Hotel - ibis Duesseldorf Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Duesseldorf Hauptbahnhof Hotel

4.0/5 1,279 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

CCD CONGRESS-CENTER6 km / 3.73 mi

Exhibition centre

MESSE DUESSELDORF8 km / 4.97 mi

Our rooms

Look forward to a great night's sleep in your comfortable Sweet Bed by ibis bed: Almost all of the 166 soundproofed, air-conditioned rooms face the quiet inner courtyard. Room amenities include free WIFI and TV with a wide range of Sky channels.

  • 166 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 3,011 reviews

Our guest reviews for
ibis Duesseldorf Hauptbahnhof

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,279 reviews
Rajiv S. Business - 11/11/2019 Confirmed reviews AccorHotels
« Great hotel with excellent location »

quick check in clean rooms helpful staff quick check out great breakfast

Marko Friends - 11/11/2019 Confirmed reviews AccorHotels
« Pleasant stay »

Excellent location, great staff, very good breakfast => good value for money

Peter D. Families - 11/11/2019 Confirmed reviews AccorHotels
« Just what I wanted »

As the title says

Anonymous Couples - 06/11/2019 Confirmed reviews AccorHotels
« It was very convenient with excellent staff only a little noisy. »

It was very pleasant except for the crying baby that kept us awake the night before our next trip.

K. Friends - 05/11/2019 Confirmed reviews AccorHotels
« Relatively pleasant stay »

Friendly staff, excellent location, cozy room

Des Families - 03/11/2019 Confirmed reviews AccorHotels
« Great welcome good bed, poor breakfast »

Very friendly and efficient welcome. And manager remembered my name and wished me good morning the following day. Would have given it a 9 or 10 for room number only. Score reduced as breakfast was limited.

Family - 01/11/2019 TripAdvisor review
« quality as expected »

this hotel is just what it promises- ibis + main railwaystation, best location, good breakfast, reasonable price, clean rooms . Very pleasant stay after all the traveling. Staff was very helpful to all our questions.

Friends getaway - 31/10/2019 TripAdvisor review
« Good stay »

Location is right at the central station but I could hardly hear any noise at night, which is a big plus. Bed is pretty comfortable, WiFi connection was good, and I appreciate the helpfulness of the staff. There's really no complain, really. Probably the shower/bathroom could do with a bigger space, but it wasn't a big deal. For the price it's a good value.

Anonymous Friends - 24/10/2019 Confirmed reviews AccorHotels
« Hotel was fine but overpriced for the service I received »

No specific problems but the value received for the rate I paid was too little

Rudd L. Business - 22/10/2019 Confirmed reviews AccorHotels
« Nice, clean, friendly, convenient »

It was great to be able to check in early and leave case in room when I went to the Messe. Bad choice a bit boring for food and price high (of course because of the fair) but otherwise clean and comfortable.

Business - 21/10/2019 TripAdvisor review
« Ibis Dusseldorf Central Station »

Excellent location . Easy to reach from airport and to go to Messe . Very nice and helpful at the reception. Excellent breakfast. Room is OK , a bit to hot though. Dispite the station next door the hotel is quiet.

Anonymous Business - 20/10/2019 Confirmed reviews AccorHotels
« booking at Ibis Dusseldorf Hbf while visiting the K'Fair »

another very comfortable 2-night stay at the ibis during Trade Fair week , so convenient from many considerations

Syed A. M. Families - 19/10/2019 Confirmed reviews AccorHotels
« Best choice if you needs to stay over night to catch next day trains »

Location & accessibility of the hotel is great choice for transiting passengers.

Solo travel - 19/10/2019 TripAdvisor review
« Ibis Dusseldorf Hauptbahnhof »

This is located in part of the main station at Dusseldorf-presumably converted from former offices. accessed from the staion square but also from station concourse with security access. Bedroom typically Ibis with basic but clean facilities including large TV and small toilet/showeroom. My room had no view but was quiet. The most obtrusive noise was from suitcases being wheeled on the corridors. Location suited me as was making various day trips by train-may be too busy a location for some. Didnt sample breakfast or bar but reception staff prompt and helpful.

Nsparat Business - 17/10/2019 Confirmed reviews AccorHotels
« No gold member welcome »

No warm welcom for gold member

Our hotel has responded to the review
Our hotel has responded to the review

Dear NAPARAT P., Thank you for taking the time to tell us about your experience at the ibis Duesseldorf Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Hartmann Assistant Manager

Anonymous Business - 16/10/2019 Confirmed reviews AccorHotels

Good stay with a great check in.

Anonymous Friends - 14/10/2019 Confirmed reviews AccorHotels
« Worst »

I would like to complain how rude is your staff is. He is the Duty Manager of the day I check out. During check in I already asked for late check out and the check in staff told me the latest is 2pm. When the date to check out, your Duty Manager call and said I need to check out now which the time is 1pm. I told him I already requested during check in. He said he was there during check in and claimed I did not request and he did not heard I said it. He did not heard does not mean I did not request. Is it un future I need to record all the conversation to prove that I have make such a request? Over the phone I have an argument with him and at the end I do not want to argue anymore and I told him I will check out now and hang up. Within few minutes he come to the room with a security guard and said he did not like the way I talk to him. How would a Duty Manager said this to a customer?? Bringing a security over to my room like I have done something very wrong. He keep insisted what I said is wrong and he did not like that way I speak to him. Honestly speaking I also did not like the way he talk to me. It is totally unacceptable and I feel very intimidating as I did not do anything wrong to the extend need a security guard to escort me out from the hotel. I told him I feel you are racist and he further threaten to call the police as I do something very wrong or will cause harm to anyone. To me he is not treat me as customer but rather someone like a beggar which have went into the hotel to stay for free. Is this the way you all treat a member or a customer? During check in I already feel not being welcome. When I show the reservation number, the check in staff just so rude and told me without passport I cannot check your booking. As a Silver member I am entitled a welcome drink but this is not pass over to me instead I need to asked and I just feel like beggar asking for something to drink. During check out I am being treated like I am doing something very wrong. I personally feel there is some race discrimination as when they talk to local is all with smile and friendly. Is this the services provided by an international hotel? As you may see the previous record, I used to be Gold member of the group but have not maintaining it because I have reduce to stay as level the services have drop or becoming worst. After today experience I think I will even reduce further the amount of stay per year. Today experience is the worst of entire stay in this hotel group and I will try to avoid to stay in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHONG P., We regretfully read your review. We take your claim very seriously and have spoken immediately with Mr. Gengler. a corresponding email has already been sent to you yesterday. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Hartmann Assistant Manager

Pk Business - 13/10/2019 Confirmed reviews AccorHotels
« Will be coming back »

As a frequent short-time business traveller I appreciate this hotel for its excellent location and, more importantly, its efficient and friendly staff. The rates also make the offer here interesting

Michael M. Couples - 02/10/2019 Confirmed reviews AccorHotels
« Mr »

Met my expectations

David M. Solo - 30/09/2019 Confirmed reviews AccorHotels
« Good stay »

Stayed here for the football n it was quiet but central Definitely go back now

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