Hotel - Novotel York Centre
Novotel Hotel Novotel Hotel

Novotel York Centre Hotel

4.0/5 2,801 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 12  GBP
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Bike rack facilities


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00 - 12:00
    • Opening hours : Week-end 12:00 - 12:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby


HSBC0.8 km / 0.5 mi NORWICH UNION0.8 km / 0.5 mi SHEPHERD CONSTRUCTION1 km / 0.62 mi UNIVERSITY OF YORK2 km / 1.25 mi
NESTLE ROWNTREE2 km / 1.25 mi PORTAKABIN4.83 km / 3 mi SMITH AND NEPHEW2 km / 1.25 mi

Congress centre

BEST WESTERN MONKBAR HOTEL1.61 km / 1 mi HARROGATE28.97 km / 18 mi HILTON YORK HOTEL0.1 km / 0.06 mi HOLIDAY INN YORK HOTEL2.41 km / 1.5 mi MARRIOTT YORK HOTEL2.41 km / 1.5 mi PARK INN0.8 km / 0.5 mi QUALITY HOTEL0.1 km / 0.06 mi

Exhibition centre


Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel York Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FISHERGATE SUITE 200 m2 2.7 m 210 46 60 90 140
MEETING ROOM 1 & 2 90 m2 3 m 70 24 32 32 50
MEETING ROOM 3 55 m2 3 m 50 22 26 16 20
MEETING ROOM 4 55 m2 3 m 50 22 26 16 30
MEETING ROOM 5 50 m2 3 m 50 20 20 20 30
MEETING ROOM 6 43 m2 3 m 35 16 16 16 20
MEETING ROOM 3 & 4 110 m2 3 m 100 26 36 40 60
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • WIFI access
    • Syndicate rooms
    • Podium
    • Lectern
    • Day light
    • Slide projector
    • Video equipment
    • Overhead projector
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children.Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

  • 124 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 124 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Web TV
    • TV room service ordering
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 8,006 reviews

Our guest reviews for Novotel York Centre

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,801 reviews
Couples - 08/12/2018 TripAdvisor review
« Perfect location »

We've stayed here a number of times, never disappointed. Can't recommend highly enough. 5 mins walk to the main shopping areas. Staff and service are excellent had meal in restaurant - beautiful; if anything more choice needed.

C B. Families - 05/12/2018 AccorHotels certified review
« We had a wonderful weekend »

Room was comfortable clean well equipped the staff were all very helpful and courteous breakfast was exceptional and facilities enjoyable thank you for a fantastic stay

Dawn B. Families - 05/12/2018 AccorHotels certified review
« Our visit »

We love staying at the hotel , it is clean , modern , and staff are so friendly. Just a couple of niggles , I do wish there could be a smoking shelter out side for bad weather , and I requested a room with a separate shower and bath as I have spinal problems! My request wasn’t fulfilled. But overall we will be back for another stay .

Discover25273624468 Family - 05/12/2018 TripAdvisor review
« york at christmas »

the novotel was the perfect location to visit York centre. within walking distance of main facilities. the rooms have been updated and the catering is a good standard. building work meant a restriction on parking spaces

Mrs K. W. Couples - 04/12/2018 AccorHotels certified review
« Lovely rooms »

We had a lovely clean room and was very impressed. Breakfast was hot cooked food and freash coffee .

Rachel H. Couples - 02/12/2018 AccorHotels certified review

Was not informed when booking over the phone that building work was being carried out until the banging started at 7 am Saturday morning was not happy about that as we had travelled a long way.

Couples - 02/12/2018 TripAdvisor review
« Novetel York »

Ok and handy for centre (about a 15min walk) Facilities good and room excellent but loses points for bath towels which are no bigger than a domestic hand towel and the bar costs - £2 for a packet of crisps is definitely excessive! Staff friendly and check in / check out very quick. Car parking is £12.50 a night and is limited, I suspect due to the ongoing extension works which are taking place. Breakfast very good with only downside being (apparent) lack of gluten free option. Would stay again

Anonymous Solo - 01/12/2018 AccorHotels certified review
« comfortable and convenient »

Very easy booking , check in/out and car parking. Room very comfortable. My sense of smell is not what it should be but slight smell of drains from basin plug, but only at very close quarters. Staff helpful. Location extremely convenient for exploring York on foot, and well stocked bar for a nightcap after an evening in the City!

Mandy Friends - 01/12/2018 AccorHotels certified review
« Great stay as always! »

We stay at the Novotel York every year and it is always fantastic! Breakfast was excellent, apart from the sausages which were a bit grislily! The rooms were clean and comfortable apart from the shower in room 308 which was quite dirty. Why do not provide water in the rooms anymore?

Anonymous Couples - 01/12/2018 AccorHotels certified review
« Excellent hotel and amazing team. »

We were made very welcome by all the friendly staff and we are looking forward to our next stay in York.

L F. Families - 01/12/2018 AccorHotels certified review
« Perfection from start to finish »

Every little detail was well thought out and catered for. Particularly grateful for the extra touches :)

L W. Families - 01/12/2018 AccorHotels certified review
« Disappointing and not value for money »

The bed configuration was not what I paid for. We arrived to find a double bed, not too singles. I was on a shopping trip with my sister. The external door handle was covered in a sticky red jam/sauce. The extraction fan in the shower room did not work. The website gives the impression that a family room is bigger. I paid for a family room so as to have more space but was then advised by staff the room sizes in the hotel were all the same. The bed was divided into two singles but these were only 2ft 6 beds not 3ft beds as I expected. The door handle was cleaned. The room and hotel felt unclean and we were glad not to have been eating there. The only positive thing was that it was handy to be able to leave our bags in a safe place when we arrived in York before we could occupy the room and after we had vacated the room but before we left York.

Tracy M. Couples - 01/12/2018 AccorHotels certified review
« Beautiful room shame about bathroom flaws »

We have stayed at the Novotel, Fishergate, York on a few occasions and have always enjoyed our stay. This time we were disappointed with the bathroom. It is beautifully spacious for my wheelchair as is the room, but the bath had a chip taken out of the enamel, the shower curtain was black and stomach churning, the plug in the sink initially wouldn’t release to empty and finally the tap on the small basin next to the toilet bent over to the back revealing all the layers of sealant that had been used to try and prevent this. Having paid £165, we expected more, these flaws had the look of a travelodge hotel, which would have been at least a third of the price I paid for your hotel. I reported all the flaws in our room 124, to the reception and we hope they have all been dealt with. This is not what we paid for and certainly didn’t expected, very disappointing. The one saving grace were your staff who great you with a smile and are always there to listen and help with any questions or concerns.

Allan M. Couples - 30/11/2018 AccorHotels certified review
« Ok for a quick visit »

Clean room Friendly service Bar prices exceedingly high - never had to pay £2 for a packet of crisps anywhere else! Breakfast good but lack of gluten free options.

Robert B. Couples - 30/11/2018 AccorHotels certified review
« Excellent staff, made us welcome and very in formative »

Nice room and easy access to city centre. Nice breakfast and laid out well.

Anonymous Business - 30/11/2018 AccorHotels certified review
« Amazing best hotel experience in a long time, attention to detail second to none »

Was made to feel very welcome, facilities and hospitality was excellent, very comfy beds, great food and found the whole experience very relaxing. Thank you

Family - 29/11/2018 TripAdvisor review
« are trip to York »

Excellent hotel close to every thing you need to enjoy your stay in York, its walking distance into the centre of York close to some very good eating places, would book this hotel again when we stay in York

Our hotel has responded to the review
Our hotel has responded to the review

Dear captain123456789, Thanks for the compliments. I am pleased to see you will be staying with us again should you return to York. We look forward to it. Kind regards, Kai

Mrs J. W. Couples - 28/11/2018 AccorHotels certified review
« My husbands birthday was a triumph thanks to our stay here »

I have to give a big shout out to Sarah on reception who always takes good care of us every time we stay here she's the friendliest nicest person there so thank you Sarah the rooms are bright and cheerful tea and coffee making facilities are welcoming

Evelyn S. Families - 28/11/2018 AccorHotels certified review
« Adequate »

Hotel room was fine, evening meal was awful and didn’t have the fish they had on menu available and nobody knew until order went in the lamb dish was nothing like it was supposed to be. Best part of experience was your bar staff who were very friendly especially the young man with glasses who made my mum who is 88 years old very welcome.

Cheryl Couples - 28/11/2018 AccorHotels certified review
« cant fault staff »

all staff i dealt with could not be more helpful. despite computer system. food 1st night not what i was expecting for my husband's birthday meal. (because of event on in hotel) it was a buffet basically a self service carvery which wasn't a very good carvery to say the least. luckily we had eaten in the hotel at the lunch time before we checked in. despite the event on the Saturday evening there was no noise there were flyers up apologizing. the breakfast both mornings very good. our second evening meal our anniversary meal was a very nice steak.

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