Hotel - Novotel Toulouse Centre Compans Caffarelli
Novotel Hotel Novotel Hotel

Novotel Toulouse Centre Compans Caffarelli Hotel

4.0/5 929 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request
  • Clay tennis court  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Choose the Novotel Toulouse Centre Compans Caffarelli hotel for stopovers in Toulouse and take advantage of its proximity to the convention center and the city center. The hotel swimming pool is open from April 1 to September 30, 2018.

Hotel location

Companies and event centres nearby

Company

AEROSPATIALE USINE SAINT-ELOI1 km / 0.63 mi AIRBUS CENTRE8 km / 4.97 mi AIRBUS/ EADS6 km / 3.73 mi CENTRE DE CONGRES2 km / 1.24 mi CONSEIL GENERAL0.5 km / 0.31 mi EDF1 km / 0.62 mi ERNST&YOUNG0.1 km / 0.06 mi KPMG0.5 km / 0.31 mi SANOFI11.5 km / 7.15 mi STADE TOULOUSAIN2.5 km / 1.55 mi TFC4 km / 2.49 mi
AGENCE ICOM4.5 km / 2.8 mi AIRBUS ST ELOI2 km / 1.24 mi AXA DIRECTION REG0.5 km / 0.31 mi CENTRE DES CONGRES0.35 km / 0.22 mi CREDIT AGRICOLE2 km / 1.24 mi EDF DIRECTION REGIONALE0.1 km / 0.06 mi FIDAL0.6 km / 0.37 mi PIERRE FABRE13 km / 8.08 mi SIEMENS10.5 km / 6.52 mi TBS0.2 km / 0.12 mi

Congress centre

CENTRE DES CONGRES P.BAUDIS0.1 km / 0.06 mi PALAIS DES CONGRES0.7 km / 0.43 mi

Exhibition centre

DIAGORA LABEGE18.5 km / 11.5 mi PARC DES EXPOSITIONS5 km / 3.13 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.All of our rooms are located on the ground floor and feature blackout blinds, wall-mounted screen, video projector, free WiFi, conference kit, paperboard, sound system, lectern and stereo system.

Novotel Toulouse Centre Compans Caffarelli Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CUMPARSITA 58 m2 3.2 m 40 22 40 35 18
EL BANDONEON 50 m2 2.8 m 40 20 19 30 0
MILONGA 55 m2 3.2 m 40 22 40 35 14
TANGOVIVO 50 m2 3.2 m 40 20 20 30 0
TANGUEDIA 50 m2 2 m 40 22 40 35 0
TANGUEDIA+ BANDONEON 100 m2 2.8 m 100 30 30 70 18
TOTAL MEETING ROOM 1 150 m2 3.2 m 120 40 40 90 0
    • Screen
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Podium
    • Slide projector
    • Video equipment
    • Overhead projector
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.The rooms at the Novotel Toulouse Centre Compans Caffarelli measure 258 sq. ft. (24 m²) and feature individual air conditioning. Choose the Executive Room and enjoy bathrobes and slippers, Nespresso coffee machine and a free minibar

  • 135 rooms
  • 113 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 127 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,612 reviews

Our guest reviews for Novotel Toulouse Centre Compans Caffarelli

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 929 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jack Business - 13/10/2018 AccorHotels certified review

Lack of power outlets available. No power outlet at all at the desk! Only one power outlet on one side of the bed. None on the other. Difficult to charge phones. No safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jack S., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. However, I am taking note of your returs about the power outlet. I shared it with my technical manager who will intervene today. The hotel does not provide safe in each room, only in executive. But we have safe at the front desk available for our clientele. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Magda E. Couples - 10/10/2018 AccorHotels certified review
« Fantastic »

I liked the location, the cleanliness, the services, and the atmosphere was extremely pleasant. About the restaurant - the pasta wasn’t great but the roasted vegetable it test so good and I love it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Magda E., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Claudia Families - 10/10/2018 AccorHotels certified review
« Very good stay for a family »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudia P., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback, however I am taking note of your comments regarding the noise. We observed some clients complaining about noises in the corridors and it appears that it comes from our cleaning society which has been coming earlier recently. We told them to come later. Aware that this incident inpacted the quality of your stay I credited 2000 points on your AccorHotels fidelity card that you can use during a next visit at the Novotel Toulouse Centre Compans Caffarelli or in any AccorHotels Properties. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Lionel Bouchand Directeur Général

Dave Business - 03/10/2018 AccorHotels certified review
« overall enjoyable stay »

it was an overall enjoyable stay in the hotel but I'am a coeliac (food allergy to gluten & wheat) and the service in the restaurant was a bit worrying with normal bread being served to me twice and then un-cooked gluten free bread being served. apart from that, everything else was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David H., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. I am happy you enjoyed your stay overally, however I am taking note of your comments regarding the food which had been served to you. I will share your return with the food and beverage manager. Please accept my apologies about this incident. Thank you again for sharing your experience, and we hope I will welcome you during your next visit in Toulouse so I could prove you the quality of my establishment. Sincerely, Lionel Bouchand Directeur Général

Khan B. Couples - 01/10/2018 AccorHotels certified review
« Basically fine, but lots of small details missed. »

The hotel is clean and tidy with friendly, helpful staff. The room was on the small side but essentially fine, and the buffet breakfast was good for the pre-paid price (I wouldn't however have paid €16.50 each for it). The small details missed: on arrival (14:30hrs) the room was not ready so we had to wait. I had to ask for coffee cups and there was no water in the fridge (2 bottles per room are advertised). The air conditioning vent rattled all night and the toilet door made violent, loud squeaking noises on closing. On the second day the water was not replaced, nor was the coffee. Small but simple details. The air conditioning rattled through a second night. I mentioned these things on check-out and was given complimentary 2 days parking, which was appreciated, but really I would have liked our stay to be more positive in the first place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khan B., Thank you for taking the time to tell me about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Knowing that the incidents impacted the quality of your stay, I credited 2000 points on your AccorHotels fidelity card that you can use during your next stay in Novotel Toulouse Centre Compans Caffarelli or in any AccorHotels establishments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

Tom Business - 27/09/2018 AccorHotels certified review
« All good »

Nice hotel with relaxed atmo, excellent location at the park, quiet, friendly staff, slightly outdated fittings, but that was fine with me... (-:

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom S., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Anonymous Solo - 26/09/2018 AccorHotels certified review
« Enjoyable and Comfortable »

Very nice hotel with professional and friendly staff. Centrally located with a good choice of shops and restaurants nearby. Pool is a great asset. Only thing missing is a Gym.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Padraic O., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Ma Business - 23/09/2018 AccorHotels certified review
« The room was small and the toilet was dirty »

I have received a room with The dirty toilet seat. It was cleaned the second day. Old furnitures. Staff at the front desk was helpful and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marlena Agnieszka O., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

Anonymous Couples - 19/09/2018 AccorHotels certified review

It was okay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Blake W., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Gs Couples - 16/09/2018 AccorHotels certified review
« Nice hotel »

Hotel is in a good location, staff are very friendly and helpful, rooms well maintained and very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client, Thank you for taking the time to answer our satisfaction survey after your stay at the Mercure Toulouse Centre Compans. If I believe your feedback, your stay did not meet your expectations. Please accept my apologize about it. To understand better and improve our prestations, I would like to exchange with you about the experience you had, Justine Godin, quality manager, is at your disposal, by mail at h0… Waiting for your mail to exchange with you about what happened. Sincerely, Lionel Bouchand Directeur Général

Anonymous Business - 13/09/2018 AccorHotels certified review
« short business trip, invoice issue »

I´ve been several time in the Novotel Hotel and I am pretty satisfied. The only thing which needs to be improved is the invoice system. I´ve arrived very late to the Hotel and provided my business card, asked the person to add the company name to the invoice. He acknowledged that it is not a problem and I´ve also chosen the fast check out option. Next day I´ve received the invoice per email, but without the company name and address. I had to call the hotel 3 times to amend the invoice and send it to me, otherwise I cannot get back the money from the company.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marianna F., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am taking note of your returns regarding your invoice, please accept myu apologies about this ioncident. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Amit Business - 09/09/2018 AccorHotels certified review
« Below average ...I wouldn’t go back there! »

Paper coffee cups in “executive room”??....come on...give me a break! The breakfast was poor and boring ...burnt out sausages and over-cooked watery scrambled eggs...that’s all hot dishes! Quality and variety of foods are so poor ! most interesting above all is no small cups for expresso for breakfast! It’s not like hotel don’t have them but they don’t give them for breakfasts ...they put all of them for “conference” user (I guess that conference was paying good to them!!) ...so we have to use 200 ml cups for 20 ml expresso!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir Amitava S., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. About breakfast cup, in France we use often big cup for the breakfast, it's the reason why we use it for our guests. But if you prefer a small one, our team is at your entire disposal to serve you an expresso in a small cup. We will credit you for 2000 points on your Le Club Card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

Anonymous Families - 04/09/2018 AccorHotels certified review
« loved our visit »

Really good. Lovely staff and clean, relaxed hotel. The pancake machine wasn't working is the only problem. I would also have liked staff to check if we wanted a straw or stirrer before putting them in our drinks as we don't use single use plastics.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nelly H., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Luke Families - 01/09/2018 AccorHotels certified review
« City break »

Excellent friendly staff, especially on reception and room cleaners were lovely. Key cards constantly failing and fridge and Aircon wasn't very cold. Great to have books and extra entertainment children near the bar. Would be good to have more information about what to do and see in the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke R., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Anup R. Business - 01/09/2018 AccorHotels certified review
« Very comfortable stay. Nicely located too. »

The hotel is located very well. The city Center can be reached by walking and the Blagnac business area is close by too. Beautiful park with a Japanese garden inside is right behind the hotel. Breakfast was sumptuous. So was the Sunday brunch. I only wish if the Gourmet Bar had a larger food menu for lunch/dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anup R., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

James Families - 26/08/2018 AccorHotels certified review
« Bug infestation. Bad drainage. »

Curtain had bug infestation (room 234). Had to move my son to bed further away and sleep next to affected area myself. Shower drainage very slow and silicone let water through.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James M., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We had your room inspected by a cleaning society and the results were clean, there was no bugs in bed, sofa or curtains, they were gnat. I had an extra cleaning done in your room and once again please accept my apologies according to this incident. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

Dave Families - 23/08/2018 AccorHotels certified review
« Nice short stay »

Great rooms, clean, big and the staff were very accommodating!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Z., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

Tere Families - 22/08/2018 AccorHotels certified review
« Fantastic for families »

We had a very good stay in a comfortable hotel, with a modern atmosphere and a great breakfast at a very reasonable price. It is in a little central but well connected. The treatment of the staff: close and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tere p., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Carol D. C. B. Friends - 17/08/2018 AccorHotels certified review
« Carol - Leeds »

A very pleasant stay in a quiet part of Toulouse, although only a one night stay fairly convenient for local restaurant. Reasonably good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol D., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

P. T. Families - 12/08/2018 AccorHotels certified review
« Very helpful staff and comfortable facilities »

One night stay which was very relaxing and comfortable. Staff were friendly and helpful and made us feel welcome. Pool was great for the children who enjoyed 2 swims (evening and morning). The food in the bar was also nice and there was something for everyone to enjoy on the menu. We opted for a suite which we felt was good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. P., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Trip Advisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

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