Hotel - Novotel York Centre
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Novotel York Centre Hotel

4.0/5 2,977 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 12  GBP
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bike rack facilities


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00 - 12:00
    • Opening hours : Week-end 12:00 - 12:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby


HSBC0.8 km / 0.5 mi NORWICH UNION0.8 km / 0.5 mi SHEPHERD CONSTRUCTION1 km / 0.62 mi UNIVERSITY OF YORK2 km / 1.25 mi
NESTLE ROWNTREE2 km / 1.25 mi PORTAKABIN4.83 km / 3 mi SMITH AND NEPHEW2 km / 1.25 mi

Congress centre

BEST WESTERN MONKBAR HOTEL1.61 km / 1 mi HARROGATE28.97 km / 18 mi HILTON YORK HOTEL0.1 km / 0.06 mi HOLIDAY INN YORK HOTEL2.41 km / 1.5 mi MARRIOTT YORK HOTEL2.41 km / 1.5 mi PARK INN0.8 km / 0.5 mi QUALITY HOTEL0.1 km / 0.06 mi

Exhibition centre


Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel York Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 6 43 m2 3 m 35 16 16 16 20
MEETING ROOM 5 50 m2 3 m 50 20 20 20 30
MEETING ROOM 3 55 m2 3 m 50 22 26 16 20
MEETING ROOM 4 55 m2 3 m 50 22 26 16 30
MEETING ROOM 1 & 2 90 m2 3 m 70 24 32 32 50
MEETING ROOM 3 & 4 110 m2 3 m 100 26 36 40 60
FISHERGATE SUITE 200 m2 2 m 210 46 60 90 140
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Slide projector
    • Video equipment
    • Overhead projector
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 146 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 9,044 reviews

Our guest reviews for
Novotel York Centre

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,977 reviews
188mrg Couples - 12/06/2019 TripAdvisor review
« Great Staff »

We stayed here for our anniversary. The hotel is currently undergoing an upgrade which should be finished in the next few weeks, whilst this caused a few difficulties the staff coped with it in a very friendly and helpful manner. They obviously are looking forward to and all seem to be proud of how the upgrade will improve the hotel. I will hopefully return to see how the hotel looks when the work is finished and would recommend anyone coming to York stay here.

Kristian D. Friends - 11/06/2019 AccorHotels certified review
« Mr »

For the price paid very disappointed that was not made aware of the building work in the lobby. Then had to get changed behind a screen when using the pool. Had to wait around 30 minutes for a sandwich which was not very good service. On the plus side room was good and comfortable. However, the overall experience was not what's was expected, poor really. Would not use the hotel again.

A E. P. Couples - 11/06/2019 AccorHotels certified review
« Very nice room, pleasant staff »

Very comfortable, good location.

Peter H. Couples - 11/06/2019 AccorHotels certified review
« An overnight stay »

Very nice room 426 but too close to the lifts so very noisy all night also air conditioning noisy even when turned off

Mr D. H. Couples - 11/06/2019 AccorHotels certified review
« Mr D H. »

Good room, friendly and helpful staff. Im sure the experience will be even better once the refurb is complete.

Anonymous Friends - 10/06/2019 AccorHotels certified review
« Satisfactory but slightly disappointed by service »

Upon arrival out room was only set up for 2 people despite it being booked for 3. However after calling down to reception, this issue was dealt with quickly. The main issue I had was that I had to ask for an extra towel 4 times.

Seb Couples - 10/06/2019 AccorHotels certified review
« Comfortable, convenient »

Parking was a bit pricey, but location was convenient. Lady behind the desk was lovely.

S. Friends - 09/06/2019 AccorHotels certified review

Booking was made months in advance for 3 adults, charged at full rate however only 2 lots of tea making facilities and two towels and soaps etc also bedding was stained on arrival in double bed. Hotel was very busy that weekend and reception not always manned so didn’t complain at the visit. Staff when there very friendly and helpful.

Janette S. Families - 09/06/2019 AccorHotels certified review
« Comfy, relaxed »

Was good, clean room

Chris W. Couples - 08/06/2019 AccorHotels certified review
« An enjoyable stay spoilt by the building work »

We were not informed before our stay that the whole of the ground floor of the hotel was being renovated. The staff, as usual, were lovely in very difficult circumstance and the new suite we were given was very good but eating and drinking (very expensive drinking by the way ) was not. Cooking food in a field kitchen 100 yds from the restaurant does not make for food in the buffet either being hot or available.

Mrs J. H. Couples - 07/06/2019 AccorHotels certified review
« Not the best experience due to ongoing refurbishment work »

The room was spacious and modern. However on our final 3rd evening of our stay 5th May 2019 both bins I.e. room 214 had not been emptied along with a dirty towel left on the floor with no replacement - only a half toilet roll left - also insufficient milk sachets left in the fridge - this was bad housekeeping and needs addressing. On the plus side we did enjoy breakfast in the restaurant. As there is ongoing refurbishment in the hotel due consideration should really have been given to customer pricing at the hotel at this particular time - n.b. we were also charged £39 (3 nights) for parking which is the normal price - therefore no concession was given to us as a result of the inconvenience of the banging and drilling going on. We were still charged £352 in total which is not a ‘cheap’ 3 night stay for the inconvenience which we had not been made aware of before we booked this accommodation. I would further add that I specifically requested a quiet room which was not the case - this room overlooked the car park and main road and able to hear any noisy traffic passing especially early in the morning.

Mark Couples - 07/06/2019 AccorHotels certified review
« Quick but Enjoyable stay »

Hotel is undergoing a refurbishment so the check in process was a little confusing. Howevrer, the hotel manager took through the process and even assisted us to our room.

Ron G. Couples - 07/06/2019 AccorHotels certified review
« short of what I expect at Novotel »

Was given an executive room, which we booked, which overlooked a fan. Noisey ! . we like to sleep with fresh air coming into room Changed rooms an was given another room facing different way and another fan. Poor nights sleep.

Keith H. Families - 07/06/2019 AccorHotels certified review

Received a warm welcome on check-in - sweets much appreciated by the children. Room was clean, comfortable as well-equipped. The sofa bed for the children was separated into 2 single beds which was great as left plenty of space to move around the room and ensured a good nights sleep for all! The new restaurant and bar look great plus a huge choice of food for breakfast. The pancakes and waffles were very popular with the children! All staff were very helpful and welcoming - thank you for the recommendation to walk along the river into town which was lovely. The pool is also a great bonus!

Maureen L. Couples - 06/06/2019 AccorHotels certified review

Room comfortable but no mirror for drying hair.were not made aware of work going on and though staff did their best it was not good wakening up to noise.diningroom staff were kind and helpful

Mr N. Couples - 06/06/2019 AccorHotels certified review
« A lovely stay »

Despite the renovations in the hotel a great stay and looking forward to seeing the finished hotel.

Ivo D. Families - 06/06/2019 AccorHotels certified review
« Great spot, superb location »

Even during noisy lobby renovations, the staff was friendly, helpful and always smiling.

Mr G. A. Couples - 06/06/2019 AccorHotels certified review
« Mr G A. »

Very enjoyable

Becca N. Couples - 05/06/2019 AccorHotels certified review
« Amazing room and delicious breakfast »

Even though the hotel was undergoing work, the staff done their best to make our stay the best it could be. Everyone was so accommodating and friendly and we couldn’t be more thankful. Our room was beautiful and we were also given the chance to upgrade upon arrival which we gladly did.

Julie W. Families - 05/06/2019 AccorHotels certified review
« Miss Julie w. »

The room was new and modern. The stay was disappointing as there were dirty clothes in the wardrobe. No toiletries until we asked for them. The plastic cups in the bathroom were broken. No robes in the room to enable us to wear them to the pool which had very limited changing facilities we asked for robes to be provided but they never arrived. Breakfast was reasonable but was not kept well stocked.

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