Hotel - Novotel Madrid Las Ventas
Novotel Hotel Novotel Hotel

Novotel Madrid Las Ventas Hotel

4.0/5 2,054 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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The hotel will remain closed for renovation until September 2019. Swimming pool not available summer 2019

Hotel location

Companies and event centres nearby

Company

AMADEUS0.5 km / 0.31 mi
IBERIA0.5 km / 0.31 mi

Congress centre

PALACIO DE CONGRESOS J.CARLOS I4 km / 2.49 mi

Exhibition centre

IFEMA PARQUE FERIAL J.CARLOS I4 km / 2.49 mi

Your meetings and events

Novotel Madrid Las Ventas Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MADRID CITY B 20 m2 0 m 10 0 10 0 0
MADRID CITY E 36 m2 2 m 30 15 30 16 20
A 40 m2 2 m 30 15 30 25 0
Disruptiva 40 m2 2 m 25 15 40 15 0
MADRID CITY D 46 m2 2 m 40 16 40 20 30
MADRID CITY F 49 m2 0 m 40 20 40 24 30
MULTIUSE MEETING ROOM 58 m2 2 m 50 24 50 30 0
MADRID CITY C 62 m2 2 m 50 24 50 30 40
MADRID CITY E+F 85 m2 2 m 70 30 70 40 50
MADRID CITY C+D 108 m2 2 m 90 35 90 50 70
MADRID CITY C+D+E+F 193 m2 2 m 150 0 150 90 120
    • Screen
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The new Novotel rooms, spacious and modern, have free Wi-Fi, minibar, safe, kettle, hairdryer, eco-toiletries and some of them Nespresso machine, bathrobe and slippers.

  • 156 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 126 family rooms
  • 16 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 38 reviews

Our guest reviews for
Novotel Madrid Las Ventas

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,054 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Lucy Families - 31/10/2019 Confirmed reviews AccorHotels
« Comfortable stay at Novotel »

Great staff, helpful in everything. Spacious, clean and comfortable room. Had everything we needed. Breakfast was yummy, tiny bit expensive but kids ate free. Dinner menu needs to be expanded a bit but what we did have was delicious. Convenient location with bus access. Close to airport too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucrezia It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be very soon. Sincerely, Itziar Payá Guest Experience

Anonymous Friends - 30/10/2019 Confirmed reviews AccorHotels
« Wonderful service from Accor in Madrid! »

We were extremely pleased with our service. Our original reservation was for the Madrid Ibis Centro. Due to a technical problem at that hotel, our reservation was automatically changed to the Novotel. We were informed in advance of the change, and we appreciated that!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A., It is highly appreciated to hear so nice comments about our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, we look forward to welcoming you again in our hotel. Sincerely, Itziar Payá Calidad

Léon Families - 29/10/2019 Confirmed reviews AccorHotels
« Good and new experience »

One year ago our visit was planned, but Then a strike at the airport spoiled the fun. So about Exactly one year later Tried again. The new hotel, it has been rebuild, was Very good. We Also like the new concept of this hotel. It was more personal then ever. Breakfast Very good. Beds good, as was the sofa For the kids. Also the atmosphere in bar was too our liking. We will come again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J. and family. We sincerely appreciate your comments about our Hotel, and is a pleasure to know that your stay with your family was satisfactory. I will share your comments with our team. Thank you again for sharing your experience, we look forward to welcoming you very soon in our hotel. Sincerely, Itziar Paya Calidad

Esperanza Families - 11/12/2018 Confirmed reviews AccorHotels
« Genial »

Genial

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Esperanza: Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Madrid Puente de La Paz. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Alejandro Del Río

Daniël Business - 11/12/2018 Confirmed reviews AccorHotels
« Good Business Hotel »

The hotel is a good but simple 4 star hotel. Service is kind and efficient but could be expanded. Little to no personal interaction on check in and out. I wasn't even asked if I would like to leave my credit card details so I could charge things to the room. So this wasn't possible. Furthermore, the bar and restaurant are uninspired, the food is good, but the atmosphere is lacking. Service was good. I would only recommend going to this hotel, when on business and no real service is necessary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel: Thank you for taking the time to tell us about your experience at the Novotel Madrid Puente de La Paz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alejandro Del Río

Sap F. Business - 06/12/2018 Confirmed reviews AccorHotels
« Good but could have been better »

Staff is great, breakfast is very good and room comfortable and clean but... right in front of the elevator, it was TOO NOISY !!! Almost didn't sleep, this is a really bad idea to have rooms so close to the elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine: Thank you for taking the time to tell us about your experience at the Novotel Madrid Puente de La Paz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alejandro Del Río

Ewa Business - 03/12/2018 Confirmed reviews AccorHotels
« Perfect hotel for a short stay »

The hotel was close to my business location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Ewa Katarzyna W., We very much appreciate your comments regarding your stay at the Novotel Madrid Puente de La Paz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, inma Quality Department

Fernando Business - 03/12/2018 Confirmed reviews AccorHotels
« Very good location »

Everything was quite good, especially location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernando Pablo C., We very much appreciate your comments regarding your stay at the Novotel Madrid Puente de La Paz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Inma Quality department

Mike Business - 01/12/2018 Confirmed reviews AccorHotels
« Restful and enjoyable »

Very quit room, excellent breakfast and welcoming staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michael Richard P., We very much appreciate your comments regarding your stay at the Novotel Madrid Puente de La Paz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Inma Quality Department

Anonymous Business - 28/11/2018 Confirmed reviews AccorHotels
« very good »

it was very good the meal from Room Service was very good The shuttle bus from the hotel to BNPP was greatly appreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, We very much appreciate your comments regarding your stay at the Novotel Madrid Puente de La Paz. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alejandro Del Río

Antonio L. M. Couples - 27/11/2018 Confirmed reviews AccorHotels
« Muy agradable »

Muy satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Antonio: Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Madrid Puente de La Paz. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Alejandro Del Río

Nasir A. Friends - 26/11/2018 Confirmed reviews AccorHotels
« Good »

Always a pleasure to stay at Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A.: We very much appreciate your comments regarding your stay at the Novotel Madrid Puente de La Paz. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alejandro

Mehdi Families - 22/11/2018 Confirmed reviews AccorHotels
« Wonderful stay and very kind staff »

Warm welcome from reception team, they make you feel like home. Always greetings/smiling... We've got the new model room which was well designed and equipped with many facilities/furniture you may think about. The staff in the resto was also very kind (Alberto, Anabella,...) The kids were happy to find a play corner, the house keeping did very well. The location is great near 53 bus stop which go to the city center (Puerta del Sol) and also 3min walk from wonderful mosque/Islamic cultural center having a Halal restaurant (Al-Zahraa) inside it serving delicious Mediterranean meals. I'd definitely recommend this hotel and wish them best of luck

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mehdi We very much appreciate your comments regarding your stay at the Novotel Madrid Puente de La Paz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alejandro Del Río

Solo travel - 20/11/2018 TripAdvisor review
« Great pool. »

Nice clean hotel. Friendly and helpful staff. Nice room, but not being from the country I had a lot of trouble trying to operate the shower over bath. Lovely pool and bar area etc. My only downside its a bit far from central city which requires some walking and a couple of trains to get there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Graciela Alonso Departamento de Calidad

Tomas Business - 19/11/2018 Confirmed reviews AccorHotels
« Good »

Good location, near to bus station. Good quality, I received also a room upgrade. Minus: no possibility to open the window

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomascz: We very much appreciate your comments regarding your stay at the Novotel Madrid Puente de La Paz. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alejandro Del Río

Shmuel W. Couples - 18/11/2018 Confirmed reviews AccorHotels
« Very good »

Very good breakfast friendly staff. we got latte checkout with no problems. Thanks Sam and Lee W..

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMUEL, We very much appreciate your comments regarding your stay at the Novotel Madrid Puente de La Paz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Baeza Dto de Calidad

Anonymous Families - 12/11/2018 Confirmed reviews AccorHotels
« Satisfactoria »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Humberto, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Madrid Puente de La Paz. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Joaquín Baños Dpto Recepción

Antigona T. Business - 12/11/2018 Confirmed reviews AccorHotels
« wonderful hotel and excellent service »

I enjoyed my stay at the Novotel. The hotel was great and very good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antigona: We very much appreciate your comments regarding your stay at the Novotel Madrid Puente de La Paz. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alejandro Del Río

Jayce N. Couples - 11/11/2018 Confirmed reviews AccorHotels
« New Room experience poor »

I was promised a superior room with a sofa but instead got a new designed tiny little room. The folowing issues were experienced: Bathroom had no soap dish. Bathroom sink tap moved if I tried open. Water from shower spilled on floor outside shower. Towels were thin and not absorbent. No extractor fan in bathroom Carpet it in bedroom was a hazard since it slid TV channels was fuzzy No airconditioning When window was opened noisy street sounds could not sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Jayce, Thank you for taking the time to share your feedback. While I wish you had a better experience in our new pilot room 504 , it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are going to renovate the Hotel in December and we are very pleased to show you our new Novotel concept. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Itziar Payá Departamento de Calidad

Chirac Families - 10/11/2018 Confirmed reviews AccorHotels
« Moquette sale »

Moquette sale

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur Lenafa: Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Madrid Puente de La Paz. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Alejandro Del Río

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