Hotel - ibis Douai Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Douai Centre Hotel

4.0/5 391 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Exhibition centre

GAYANT EXPO3 km / 1 mi

Your meetings and events

ibis Douai Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DE BERNAY 25 m2 0 m 20 5 8 8 0
BAILLEUL 80 m2 0 m 50 30 50 30 0
KELLER 95 m2 0 m 80 35 60 40 0
    • Syndicate rooms
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 42 rooms
  • 38 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • WIFI in your room
    • Baby bed
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Toilets
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,465 reviews

Our guest reviews for
ibis Douai Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 391 reviews
W B. Couples - 09/10/2019 Confirmed reviews AccorHotels
« Relaxing stay in Douai »

We received a warm welcome and had a comfortable room. We enjoyed the breakfasts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mister B., We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the team of Ibis Hotel of center Douai

David S. Couples - 28/07/2019 Confirmed reviews AccorHotels
« A comfortable, well run hotel. »

Staff welcoming and extremely helpful. Excellent buffet breakfast. Bed very comfortable but room very small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID S., We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie M.

Dana_Derchin Solo travel - 28/07/2019 TripAdvisor review
« Comfortable stay »

I chose this hotel because of its location. I stayed here for 7 nights. I took day trips to Dunkirk, Lille, and Gent from here. The breakfast was filling. The staff was friendly. The space was clean. Couldn't ask for anything else.

Anonymous Couples - 03/06/2019 Confirmed reviews AccorHotels
« OK »

RAS

Robert B. Business - 15/05/2019 Confirmed reviews AccorHotels
« I had a very comfortable and welcoming stay at Ibis Douai Centre »

I was warmly welcomed to the hotel by Mademoiselle Noémie who took care of my check-in, my dinner and my stay at the bar. I felt quite at home, more than i'm used to in a hotel. Thank you.

Richard Couples - 22/04/2019 Confirmed reviews AccorHotels
« Old building but well restored »

Building is an old chateau but has everything you expect in an Ibis. Quite location but an easy walk into town.

Anonymous Business - 17/02/2019 Confirmed reviews AccorHotels
« Tiny rooms, no kettle, unhelpful staff that everything felt to much trouble, dirty hotel and room »

Having to stay in many hotels throughout the year all over Europe I do have to say this was the worst hotel we have been too..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you for taking the time to tell us about your experience at the ibis Douai Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit refund in the amount of 55.10€ (room rate) will be issued to your account next week. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eva Choquet Manager

Lisa S. Friends - 12/02/2019 Confirmed reviews AccorHotels
« Fabulous ! »

Super friendly staff that were so helpful and accommodating with those of us that had dogs (we were there for a dog show) Booked us a lovely restaurant, would recommend thoroughly

Richard L. Solo - 20/01/2019 Confirmed reviews AccorHotels
« A very relaxing stay ! »

As requested I got a quiet room which for me is the most important thing ! Very friendly and welcoming hotel;- would certainly stay here again if I returned to Douai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD L., We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie - Réception

Andrés Business - 15/01/2019 Confirmed reviews AccorHotels
« Good except for initial welcome »

When I arrived at 11:15pm, the person said that I had to pay my breakfast, but I had already paid everything. When I asked for an iron and ironing board he gave me a board without a cloth cover and insisted that this was normal. I should just be happy with the board. In the morning things went back to normal, the receptionist upon seeing the board I returned was surprised and apologised for the inconvenience. I slept very well.

Claudia R. Families - 14/01/2019 Confirmed reviews AccorHotels
« Great experience Douai »

The hotel has an excellent location and installations, good size room, clean and modern, beautiful bar and restaurant with excellent breakfast menu. We receive an excellent service from all hotel team, they were known for their kindness and hospitality.

Tj/akj Couples - 14/11/2018 Confirmed reviews AccorHotels
« A comfortable stay but with some concerns »

As our tunnel crossing had been delayed, it was nice to have such a congenial welcome at the hotel, despite being in great demand from other guests the receptionist managed to cater for our needs with good humour and in an efficient manner.Indeed throughout our stay the staff could not be faulted; There were however isssues with the room which was on the third floor amongst the rafters and for a person of my height somewhat hazardous! The bed was comfortable but could only be accessed from one side, raising a number of issues concerning health and safety and use by those with physical challenges. The desk light was broken and the shower which opened directly into the room required attention as it needed some force to open. The room was also poorly insulated against sound as we were wakened on the first night by those in the neighbouring room at 5 am in the bathroom. The breakfast was as per normal for all ibis hotels; but the lunch menu was very limited and did not compare favourably with previous experiences. Overall we will return because the hotel is located in the centre of town with adequate parking, we would however request a room with adequate head height.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs COATE, We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback concerning staff. I will share your comments with our team. However, we note that the room was not at your convernience, please accept our sincere apologises. Please do not hesitate to ask at reception another room. Thank you again for sharing your experience at Ibis Douai Centre Sincerely, Eva

Anonymous Business - 26/10/2018 Confirmed reviews AccorHotels

Cool. Super.

Our hotel has responded to the review
Our hotel has responded to the review

Cher monsieur P., C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. A bientôt!! Aurélie

Philippe N. Business - 21/10/2018 Confirmed reviews AccorHotels
« Very friendly staff always ready to help »

A cosy hostel well situated in Douai with all Ibis standards

Alan P. Couples - 09/08/2018 Confirmed reviews AccorHotels
« A welcome and welcoming final overnight stop. »

Excellent, efficient and very friendly staff who went beyond the call of duty to help us get away in the morning. The bar was disappointing, expensive gin and tonic with neither lemon nor lime and the "Salade Gourmande" was anything but. Bedroom and bathroom were spotless and bed very comfortable but room became stuffy because it was not possible to open the windows. The fan provided gave some relief but air con. would have been a better option. A good breakfast was provided in the morning and the young lady on reception on the morning of 7th was exceptional. Overall a good experience. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN P., We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie ( the young lady who helped you with your car!)

Emsee E. Couples - 03/06/2018 Confirmed reviews AccorHotels

Friendly staff, clean room. Hard to get back in late at night.

Peter H. Solo - 30/05/2018 Confirmed reviews AccorHotels
« Mr »

Excellent as usual

Lynn E. Couples - 21/05/2018 Confirmed reviews AccorHotels
« Lovely Quirky Hotel »

The staff were very friendly and informative. I loved the room on the 3rd floor, the corridor and rooms have been renovated sympathetically. The hotel is in a great location for exploring Douai, we will definitely return.

Mike H. Solo - 05/05/2018 Confirmed reviews AccorHotels
« nice hotel in beautiful building »

no problems with the hotel, because it is in a historical building the layout is unusual but everything works well. Shortage of nice restaurants close but good bars

Peter W. Friends - 09/04/2018 Confirmed reviews AccorHotels
« An interesting and pleasant location for an overnight stop with some time to spare. »

Overall it was good and convenient, although my son fell down the stairs into his room. There is a warning notice which he didn't see it as he was putting the key in the door lock. The notice would be better on the door than on the wall near it. Fortunately he didn't hurt himself. Also, he doesn't speak French and so wouldn't have understood it even if he had seen it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I duly note that you had a problem with stairs in room, please accept our sincere appologises. Please be assured, that I will do my utmost to provide an appropriate follow up to your comments. I do hope that, despite these issues, we will be able to welcome you again as a client of Ibis. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva Choquet

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