Hotel - ibis Aachen Marschiertor (Aix la Chapelle)
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ibis Aachen Marschiertor (Aix la Chapelle) Hotel

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4.0/5 632 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities  (Nearby)
    • Badminton (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
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Hotel location

Companies and event centres nearby

Company

ZENTIS2 km / 1.24 mi

Congress centre

EUROGRESS2 km / 1.24 mi

Your meetings and events

Our bright, well-equipped meeting rooms offer the perfect setting for business events for up to 70 people. We will be happy to offer catering tailored to suit your requirements.

ibis Aachen Marschiertor (Aix la Chapelle) Meeting Room 1 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ROSE-MARIE ABRAMOWICZ 44 m2 3 m 35 20 17 30 0
WALDISLAW ABRAMOWICZ 44 m2 3 m 35 20 17 30 0
WITH MOST SPACE (1-2) 88 m2 3 m 70 35 43 50 0
    • Screen
    • Flipchart
    • Lectern
    • Day light
    • Overhead projector
    • High speed transmission line
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The 104 attractively furnished rooms will ensure that you feel at home. All rooms feature Sweet Bed by ibis beds for a pleasant and peaceful night's sleep. The rooms also feature soundproofing, flat-screen TV and a desk.

  • 104 rooms
  • 58 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for ibis Aachen Marschiertor (Aix la Chapelle)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 632 reviews
TripAdvisor review
Couples - 08/10/2017
« A great place in a good location »

We have stayed here several times, the hotel is quite close to the town centre, the staff are always friendly and efficient. The private car park is important for us, as we often come by car . Excellent breakfast in a light and airy breakfast room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GilaDGU, thank you very much for your great feedback. It is great to hear that you enjoyed your stay in Aachen. We are looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
Couples - 25/09/2017
« Convenient and comfortable stopover »

We've stayed here many times on our way to and from England. The rooms are comfortably functional and the breakfast is good. The hotel has paid parking and is conveniently located about 10 minutes' walk from the centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry B, thank you very much for your great feedback! It is always a pleasure to have you staying with us and we are looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
Business - 16/05/2017
« The worst Experience in 27 years in hotels »

The staff decided to double book my and other rooms. At 23.55 I had to find an other hotel. I've stayed before and wanted to stay there again as I found it a good enough hotel as you can expect a İbis

Our hotel has responded to the review
Our hotel has responded to the review

Dear Spullenlul, we thank for taking the time to tell us about your experience at the ibis Aachen Marschiertor. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We also sent you an answer per mail (via Accor costumer care). We hope that you will give us the opportunity to better serve you in the near future. With best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
Friends getaway - 16/04/2017
« Great Hotel in Aachen »

Great hotel near the train station. Friendly and helpful staff. And a nice breakfast in the morning. Staff can recommend some great restaurants nearby. Relaxing and accommodating bar in the evening. the room was very clean and hotel quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T1360WGjoeb, it is a pleasure for us to read your feedback. Thank you! We are very glad that you enjoyed your stay in our hotel. We are looking forward to welcome you again soon. Best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
O9402QKlouiseh Couples - 30/03/2017
« Ibis Marschiertor »

We have stayed at this hotel several times. The rooms have always been clean and tidy and they have excellent secure parking. However this time our stay was marred by the surly and unfriendly attitude of the reception staff. Ibis, you can do better than this!

Our hotel has responded to the review
Our hotel has responded to the review

Dear O9402QKlouiseh, thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
Richard S Couples - 15/12/2016
« Great stopover on way to Frankfurt »

Whilst not essential, as the drive from Calais to the Frankfurt area is more than easily accomplished in well less than a day's driving, we decided to stopover in Aachen and take the opportunity to visit their Christmas market and also to visit some of their shops that bake and sell the local speciality "printen" biscuits, especially appropriate at Christmas time. The hotel is typical of an Ibis / Accor hotel, very clean, functional with a very comfortable bed and efficient shower in the en-suite. Staff are very helpful and friendly. All in all a very pleasant stay and great value for money. Not our first visit to this hotel and probably not our last.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard S, We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

TripAdvisor review
Couples - 15/12/2016
« Book the Ibis budget instead »

Quite possibly the worse Ibis I have stayed at. The room was tiny although clean. Our room had a broken window and wouldn't seal properly, room was freezing and the noise was awful. Room was street facing one first floor right above the main door. Could hear all the traffic and conversations as if they were in the room with us. On our second night we gladly were moved to another room on the second floor facing the rear car park, sadly a room/flat or office above had someone walking back and forth in what sounded likeep high heels till 23:00 then started again about 05:00. Both nights here really drained us and wasn't the standard we expected from an Ibis. I'd forget staying here for the price and go to the Ibis Budget up the road instead for less money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Columbo87, thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your staff ibis Aachen Marschiertor

TripAdvisor review
Couples - 01/12/2016
« One of our favorites »

We always enjoy our stay at this hotel, it is ideally situated for a visit to the city It is always lovely and clean with excellent service from the staff The breakfast is very well presented and of good quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear D F, we thank you very much for your great feedback. We are very glad that you enjoyed your stay in our hotel. Looking forward to welcome you again soon. Best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
Tofuw Solo travel - 22/06/2016
« Really good and comfortable place »

I'm really happy of my night here. The room, the bed, the bathroom were really clean. I slept well in a big bed. The reception was very courteous and helpfull. If I had to stay in Aachen for one night again, I'll surely go to this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tofuw, many thanks for the positive feedback. It is great to hear that you enjoyed your stay in Aachen. We are looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
dshacham27 Couples - 11/03/2016
« Good hotel for those who don't want to spend much »

Very cozy room, big enough for a comfortable stay. We asked to be placed close to the elevator and got the room right across from it. Good service, very nice. They made a mistake and wanted to charge us for breakfasts we didn't have, but they didn't argue when we told them it was wrong. We will definitely stay there again when we visit Aachen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear dshacham27, thank you very much for your great feedback. We look forward to welcome you again upon your next stay in Aachen. Best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
D S Couples - 21/01/2016
« Like discount airlines, you know what you are getting... »

...at least you should. Rooms were what we expected...checking in was miserably slow (checking out was very good). Room was clean, etc. But, never in a million years will I pay 11€ per person per day for their breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D S, thank you very much for your feedback. We are sorry that the time for check in and our breakfast rate did not fulfill your expectations. We hope that we could better serve you upon a next stay. With best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
Couples - 09/01/2016
« Fine for an overnight when at the lower rate. »

Regular visitors to Aachen and decided to stay here one night. Not very central but easy walking distance to the shops, nightlife etc. Some may find it less fun uphill on the way back if tired / after a few drinks. The hotel could really do with an update. We stay in a lot of Accor hotels and this is at the lower end of the Ibis segment. In particular the blinds were fairly DIY and not very clean. The soundproofing also isn't great in the rooms so we could hear others. Overall everything felt / looked a bit worn. Secure, gated off street parking was appreciated - we got the last usable parking space - the spaces are small but bad parking from other guests was the main issue in this case. Ultimately our opinion and feedback is somewhat affected by the fact that due to the booking being quite short notice the price was higher than we would normally pay for an Ibis. If we had paid the usual lower price for the room our expectations would naturally be reduced - although a refresh of the hotel is still needed. Overall fine for an overnight when at the lower rate - but if not available then better to spend a bit more elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jbt1976, we want to thank you for your detailed feedback and for the time you invested for your description of our service features. Much to our regret we did not fulfill your expectations but we assure you, that we take your comments seriously and proof it critically. We are very thankful for honest feedback and still try our best to achieve our self defined targets. But for all that we would be very happy welcoming you again soon. With best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
Ahmed_mmk Business - 02/08/2015
« value services with good price »

the location is very good with respect to city centre and Aachen university it is in quite position with green areas in front of most of rooms. I like it very much. also it has good price comparing with other hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed_mmk, great to hear that you enjoyed Aachen and our hotel. Thank you for your great feedback! We are looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
fredericm940 Family - 16/07/2015
« Aachen July 2015 »

A clean and comfortable room, friendly and helpful staff and good value. The Hotel is well located and within a short walking distance to the City Centre and shops. The Hotel was easy to find and car parking is available adjacent to the Hotel. Aachen is close to the borders with Belgium and Holland where the Cities of Hasselt and Maastricht are just a 30 minute drive

Our hotel has responded to the review
Our hotel has responded to the review

Dear fredericm940, thank you very much for your positive feedback - we really appreciate it! We are happy to hear that you feel comfortable at our hotel and hopefully we may welcome you again soon! Thanks & best regards Your staff ibis Aachen Marschiertor

TripAdvisor review
joez75 Couples - 15/07/2015
« Walking distance to the Centre »

Excellent Hotel with parking facilities. Just a 10 minute walk away from the centre. Easy accessible. Good for both business and leisure. A Hotel hub for nearby places such as Maastricht / Bruges/ Gent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear joez75, great to hear that you enjoyed Aachen and our hotel. Thank you for your great feedback! Looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
Family - 07/07/2015
« Simple and hot »

I Linked the location, near the halphbanhof Aachen and easy to find the hotel, and unliked the Room, because is not air condicionair inside, so i did sleep very bad all the nights, and the value this hotel is very Hight trat to offers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandre G., thank you for your feedback. We are sorry that we could not fulfill your product requirement concerning our rooms. Despite the mentioned details, we hope to welcoming you again one day. Best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
Jim M Solo travel - 23/04/2015
« Comfortable and convenient »

Good standard of facilities and a comfortable time spent at the hotel. Good location within walking distance of the centre. Plenty of choices for food and drink. Can recommend this hotel if you need to visit Aachen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim M, great to hear that you enjoyed Aachen and the hotel. Thank you for your feedback. See you next time! Your staff ibis Aachen Marschiertor

TripAdvisor review
Richard S Couples - 05/02/2015
« Good place to break journey... »

Comfortable and clean, friendly staff, good value for money. Need Satnav to find but location very convenient to city centre. Only downside was chef sick so there were only snacks available in bar, no restaurant meal possible the night we stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RichardS, many thanks for your feedback. Due to a water damage, our kitchen/restaurant is temporarily closed. We hope that we could offer again our usual service from march. We are looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
cph2205 Solo travel - 30/12/2014
« Friendly and convenient »

What do you want more - low price, good rooms, very friendly and helpful reception and great location if you want to visit Aachen! Lots of space for an excellent breakfast and in the evening a good beer!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cph2205, thank you for your fantastic comment. We are happy to hear that you feel comfortable at our hotel and hopefully we may welcome you again soon. Best regards, Your staff ibis Aachen Marschiertor

TripAdvisor review
Couples - 21/10/2014
« I like it ! »

I am usually difficult to please but this is a really good Ibis. The room was the standard size but the bathroom was just a little bit bigger than the usual cupboard size one finds in an Ibis. This made all the difference. Parking was easy. The breakfast room was more pleasant than some and best of all the eggs were quite eatable for a change.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul B, we thank you very much for your pleasant feedback. We are very glad that you enjoyed your stay in our hotel. We are looking forward to your next stay with us. Best regards, Your staff ibis Aachen Marschiertor

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