Hotel - Novotel Toronto Centre
Novotel Hotel Novotel Hotel

Novotel Toronto Centre Hotel

4.5/5 392 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Polish
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Indoor heated pool. Closed for maintenance till july the 04th 2019
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycles rental (Nearby)
    • Outdoor sports

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BANK OF MONTREAL0.9 km / 0.56 mi CIBC0.3 km / 0.19 mi CORUS ENTERTAINMENT1.1 km / 0.68 mi FINANCIAL DISTRICT1 km / 0.62 mi QUEBECOR1.1 km / 0.68 mi SCOTIABANK0.8 km / 0.5 mi
BERWICK PARK53.2 km / 33.06 mi COGECO46.3 km / 28.77 mi EDS0.32 km / 0.2 mi MERYL LYNCH0.24 km / 0.15 mi ROYAL BANK1.4 km / 0.87 mi VALE LIMITED1.4 km / 0.87 mi

Congress centre

METRO TORONTO CONVENTION CENTRE0.4 km / 0.25 mi

Exhibition centre

NATIONAL TRADE CENTRE5.04 km / 3.13 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Toronto Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SUITE 217 18 m2 2 m 0 0 6 0 0
SUITE 215 23 m2 2 m 0 0 8 0 0
BORDEAUX 65 m2 2 m 50 22 22 32 40
SUITE 221 67 m2 2 m 0 0 10 0 0
SUITE 223 67 m2 2 m 0 0 12 0 0
BOURGOGNE 72 m2 2 m 50 22 22 32 40
PROVENCE 74 m2 2 m 50 25 24 40 60
ALSACE 153 m2 3 m 100 30 34 60 80
CHAMPAGNE BALLROOM 231 m2 2 m 280 58 114 160 180
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Video equipment
    • Overhead projector
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 262 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 100 family rooms
  • 16 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Ice machine
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Radio in room
    • Direct dial telephone
    • WIFI in your room
    • Cordless telephone
    • Work desk in all rooms
    • TV room service ordering
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • Web TV
    • Pay per view channel(s)
    • Telephone
    • Satellite/cable colour TV
    • Video games on TV in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 7,512 reviews

Our guest reviews for
Novotel Toronto Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 392 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Wendy H. Couples - 12/09/2019 AccorHotels review
« Mrs H. »

Comfy beds excellent room service.. helpful staff. Very pleasant too

Our hotel has responded to the review
Our hotel has responded to the review

Dear H., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R - Manager, Operations

P H. Couples - 12/09/2019 AccorHotels review
« Ideal location for a short vacation. »

The hotel is in an great location close to the lake and main tourist attractions. The room was spacious and comfortable -particularly the bed and pillows, and it was very clean. It was great to use the pool and hot tub after a day sight seeing. The breakfast was excellent with plenty of choice and the take-away coffee and teas were a bonus. We thoroughly enjoyed the evening meal that we had there. The staff were helpful and welcoming. It was a very enjoyable stay and we would highly recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs H., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R - Manager, Operations

Sue S. Couples - 12/09/2019 AccorHotels review

Very pleasant and comfortable. Staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R - Manager, Operations

Melissa B. Business - 12/09/2019 AccorHotels review
« Overall Great »

Very nice gym, pool, (hot tub could be hotter and has really awkward seating height). Housekeeping service was perfect and attentive. In-room amenities were nice. Was really appreciative of the early check-in. Only pitfall is limited storage space, but overall room layout is great. FD staff is hit or miss. As a service industry professional, it's always best to be greeted in a very friendly tone by the front desk and sometimes I felt that was lacking. Also the shop was often out of a lot of food throughout the day with limited options. Would be nice to have a stocked minibar, as well. Nespresso machine is a nice touch. Breakfast was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa B., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We will let our maintenance team know your feedback regarding the temperature of the Jacuzzi tub, we will see if we are able to get the highest setting adjusted. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered with our guest services agent/s as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Marina - Dir. of Rooms

Anonymous Friends - 11/09/2019 AccorHotels review
« Very good »

Very nice and clean room. The beds and pillows were very comfortable. The sounds from the street and from the hallway carried a bit inside the room but not too much. Bathroom was very clean. The pump on the door to our room did not function properly so our door was open after housekeeping had left the first day, we notified the front desk and they sent someone up to fix it right away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Sverrisdottir, We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R - Manager, Operations

Sandra &. R. Couples - 11/09/2019 AccorHotels review
« Fabulous Short Stay »

From the moment we arrived, we felt quite at home. We were greeted promptly at check-in and received a warm welcome. The lady was thorough in explaining everything. During our stay, we observed that a ground floor lift was always open ready for guests to access - this was a unique experience on our holiday am much appreciated after a long day. The room was well appointed and spacious enough for our needs. The bed was extremely comfortable too. Upon checking out we were delighted to be told that luggage storage was available. We took advantage of this whilst we explored the City prior to heading to the Airport. Our luggage was retrieved in a timely manner and in the condition we left it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R - Manager, Operations

Couples - 11/09/2019 TripAdvisor review
« Very well located! Comfortable and newly renovated rooms! »

It was a very pleasant stay! We were attended by amazing staff, from the front desk to the restaurant! The rooms are comfortable and renovated! It was my 5th stay at this hotel and it has always been my choice when staying in Toronto. It is near Union a station, making it easy to go to the airport using UP express, to watch games in Scotiabank Arena, to shop at Eaton Centre or The Bay, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear cnbeiro, Thank you so much for your perfect rating! We feel very honored to have loyal guests like you. We are glad to have our facilities upgraded that met your expectation during each visit. Since frequently staying with us, we would suggest to open a membership account - Le Club AccorHotels to earn points for free stays, discounts on reservations and purchases, and many other benefits if you have not done so. It is totally complimentary and only takes a few minutes to register. Thank you again for choosing the Novotel Toronto Centre. We look forward to your next trip in Toronto with us! Best regards, Khoa T. Front Office Manager

A R. Friends - 10/09/2019 AccorHotels review
« Fantastic »

Lovely room, clean and fresh. Fantastic location with local bars opposite. Breakfast good selection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R - Manager, Operations

Anonymous Couples - 10/09/2019 AccorHotels review
« Satisfying »

Comfortable room. Close to amenities. Friendly staff. Only issue was booking three nights before my stay for $419/night and then upon looking at your website upon check in the price of a room was now $338/night. Will most likely book at the hotel in the future although was not too thrilled to have paid an extra $80.

Anonymous Business - 09/09/2019 AccorHotels review

The location is amazing because it is so close to Union Station and many restaurants etc. downtown. The room was beautiful and the bed was comfortable. The restaurant staff were amazing: after checking out, they allowed me to stay in the restaurant and work on wifi for several hours after I ate my delicious lunch. They were very cheery with great service. I would definitely recommend this location for anyone travelling for work or pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R - Manager, Operations

Ev Families - 09/09/2019 AccorHotels review
« Family friendly stay »

Nice location, comfy beds & spotless bathroom & housekeeping

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R - Manager, Operations

Rose S. Couples - 09/09/2019 AccorHotels review
« Very nice and comfortable stay »

Very comfortable room and bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Addison P Supervisor F&B Operations

Chris W. Couples - 09/09/2019 AccorHotels review
« Enjoyable stay thank you »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Addison P Supervisor F&B Operations

Rajneesh G. Families - 09/09/2019 AccorHotels review
« A good stay »

good room sizes with all amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R , Manager Operations

Anonymous Families - 09/09/2019 AccorHotels review
« Disappointing check-in and poor tv service »

We had booked 4 rooms for a wedding party. Even though checkin is supposed to start at 3, when we arrived at 3:30, 2 of the rooms weren't ready and we were told they wouldn't be ready until 4:30. Because we needed to leave for the wedding at 5, we couldn't wait and had to accept 2 rooms on 2 different floors, at around 4 and 4:15. This meant there was no point booking through the wedding party and that we had to rush to get ready, which was not fun. The man on the front desk was very sympathetic and did comp us $100 towards our breakfast the next morning, so your staff did do what they could. Once we were in our rooms, several of us found that the tv service was bad, with channels freezing all the time. I've used your chain before, but it would be hard to recommend the Toronto Novotel after this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I am sorry that we were not able to provide you a room on time for your arrival. Our housekeeping team tried their best on that day to have rooms ready on time and it is clear that day we fell short. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Paul R - Manager, Operations

Anonymous Families - 09/09/2019 AccorHotels review

Tv was an issue. Reception was not very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Paul R - Manager, Operations

J A. Families - 09/09/2019 AccorHotels review

clean, welcoming, convenient, nicely designed, simple, modern. excellent breakfast and staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer A.-Tracy, We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Addison P Supervisor F&B Operations

Mrs. G. M. Couples - 08/09/2019 AccorHotels review
« Mrs. Gloria M. »

Always accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gloria M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Addison P Supervisor F&B Operations

Odette Solo - 06/09/2019 AccorHotels review
« A great hotel in a great location »

It was just perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R - Manager, Operations

Mark C. (. O. T. Couples - 06/09/2019 AccorHotels review
« Incredible Staff, Exceptional Housekeeping and Great Breakfast. »

Rachel (aka Angela), Sebastian (aka Barcelona) Sharif and Paul are amongst the finest reception staff I have ever encountered. Check in & out very smooth. Every enquiry promptly dealt with to my satisfaction. Genuinely friendly and professional. Room was spotless every day. Breakfast service, despite being busy, was a high standard. Fried, poached or scrambled, the eggs were perfect and fresh which is not easy to achieve. You should be proud of your restaurant staff at breakfast. Ate in the Café Nicole every evening and due to Jean-Paul and Rohan plus a consistently excellent chef was very satisfied. Cannot wait to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul R - Manager, Operations

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