Hotel - Mercure Paris Bercy Bibliothèque Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Bercy Bibliothèque Hotel

4.0/5 939 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ACCENTURE1 km / 0.62 mi AVENTIS0.5 km / 0.31 mi BOEHRINGER1.5 km / 0.93 mi CAISSE EPARGNE0.2 km / 0.12 mi NATIXIS0.5 km / 0.31 mi
ACCOR1.4 km / 0.87 mi BANQUES POPULAIRES0.5 km / 0.31 mi CAISSE DES DEPOTS0.5 km / 0.31 mi DISNEY1.5 km / 0.93 mi RFF1.5 km / 0.93 mi

Your meetings and events

For your meetings, the Mercure Paris Austerlitz Bibliotheque offers a fully refurbished seminar room equipped with all the latest technologies and able to accommodate up to 22 people.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
QUAI DE SEINE 45 m2 2 m 30 22 22 25 0
    • Flipchart
    • Audio and video equipment
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment
    • High speed transmission line
    • Hotel connected to conv. centre

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Fully soundproofed cozy and comfortable rooms: everything you need to enjoy Paris! Be tempted by our Privilège rooms and upscale equipment... Rooms for people with reduced mobility on request.

  • 88 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 16 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 3,152 reviews

Our guest reviews for
Mercure Paris Bercy Bibliothèque Hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 939 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Families - 14/11/2019 Confirmed reviews AccorHotels
« Nice personal and comfortable room »

The personal was very nice and could help me in everyrhing I needed. The breakfast was huge and tasty and I had a large choice what I wanted to eat that day. The room was clean and the beds comfortable. Only the pillows were a little hard, but maybe if I had asked at the reception I'd get new ones.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Orianne DORDONAT Room Division Manager

Edouard Business - 14/11/2019 Confirmed reviews AccorHotels
« not meeting expectations »

Ok. Bathroom sink was blocked even though I've asked the desk to fix it. Same for shower sink. really annoying. Room looks not clean and is smelly of chemicals like the rest of the hotel. No organic fresh fruits/no fresh fruits available. Breakfast very very poor, not at the level of what's expected from a 4* hotel from accor in paris. Understaffed resources during breakfast can't handle the rush since the hotel is full. Only reason i'm not rating at 1 is that the room was noiseless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir L., First of all, I would like to thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bercy Bibliothèque. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer everyday; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence as the product on the breakfast room and also the cleaning of the room. We will make some big renovations at the end of the year with a new breakfast room, and a very big lobby. I hope, you will give us a new chance to have a best image of our establishment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orianne DORDONAT Room Division Manager

Anonymous Couples - 03/11/2019 Confirmed reviews AccorHotels
« A little disappointing »

No air conditioning in the room. Blocked toilet not dealt with.

Our hotel has responded to the review
Our hotel has responded to the review

Mr M., Thank you for taking the time to write to us following your stay at Hôtel Mercure Paris Bercy Bibliothèque. We are sorry the performance did not live up to your expectations, and we ask you to accept our most sincere apology. In fact, the air conditioning is switched off during the winter period which is why it was turned off. However our team is available 24h/24h do not hesitate to ask us to solve your disagreements during your stay. The Mercure hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented from today. Waiting to welcome you Romain

George W. Couples - 03/11/2019 Confirmed reviews AccorHotels
« Mr George W. »

Was what I expected, however, more coffee sachets would have helped as 2 per day for 2 adults is insufficient. Staff and service were acceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir W., First of all, we very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the tea bags in the room, we apologize for this inconvenient and please be assured that we will think about this point in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Orianne DORDONAT Room Division Manager

Anonymous Families - 28/10/2019 Confirmed reviews AccorHotels
« Super »

Location is very good, with direct access to metro, staff is nice and helpful, parking is convenient, room is big and nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAIRE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romain

Anonymous Business - 27/10/2019 Confirmed reviews AccorHotels
« Disappointing »

A Parisian hotel rating of four stars is clearly not comparable to a similar rating in the UK or USA. The room was somewhat cramped. No slippers or bathrobe was supplied. Of the more than 40 television channels on offer, only two were for English language services. Almost all the rest were French.

Our hotel has responded to the review
Our hotel has responded to the review

Mr B., Thank you for taking the time to write to us following your stay at Hôtel Mercure Paris Bercy Bibliothèque. We are sorry that the service did not meet your expectations, we understand your disappointment regarding the service, the hotel services are different from one country to another. The Mercure hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Again, we thank you for your feedback and hope to regain your confidence during a future stay. In the expectation of welcoming you soon, we ask you to believe Mr B. in the expression of our best feelings Romain

Anonymous Business - 26/10/2019 Confirmed reviews AccorHotels

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Bercy Bibliothèque. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Cordialement, Romain

Vidhi N. Families - 23/10/2019 Confirmed reviews AccorHotels
« Fantastic trip for GOT7 concert »

The reception staff were incredibly friendly, jovial and helpful. They helped us with navigating the area and offered support during our stay when necessary. The staff were very smiley and welcoming. The after check out storage facility was very very helpful and the waiting area for guests was also helpful. The room was kept clean and everything was satisfactory. My only qualm was that there were no spoons or cutlery in the room and another serious qualm is that there is very poor lighting in the room - thus making it incredibly difficult to apply makeup for example. There could also be an increase in sockets around the room, perhaps closer to a mirror. An adapter service could also be offered, perhaps also with USB ports too. Otherwise, on the whole, a very recommendable experience, especially for concert goers as the Accorhotels arena is less than a ten minute walk away. The Quai de la Gare metro station is only across the road, making it very easy to travel within and out-with the city of Paris. There are also restaurants and a convenience store nearby. Bercy village and park are also less than twenty minutes away by walking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIDHI N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive a real positive feedback for us like yours. Please be assure I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services day after day. Thank you also for your ideas regarding the furnitures inside of the room. We will see what we can do concerning the light or the USB ports. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Orianne DORDONAT Room Division Manager

Gary Couples - 22/10/2019 Confirmed reviews AccorHotels
« one night in Paris »

Great team, hotel perfectly situated for Bercy and the Seine. Room looked a little old but was perfectly functional and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Orianne DORDONAT Room Division Manager

Anonymous Families - 15/10/2019 Confirmed reviews AccorHotels
« Great Stay in Great Location »

Helpful friendly staff. Great convenient location, very close to public transport, river walks, restaurants, bakery and supermarket. Rooms were well maintained and appointed. I was surprised there was no outside noise; the double windows are very effective at keeping the noise out. This quietness and the blackout curtains made for easy sleeping. We had two room; the air-conditioner was not working properly in one room; perfect in the other.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir B., First of all, we would like to thank you for taking time to answer to our guest experience. It is with a real pleasure that we welcomed you in our establishment, and a greatest pleasure that we read your message. Be assured that we will share your feedback to all of our team because your satisfaction is the most important for us. We hope to have the chance to welcome you one more time in Paris. We wish you a very nice day. Kind Regards, Orianne DORDONAT Room Division Manager

Uluhan Couples - 07/10/2019 Confirmed reviews AccorHotels
« Very convenient, very clean and functional »

Our stay was really comfortable. The hotel room was silent and clean. The breakfast was also very satisfying with a very good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ULUHAN A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Karan C. Couples - 02/10/2019 Confirmed reviews AccorHotels
« Short stay ! »

Extremely well located property with good connections to other destinations. Great breakfast and cosy rooms. Strongly recommend for your convenience and comfort . Enjoy!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARUNAKARAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud M.; Main manager assistant.

Volodymyr K. Couples - 22/09/2019 Confirmed reviews AccorHotels
« Super hotel! »

Super.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VOLODYMYR K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud M. Main manager assistant.

Anonymous Couples - 15/09/2019 Confirmed reviews AccorHotels
« Very comfortable room and good service »

The hotel was well positioned for a weekend in Paris. The staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMANDA R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud M.; Main assistant manager

Anonymous Business - 12/09/2019 Confirmed reviews AccorHotels

Great quiet location, lovely staff and very comfortable rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. we are looking forward welcoming you again. Sincerely,

Kelvinp Couples - 26/08/2019 Confirmed reviews AccorHotels
« Good location near local train station and reasonable sized rooms for Paris »

Location for us is great, the metro line 6 goes to Bercy which links to major parts of the city. Rooms are ok, clean and manageable. The cost is also quite reasonable. Anyone looking for an upgrade can consider the Novetel at Bercy, which my friend had book.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YEN LENG P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud M.; Adjoint de direction.

Hilary Business - 26/08/2019 Confirmed reviews AccorHotels
« Clean and comfortable room in a good location. »

I enjoyed my stay very much. The staff were friendly and helpful and the room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HILARY F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud M. Main assistant manager.

Stergiani Families - 16/08/2019 Confirmed reviews AccorHotels
« Nice hotel and polite staff »

It was the third time I chose that hotel in Paris. The hotel is nice and the staff is helpful and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., Thank you very much for your kind review and for your fidelity, it is very precious to us! We look forward to welcoming you again next time. :-)

Anonymous Families - 10/08/2019 Confirmed reviews AccorHotels
« Nice location, neat rooms »

We stayed here before and liked the proximity to the underground stop and the nice restaurant next-door. Rooms are clean and fairly soundproof. Staff is helpful and speaks English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., Thank you very much for your kind review, it is a pleasure to read your satisfaction! As you mentioned, our hotel is in front of the metro station Quai de la gare and there are many good restaurants around. Rooms are clean and are equipped with double-glazed window :-) We are glad that you liked the professionalism of our staff. We hope to see you soon at Mercure Paris Bercy!

Neagoe A. Families - 07/08/2019 Confirmed reviews AccorHotels
« Excelent »

Very friendly staff, very clean rooms, very good breakfast, the apartment with terrace is fabulous. We will definitely return to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A., Thank you very much for your kind review! We are glad that you enjoyed the staff, breakfast and our room with terrace. We look forward to welcoming you next time! :-)

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