Hotel - Mercure Hotel Munich Neuperlach South
Mercure Hotel Mercure Hotel

Mercure Hotel Munich Neuperlach South

3.5/5 1,058 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 07:00-22:30

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AOK1 km / 0.62 mi Cap Gemini0.5 km / 0.31 mi Essex Pharma1 km / 0.63 mi KPMG0.5 km / 0.31 mi SIEMENS AG0.2 km / 0.12 mi
BSH BOSCH SIEMENS0.3 km / 0.19 mi D.A.S.1.5 km / 0.93 mi INFINEON0.5 km / 0.31 mi Motorola1.93 km / 1.2 mi WACKER CHEMIE GMBH1 km / 0.63 mi

Exhibition centre

ICM Messe München7 km / 4.38 mi

Your meetings and events

The Mercure Hotel München Neuperlach Süd offers the perfect setting for your successful business event or private function. The entire events areais equipped with the latest technology, including WIFI. The 8 meeting rooms can be arranged and combined to suit your needs and offer sufficient space for up to 140 participants. You can rely on our professional supportwhen planning and hosting your event. We are happy to cater for your particular requirements.

Mercure Hotel Munich Neuperlach South Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DORNACH 40 m2 3 m 30 10 16 20 21
SCHWABING 40 m2 3 m 30 12 16 20 21
UNTERHACHING 40 m2 3 m 30 12 12 20 0
KARLSFELD 46 m2 3 m 40 14 18 16 24
NEUBIBERG 80 m2 3 m 70 26 31 40 42
NEUPERLACH 80 m2 3 m 70 26 31 40 42
OTTOBRUNN 80 m2 3 m 70 22 31 32 42
WITH MOST SPACE (5-7) 240 m2 3 m 190 74 96 130 126
    • Screen
    • Flipchart
    • TV with VCR
    • Meeting room
    • Video camera
    • Syndicated room
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Video equipment
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

At Mercure Hotel Munich Neuperlach South, you have a choice between standard rooms with queen-size bed, double bed or twin beds, and privilege rooms with queen-size bed or queen-size bed plus sofa.available for guests with reduced mobility. All 253 rooms have free WIFI access. Two children aged up to 12 may stay in your room free of charge. Your pet is also welcome to stay with us (charge of EUR 10/night).

  • 253 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 115 family rooms
  • 8 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.0/5 AccorHotels Rating 402 reviews

Our guest reviews for
Mercure Hotel Munich Neuperlach South

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,058 reviews
Family - 07/08/2019 TripAdvisor review
« The Doyle's Interrail Global Pass holiday »

This was a good hotel and everyone you would have wished for. We would come again. The staff were helpful, the rooms were good size and comfortable. The location was fantastic for travelling into the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne, thank you very much for this amazing feedback. We are so happy that you´ve enjoyed staying with us and really hope to welcome you back anytime soon. Kind regards, Sina Beste - Guest Relations Manager

Business - 28/07/2019 TripAdvisor review
« Poor room arrangement »

I have booked a privilege room for more comfort. Except the queen bed, there were two other extra bed. There was not enough space in the room for me. Things were not clean at all. Every time whenever I am staying at this hotel, there is something wrong

Our hotel has responded to the review
Our hotel has responded to the review

Dear MohammadA1722, thank you very much for your feedback. I´m very sorry that we didn´t match your expectations. Kind regards, Sina Beste - Guest Relations Manager

Inspire22411653204 Business - 09/06/2019 TripAdvisor review
« Review »

Very friendly staff and breakfast is sufficient and well organised. Parking is perfect only they didn't advise the parking fee of €18 per day....there is no air conditioning in the room and it was too warm inside during my stay. Near the U bahn and easy to go to the Messe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear User Inspire22411653204, thank you very much for your feedback. We hope to welcome you back anytime soon. Kind regards, Sina Beste - Guest Relations Manager

Jm Business - 30/01/2019 AccorHotels review
« Room ok but bathroom facilities were poor. »

Room was ok although I was dissapointed with the shower facilities - Old shower curtain sticking to the bath - I thought I had returned to the 1970`s !

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Neuperlach Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sina Beste - Guest Relations Manager

Business - 16/12/2018 TripAdvisor review
« Really good »

very good comfort. close to public transportation, around 200 meters. large room, good service and fast response. I suggest to include breakfast in your staying as it is fresh and good variety of food, hot and cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear alessandroan2nioli66, We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Neuperlach Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Beste - Guest Relations Manager

Business - 20/08/2018 TripAdvisor review
« 1 night stay (August 16-17) »

Very low rate in this period. Quiet period. Appreciated the room which was clean and spacious, the availability of the staff and the efficiency for both check-in and check-out. Hope to see the same quality level during my next stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosebowl1988, thank you very much for your positive feedback! I will communicate your positive words with our whole team! We are looking forward to see you again very soon! Best regards from Munich, Marion Hoffegger - Front Office

Couples - 07/08/2018 TripAdvisor review
« One night on the road »

The hotel on the outside looks quite ok and modern but the corridors, rooms and primarily bathrooms needs serious renowation. The smell of moisture is overwhelming. The bathrooms are in realy bad conditions- the bathtub was yellow because of it's age. And the towells smelled like cucumber which was quite disgusting. But the bar serves very good beer- I recommend Franziskaner Kellerbier

Our hotel has responded to the review
Our hotel has responded to the review

Dear bartosztom, Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Neuperlach Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marion Hoffegger - Front Office

Kk Business - 23/06/2018 AccorHotels review

It was very hot and no airconin the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katarzyna K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Neuperlach Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sina Beste - Guest Relations Manager

Family - 04/06/2018 TripAdvisor review
« Great Stay at Mercure Hotel Neuperlach South »

Had booked two rooms and the reception were kind enough to give adjacent rooms. Rooms were spacious with all basic facilities and the beds were very comfortable. Location was also very convenient with two nearby S/U Bahn Stations

Our hotel has responded to the review
Our hotel has responded to the review

Dear rajujohn, thank you very much for taking the time to give us a feedback. I´m very happy to read, that you´ve enjoyed your stay in our hotel :) We really hope to welcome you back soon. Sunny greetings from Munich, Sina Beste - Guest Relations Manager

Van D. H. Business - 25/05/2018 AccorHotels review
« irritation wifi that didn't connect »

moderate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sina Beste - Guest Relations Manager

davidbarth2018 Business - 27/04/2018 TripAdvisor review
« Filthy Hotel Room »

The staff was friendly and outgoing, but the room was gross: dried blood on the betting and mould growing in the shower and refriderator. The paint was discolored and chipped and I was afraid to touch the carpet. No way this is a 4 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear davidbarth2018, Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Neuperlach Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We also recieved your photos and showed them to the departments. Be sure that we had several conversations with them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sina Beste - Guest Relations Manager

Basic B. P. S. I. M. Business - 26/02/2018 AccorHotels review
« Basic but clean »

The hotel is reasonably priced but out of the way, the common areas are a bit small for bar, restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sina Beste - Guest Relations Manager

Business - 13/01/2018 TripAdvisor review
« Business Trip »

This hotel was no more than average in quality. It was comfortable enough, but plastic bathrooms, sinks that do not drain properly and waiting staff with an attitude that was not very customer oriented made it somewhere you would stay if you had no other choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear hughw911, thank you very much for taking the time to give us a feedback about your stay. I´m very sorry that you had such a experience with our staff. Please be sure, that I´ll communicate this so we can improve our service there. I really hope we didn´t loose you as a guest! Best regards, Sina Beste

D. G. Business - 05/12/2017 AccorHotels review
« Overall feeling of staying at this hotel is pleasant and warm »

Overall experience is pleasant in terms of check in/out procedure and cleaning service. If supplying minibar can be improved could be better. Sometimes something is missing like water or snacks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Neuperlach Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Beste - Guest Relations Manager

Business - 12/11/2017 TripAdvisor review
« The staff is nice and overall it was everything ok but... »

The hotel needs dramatic improvement/renovation. the price/service ratio is not any longer at Mercure level, instead it looks more like IBIS. The moquette is so 80s and would benefit from a complete cleaning at least. The parking space is offered at reasonable price and the breakfast variety is ok.

Friends getaway - 11/11/2017 TripAdvisor review
« Great stay in this hotel »

This hotel was very quiet , has a good breakfast buffet and very polite and helpful hotel-staff. Check in was easy done online, check out was also fast. Only parking in hotel was quit expensive, but fortunately there were many places to park close to the hotel.

Solo travel - 05/11/2017 TripAdvisor review
« Top »

Whenever I have anything to do in Munich that requires me staying in an hotel,this hotel is always my first choice simply because of the experiences that I have gathered lodging in the hotel over the years. Easy accessibility to the autobahn,metro and bus stations,free parking spaces around the hotel,spacious quiet clean rooms and a friendly competent staffs at the reception are what I always put into consideration before booking a room at this hotel. There is only one aspect of this hotel that needs serious and urgent improvement and that is the situation in the breakfast hall (restaurant). I always find it difficult to find a table at this hotel whenever I go down to have breakfast simply because the space is too small for the large number of guest attending breakfast.If you eventually find a table,you'll then have to queue up for another roughly 5 minutes just to fill a cup of hot chocolate or cappuccino.No guest in my opinion should have to queue up that long in these modern times and in a four star hotel for that matter just to have a cup cappuccino.The hotel should put in place another coffee machine in the breakfast room as it will cut the time that guest need to wait in order to get a drink.

Business - 31/10/2017 TripAdvisor review
« Gold members don't waste time and money here, they have nothing extra for you »

I am a Macedonian Gold Member of LeClub Accorhotels who for the first time met such a vile behavior by a Greek born receptionist who managed to misinform a female colleague and his manager (who was not on-site) when a verbal incident occurred regarding the possibility for early check-in, which in fact was not even so early (1PM). The discussion began with a good afternoon, how are you, continued with the words:...but you know check in is at 15:00, to which I replied:...but not for Gold members. I was expecting to receive a more welcoming answer and acknowledgement of my legitimate request to be able to check-in. It became obvious to me that either the hotel implements a silent policy of not accommodating Gold tier members benefits, or the receptionist himself had a problem with our entry data in the system, indicating Macedonian citizenship. I actually felt it was a combination of both. The argument progressed very rapidly into a higher tone discussion by a guest insisting to know why the room isn't ready when online check-in was made previously and a receptionist who even dared to make judgement about the guest's (me) attitude in front of his wife. I have never experienced such an arrogance by a reception desk staff. To make matters worse, a female colleague who was quickly fed with misinformation by her Greek colleague and only heard my high toned voice which is by nature louder for German standards, threatened she would go to the manager to cancel my reservation. The scandal received epic proportions when the manager (who was not on site) claimed that his staff was insulted by me, but in reality he never invited me and my wife to sit down and ask politely what the problem was. It was clear that he only listens what his staff tells him and has no ear for any legitimate complaints by the guests. The epilogue was: Our reservation got cancelled without any effort to calm down a situation which was initiated and further aggravated by his own staff. Money were refunded as promised (today). However, the bitterness remained, especially because the Mercure and Novotel brands were among the most welcoming to us over the past year with very positive experience as Gold members. This all changed a few days ago. For the first time in my life I felt what is it like to be manipulated, abused, lied to and even hated for no obvious reason. I only asked for a service which the LeClub Accorhotels prides on - Gold member early check in. I was not given, nor welcomed later.

M. Business - 28/10/2017 AccorHotels review
« A little bit disappointed compared to my previous experiences in this hotel »

Easy to book and check out. Very warm welcome. Room was diapointing: carpet not clean, old comforter on the bed, barroom needs to be refreshed big time. The restaurant for breakfast was packed and the choice was more limited than in the past. Free mini bar make sense life easier.

L7258WWjanw Business - 15/10/2017 TripAdvisor review
« Very poor price / performance ratio »

Poor standard for 160,-€. I will try to avoid this hotel in the future. There was a strange smell in the hotel corridors as well as in the room. The bathroom is reminding 80´s, Very limited breakfast menu, over-boiled eggs... 20 minutes long check-in, even I was alone in the front of the desk.

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