/04/2019 AccorHotels certified review
« Hungary »

Stayed 1 night only due to business trip from Hungary to Poland. Very good restaurant, clean room, nice employees.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards from Berlin, F.Behling Rooms Division Manager & Team

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