Hotel - Mercure Épinal Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Épinal Centre Hotel

4.0/5 344 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Sauna (Paying)
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:30
    • Opening hours : Week-end 19:00-21:30

Business services

  • 3 meeting room(s)
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Hotel location

Companies and event centres nearby

Company

ARJO WIGGINS15 km / 9.32 mi OTOR VELIN18 km / 11.19 mi SEB25 km / 15.54 mi TRANE AMERICAN STANDART5 km / 3.11 mi
HONEYWELL7 km / 4.35 mi PAPETERIE DE GOLBEY5 km / 3.11 mi TRANE5 km / 3.11 mi

Exhibition centre

PARC DES EXPOSITIONS2 km / 1.24 mi PARC EXPO2 km / 1.24 mi

Your meetings and events

With 2153 sq. ft. (200 m²) of meeting space divided into three rooms, all with free WiFi, natural light and access to the terrace, the Mercure Epinal can host up to 180 people.Our expert team will greet you and give you advice and assistance for all kinds of meetings.

Mercure Épinal Centre Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LE CHAT BOTTE 23 m2 2 m 20 0 20 15 0
LE TAMBOUR MAJOR 57 m2 4 m 35 20 40 25 32
GEORGES DE LA TOUR 86 m2 4 m 80 50 100 60 60
    • Screen
    • Flipchart
    • Meeting room
    • Office
    • Lectern
    • Day light
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 61 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,980 reviews

Our guest reviews for
Mercure Épinal Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 344 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Dale Couples - 18/07/2019 AccorHotels certified review
« Wonderful »

Lovely staff, clean room, good price. Concierge at front desk were really helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Best regards, Lorène - RELATIONS CLIENTS.

B. Families - 14/07/2019 AccorHotels certified review

Excellent hôtel reposant

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur B., Nous vous remercions d'avoir choisi de nous faire confiance pour votre séjour à Hôtel Mercure Épinal Centre. C’est avec plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Au plaisir de vous accueillir à nouveau. Bien cordialement, Lorène - RELATIONS CLIENTS.

Santiago P. Business - 14/06/2019 AccorHotels certified review
« Correcta »

Correcta. ni excepcional ni mala

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANTIAGO P., We thank you to trusted us for your stay at the Hôtel Mercure Épinal Centre. We appreciate your comments regarding your stay, your feedback is very important for us. Be assured that your comments will be transmited at all our team. We hope to do better for your next visit. Best regards, Lorène - RELATIONS CLIENTS

Zoltan Business - 07/06/2019 AccorHotels certified review
« it was relatively ok »

the breakfast was always the same, and without vegetables, what is not good. the wifi was poor. the hotel's bathroom need to renovate, as it is very old one, and aged. the window was dirty, what would be manageable. it was not noisy, my room was to the river side, but the window could be replaced with a much better one - probably it is more operating cost, what would return if replaced. the sauna was not operates at the morning, so couldn't even test it, when I would have opportunity to try. Year by Year I am coming to that hotel, but it the quality goes down. To be positive also, staff really nice at the reception and at breakfast. Lobby area is good, also the koffe is reachable anywhere, also the positioning of the hotel is good, and the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZOLTANMR S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Épinal Centre. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Our renovation program will continue in 2019 so that all our rooms will be renovated according to current design codes. Please rest assured that we will take the appropriate measures. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Lorène - RELATIONS CLIENTS.

Chris C. Business - 29/05/2019 AccorHotels certified review
« Mr Chris C. »

everything as expected - thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, LORENE - RELATIONS CLIENTS.

Anthony O. Friends - 20/05/2019 AccorHotels certified review
« Very pleasant stay »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback, I will share it with all my team. We hpe to have the pleasure to welcome you again. Best regards, Lorène - RELATIONS CLIENTS

R. Business - 20/05/2019 AccorHotels certified review

Good, but some complimentary water should be there when we arrive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. During your stay we upgraded you in a privilege room so you had five drinks for free everyday. We hope that you will be able to benefit it during your next stay. Best regards, Lorène - RELATIONS CLIENTS.

Michael Business - 18/05/2019 AccorHotels certified review
« Good for a few days »

Staff very nice and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL G., We thank you to trusted us about your stay at the Hôtel Mercure Épinal Centre. Our air conditioning system uses the same facilities as our heating system. In this period between two seasons, most customers are demanding heating instead of air conditioning. That's why you could not use the air conditioning in your room. We hope that your next visit will be more pleasant. Waiting to welcome you. Best regards, Lorène - RELATIONS CLIENTS.

Anonymous Business - 17/05/2019 AccorHotels certified review
« Good rest during business trip. »

Network is working, beds are comfortable. In mornings takes time to get warm water but it is coming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We thank you for taking the time to tell us your experience about your stay at Hotel Mercure Epinal Center. We are delighted that you had a pleasant stay. Our boiler room has just been completely renewed, hot water should not be longer a disadvantage. We hope to have the pleasure to welcome you again. Best regards, Lorène - RELATIONS CLIENTS.

Anonymous Business - 04/05/2019 AccorHotels certified review

Staff Watson really kind, no problem here but the hotel, the room, the corridor look more like an hospital Bed not comfortable Location is ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to tell us your appreciation for your stay at Hôtel Mercure Epinal Center. Your comment challenges us. The 319 room that has been assigned to you has been recently renovated, taking into account the codes of current design and more equipped with a high-end bedding special hotel. You mention in your opinion "Staff Watson really kind", but no member of our team bears this name. We would be grateful if you would come back to us to discuss the reasons for dissatisfaction that you are stating. Best regards, Lorène - RELATIONS CLIENTS.

Rebecca Friends - 01/05/2019 AccorHotels certified review
« Very nice »

Friendly staff, excellent food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca M., Thank you for sharing your experience about your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We hope to have the pleasure to welcome you for another stay. Best regards, Lorène - RELATIONS CLIENTS.

Jk Families - 21/04/2019 AccorHotels certified review
« Great service and location »

We stayed 2 nights and used 3 times the swimming pool and one time sauna plus hammam. The price for the small sauna facilities and no dressing and rest room of 15 euro is really overdone. The parking entrance is terribly small and inconvenient. Plus points were the small but cosy swimming pool, good breakfast buffet in a pleasant restaurant, convenient location next to a park and a museum, nice room view on the river, clean room even if the bed was a bit small but comfortable. Service was top! Especially Sandrine, she made I feel very welcome and made us smile! It is not the first time I see plastic glasses for one time usage in the swimming pools in Mercure hotels, very disappointing. Most hotels and companies stopped using this. Please help here!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam KSENZOVA, We thank you to take the time to tell us about your stay at the Hôtel Mercure Épinal Centre. All our staff very much appreciate your comment mostly Sandrine. Be assured that we took appropriate mesure for the plastic glasses in our swimming pool. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lorène - RELATIONS CLIENTS.

Ohione I. Families - 14/04/2019 AccorHotels certified review
« Mr »

The staff was professional, the standard of the room wars superb and the state of the room was spot on

Our hotel has responded to the review
Our hotel has responded to the review

Dear familly I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Waiting to welcome you again, best regards, Lorène - RELATIONS CLIENTS.

Matt S. Business - 08/04/2019 AccorHotels certified review
« Business Trip »

weeks long business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We thank you to chose Hôtel Mercure Épinal Centre for your stay. It's a pleasure for us to know that you had a good stay. We are sorry for the inconvenience caused by the malfunction of one of our devices during your check out and we present you our sincerest apologies. We hope that you will be able to trust us again. Best regards, Lorène - RELATIONS CLIENTS.

Anonymous Business - 30/03/2019 AccorHotels certified review
« A decent hotel with great staff »

I loved my room - it was spacious :) and the hotel staff was amazing - every female I dealt with went out of her way to make me feel welcome & valued. The only negative was that one of the light switches in my room was broken

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOY S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Lorène - RELATIONS CLIENTS.

Anonymous Business - 07/02/2019 AccorHotels certified review
« Nice hotel »

Warm welcomed and got an upgrade. The lady also indicated us a nice restaurant close by. Room clean and quite. Good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even pleasant as the previous one. Sincerely, Lorène - RELATIONS CLIENTS.

Mikko Business - 17/01/2019 AccorHotels certified review
« Good sleep »

Comfortable bed for sleep and very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We thank you to trusted us regarding your stay at the Hôtel Mercure Épinal Centre. It is a pleasure to receive positive feedback about bed and breakfast. We hope that your next stay will be even more pleasant as this one. Sincerely, Lorène - RELATIONS CLIENTS

Andy Friends - 10/12/2018 AccorHotels certified review
« Three guys on a business trip - took a weekend site seeing trip - met our needs! »

Glad to have 3 separate beds! We took a weekend site seeing trip while on a 11 day business trip, and since we were doing this on our own expense, wanted to just stay in a single room to save money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We thank you to trusted us for your stay at the Hôtel Mercure Épinal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Sincerely, Lorène - RELATIONS CLIENTS

Anonymous Business - 21/11/2018 AccorHotels certified review
« Good »

I dislike the rule for the Swimming pool access wherein it is free of charge only until 17:00. Access after that is possible only with an extra fee from 17:00 until 23:00. This is contrary to the business travelers interest wherein one is usually out for work until 18:00. Hope this can be re looked and changed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., We thank you to trusted us for your stay at the Hôtel Mercure Épinal Centre. We are sorry that our explanations were not clear enough. The pool and the spa are free for our guests if we do not have a sauna and steam room reservation. We hope you will have the opportunity to enjoy it during your next stay. Sincerely, Lorène - RELATIONS CLIENTS

Anonymous Friends - 27/10/2018 AccorHotels certified review
« Realtor/Broker »

My husband and I were very pleased with how kindly we were treated especially since we speak very little French. The concierge gladly made taxi arrangements for our group. e had a very pleasant stay although much too short.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs B., Thank you to chose to stay at the Hôtel Mercure Épinal Centre. We were very pleased to receive, we thank you for your nice comments and we hope that your next stay will be as pleasant as this one . Sincerely, Lorène - RELATIONS CLIENTS

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