Hotel - Grand Ambassador Seoul - Associated with Pullman
Pullman Hotel Pullman Hotel

Grand Ambassador Seoul - Associated with Pullman Hotel

4.5/5 2,065 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

HYUNDAI GROUP5 km / 3.13 mi SK GROUP4 km / 2.5 mi
SAMSUNG GROUP6 km / 3.75 mi

Congress centre

KOEX12 km / 7.5 mi

Exhibition centre

KOREA EXHIBITION CENTRE12 km / 7.5 mi

Your meetings and events

The Pullman Grand Ambassador Seoul is centrally located and within easy reach of Incheon International Airport. Meetings here tend to start and finish promptly.The hotel has 12 meeting spaces that can be configured for any type of function, while our newly renovated Grand Ballroom is a good choice for larger events.All our meeting rooms are equipped with the latest technology and high-speed Internet access, and free WIFI is available throughout the hotel.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARD ROOM 34 m2 2 m 0 0 14 18 0
NORTH JEWEL 46 m2 2 m 40 0 18 24 20
SOUTH JEWEL 49 m2 2 m 40 0 18 24 20
MIDDLE JEWEL 66 m2 2 m 40 0 18 24 50
VIP ROOM 78 m2 2 m 40 0 30 32 36
CHARDONNAY 100 m2 2.6 m 90 42 42 60 80
DORAJI ROOM 120 m2 2 m 60 30 30 36 60
ORCHID ROOM 189 m2 2 m 100 45 42 80 100
BALLROOM (EAST PALACE) 248 m2 5 m 200 69 60 120 120
BALLROOM (WEST PALACE) 255 m2 5 m 250 72 60 132 180
GRAND BALLROOM 712 m2 5 m 700 90 60 300 500
    • Videoconferencing
    • Soundproof areas for greater confort
    • An extensive array of audio, video and projection equipment
    • Podium
    • Day light
    • Slide projector
    • Video equipment
    • Syndicate rooms
    • Overhead projector
    • WIFI access
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

A range of room types are available at this beautiful Seoul hotel. All rooms feature modern bathrooms with bathtub and shower, Roger & Gallet or L'Occitane amenities and bidets, plus LCD televisions and Ambassador beds offering absolute comfort.

  • 413 rooms
  • 413 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 9 connecting rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • TV with on-screen billing info
    • Wide work desk
    • Telephone in bathroom
    • Pay per view channel(s)
    • WIFI in your room
    • Phone with 2 handsets in room
    • Air-conditioning with individual remote
    • Satellite and cable television offering a wide range of channels
    • Printer
    • Iron in room
    • RJ 11 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.5/5 AccorHotels Rating 2,886 reviews

Our guest reviews for
Grand Ambassador Seoul - Associated with Pullman

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,065 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Geoffrey J. Families - 10/11/2019 Confirmed reviews AccorHotels
« welcome drink only for 2 person »

hi i did reservation room with 3 beds. i wanna ask why the hotel only gave me 2 coupon for welcome drink? and hotel only gave us 2 bottles mineral water/day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoffrey j., Thank you for staying with us at Grand Ambassador Seoul Pullman. Firstly, please accept our apology for any inconveniences regarding on amenity service. We have shared your opinion with Front Office and House keeping department and we will keep training our staff attentively to offer detatiled service. In case of welcome drinks, we are providing two tickets for silver membership as stated on the official Accor website. Would appreciate to understand our membership regulaton. Also, we apologize for the setting for 2 instead of 3 during your stay. For this issue, we have shared with Housekeeping department. We will communicate actively among relevant department to prevent this issue. We greatly appreciate for bringing this issue regarding on amenity service. We look forward to welcoming you again in the near future. Should you require any further assistance, please feel free to contact us. Thank you very much.

Couples - 31/10/2019 TripAdvisor review
« A truly excellent hotel »

One of the best hotels we've ever stayed in. Excellent Club Lounge, check-in couldn't have been better, perhaps the best housekeeping ever. We also liked the location very much. Wholeheartedly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your experience at Grand Ambassador Seoul Pullman. It is a pleasure to welcom you in Korea and also it is highly appreciated to have your valued feedback during stay with us. We are very glad that you were satisfied with Club Lounge, Check-in, and House Keeping Service. We always give attention to reach the most satisfaction with the greatest care. We sincerely appreciate your feedback once again and we hope to welcome you again to have a memorable stay in the future.

Jeremy Business - 22/10/2019 Confirmed reviews AccorHotels
« Excellent »

Excellent, no complaints. Service level and facilities 10/10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy P., Thank you for staying with us at Grand Ambassador Seoul associated with Pullmkan. It is our desire to make your stay with us as comfortable and enjoyable. We always try to pay our utmost attentions to reach the most satisfaction with the greatest care. Also we are glad that you have satisfied with our service and facility. If you have any suggestions for us, please feel free to share with us. It will be definitely helpful to provide better service. We look forward to welcoming you again soon. Thank you very much.

Anonymous Business - 19/10/2019 Confirmed reviews AccorHotels

Friendly & helpful personell, great food (breakfast).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael B., Good morning. Warm greetings from Grand Ambassador Seoul associated with Pullman and thank you so much for spending your time completing the survey. I am glad to hear that you enjoyed your stay with us. Hope to welcome you back in the future and take good care until our next encounter. Regards, Julia Hong Guest Relations

Couples - 18/10/2019 TripAdvisor review
« Good hotel with excellent food »

We enjoyed our stay. The food available in premier lounge for breakfast and happy hour was excellent. Even better was that all food was hot instead of lukewarm. The location is a little bit out of the center of the town. Therefore the hotel offered shuttle bus once per hour to the downtown location. We tried it and found it working

Our hotel has responded to the review
Our hotel has responded to the review

Dear hannuFi, Thank you for sharing your experience at Grand Ambassador Seoul Pullman. It is a pleasure to welcom you in Korea and also it is highly appreciated to have your valued feedback during stay with us. We are very glad that you were satisfied with food and shuttle bus service. We always give attention to reach the most satisfaction with the greatest care. We sincerely appreciate your feedback once again and we hope to welcome you again to have a memorable stay in the future. Thank you very much.

Anonymous Couples - 07/10/2019 Confirmed reviews AccorHotels

Extremely luxurious and relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret K R., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated with Pullman. It is always a pleasure to receive positive feedback. I will share your commentswith our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mjh60 Couples - 29/09/2019 Confirmed reviews AccorHotels
« At home in Seoul »

A very friendly receptionist attended us and checked us in in very short time. As I am a Platinum member, our room was upgraded to the executive floor with the right to use the lounge. That was a big advantage in this Hotel. Most important, the very friendly and competent reception team helped as several times in finding places in Seoul, making reservations etc. The breakfast buffett had a good choice of Corean and western food in excellent quality and different choices every day. The happy hour at the end of the day was a happy our indeed. A selection of good red and white wines, beers, juices and a buffett full of tasty food was ready every day from 6 to 8 PM. A free overnight shoe cleaning service was available. We had a room with an excelent view to the Namsan tower, a comfortable bed with diferent choices of pillows which could be choosen from a menue. The room had a good size, the bathroom included a bathtub as well as a shower. Every day the room was cleaned up in perfection. We decided to stay 3 more days in Seoul and there was no doubt, that we would continue at the Grand Ambassador, as we were very satisfied with everything here. The Hotel is well located. There are many shops and different Restaurants nearby and the Metro Station is just a view minutes away. I can fully recomend this Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcel H., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated with Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mark G. Business - 26/09/2019 Confirmed reviews AccorHotels
« CEO »

Great experience, love being there and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark G., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated with Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kc C. Families - 25/09/2019 Confirmed reviews AccorHotels
« Not up to standard »

1. Checked in was smooth and staff was helpful. 2. Room was spacious. However, we booked a family room for 3 adults but only two sets of towels and sleepers were there. Should have pre-installed for 3 adults based in family room. 3. The shower was really weak and my wife was angry with me. Unfortunately it was later in the night we found this out and didn’t border to ask for a change esp with point number 2. 4. There was a coffee machine and 2 free capsules were given each day. However, this seems to be a standard offer for standard room. We have 3 adults and we paid for it. We should be entitled to 3 free capsules without asking for extra. We didn’t ask for it because again, this should come with the room when we checked in esp for a hotel like Grand Ambassador.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kai Cheong C., Thank you for your feedback regarding your experience with us. Your message has been shared to the relevant department. We really appreciate the time you took to let us know about this. For the family foom, It is basically set to 2 people, but provided extra one when additional requests are made. However we found that the reservation is not shared with relevant dept. and it made you uncomfotable. Regarding it, we shared it all together to improve our service. And due to our long history; over 60years, we are considering renovation and your comments will be very helpful to apply to it. We always strive to provide superior service, and your comments are the very best way for us to keep an ear to the ground. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely,

J S. C. C. Couples - 24/09/2019 Confirmed reviews AccorHotels
« Still classy and comfortable »

Service at the hotel is impeccable. One always feels safe at this hotel as hotel staff are a visible presence, especially at the lift lobby. We have always liked the layout of the room and find the presence of multiple power points suitable for different plugs at the desk most convenient. The shuttle bus into main points of interest is always a boon and during this stay, there was always room for us on the bus. This was not always the case on a past visit. One reason I did not give a rating of 10 points was that the bathroom, although clean, smelt of mildew. Perhaps some anti-bacterial cleaning agent could help in this regard. Other than this, however, it was a great stay and we will come back on our next trip to Seoul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J S C C., Thank you for taking the time to tell us about your experience at the Grand Ambassador Seoul associated with Pullman. We sincerely apologize that your experience did not meet your expectations. Your comments are the very best way for us to keep an ear to the ground. We will improve our service with better way. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely,

Irene Friends - 24/09/2019 Confirmed reviews AccorHotels
« Irene »

Clean spacious rooms, comfortable bed and efficient service. Had forgotten to bring my iPhone charger, called housekeeping and was delivered in minutes! Super efficient. Just thought the food from the bar was a bit overpriced. The breakfast selection was ok for that price. The shuttle service was a plus and handy since must taxi drivers don’t speak English. If you don’t speak Korean, it’s a bit of a struggle! Anyway, overall a very pleasant stay and well done housekeeping for a good job!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene S., Thank you for taking the time to tell us about your experience at the Grand Ambassador Seoul associated with Pullman. We sincerely apologize that your experience did not meet your expectations. Your comments are the very best way for us to keep an ear to the ground. We will improve our service with better way. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely,

Alfonso Couples - 23/09/2019 Confirmed reviews AccorHotels
« Nice rooms, convenient shuttle service. »

Check-in was smooth. Rooms were nice and clean. However, the air conditioning was not working very well. Even when we dropped the setting to 18 degrees, it was still only blowing 23 degrees. Being mid Sept, in Autumn, the outside temp was between 24-30 degrees. With this mind, overnight temperatures in our room was too warm for a comfortable sleep. Therefore, a thumbs down for this inconvenience. The prices to dine in the hotel restaurants were more expensive than we anticipated. Especially, since they was no Table Plus discounts for being an Accor Plus member. But, there were rows of eateries were located one street parallel to the front of the hotel. A mere 10-15 minute walk across the bridge and down an alleyway. In addition, if you turn left from the hotel entrance and walk downhill towards to the traffic lights, you will find a nice french bakery/cafe/restaurant with very well-priced food. The hourly airport shuttle to the city and cultural centres were very convenient. Thank you. Even if you wanted to walk, it would take only about 30 minutes. Therefore, this hotel was in an appropriate location, with f&b options about 10-15 minutes one street away. Overall, I would probably stay here again...only if they fixed the air conditioning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alfonso S., Thank you for taking the time to tell us about your experience at the Grand Ambassador Seoul associated with Pullman. We sincerely apologize that your experience did not meet your expectations. Your comments are the very best way for us to keep an ear to the ground. We will improve our service with better way. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely,

Bert Business - 23/09/2019 Confirmed reviews AccorHotels
« Trip seoul »

Nice and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bert V., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated with Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

T. Y. K. Business - 20/09/2019 Confirmed reviews AccorHotels
« Good at staff level but not so good at facility level »

Surprise the change of using the spa facilities which is one of the important item I select Grand Ambassador Pullman. I stay here more than 15 years and this time make me disappointed. I do exercise everyday in the gym now can not borrow sports wears and use the shower, and of course not the spa as well which normally do one time or maximum 2 times during my stay. Not sure next time in Seoul which hotel I should book if I want to relax in the spa!

Our hotel has responded to the review
Our hotel has responded to the review

Dear YukKan T., Thank you for taking the time to tell us about your experience at the Grand Ambassador Seoul associated with Pullman. We sincerely apologize that your experience did not meet your expectations. Your comments are the very best way for us to keep an ear to the ground. We will improve our service with better way. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely,

Yannick Business - 09/09/2019 Confirmed reviews AccorHotels
« Sorry have to show my dissatisfaction during this stay »

I am really sorry, but i definitely have to show my dissatisfaction during my last recent stay with Grand Ambassador Seoul Hotel - Associated Pullman which is part of AccorHotels. The Motto of AccorHotels is "Feel Welcome" but i have to admit that this time i didn't feel at all Welcome as the access to the Sauna-Hammam have been denied to me solely because i have Sleeve Tattoos. As well, the way the Staff people refuse me to use it was totally not professional. On top of that, This is TOTALLY Ridiculous, especially that i have been staying at this hotel for the last 3 years of 7 times and so far i always been able to use the Sauna-Hammam Facility, but this Time they refused even that i tried to speak with the Manager who wasn't present on that day. Ambassador Seoul Hotel - Associated Pullman is a 5 Stars International Hotel, therefore, you have to Open Your Mind and let whoever who wants to use the Sauna-Hammam use it. This is so far one of my worst experience with AccorHotels and i will definitely not stay anymore at this Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yannick U., Thank you for your feedback regarding your experience with us. Your message has been forwarded to the relevant department. We really appreciate the time you took to let us know about this. We always strive to provide superior service, and your comments are the very best way for us to keep an ear to the ground. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely,

Jaime Couples - 03/09/2019 Confirmed reviews AccorHotels
« Great Weekend »

We loved the package that contains food and drinks. Every drink was really great. I would more appreciated if there was more various food in the lounge. Every hotel employee I met was really nice, kind and helpful especially the cleaning lady.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MiSo C., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 03/09/2019 TripAdvisor review
« The Jewel of Seoul »

The best overseas stay me and my family experienced so far. Excellent customer service that made us feel like home. Friendly and ever helpful staff from the concierge, front desk, restaurant, cleaners and lift porters. Surprisingly spacious, simply well decorated rooms with complete amenities. Most intriguing is that this hotel is situated a bit uphill and slightly outskirt from the bustling city of Seoul thus giving us the feeling of comfort, quiet, yet luxurious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Leanne Business - 25/08/2019 Confirmed reviews AccorHotels
« Great Stay »

Fantastic service for this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Leanne W., Good morning. Warm greetings from Grand Ambassador Seoul associated with Pullman and thank you so much for spending your time completing the survey. I am glad to hear that you enjoyed your stay with us. Hope to welcome you back in the future and take good care until our next encounter. Regards, Julia Hong Guest Relations

Anonymous Families - 23/08/2019 Confirmed reviews AccorHotels
« it is okay »

the hotel is a bit aged especially the bathroom. Shuttle bus is always full for return. Should consider to arrange a bigger coach for busy routes and hour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SauHeung Carrie C., Good morning. Warm greetings from Grand Ambassador Seoul associated with Pullman and thank you so much for spending your time completing the survey. Hope to welcome you back in the future and take good care until our next encounter. Regards, Julia Hong Guest Relations

Maureen Families - 23/08/2019 Confirmed reviews AccorHotels
« Very welcoming service. »

Staff are helpful and pleasant. Facilities clean and tidy. Good place for rest here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mo Lin C., Good morning. Warm greetings from Grand Ambassador Seoul associated with Pullman and thank you so much for spending your time completing the survey. I am glad to hear that you enjoyed your stay with us. Hope to welcome you back in the future and take good care until our next encounter. Regards, Julia Hong Guest Relations

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates