Hotel - ibis Aachen Marschiertor (Aix la Chapelle)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Aachen Marschiertor (Aix la Chapelle) Hotel

4.0/5 716 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities  (Nearby)
    • Badminton (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 2 meeting room(s)
  • Self service business centre
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Hotel location

Companies and event centres nearby

Company

ZENTIS2 km / 1.24 mi

Congress centre

EUROGRESS2 km / 1.24 mi

Your meetings and events

Our bright, well-equipped meeting rooms offer the perfect setting for business events for up to 70 people. We will be happy to offer catering tailored to suit your requirements.Our bright, well-equipped meeting rooms are ideal for business events with up to 70 participants. Individual planning for breaks, including catering.

ibis Aachen Marschiertor (Aix la Chapelle) Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ROSE-MARIE ABRAMOWICZ 44 m2 3 m 35 20 17 30 0
WALDISLAW ABRAMOWICZ 44 m2 3 m 35 20 17 30 0
    • Screen
    • Flipchart
    • Lectern
    • Day light
    • High speed transmission line
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The 104 attractively furnished rooms will ensure that you feel at home. All rooms feature Sweet Bed by ibis beds for a pleasant and peaceful night's sleep. The rooms also feature soundproofing, flat-screen TV and a desk.

  • 104 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,299 reviews

Our guest reviews for
ibis Aachen Marschiertor (Aix la Chapelle)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 716 reviews
Friends getaway - 02/10/2019 TripAdvisor review
« Two overnight stops »

We have used this hotel many times as a stop over for trips by train beyond Aachen into Germany, Austria and Eastern Europe. On this occasion, as usual, we stopped over on both outward and return journeys. This time, however, due to the closure of a favoured (I use English spelling) nearby restaurant, we used the hotel restaurant for the first time, since we are now less mobile than previously. There were not many customers but the service was excellent and while the menu was fairly basic, it suited our needs and we were able to make acceptable choices on both occasions. Ibis offers good value for couples; but rather expensive if you're on your own. Curiously the basic room price was higher on the return journey. - European Railwayman

Donald V. Couples - 17/09/2019 AccorHotels review
« Very nice stay »

Clean and orderly room a bit small but that was expected Bartender Lareef was very nice and engaged in pleasant conversation I thought being charged for coffee in the evening from the breakfast room unusual as the coffee machine runs automatically all day and evening, no credit card for that service, only euros paid to the evening bartender. Breakfast very good and much variety. Overall an enjoyable time spent here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Couples - 13/09/2019 TripAdvisor review
« Mini Break »

Nice staff,clean hotel,good selection of food and drink,good location.Stayed near to stairs and cupboard next to my room had what sounded like a pump going on and off all night,this was very disturbing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henry H, thank you very much for your feedback regarding your stay in our hotel. We are sorry, that you have been disturbed by the elevator. We ask you to apologize the inconveniencies. Please don't hesitate to remember us to give you a room away from stairs and elevator on your next stay. We hope that we could welcome you again soon. Wth kind regards, Your staff ibis Aachen Marschiertor

Anonymous Business - 26/08/2019 AccorHotels review
« A very pleasant stay »

Everything worked smoothly from check-in to check-out. Clean, quiet room, comfortable bed, well-assorted breakfast buffet, friendly staff, although I did not have to interact much with them. At busy times during breakfast, they had trouble keeping up with demand and ran out of very basic things such as bowls, glasses, orange juice, and milk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henrik Junge M., Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. We are sorry, that there was a feeling of "busy moments" during the breakfast time; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your staff ibis Aachen Marschiertor

Helen T. Couples - 25/08/2019 AccorHotels review
« Clean and good breakfast »

Nice housekeeping staff and helpful reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen T., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Professor R. Solo - 22/08/2019 AccorHotels review
« Very good »

Pleasant and helpful staff

Anonymous Business - 18/08/2019 AccorHotels review
« Great hotel, service not so »

The lady in the front desk was not available when I checked out and hat to wait at least 5 min. Then the card machine was not working and left without my receipt. It was later mailed accordingly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miguel N., Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. We are sorry that your experience concerning the check out did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your staff ibis Aachen Marschiertor

Peter W. Couples - 09/08/2019 AccorHotels review
« Mr »

Friendly staff We asked for our return visit to be moved to a room at the rear of the hotel & this was carried out very quickly The food was very good especially the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Couples - 04/08/2019 TripAdvisor review
« One night stay in Aachen »

Stay in Aachen on our way to Budapest. This is an excellent hotel. Really comfortable bedrooms and great breakfast. Reception staff very helpful. Aachen has a really lovely old town centre. Really enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear anmcc, thank you very much for your great feedback! Your satisfaction is the best motivation for us. We hope that your next stay will be as good as the previous one. With kind regards, Your staff ibis Aachen Marschiertor

Ann Couples - 29/07/2019 AccorHotels review
« Great new air-conditioning »

Really enjoyed the fact that air conditioning has been installed and the rooms have been upgraded

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger N., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor and thank you very much for your feedback concerning the refurbishment of the rooms. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Business - 28/07/2019 TripAdvisor review
« Good for tourists & more »

This hotel shouldn't be mistaken for the Ibis Aachen Hbf, even though it is actually closer to the station than the other one (and, in my opinion, more conveniently-located as well). It is one of the older in the chain, but it doesn't really feel so. The staff is very helpful and friendly. Definitely worth a recommendation

Our hotel has responded to the review
Our hotel has responded to the review

Dear TridentE6, thank you very much for your comments about your stay in our hotel. It is always a pleasure to receive positive feedback. We hope that your next stay will be as pleasant as the previous one. With kind regards, Your staff ibis Aachen Marschiertor

Richard A. Couples - 14/07/2019 AccorHotels review
« Good hotel in good location. Freindly staff »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Köhler Families - 10/07/2019 AccorHotels review

Alles ok

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Köhler, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Ihr ibis Team Aachen Marschiertor

Michael Couples - 30/06/2019 AccorHotels review
« Clean Bright and Convenient »

Good thank you. Excellent position for town and station

Couples - 29/06/2019 TripAdvisor review
« Standard hotel close to rail station »

This is a typical Ibis hotel-simple accommodation at a value price. Nothing in the way of bells and whistles (although there is a small bar area and restaurant) but it is clean and efficient. The room was small but pleasant. The bed (queen size, I think) was very comfortable as was the pillow. In fact I slept better there than the much higher priced accommodation we stayed at in Bonn and Cologne (not Ibis). We choose it because we are traveling through Europe by train and it is within walking distance of the station (350 metres). My rating is based on my expectation for a budget hotel (2.5 - 3.0 stars).

Our hotel has responded to the review
Our hotel has responded to the review

Dear aussie_bmh, we thank you for your visit and we are happy to welcome you again. Sunny greetings from Aachen Your staff ibis Aachen Marschiertor

Gerard Couples - 28/06/2019 AccorHotels review
« Central,meets all ibis standards »

Comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerard G., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely your ibis Team Aachen Marschiertor

Ian L. Friends - 20/06/2019 AccorHotels review
« MLG stay »

Good

Garry B. Couples - 17/06/2019 AccorHotels review
« Ideal for short stay. »

Everything met our expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry B., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Anonymous Couples - 24/05/2019 AccorHotels review
« Nice rooms, nice staff, but too loud! »

The AC was not working, so we needed to leave the window open, which made it very loud!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sorry that the air conditioning didn't work upon your stay. We ask you to apologize the inconveniencies. Unfortunately it was only possible to start the system after the last room refurbishment. The room installations have only be finished on the 21st and afterwards the installation has been fixed. Now, everything is working fine. We hope that you will give us the opportunity to better serve you on your next stay. Sincerely, Your staff ibis Aachen Marschiertor

Campbell P. Couples - 29/04/2019 AccorHotels review
« New renovated rooms, supposedly new modern design is not always practical. »

For 30 years we have stayed at this hotel. This time the breakfast was very good, as always. The staff very friendly and helpful, as always. During our stay this time the rooms in the hotel are being progressively renovated. We had a room with the new grey/brown coloured walls and modern design, also dark floor covering. We find the new dark coloured decor rather unattractive compared to the previous young, fresh, light colours that were more friendly and gave a better atmosphere for the guests. The night tables next to the bed are a new "modern" design with large rounded edges so things fall off. The designer who selected the new decor seems not to understand the purpose of such tables functions best if they have a flat top. The lighting has been re-positioned so there is now no light for the large full length mirror on the bathroom door. Did the designer ever inspect the new room at night? The air conditioning was not working but this was possibly associated with the renovation work gping on. On the positive side, the traditional IBIS small black TV has finally been replaced by a large high definition TV, this is a welcome improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that your experience concerning the new room did not meet your expectations. We know that the style does not suit all tastes, but we are happy to could offer a newly refurbished room after a long waiting period. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

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