Hotel - ibis Utrecht
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Utrecht Hotel

4.0/5 617 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

Alstom Transport0.75 km / 0.47 mi Douwe Egberts/ Sara Lee2 km / 1.24 mi Fujitsu Services2 km / 1.24 mi Rabobank Nederland1 km / 0.62 mi Smiths Foodgroup2 km / 1.24 mi
Axa Verzekeringen1 km / 0.62 mi Fortis Bank1 km / 0.62 mi Koninklijke Wessanen0.75 km / 0.47 mi SNS Bank1 km / 0.62 mi

Congress centre

Beatrix Theater1 km / 0.63 mi

Exhibition centre

JAARBEURS UTRECHT1 km / 0.63 mi

Your meetings and events

ibis Utrecht Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
IJSSEL 54 m2 3 m 40 24 20 24 30
RIJN 54 m2 3 m 30 17 20 24 2
VECHT 59 m2 3 m 40 21 24 30 30
    • Screen
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Video equipment
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 84 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 2 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Direct dial telephone
    • Free access with phone card
    • Automatic temperature control
    • Baby bed
    • Iron in room
    • RJ 45 outlet
    • Toilets
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,656 reviews

Our guest reviews for
ibis Utrecht

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 617 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 04/11/2019 Confirmed reviews AccorHotels

Nice and professional, but a bit overpriced

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality! Hope to welcome you again in our hotel, Kind regards, Anouk, operations manager

Christian Solo - 21/10/2019 Confirmed reviews AccorHotels
« No problems »

All I need is a quiet and clean place to sleep, and this is what I got.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and hope we can do that again in future! Kind regards, Anouk, operations manager

Roland B. Business - 21/10/2019 Confirmed reviews AccorHotels
« Good hotel with excellent value for money relation »

Fast and effcient check in and out. Excellent breakfst with freshly pressed orange juice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roland B, Thanks for visiting and rating ibis Utrecht. I'm very happy to see we did a good job on our hospitality and hope we can do that again in future. Kind regards, Anouk, operations manager

R Business - 20/10/2019 Confirmed reviews AccorHotels
« Very nice experience »

It is a clean room and very quiet. I liked it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and hope we can do that again in future! Kind regards, Anouk, operations manager

Đorđ D. Business - 16/10/2019 Confirmed reviews AccorHotels
« very good and well organized hotel »

everything is in its place, from the kitchen reception and the cleaning staff, the very helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Đorđ D., Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality! Great! Hope to welcome you again in our hotel, Anouk, operations manager

David L. Couples - 14/10/2019 Confirmed reviews AccorHotels
« Great stay, nice staff! »

We love Ibis hotels as they are dog friendly. Only negative with this one was that the breakfast was a little limited. Other than that, great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality! I'm sorry to read breakfast was little limited, if you have any further tips how we can improve this. Please let us know. Kind regards, Anouk, operations manager

Herman Solo - 14/10/2019 Confirmed reviews AccorHotels
« Good hotel, friendly staff, everything perfect »

Rooms are good, clean and efficient. Breakfast is very good; staff is very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Herman, Thanks for visiting and rating ibis Utrecht. I'm proud to see we did a good job on our hospitality and hope we can do that again in future! Kind regards, Anouk, operations manager

Couples - 14/10/2019 TripAdvisor review
« Stay in Utrecht »

The person who checked us in was very professional and kind. The room was larger than the previous Ibises we have stayed in and was very comfortable. This Ibis served lunch and dinner, which other Ibises did not. Being close to a bus stop made going to the central city very easy. All in all, we were very impressed withmthismIbis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SacMax, Thanks for visiting and rating ibis Utrecht. I'm very happy to see we did a good job on our hospitality! I will definitely let our team know you were impressed! Hope to welcome you again in our hotel. Kind regards, Anouk, operations manager

Florian Friends - 13/10/2019 Confirmed reviews AccorHotels

Cozy and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florian, Thank you for rating and visiting ibis Utrecht. I'm happy to see we did a good job! Hope to welcome you again in future, Anouk, operations manager

Cna Couples - 08/10/2019 Confirmed reviews AccorHotels
« Hotel well located close to the city centre »

The hotel is close to the city centre/train station with a bus stop just in front of the hotel. Further bus and tram stops are within walking distance. The rooms are Ibis standard. Not too big, but clean and equipped with everything one needs. The beda are super comfortable. The breakfast buffet offers a variety of fresh and local food. The only thing that was not according to Ibis standard this time was the staff. Most were not very friendly and attentive as we experienced Ibis staff in other hotels around Europe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CNA, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job on overall and thanks you for this review. I'm surprised that our staff was not meeting your expectations! I will check this with our team! I hope you still had a nice stay and hope we can welcome you again in ibis! Kind regards, Anouk, operations manager

A W. T. Business - 05/10/2019 Confirmed reviews AccorHotels
« Good! »

Good experience as I would expect with ibis. One night stay, so not enough of a sample set to work with, but overall, pleased with the hotel experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear A weary t., Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and hope we can do that again in future! Kind regards, Anouk, operations manager

Anthony H. Business - 30/09/2019 Confirmed reviews AccorHotels
« Very mediocre »

Not good, no soap in shower, food not heated properly, soap not replaced despite me taking the dispenser out and leaving it in the sink as a clue. The staff were friendly and helpful face to face. It's also not Utrecht Central like it claims to be, that is misleading.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony H., Thank you for visiting and rating ibis Utrecht. I'm sorry to see that thee soap were not replaced! I hope you asked my colleagues from reception for new soap so we could fix this while you were here. I hope you still had a nice visit to Utrecht despite this.. Kind regards, Anouk, operations manager

Visitor F. U. Business - 28/09/2019 Confirmed reviews AccorHotels
« visitor from U. »

The room was pleasant and the bed was comfortable, and it was clear the room was designed for low cost. I was generally happy with my stay. Some improvements 1. There needs to be a grab bar in the shower. When leaving the shower, there is a step down and with a slippery floor, there is a risk of falling. There should be a bar on the wall opposite to the shower head. Also, when using the soap provided, he shower floor can be slippery. 2. I am not sure where the speakers for the TV are located, but my sense is that when on, some of the sound was being broadcast into adjacent rooms. This problem was made worse by walls that were less sound absorbent than desired. 3. The breakfast was quite good but the floor was sticky. 4. The hotel staff was kind and helpful. 5. The housekeeping staff kept the room clean. 6. Bike rental was a plus. 7. The room was a good value for the price. 8. They needed better maps showing more details of the area near the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear visitor from U.., Thank you for your visit and this expanded review. I'm happy to see we did a good job on our hospitality! I will check the points about the bathroom with our technical staff. Thank you for the feedback to improve! I will definitely discuss it with our team. Hope to welcome you again in Utrecht, Anouk, operations manager

Peter Business - 27/09/2019 Confirmed reviews AccorHotels
« Noisy and not very modern »

The room was noisy, even late at night other guests were in the hallways, I did not sleep very well. At dinner I ordered a steak medium rare, the one I received was well done and did not taste very good Where the steaks was overcooked, the accompanying potato fries we're actually under-cooked. Using a system where you have to get a coin from the reception every time you want to take your car off the parking lot is very annoying, a better solution must exist. The bar was ok, but sometimes understaffed as the staff is shared with the reception area, meaning guest would have to wait for coffee or tea for well over 10 minutes. The room was clean, but tiny, and the desk hardly had space to place a notebook, it was very uncomfortable to work are for more than half an hour. The toilet seat was set up in such a way that every breath of wind would make it fall down, making a racket in the middle of the night. The bed had a VERY hard surface with a very shallow top mattress, making the bed in all very hard, I couldn't sleep on my side due to this. The duvets did not breath at all, meaning one would have to choose between being warm and also sweaty, or being cold. You can only take the elevator up? You can take the stairs down, but not up. All in all it was one of the worst hotel experience I've had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for your feedback. I'm very sorry to read that your stay was not what you expected. I must say, this is also not the kind of service we take for standard. I hope you enjoyed Utrecht despite this.. Kind regards, Anouk, operations manager

Anthony H. Business - 25/09/2019 Confirmed reviews AccorHotels

The room was clean, reception was helpful, but, the pillows are awful, just a mess of lumps, the bathrooms were not properly stocked with soaps despite me taking the empty container out of its holder and leaving it in the sink, Food was not fully warmed through. The price was cheap but I would rather have paid a little more and had better standards. It's called Utrecht Central but that is the last thing it is, it is a misleading description in my view. There wasn't one. Bar meal not properly heated through and you can hear the staff messing about in the kitchen. for all the reasons mentioned. Out of time and not in the centre Room not properly serviced

Zulk Families - 19/09/2019 Confirmed reviews AccorHotels
« Like a home in Utrecht »

Excellent location and friendly staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zulk, Thanks for visiting and rating ibis Utrecht. I'm happy to see we were you home in Utrecht! Hope to welcome you again in our hotel, Kind regards, Anouk, operations manager

Ovi.p Couples - 16/09/2019 Confirmed reviews AccorHotels
« Everyting OK »

Everyting OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ovi P, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job and hope we can do that again in future. Kind regards, Anouk, operations manager

Lynne Friends - 16/09/2019 Confirmed reviews AccorHotels
« Friends on Tour 2019 »

Although hotel was a further out of the centre than we expected. The 15 min stroll along the river was easy enough to navigate. Hotel room, amenities and breakfast really nice. Secure parking for our motorcycles was essential, so peace of mind having the under cover parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynne, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did such a good job on our hospitality! Hope to welcome you (and your friends) again in our hotel. Kind regards, Anouk, operations manager

Anonymous Solo - 13/09/2019 Confirmed reviews AccorHotels
« Matching my expectations »

All good (as usual)

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thanks for visiting and rating ibis Utrecht. I'm happy to see we matched your expectations and that it was all good! Hope to welcome you again in future, Anouk, operations manager

Hazel S. Families - 10/09/2019 Confirmed reviews AccorHotels

The location of the hotel was perfect for our needs - it was close to a cycle track and had excellent links in to the town. All aspects of our stay were excellent. The staff, although young, were extremely helpful and made us feel that nothing was too much trouble to them. This was particularly the case with the bar and reception staff. Our room was kept very clean. There was only one weak area and that was one night when we dined in the restaurant. We felt that the food was very ordinary for the cost we were expected to pay. Other than this, our stay at Ibis Utrecht was perfect in every way and we would certainly recommend it to any of our friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hazel S., Thank you for visiting and rating ibis Utrecht. I'm very happy to see we did a good job on our hospitality! Thank you for the compliments! I will discuss your feedback about the menu as you mentioned with our chef. Hope to welcome you again in future, Anouk, operations manager

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