Hotel - ibis Chartres Centre Cathédrale
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Chartres Centre Cathédrale Hotel

4.0/5 1,106 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

CHARTREXPO2 km / 1.25 mi

Your meetings and events

The ibis Chartres Centre hotel offers a room for 14 people with a boardroom layout and natural light, views of the terrace, 47" flat-screen TV for displaying information, continuous refreshments and free WIFI

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CATHÉDRALE 32 m2 4 m 25 14 25 20 0
    • WIFI access
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 82 rooms
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • Remote control TV
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 3,339 reviews

Our guest reviews for
ibis Chartres Centre Cathédrale

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,106 reviews
Jeff Couples - 05/11/2019 Confirmed reviews AccorHotels
« Not a good hotel »

Rooms and very small and dinner not very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEFF S., Thank you for taking the time to tell us about your experience at the ibis Chartres Centre Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie VOGELWEITH Directrice Hôtel Ibis Chartres Cathédrale

B. C. Couples - 03/11/2019 Confirmed reviews AccorHotels
« Very comfortable »

The hotel, while not 5 star, had everything we needed for a short stay and I would come here again

George Couples - 29/10/2019 Confirmed reviews AccorHotels
« Convenient and central. »

Staff at checkin were welcoming and friendly. Ideally situated for cathedral and restaurants.

Lindy B. Friends - 08/10/2019 Confirmed reviews AccorHotels
« Average hotel in good location with parking »

The bed and pillows were remarkably comfortable but room very small. My friend had an issue with bad smell from the drains, very average dinner and breakfast. The hotel was adequate for our purpose to stay one night on a long journey. Good to have a locked car park but awkward to get out of.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDY B., Thank you for taking the time to tell us about your experience at the ibis Chartres Centre Cathédrale. I am sorry that your experience did not meet your expectations in thre bathroom; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie VOGELWEITH Directrice Hôtel Ibis Chartres Cathédrale

Peter Couples - 07/10/2019 Confirmed reviews AccorHotels
« Lovely City »

We were very pleased with the location as it suited our itinery, and we have always enjoyed our stays in IBIS Hotels. However this stay did not live up to the standard we have come to expect for the following reasons: Firstly the explanation in relation to our complimentary drinks voucher was contradictory to what we have experienced in other French Ibis Hotels. Whilst we understand that it is at the discretion of the Hotel management, we were told that the voucher was for one drink only unlike the policy in English Ibis Hotels ! The staff did not seem clear on what the actual policy was. Secondly we took advantage of the express check out and it was only on our journey to our next destination that we discovered that we had been charged for two days breakfasts that we had not ordered or indeed had! On phoning the Hotel, we were told that the bill had been produced automatically, however it was acknowledged that we had not booked nor had had the breakfasts! We were assured that this would be rectified before the final account was settled, and that an email confirming this would be sent to us. However on checking our account the incorrect amount had in fact been deducted and we have still not received any confirmation from the Hotel. This is after we had contacted Accor customer service, explaining the problem, and who after speaking with the Hotel, confirmed that a refund would be paid in the very near future. To date (7th October)We are still waiting for the refund!! This is not the service we expect.

Cm J. Couples - 06/10/2019 Confirmed reviews AccorHotels
« Comfortable and we would return if in the area again. »

Second stay at this hotel - very convenient for the old town. Rooms are small but comfortable. Very accommodating - staff moved own car so we could park in the secure car park. Breakfast excellent but couldn't get an evening meal.

Ma G. Couples - 06/10/2019 Confirmed reviews AccorHotels
« Chartres Two Nights »

The staff was helpful. The location was ideal. There was easy parking. There was a water leak through the exterior wall leading to a wet floor. I reported it.

Steve P. Couples - 04/10/2019 Confirmed reviews AccorHotels
« A friendly and welcoming hotel in a beautiful location »

From our arrival until our departure the staff were helpful and informative. The hotel was clean, and nicely decorated throughout. Our room although lacking in space had sufficient room and was well equipped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN P., We very much appreciate your comments regarding your stay at the ibis Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Célia Reception Hôtel Ibis Chartres Cathédrale

Alex Couples - 03/10/2019 Confirmed reviews AccorHotels
« Convenient venue for Chartres Cathedral »

A pleasant stay apart from the smell from the drains - we were advised to leave the windows open and to shut the bathroom door which certainly helped. Nice big room although the description as 'garden view' looked out over a back yard. Good breakfast although on Sunday morning it was clear they were struggling to keep up with the number of people who were present for the meal.

Nigel Solo - 29/09/2019 Confirmed reviews AccorHotels
« Pit stop »

As ever IBIS offered reasonable price (but not cheap in Chartres), secure parking and a good breakfast. The room was basic but clean. After taking the ferry to Dieppe, Chartres is just a 3-hour drive making it an ideal pit stop on my way to Limoges.

Phillip J. Couples - 24/09/2019 Confirmed reviews AccorHotels
« Convenient stopover in the centre of Chartres »

The hotel was the usual good standard of Ibis, with pleasant staff, good quality food and a comfortable bed, convenient for access to the Cathedral. Car parking was limited but adequate, shower room small but functional, the room was clean and well looked after. Some of your staff were excellent, especially under pressure at breakfast time, and very helpful at the bar and in the kitchen in the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nathalie VOGELWEITH Directrice Hôtel Ibis Chartres Cathédrale

F. M. Business - 23/09/2019 Confirmed reviews AccorHotels
« Well situated in town and a nice view from the room entitled us to appreciate our 2 days »

The room was a bit too small but the bed was comfortable. I dislike very much the soap bottle common to all the guests. I know that it is the same at all IBIS hotels but this is one very good opportunity to tell my thoughts high and loud... Breakfast was fine. Part of the staff at the counter was not professional enough. I required to use the points I had for the payment but one of the girls charged my credit card. I still need to check if the money was cashed back to my bank account>

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nathalie VOGELWEITH Directrice Hôtel Ibis Chartres Cathédrale

Patricia Couples - 22/09/2019 Confirmed reviews AccorHotels
« The hotel is well situated and we were able to use the garage »

We enjoyed our one night's stay and also the evening meal we had in the restaurant.

Explore21348712844 Couples - 20/09/2019 TripAdvisor review
« Poor restaurant service »

Good reception, smallish room, restaurant we had to chase for menu,drinks and wine. Long time serving, food ok but nothing to rave about. Woken at 3.30am and again 5.30am by shouting and doors slamming. Do not think we wil. Repeat our stay at this particular hotel.

Friends getaway - 19/09/2019 TripAdvisor review
« Came back for a second visit, and would come back again »

This is a very comfortable hotel, within walking distance of the cathedral. Standard was as good as when we last came two years ago. There was a private car park which is reassuring and not too expensive.

Friends getaway - 19/09/2019 TripAdvisor review
« Mostly good »

I stay here pretty much every year on my way down to and back from the south of France. In the past it has always proved a pleasant and reliable overnight stop. This year I was less happy with my experience. The hotel is well situated, clean and comfortable, and reasonably priced, as one would expect from an Ibis. It's a short (but steep!) walk up to the Cathedral Square and there is private garaged parking (expensive at nearly 10 Euro per night). So far so good - but this time service was slapdash and indifferent. On the outward journey, the breakfast bar ran out of croissants and, largely, bread and I was told brusquely "You will have to wait!". On the return journey the check-in experience was poor, the receptionist gave no welcome and rattled off the details of the frst room I had booked and handed me the key. When I pointed out I had two rooms reserved I got a curt "I haven't finished." This is not the level of service one expects.

Couples - 18/09/2019 TripAdvisor review
« A disappointing stay »

We again stayed at this hotel which we have used many times before.We found the room to be smaller than we expected and below par for the ever increasing charge. Breakfast was poor.They seemed to have run out of virtually everything and not replenished. We will think twice about staying there again.

David C. Families - 16/09/2019 Confirmed reviews AccorHotels
« Functional and rather impersonal »

Comfortable bed, quiet room which is starting to look rather tired

Anonymous Couples - 16/09/2019 Confirmed reviews AccorHotels
« Very dissapointing »

Reception good as well as car parking. Service in restaurant dismal, slow, had to ask for drinks, menu and chase for wine. Slow and not very helpful. Very noisy as 3.30am and again at 5.30am with shouting and banging of doors. must reconsider ever using IBIS for the future.

Peter B. Couples - 16/09/2019 Confirmed reviews AccorHotels
« Not expected Mercure standard »

I have stayed at Ibis hotels, virtually since their inception. The standard of this hotel was not up to expectations. Reception staff were slow to recognise that we were standing there, both on arrival and departure. The room itself was OK but the bathroom smelt awful. I believe that there may be a leak around the shower base and that I der eath was stale water.

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