Hotel - Novotel Toronto Centre
Novotel Hotel Novotel Hotel

Novotel Toronto Centre Hotel

4.5/5 332 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Polish
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Indoor heated pool. Closed for maintenance till july the 04th 2019
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycles rental (Nearby)
    • Outdoor sports

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BANK OF MONTREAL0.9 km / 0.56 mi CIBC0.3 km / 0.19 mi CORUS ENTERTAINMENT1.1 km / 0.68 mi FINANCIAL DISTRICT1 km / 0.62 mi QUEBECOR1.1 km / 0.68 mi SCOTIABANK0.8 km / 0.5 mi
BERWICK PARK53.2 km / 33.06 mi COGECO46.3 km / 28.77 mi EDS0.32 km / 0.2 mi MERYL LYNCH0.24 km / 0.15 mi ROYAL BANK1.4 km / 0.87 mi VALE LIMITED1.4 km / 0.87 mi

Congress centre

METRO TORONTO CONVENTION CENTRE0.4 km / 0.25 mi

Exhibition centre

NATIONAL TRADE CENTRE5.04 km / 3.13 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Toronto Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SUITE 217 18 m2 2 m 0 0 6 0 0
SUITE 215 23 m2 2 m 0 0 8 0 0
BORDEAUX 65 m2 2 m 50 22 22 32 40
SUITE 221 67 m2 2 m 0 0 10 0 0
SUITE 223 67 m2 2 m 0 0 12 0 0
BOURGOGNE 72 m2 2 m 50 22 22 32 40
PROVENCE 74 m2 2 m 50 25 24 40 60
ALSACE 153 m2 3 m 100 30 34 60 80
CHAMPAGNE BALLROOM 231 m2 2 m 280 58 114 160 180
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Video equipment
    • Overhead projector
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 262 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 7,046 reviews

Our guest reviews for
Novotel Toronto Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 332 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
C. R. Families - 16/07/2019 AccorHotels certified review
« A lovely hotel with all that we needed! »

I had checked in two days prior to our arrival via email. I was happy to see a prompt asking for our arrival time. I indicated we would arrive prior to noon and I was extremely pleased that our room was indeed available for us at 11:30 am when we arrived. This is invaluable when travelling with children and I will remember this when booking future trips. The room was lovely and spacious however if we had stayed more than one night, the lack of dresser drawers would have been concerning. Some may live out of their suitcase but I like to unpack ours. The rain shower was a nice surprise and my children enjoyed the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charmaine R., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. I am truly thrilled you and your family enjoyed your visit with us. Our newly renovated rooms and pool are certainly a hit with our guests, and we agree.. the rain shower, we believe is the best way to get your morning started. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Shuvaloy M. Business - 16/07/2019 AccorHotels certified review
« returning home »

Excellent service from checking, restaurant and all service staff. One concern. Over the last number of times I stay at the hotel, the laundry is returned either damaged or at times missing. Initially I thought this was an individual exception, but increasingly am seeing that the quality of laundry/dry cleaning is poor. I suggest considering a new vendor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shuvaloy M., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I most sincerely apologize for the experience with using our dry cleaning/laundry vendor during your visit. It is very disappointing to hear, and I will certainly address and share with our Executive Team. I do hope our front desk team assisted with any compensation to rectify any damage. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Andrew White Manager, Operations

Jim Couples - 16/07/2019 AccorHotels certified review
« Convenience galore at the Toronto Centre Novotel »

The hotel was in a great location near plenty of restaurants. It was also close to St. Lawrence Market. The best part was the elevator in the lobby down to the parking garage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James P., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Craig R. Business - 15/07/2019 AccorHotels certified review
« A fantastic place to stay with a group - staff couldn't be more helpful »

We stayed with 32 students and staff from St. John Fisher Catholic High School and we couldn't have picked a better hotel in Toronto. Great location, great facilities throughout the hotel, great breakfast - the list is endless. As a large group, we can sometimes be a bit of a nuisance with all of our instruments and gear, but the hotel were so accommodating. Nazir in particular arranged a space for us to store all of our gear from day to day and was the main man! Thank you so much.

Anne M. Couples - 15/07/2019 AccorHotels certified review
« Excellent »

Everything was great the staff was knowledgeable and efficient. Hotel was clean. Will recommend this hotel to other people

Anonymous Business - 15/07/2019 AccorHotels certified review
« everything was Great »

Great

Anonymous Business - 15/07/2019 AccorHotels certified review
« The room was clean and staff was accommodating. »

The room was clean and staff was accommodating.

James G. Families - 14/07/2019 AccorHotels certified review
« Fair »

Is a very nice facility but lacks all the services of other properties. No valet, room service or bell person. Coffee machine was broken.

Jeanne Business - 14/07/2019 AccorHotels certified review
« Awesome stay »

I really liked the location, the cleanliness, the wifi and the food! But most of all the caring staff!

Yc Friends - 13/07/2019 AccorHotels certified review
« Fit for purpose »

Good location, large room, bathroom could have had more amenities. Disappointed to see plastic / paper cups instead of glass.

Anonymous Couples - 13/07/2019 AccorHotels certified review
« Wonderful service, friendly helpful staff, »

Fantastic stay, very clean comfortable room. Staff went over and above to help us with whatever we needed or asked . Will definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank yo u very much for the excellent score of our hotel. My colleagues pride themselves on being always available for our guests and I am very happy to hear that you were able to experience this. Please do come visit us again. Sincerely, Steuart H. Manager - Operations

Justin L. Families - 13/07/2019 AccorHotels certified review
« Clean, new, comfortable and minimalistic. »

Fabulous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for the great score of our hotel and services. I am very happy to hear that you had a fabulous experience. We look forward to your next stay with us. Sincerely, Steuart H. Manager - Operations

Robert G. Couples - 13/07/2019 AccorHotels certified review
« Perfect First Impressions »

This was our first visit to Toronto. We enjoyed everything about the hotel and the city immensely. All the staff were helpful and genuine. Delicious meals at the restaurant with exceptional service by Luke, Ryan and all the others. Great location from which we walked and drove to explore. Easy parking. Just superb in every way. We were disappointed that the pool was closed for repairs. But everything else was fine. A great delight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for the perfect rating of our hotel. I am so glad to hear that yo u had such a wonderful experience with us and my colleagues. It is wonderful to hear that you were taken care of so well. I do apologize about the pool being closed, however you will be happy to know that it is now back in operation; and we look forward to your next stay with us. Sincerely, Steuart H. Manager - Operations

Shawn Families - 12/07/2019 AccorHotels certified review

Excellent rooms, service and location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for the excellent score of our hotel! I very happy to hear that we have impressed you so. We look forward to your next stay with us. Sincerely, Steuart H. Manager - Operations

Douglas H. Friends - 12/07/2019 AccorHotels certified review
« Brilliant hotel in the best location »

The arrival for the first time and every time after filled me with joy. Such a great aroma and beautiful lobby. Positive and professional staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We are blushing with pride at your comments. Thank you so much for the perfect score of our hotel, services and most importantly, our staff. We look forward to your future visits. Sincerely, Steuart H. Manager - Operations

Kane Business - 11/07/2019 AccorHotels certified review
« Polite, clean, courteous and pleasant. »

Excellent as always. The cost of the lounge's menu is a bit disconcerting but that's Toronto I guess. Thanks for another great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you so much for your great score of our hotel. We would love to have you back and hope you bring your friends and family as well. Sincerely, Steuart H. Manager - Operations

Sylvain Families - 11/07/2019 AccorHotels certified review
« Nice room, great personnel »

It was a great stay for my entire family. We liked the room, we liked the location, we liked the pool and the fitness room and we liked the staff.

Danielle Couples - 10/07/2019 AccorHotels certified review
« Great stay »

Easy check-in, great location, clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you so much for the excellent score of our hotel and services. We are truly privileged to invite you back to have another wonderful experience with us. Sincerely, Steuart H. Manager - Operations

Steve Families - 10/07/2019 AccorHotels certified review
« good »

AC in room 339 was not cold and fan was not powerful enough to cool room. Breakfast was over priced. No pets should be allowed, by my parents room 305 a dog barked none stop. Beds should have a top sheet. not just the comforter, we slept with no covers also due to the ac not working properly. Rooms are very nice.

Janne Families - 10/07/2019 AccorHotels certified review
« Nice quiet hotel »

Staff at the desk were very friendly. Room was modern, quiet and very clean. The shower pressure was weak though. Building and decor nice. The main negative was an overpowering smell of cleaning product/air freshener in the lobby. We had ichy eyes and runny noses both days of our stay when in the lobby.

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