Hotel - Mercure Hotel Muenchen City Center
Mercure Hotel Mercure Hotel

Mercure Hotel Muenchen City Center

4.0/5 2,397 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ABAQUS DEUTSCHLAND0.8 km / 0.5 mi DEUTSCHE BANK0.7 km / 0.43 mi HYPO VEREINSBANK7.1 km / 4.41 mi MLP0.2 km / 0.12 mi SIEMENS4 km / 2.49 mi
ALLIANZ0.9 km / 0.56 mi EUROP. PATENTAMT0.8 km / 0.5 mi LINDE4 km / 2.49 mi NOKIA7.5 km / 4.66 mi

Congress centre

ICM12 km / 7.46 mi M,O,C10 km / 6.21 mi

Exhibition centre

NEUE MESSE MÜNCHEN12 km / 7.46 mi

Your meetings and events

The stage is set for a successful meeting: our hotel's location in the heart of Munich, offering the ideal infrastructure and ample parking directly beneath the hotel, will make your seminar or function even more attractive.The event area of the Mercure Munich City Center is equipped with state-of-the-art technology and free WIFI. The 5 meetingrooms have natural light, can be darkened and can be booked for many events.A cosy beer garden is located right next to the meetingarea in the courtyard and is part of the hotel. Here you can enjoy our coffee breaks, lunch, or the drink at the end in a calm atmosphere.

Mercure Hotel Muenchen City Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HAMLET 38 m2 3 m 0 0 15 0 0
JULIA 42 m2 3 m 30 15 30 24 0
MACBETH 21 m2 3 m 0 0 5 5 0
OTHELLO 21 m2 3 m 6 6 6 6 0
ROMEO 38 m2 3 m 30 15 16 18 22
WITH MOST SPACE (2+5) 80 m2 3 m 70 20 40 50 42
    • Screen
    • Flipchart
    • Auditorium
    • Syndicated room
    • Audio and video equipment
    • TV with VCR
    • Day light
    • WIFI access
    • Syndicate rooms
    • High speed transmission line
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 167 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 3,232 reviews

Our guest reviews for
Mercure Hotel Muenchen City Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,397 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Joelle N. Families - 14/05/2019 AccorHotels certified review
« Wonderful »

Everyone was so nice and helpful. The rooms were outstanding and the boutique feel of the hotel in the middle of the city was a great add.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joelle, Thank you so much for your lovely feedback about your last stay. I'm happy to request these wonderful lines to all my collegues. We are looking forward to welcoming you soon!Kind regards Daniel Deputy Manager

Brad Business - 13/05/2019 AccorHotels certified review
« The stay was comfortable and convienient. »

The room was perfect for my business trip. The breakfast was good and the complimentary mini-bar was nice. The location of this hotel is excellent - right next to the train station, yet very near the attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bradley, Thank you very much for your nice feedback. I read it with pleasure that you had such a great stay with us. We hope to welcome you soon again! Best regards Daniel Deputy Manager

Ro… Business - 13/05/2019 AccorHotels certified review
« Lovely hotel »

My room was very large and comfortable and included a coffee/tea-maker.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heike, Thank you ever so much for submitting such a lovely feedback about your latest stay with us. Best regards Daniel Deputy Manager

Lee Families - 10/05/2019 AccorHotels certified review
« Good and convenient »

Big room, nice staff, very closed to the subway

Stefan V Friends getaway - 08/05/2019 TripAdvisor review
« Modern City Hotel with very large and comfortable rooms »

I guess one of the best price value relations for a city hotel in Munich. Close to the main station, after a very nice and modern renovation. Bed large and very comfortable, although on the harder side. Great pillows. Very quiet. Nice breakfast buffet. - Will stay again there when next time in Munich.

John T. Solo - 07/05/2019 AccorHotels certified review
« Excellent room and bar »

Very efficient service reception and room made available by 11am Excellent beer and, for a city centre Hotel, fairly priced. Easy walking distance from Hauptbahnhof. Friendly staff in all areas

Our hotel has responded to the review
Our hotel has responded to the review

Dear John , Thank you very much for submitting such a wonderful feedback about your latest stay with us!Especially your warm words about our team made us proud and we will happily share your comment with the whole team! We hope to see you soon again in Munich! Best regards Daniel Deputy Manager

Anwar W. Business - 03/05/2019 AccorHotels certified review
« Good but can be much better with improved room amenities & better breakfast »

Excellent location. Good quiet, tidy rooms. Amenities need improvement. So does breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anwar, first of all thank your for your feedback and rating. Thank you also for your compliments to our rooms, nice to hear that you liked it. We have not in all rooms amenities , because of our eviroment program "planet21", but you can always get them at our front desk. My apologize for the unpleasent situation while breakfast. I already spoke to our restaurant manager, to optimize our processes for the future Thank you again for giving us feedback. We hope to see you soon again. Best regards Daniel Deputy Manager

G. B. Families - 01/05/2019 AccorHotels certified review
« Cool Hip Hotel, Excellent Staff , in walking distance of sights! »

In my personal opinion ( and of course everyone has their own!) What was there not to like ? This hotel is not only, hip, the staff are so welcoming and attentive, and there is a free bar included every night of your stay !!! Upon arrival the the gentleman at reception ( I apologise for not having his name) lovely personality, smooth professional check in with additional information and best sights to see. There is the city parking just next door which has doors leading directly up to the Hotel reception. Have you ticket punched by reception at the end of you stay for a 10% discount, The payment machine is located ( EXT) in between the front of the hotel and the entry to the car park,. I paid in cash as not sure if it accepts credit cards . The hotel is in walking distance of the first sights ( 10-15minutes) great exercise for my teenage daughter, my 11 year old and I, we never once felt the need to take public transport and saw 98% of the sights!. The room so cosy and spacious, nice decor, clean, and for once good comfortable pillows!!! At breakfast you are led to you table, it's a nice touch and the staff always did so with a smile, it's really welcoming !The breakfast room layout and the serving area very cool, we loved the waffle machine ( thank you again to the member of staff who helped my girls avoid another burnt offering of waffles) , the breakfast choice is excellent, there was something for everyone, hot & cold, fresh fruits, coulis with yoghurt, also an array of fresh juice selections, including mango and cranberry, the children loved the powder and sprinkle toppings available. We very rarely go to the hotel bar, however this one we found so inviting, cosy, nice atmosphere for families and couples alike. The evening staff were truly attentive, amongst some of the best we've ever encountered, the service was impeccable, thank you for making our stay a lovely one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giulia, Thank you ever so much for submitting such a lovely feedback about your latest stay with us. We are glad that you had such a great overall experience at the Mercure Munich City Centre Hotel and we will happily share your warm words about your stay and especially about our staff with the whole team. We are already looking forward to seeing you soon again! Warmest regards from MunichYours Daniel Deputy Manager

Anonymous Friends - 01/05/2019 AccorHotels certified review
« Friendly and helpful staff, great value for money »

We arrived early in the morning and the hotel staff managed to let us check in to the room shortly. Also, the room was bigger than usual and the bed was very comfy. I would recommend this hotel for its great value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wai, Thank you very much for your nice feedback. I read it with pleasure that you had such a great stay with us. We hope to welcome you soon again! Best regardsDaniel Deputy Manager

Ciaran B. Families - 30/04/2019 AccorHotels certified review
« Excellent Room, wonderful time »

We had a great stay in Mercure Munich, we couldn't fault the room, cleanliness or facilities, the staff were extremely helpful and couldn't do more for us. The entertainment system on the TV was great that we had Sky Movies and plenty of English TV

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ciaran, Thank you very much for your nice feedback. I read it with pleasure that you had such a great stay with us. We hope to welcome you soon again! Best regardsDaniel Deputy Manager

J.b F. B. Business - 29/04/2019 AccorHotels certified review
« nice short business stay »

As usual (I am a regular) the welcoming was very warm and the stay offered what I needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B. , Thank you very much for your nice feedback. I read it with pleasure that you had such a great stay with us. We hope to welcome you soon again! Best regards Daniel Deputy Manager

Family - 29/04/2019 TripAdvisor review
« Cool Hip Hotel, Excellent Staff , in walking distance of sights! »

In my personal opinion ( and of course everyone has their own!) What was there not to like ? This hotel is not only, hip, the staff are so welcoming and attentive, and there is a free bar included every night of your stay !!! Upon arrival the the gentleman at reception ( I apologise for not having his name) lovely personality, smooth professional check in with additional information and best sights to see. There is the city parking just next door which has doors leading directly up to the Hotel reception. Have you ticket punched by reception at the end of you stay for a 10% discount, The payment machine is located ( EXT) in between the front of the hotel and the entry to the car park,. I paid in cash as not sure if it accepts credit cards . The hotel is in walking distance of the first sights ( 10-15minutes) great exercise for my teenage daughter, my 11 year old and I, we never once felt the need to take public transport and saw 98% of the sights!. The room so cosy and spacious, nice decor, clean, and for once good comfortable pillows!!! At breakfast you are led to you table, it's a nice touch and the staff always did so with a smile, it's really welcoming !The breakfast room layout and the serving area very cool, we loved the waffle machine ( thank you again to the member of staff who helped my girls avoid another burnt offering of waffles) , the breakfast choice is excellent, there was something for everyone, hot & cold, fresh fruits, coulis with yoghurt, also an array of fresh juice selections, including mango and cranberry, the children loved the powder and sprinkle toppings available. We very rarely go to the hotel bar, however this one we found so inviting, cosy, nice atmosphere for families and couples alike. The evening staff were truly attentive, amongst some of the best we've ever encountered, the service was impeccable, thank you for making our stay a lovely one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrenalinegirl2015, Thank you ever so much for submitting such a lovely feedback about your latest stay with us. We are glad that you had such a great overall experience at the Mercure Munich City Centre Hotel and we will happily share your warm words about your stay and especially about our staff with the whole team. We are already looking forward to seeing you soon again! Warmest regards from Munich Yours Daniel Deputy Manager

Naomi S. Friends - 28/04/2019 AccorHotels certified review

We apreciate our stay at Mercure Hotel ! Nice room, nice breakfast and close to everything... The best thing was that in the front desk of the hotel we could buy a tour to Neuschwansteim Castle ! We had a great Day !! Thank you !!!

desmond_gohkc Couples - 28/04/2019 TripAdvisor review
« Location is near station but the street can be noisy »

The location of the hotel is near the central station but is it along a street that can be quite noisy at night. Hotel should limit the noise from the street. Housekeeping respond is not that fast. Overall an average stay

Ms S. S. Couples - 25/04/2019 AccorHotels certified review
« Poor service from hotel receptionist »

According to our booking (GSBDBJJH) We arrived at your hotel around 09.50 am. on 14 April 2019 and checked in with a man. At first he was fine and told us he would let us check in at 11.00 am if available. So i informed him we already paid €30 for early check in at 10.00 am. and showed him my reservation. (You can check from my booking no.) He yelled at me and my husband “I will let you check in at 11.00 am earliest” more than 2 times, which was very rude. He treated us in a very bad manner which I did not expect this kind of reaction from your hotel officer. Since we paid €30 additional. After that, he talked German to a woman at check in counter, I was quite sure he talked about me, i heard some word that I understood. I had never experienced like this before at any hotels, that front desk officer made such a loud noise twice and even gossiped about me among other customers. Your hotel was my 1st priority for my Munich trip this April but next time when I visit Munich maybe your hotel will not be the 1st choice of my consideration. Moreover, after he gave me a key card, he told me “wait around the corner”. I was confused but i did not want to have any problem with him, I followed his instruction. I waited for 3 minutes then a woman at counter came to us and said “you have key card, you can check in”. Why do we have to wait when we already had keycard, my husband and I need to take a rest after long flight so we were very upset to wait for nonsense issue.

Swati S. Couples - 21/04/2019 AccorHotels certified review
« Very warm, courteous staff, nice location »

Location is quite central, staff is very helpful warm smiling & courteous. The room given to us on the 6th floor was quite spacious, they made us feel special by making the mini bar free for us. Would surely recommend.

Harutai Solo - 20/04/2019 AccorHotels certified review
« A cozy hotel with spacious room in a walking distance to city centre »

-nice, clean and well decorated room - comfy bed, good shower - free minibar including German beer - variety of delicious breakfast - closed to the train station - only a short walk to Marienplatz - surrounded by small hotels, youth hostels - feel unsafe walking through and alley nearby the hotel among the smokers and drunken males

Antonia Friends - 18/04/2019 AccorHotels certified review

We have stayed for 2 periods of 4 nights and 2 nights respectively in early April 2019. The dining and housekeeping staff were friendly and efficient. I would have gladly given a score of 9 if not for ...... On both check-in, the Reception Desk was unmanned. The Reception Staff might have mistaken the meaning of "efficiency" as going thru the check-in process asap. Some of them were eager to dismiss us after allocating 3 rooms without giving adequate necessary info. We requested to book a larger taxi to the airport for 5 the day before our check-out, only to find out later that nothing had been done. One of us has hurt her legs the day before departure and I requested late check-out as Silver member but was rejected. However, thanks to Nino for efficiently booking the taxi and kindly helping us with the luggage!

Anonymous Couples - 18/04/2019 AccorHotels certified review
« Staff were amazing, very clean and comfortable »

Can't fault the staff. It was a very busy time and they did everything to help us make it a pleasant stay! The restaurant was fully booked but as we were guests they made up a table just for us. Fantastic service.

Jack Friends - 16/04/2019 AccorHotels certified review
« Brilliant »

Excellent, staff amazing. Hotel lovely

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