Hotel - Novotel Lille Centre Grand-Place
Novotel Hotel Novotel Hotel

Novotel Lille Centre Grand-Place Hotel

4.3/5 5,229 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 12  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00/18:30-22:30
    • Opening hours : Week-end 06:30-12:00/18:30-22:30

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AUCHAN7 km / 4.35 mi BNP PARIBAS0.5 km / 0.31 mi CREDIT LYONNAIS1.5 km / 0.93 mi EURASANTÉ5 km / 3.11 mi HUMANIS0.5 km / 0.31 mi ROQUETTE FRÈRES35 km / 21.75 mi
BAYER SANTÉ5 km / 3.11 mi CAISSE D'ÉPARGNE1.5 km / 0.93 mi CRÉDIT AGRICOLE0.1 km / 0.06 mi EURATECHNOLOGIES5 km / 3.11 mi OXYLANE DÉCATHLON7 km / 4.35 mi SNCF1.5 km / 0.93 mi

Congress centre

CHAMBRE DE COMMERCE0.5 km / 0.31 mi

Exhibition and convention centre

LE NOUVEAU SIÈCLE0.15 km / 0.09 mi LILLE GRAND PALAIS1.5 km / 0.93 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.All our rooms are naturally lit and are equipped with a video projector and WIFI.

Novotel Lille Centre Grand-Place Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CLUB 25 m2 3 m 8 0 8 0 0
PACIFIQUE SUD 30 m2 3 m 15 13 15 15 0
ATLANTIQUE 60 m2 3 m 45 25 45 35 0
PACIFIQUE NORD 70 m2 3 m 50 27 50 40 0
ATLANTIQUE-CLUB 85 m2 3 m 70 33 70 40 0
PACIFIQUE NORD-SUD 100 m2 3 m 80 37 80 50 0
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Slide projector
    • Overhead projector
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 104 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 5,229 reviews

Our guest reviews for
Novotel Lille Centre Grand-Place

100% genuine reviews from our guests

Find out more
Perdita Couples - 17/07/2019 AccorHotels certified review
« We were very shocked at the state of the carpet in the hallways and especially the carpet in our room. »

The choices and standard of the breakfast was great really enjoyed it.. staff were helpful and friendly. I understand that areas of the hotel are waiting to be renovated but our hallway and room carpet was shocking too the point I would not walk on it with bare feet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Professor D. E. Business - 17/07/2019 AccorHotels certified review
« Very pleasant and convenient »

The hotel was very nice and convenient for my Conference location. The staff were very helpful and I hope you pay them good wages as they work very hard! I would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David E., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Andrew P. Couples - 17/07/2019 AccorHotels certified review
« Welcoming and comfortable »

Our room was just what we wanted with a comfortable bed and practical facilities. Breakfast every morning was delicious and plentiful. Staff were helpful and friendly. The location of the hotel was convenient for all our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew P., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Anonymous Business - 10/07/2019 AccorHotels certified review
« Well received. »

I enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danie M., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Johan Couples - 29/06/2019 AccorHotels certified review
« Quite good »

quite good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johan V., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Paul H. Couples - 07/06/2019 AccorHotels certified review
« A Pleasant Weekend Break. »

We had a very pleasant 3 nights in Lille,the hotel is in a great location to take in all the city has to offer and is only a 15 walk from the Eurostar station. The staff were so very friendly and helpful especially the front desk, who couldn't have been nicer. The food and drinks were excellent as was the room. A great hotel for a short break.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Mario Families - 04/06/2019 AccorHotels certified review
« Nice hotel great location »

We had a plesant stay. The hotel has a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario K., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

E. C. Couples - 02/06/2019 AccorHotels certified review
« Nice stay »

Good location, excellent housekeeping service, the rooms are a little tired, and could do with a refresh, the carpet in particular looked ready for replacement. The paper cups provided for tea and coffee are tiny and pretty much single use only, before they start to leak. It was good having a small quiet fridge in the room. I'm only 5ft 10" tall yet had to stoop to use the shower. I found the bed ok, but my partner found it uncomfortable. Likewise she wished she had brought her travel hair dryer as the one provided fixed to the wall wasn't ideal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ Responsable Réception

Frederic Families - 02/06/2019 AccorHotels certified review
« Not to it’s standards »

Horrible and dirty hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederic D., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Grand-Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie Ange SAGNIEZ Responsable Réception

G. Families - 30/05/2019 AccorHotels certified review
« Weekend away with a baby »

This was our first trip abroad with a baby and they were nice enough to provide us with a cot and a baby bath tub which definitely helped. The room was a family room and a reasonable size too. Location of the hotel was great, walking distance to all the sites. The only downfall we really felt was that the hotel room did not have the AC system turned on, this was apparently due to the system still thinking it was still in winter. It was a warm weekend around 18degrees, and the room felt a lot warmer so we had to leave our baby in just his nappy whenever we were in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ Responsable Réception

Dan Business - 29/05/2019 AccorHotels certified review
« Lille business trip »

excellent room, quiet, friendly personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan B., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Sian Business - 27/05/2019 AccorHotels certified review
« Clean, comfortable, friendly »

I booked an executive room, which was a good size. The bed was ok, but it was clean and fresh. The hotel was in a great location, the staff were friendly and the breakfast was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sian B., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Anonymous Business - 25/05/2019 AccorHotels certified review
« expensive »

expensive for the quality of the hotel. Confusing in receiving an email on the day of the check out stating that an invoice would be raised and the costs charged to the credit card, when payment in full had already been made at check-in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff V., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Grand-Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Dominic B. Friends - 19/05/2019 AccorHotels certified review
« Excellent »

A pleasant experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dominic B., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Fred Families - 11/05/2019 AccorHotels certified review
« Confortable and ideally located »

Hotel is clean and well located Next to a car park Breakfast is extensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Federico T., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Lw Families - 08/05/2019 AccorHotels certified review
« Good stay »

Good location and helpful staff. Quiet and good facilities with very comfy bed, but room could have done with a better clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ Responsable Réception

Ramazan Business - 07/05/2019 AccorHotels certified review
« ELEVATOR AND THE ROOM A LITTLE OLD NOW »

LOCATION IS PERFECT GREETING AND STAFF WERE WARM ROOM AND ELEVATORS ARE A LITTLE OLD NOW BREAKFAST WAS VERY GOOD INTERNET WAS VERY GOOD

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ Responsable Réception

Kambire Business - 01/05/2019 AccorHotels certified review
« NOVOTEL LILLE »

Good. no slippers. the room was a little bit smelly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ Responsable Réception

Alan G. Couples - 27/04/2019 AccorHotels certified review
« High quality , excellent value hotel »

Excellent hotel. I have only one criticism relating to guests arriving by private car. Although public reasonably placed parking is available close to the hotel it would be helpful there was a dedicated drop-off parking space in front of the hotel, particularly for guests with limited mobility. Secondly, as one crosses the square from the public parking there is a large illuminated 'Novotel' sign facing you over a gate/door that is permanently locked. The inconvenience of the hotel lacking private parking would be lessened if guests did not have to walk the extra distance to the front of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan G., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Shane C. Business - 19/04/2019 AccorHotels certified review
« Central, Pleasant, Clean, Great value for money, professional approachable staff and an enjoyable breakfast. »

Only stayed one night on business. A very central well kept hotel that is value for money. The staff looked very professional, well trained and approachable. The room was well kept and clean. [I did find it very warm in the middle of the night though.] The breakfast was excellent and I really enjoyed the choice and the quality of the food. The checkout process was very easy and time saving. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane C., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

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