Hotel - Mercure Hotel Muenchen City Center
Mercure Hotel Mercure Hotel

Mercure Hotel Muenchen City Center

4.0/5 2,489 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ABAQUS DEUTSCHLAND0.8 km / 0.5 mi DEUTSCHE BANK0.7 km / 0.43 mi HYPO VEREINSBANK7.1 km / 4.41 mi MLP0.2 km / 0.12 mi SIEMENS4 km / 2.49 mi
ALLIANZ0.9 km / 0.56 mi EUROP. PATENTAMT0.8 km / 0.5 mi LINDE4 km / 2.49 mi NOKIA7.5 km / 4.66 mi

Congress centre

ICM12 km / 7.46 mi M,O,C10 km / 6.21 mi

Exhibition centre

NEUE MESSE MÜNCHEN12 km / 7.46 mi

Your meetings and events

The stage is set for a successful meeting: our hotel's location in the heart of Munich, offering the ideal infrastructure and ample parking directly beneath the hotel, will make your seminar or function even more attractive.The event area of the Mercure Munich City Center is equipped with state-of-the-art technology and free WIFI. The 5 meetingrooms have natural light, can be darkened and can be booked for many events.A cosy beer garden is located right next to the meetingarea in the courtyard and is part of the hotel. Here you can enjoy our coffee breaks, lunch, or the drink at the end in a calm atmosphere.

Mercure Hotel Muenchen City Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MACBETH 21 m2 3 m 0 0 5 5 0
OTHELLO 21 m2 3 m 6 6 6 6 0
HAMLET 38 m2 3 m 0 0 15 0 0
ROMEO 38 m2 3 m 30 15 16 18 22
JULIA 42 m2 3 m 30 15 30 24 0
WITH MOST SPACE (2+5) 80 m2 3 m 70 20 40 50 42
    • Screen
    • Flipchart
    • Auditorium
    • Syndicated room
    • Audio and video equipment
    • TV with VCR
    • Day light
    • WIFI access
    • Syndicate rooms
    • High speed transmission line
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

No other 4-star house in Munich city centre has larger rooms: The Mercure Hotel München City Center offers standard, superior and privilege rooms and duplex suites.167 rooms are air-conditioned and have free WIFI. A child up to 12 sleeps for free in the parents ' room. Your pet is welcome (fee 10 EUR/night).

  • 167 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 3,695 reviews

Our guest reviews for
Mercure Hotel Muenchen City Center

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,489 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Neil Solo - 07/11/2019 Confirmed reviews AccorHotels
« Convenient location »

The hotel is conveniently situated very close to the main train station and is a short walk from the city centre. The room was clean and functional and the staff were generally friendly and helpful. My only gripe was the slightly chaotic breakfast experience. They don't have enough dining space for the number of guests and the staff seem to run around a lot but not very efficiently. I was left standing around in the dining room while a member of staff pointed vaguely in the direction of some tables that were clearly occupied so I had to just sort myself out as they were too busy to help

Agyr Families - 05/11/2019 Confirmed reviews AccorHotels
« Convenient location and nice perks »

Very good location close to main railway station. Room was reasonably spacious and well equipped, while the complimentary minibar was a nice touch

Anonymous Couples - 05/11/2019 Confirmed reviews AccorHotels
« Comfy stay »

Loved the friendly staff, clean spacious room, clean toilet. Good vibes for the ambiance. Only 4 mins walk to the central train station.

Happy T. Couples - 01/11/2019 Confirmed reviews AccorHotels
« A Lovely Break »

The hotel strategically located close to the central station and about 15mins away from the famous Marienplatz. Staff was very friendly and helpful, always willing to help and provide all necessary information. Check-in was fast and efficient. The room was very clean, spacious (was a premium room) modern decorated with a cozy look. Beds were rather comfortable. Pillows fluffy. Breakfast was very good. Overall, it was a fantastic experience.

Mw U. Couples - 31/10/2019 Confirmed reviews AccorHotels
« Great place to stay in Munich »

Lovely quiet room with comfortable bed. Super breakfast. Convenient location.

Mr. S. P. Couples - 30/10/2019 Confirmed reviews AccorHotels
« Great location in Munich, and delicious breakfast. »

This hotel is very near to Munich Train Station about 300 meters, and easily to take public transportation to anywhere in Germany & Europe.

Anonymous Business - 29/10/2019 Confirmed reviews AccorHotels
« Excellent Accomodation »

I had a great time spending my time in munich at mercure. The room is very clean, the staffs excellent and friendly. The location are great considering it's near the station and marientplatz which becomes tourist destionation. The only matter is the food for breakfast since all weekend I only had similar menu on buffet.

Nasser A. Families - 29/10/2019 Confirmed reviews AccorHotels
« Our stay in Muenchen »

The hotel was a bit busy since it was in the city center. We've got the rooms key cards very fast which was very nice of the Mercure staff. One of the two rooms was a bit noisy due to the maintenance that was going on close to the room. The rooms are nice , clean and tidy but the problem is the A/C is not cooling and the noise comes from the center of the area where people sit and talk and smoke as well. Our fridge wasn't cooling as well .

Yigal T. Business - 29/10/2019 Confirmed reviews AccorHotels
« very good »

this in my 2nd stay in your hotel , and it's still very nice and comfortable place

Couples - 27/10/2019 TripAdvisor review
« Nice centrally located hotel »

Nice and comfortable hotel close to the city center and central station, with a helpful and friendly staff and an excellent, and varied breakfast. Some street noise, and the hotel is maybe a bit overpriced

Nishchaya D. Families - 25/10/2019 Confirmed reviews AccorHotels
« Best hotel in Munich central »

We enjoyed to best, very good size of rooms clean equipped and very central. Staff very friendly and help full. Beds very comfortable and cosy.

Judi S. Families - 19/10/2019 Confirmed reviews AccorHotels
« A++++ hotel »

I loved this hotel. The front desk was so friendly and accommodating. The room was clean and spacious. Complimentary coke, sprite, apple and orange juice, sparking water, still water, champagne, 2 beer, 3 apples, cookies in the room. My family loved it here. Close to everything...grocery store 1/2 block away, main train station 1 block away. Highly recommend.

Arz Business - 17/10/2019 Confirmed reviews AccorHotels
« Good comfortable bed and good breakfast. But terrible air conditioning and loud construction work outside. »

Room was good. Bed was comfortable. Breakfast was a bit expensive but also good. The air conditioning was terrible. Almost not working. There was construction happening out side my room. So it get really loud at 7 in the morning.

Rk Couples - 15/10/2019 Confirmed reviews AccorHotels
« comfortable, polite attendants, clean »

Very satisfied, great location for our needs.

Bill M. Families - 14/10/2019 Confirmed reviews AccorHotels
« Very convenient location »

Rooms were spacious and comfortable and location was great. Breakfast buffet was quite good and all service personnel were friendly. I did have bed bug bites (11), though. I notified (and showed) some of the bites to the desk staff. The first suggested I had a food allergy, but said she'd have the cleaning staff check the room. Later in the day, I spoke to another front desk staff member who also suggested I might have a food allergy, but offered to change our room. Upon my request, he also agreed to "comp" our breakfast. The parking payment process was also not communicated to us which created a minor traffic inconvenience when checking out. All that said, I would still return if going back (especially if going to Octoberfest).

Sophia C. Couples - 13/10/2019 Confirmed reviews AccorHotels
« Amazing and welcoming! »

Every employee was very helpful and super nice. Rooms were clean and very nice, breakfast was delicious and had great options.. overall amazing experience.

Norman Y. Couples - 13/10/2019 Confirmed reviews AccorHotels
« Great room toilet broken »

The toilet flush was broken, I fixed it, partly, then reported it to reception on the way to breakfast first morning. It was not fixed over the next 2 days until we left. I repaired it at least 10 times myself. Very poor service.

David S. S. Couples - 12/10/2019 Confirmed reviews AccorHotels
« Great location, good sized room, friendly helpful staff, and wonderful breakfasts »

We arrived at 9am from the Night Jet from Milan and our room was ready so we could shower and take a nap before exploring our first visit to Munich. Everyone was really helpful with directions and the morning breakfasts were something we looked forward to everyday. The location was great and convenient to the old city and to Octoberfest.

Justin Couples - 10/10/2019 Confirmed reviews AccorHotels
« Loved the Mercure »

It was apparent from check in that the service here is great. The guy at the front desk was was funny and had a lot of personality. The room was clean and quieter than I expected being so close to one of the main roads leading to Oktoberfest. Overall, I feel like I made a great choice staying here.

Andy Friends - 09/10/2019 Confirmed reviews AccorHotels
« No room available despite booking and paying peak rates »

I paid over £300 per night to book a room for 2 nights during the Oktoberfest. When I arrived there was no room and had to stay at an alternative hotel for one of the nights. Although this was paid by Mercure, it was away from my friends. More importantly I had to pack and check out of the alternative hotel on the first night and then wait to check in to the Mercure for the second night. This disrupted by plans for the day. When I pay so much in peak season I expect to be able to check in and have a room continuously for 2 days. I did ask if I could stay in the alternative hotel for the 2 days - there was room but your staff refused. Some compensation will go some way to restore my faith in Mercure which I have used many time including for my own wedding reception in the UK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Mercure Hotel München City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sometimes it can happen that we have some connecting issues with our system, which was the reason why my colleagues of our front desk could not check you in at the first day. I perfectly understand your point and you can be sure all our efforts are concentrated in preventing future occurrences like this one. For your inconveniences, we want to give you an compensation of 100, 00€ for your first night while your stay with us. There are two options. We can send you the money with a bank transfer or give you the amount in Le Club points. Please let me know what do you prefer, and I will take care for a smooth process. I apologize again for the trouble while your stay and looking forward to your response. Best regards from Munich Daniel – Deputy Manager

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