Hotel - Mercure Caen Centre Port de Plaisance Hotel
Mercure Hotel Mercure Hotel

Mercure Caen Centre Port de Plaisance Hotel

4.0/5 932 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

CENTRE DES CONGRES2 km / 1.24 mi

Exhibition centre

PALAIS DES EXPOSITIONS2 km / 1 mi

Your meetings and events

For your seminars, we have 17 modular rooms (completely renovated in 2015)with WIFI access and natural light, which can accommodate up to 360people.For receptions, you will love our glass-roofed Atrium space,

Mercure Caen Centre Port de Plaisance Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALLE 43 / 47 (À L'ÉTAGE) 13 m2 3 m 0 8 8 0 0
SALLE 61 ( A L'ÉTAGE ) 13 m2 3 m 0 8 8 0 0
SALLE 62 (A L'ÉTAGE) 13 m2 3 m 0 0 0 0 0
SALLE 50 (À L'ÉTAGE) 15 m2 3 m 0 10 10 0 0
SALLE 51 ( A L'ÉTAGE ) 15 m2 3 m 0 10 10 0 0
SALLE 57 ( A L'ÉTAGE ) 15 m2 3 m 0 10 10 0 0
SALLE 63 ( A L'ÉTAGE ) 15 m2 3 m 0 10 10 0 0
SALLE 46 (À L'ÉTAGE) 27 m2 3 m 0 15 0 0 0
PISSARO 30 m2 3 m 30 12 12 15 20
SEURAT 30 m2 3 m 30 12 12 15 20
MONET 40 m2 3 m 40 18 18 24 20
SISLEY 50 m2 3 m 40 12 12 18 30
CEZANNE 90 m2 3 m 80 30 30 45 50
DEGAS 90 m2 3 m 80 30 30 45 50
RENOIR 90 m2 3 m 80 30 30 45 50
VAN GOGH 90 m2 3 m 80 30 30 45 50
ATRIUM 450 m2 3 m 0 0 450 0 450
    • Screen
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Slide projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from our Standard Rooms, with views over the marina or with calmer views over the terrace, or our Privilege Rooms to make the most of a wider range of services.

  • 126 rooms
  • 126 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,340 reviews

Our guest reviews for
Mercure Caen Centre Port de Plaisance Hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 932 reviews
Vgs Couples - 07/11/2019 Confirmed reviews AccorHotels
« Generally good »

Generally good but inconsistent breakfast in the room (sometimes not as ordered), particularly good US receptionist but a French receptionist didn't listen and answered randomly when spoken with! Great guy in the bar. No chair in the room on arrival but quickly dealt with.

Solo travel - 05/11/2019 TripAdvisor review
« Excellent city centre hotel »

One night stay in the city centre met all my expectations. As ever with Mercure hotels, a warm welcome was received along with the voucher for my welcome drink. The bedroom was spacious and the bed was very comfortable. Breakfast buffet style was again excellent. Underground car parking (12 euros) ensured no worries about my car. I will return to this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Good day Monsieur, Thank you so much for your feedback. It is a pleasure to read you and to welcome you again soon! Regards, Juliette

Sophie Couples - 03/11/2019 Confirmed reviews AccorHotels
« impeccable »

chambre impeccable, atmosphère intime, service discret

Maggie S. Families - 02/11/2019 Confirmed reviews AccorHotels
« A bit disapointing »

Had just stayed at the Mercure in Cherbourg the night before...and had a lovely room with view and big windows and free parking . It was also cheaper than your hotel. We found our room very dark and depressing and one very minimal window...also the lighting was so dim my husband could not read his book. Bed was very comfortable and staff polite and helpful. Except night concierge did not give us a ticket to get out of the car park in the morning. Thank you anyway Maggie S.

The P. Couples - 22/10/2019 Confirmed reviews AccorHotels
« Everything was perfect »

I have to say our one night stay at this hotel was a pleasure. We had plenty of everything in our room for hot drink making , a nice thick dressing gown, slippers, a bath and a shower. Breakfast was fresh, hot and plentiful. Location was ideal for exploring the town.

Our hotel has responded to the review
Our hotel has responded to the review

Good day P. family, We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette

Mr D. B. Friends - 18/10/2019 Confirmed reviews AccorHotels
« Mr Daniel B. »

All of the hotel personnel were polite and very helpful. Hotel maintained to a very high standard and will use it again when visiting Caen .

John R. Friends - 13/10/2019 Confirmed reviews AccorHotels
« Great »

Convenient location very helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette

Vincent Business - 11/10/2019 Confirmed reviews AccorHotels

Very good hotel. Well received by management

Our hotel has responded to the review
Our hotel has responded to the review

Dear VINCENT D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Yves GUTH Directeur

Brian C. Couples - 08/10/2019 Confirmed reviews AccorHotels
« Great Stay in Normandy »

My wife and I had one small issue with the bathroom, but otherwise enjoyed our stay very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback and also ones whom allows us to get better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette

Julie Couples - 03/10/2019 Confirmed reviews AccorHotels
« Great location. »

This is a pleasant hotel in a great location.

Bill B. Business - 02/10/2019 Confirmed reviews AccorHotels
« Enjoyable but the toilet was running the entire time we were there »

We requested 3 times to have the toilet fixed but nothing was done. I would also advice anyone else looking to stay that the students make a significant amount of noise long into the night. Very annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Centre Port de Plaisance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliette

Anonymous Families - 30/09/2019 Confirmed reviews AccorHotels
« It was okay. »

Staff was nice but not luxurious enough.

Anonymous Business - 29/09/2019 Confirmed reviews AccorHotels

The service from staff was friendly and excellent. However the overall quality of the rooms and amenities is not at the same level. The room furnishings could be upgraded, with bigger towels and washcloths, etc.

Morgan Business - 26/09/2019 Confirmed reviews AccorHotels
« Excellent service and support. »

The room was clean. The staff was extremely friendly and supportive!

Malcolm Couples - 23/09/2019 Confirmed reviews AccorHotels
« Friendly & helpful staff, dealt with complaint re TV very well, pity about the bathroom »

Bathroom - magnifying shaving mirror unusable as mounted far too high up on the wall. You would need to be at least 2 metres tall to use comfortably. Also main mirror heated zone also too high. My wife at 1.5 metres could not see herself. Room needs more lighting especially over luggage shelf.

Paul Couples - 23/09/2019 Confirmed reviews AccorHotels
« Short stay in Caen »

Very pleasant one night stay in Caen. Excellent room. Great breakfast.

Hugues Couples - 22/09/2019 Confirmed reviews AccorHotels
« Good base to explore Normandie »

Caen is a good base to explore Normandie, plenty of things to do in the region, the hotel was clean, Tesla chargers were available and in order, although some non-electric cars were parked there at times, this should be monitored

Jbee Business - 19/09/2019 Confirmed reviews AccorHotels
« Okay »

The hotel has limited facilities and small bar area. It would be useful to communicate this on your website. Your bedrooms were also small and dark. My particular room had a dark view of an office building opposite which was not particularly pleasing. The staff were helpful and polite, but I did feel that your bar was extremely expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN-LUC B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Centre Port de Plaisance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliette

David R. Couples - 16/09/2019 Confirmed reviews AccorHotels
« Mr David R. »

Good room in well located hotel with good staff & parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette

George R. Business - 09/09/2019 Confirmed reviews AccorHotels
« Dangerously defective »

My experience was fully explained to manager on duty

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGE R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Centre Port de Plaisance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, as my colleague did explained to you. We appreciate your sharing your concerns regarding your room, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Yves GUTH Directeur

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