Hotel - Novotel Maastricht
Novotel Hotel Novotel Hotel

Novotel Maastricht Hotel

4.0/5 1,108 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Japanese
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter

Leisure and activities

  • Open from May untill September
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities
    • Boules/petanque
    • Football (Nearby)
    • Table tennis
  • Skiing  (Nearby)
    • Ski school facilities (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours a day
    • Opening hours : Week-end 24 hours a day

Business services

  • 9 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AKZO NOBEL5 km / 3.11 mi CORUS BENELUX5 km / 3.11 mi ENCI6 km / 3.73 mi HEWLETT PACKARD1.5 km / 0.93 mi MEDTRONIC BV3 km / 1.86 mi NORDSON1.5 km / 0.93 mi ROYAL MOSA7 km / 4.38 mi SPHINX5 km / 3.11 mi UNIVERSITY MAASTRICHT2 km / 1.24 mi VOLVO CAR OPERATION7 km / 4.38 mi
BOSTON SCIENTIFIC1 km / 0.62 mi DSM23 km / 14.29 mi EUROCONTROL13 km / 8.08 mi MACINTOSH RETAIL GROUP3 km / 1.86 mi MERCEDES2 km / 1.24 mi PIE MEDICAL0.5 km / 0.31 mi SAPPI7 km / 4.35 mi TEN CATE ENBI15 km / 9.32 mi VODAFONE2 km / 1.24 mi

Congress centre

MECC2 km / 1.25 mi

Exhibition centre

MECC2 km / 1.25 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.The hotel offers luxurious meeting rooms in Maastricht, ideal for meetings or for a variety of events. We offer a proactive service, and facilities include audiovisual equipment and free WiFi.

Novotel Maastricht Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BASSIN 1 25 m2 2.5 m 12 0 12 10 0
BELVEDERE 1 25 m2 2.5 m 12 0 12 10 0
SUITE D'ARTAGNAN 25 m2 2.5 m 0 0 7 0 7
BASSIN 1-2 50 m2 2.5 m 40 18 20 32 16
BELVEDERE 1-2 50 m2 2.5 m 40 18 20 32 16
CERAMIQUE 1 60 m2 2.5 m 48 20 24 40 24
CERAMIQUE 1-2 90 m2 2.5 m 70 30 34 60 38
CERAMIQUE 1-3 120 m2 2.5 m 90 44 50 80 60
CERAMIQUE 1-4 180 m2 2.5 m 150 0 0 100 90
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years old when sharing a room with their parents or grandparents.

  • 94 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 23 family rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 5,088 reviews

Our guest reviews for
Novotel Maastricht

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,108 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 17/08/2019 TripAdvisor review
« Nice Hotel, great for families even though we were not traveling with the kids 😃 »

Nice hotel, good facilities, pool, bar, kids area a short walk into the old quarter about 20min. Helpful staff, clean rooms well serviced. Great breakfast, Lots to do at night in town the hotel has its own mini bus that you can hire if you don’t want to walk into town or the weather is inclement.

Camaro Couples - 04/08/2019 AccorHotels review
« Normal »

Not recognice as silver member of accor group in the room. No ammenities . No welkom fruit ect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R.R. I., Thank you for taking the time to tell us about your experience at the Novotel Maastricht. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Natrop General Manager

Paul Couples - 02/08/2019 AccorHotels review
« Top »

Perfect

Mavys Families - 01/08/2019 AccorHotels review

it was nice, the room is clean and the employees are helpfull and kind.

Zohar Families - 01/08/2019 AccorHotels review
« Super »

Super

Penny Families - 31/07/2019 AccorHotels review
« Great experience. »

The size of the the room is good. The stuffs are friendly and helpful. The breakfast team works very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pei-Ling H., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Natrop General Manager

Koen Solo - 31/07/2019 AccorHotels review
« Smooth stay »

Novotel Maastricht offers the quality you expect from the Novotel chain: clean and functional room and bathroom, and good service. Noteworthy is the very good breakfast with explicit attention for local and healthy products, a good initiative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Koen V., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Natrop General Manager

Reshma A. Families - 27/07/2019 AccorHotels review
« Service was awful »

Stayed at Maastricht before for business purposes. At this last stay, came back with the family for the holidays. We were looking forward to some relaxing days, swimming eating at the hotel and so on. However the service at breakfast, and at swimming pool was terrible. At breakfast the older blond lady has either problem with communicating to other human beings in particular children or she has dementia (i’m saying this as a medical professional). In the afternoon and evening the service at the pool was not good. Kept forgetting our orders, had the wait long periods of time after half the order was serviced so 2 had their drinks and the others didn’t get any of after 45 min. Several mistakes in the billing of the foods we had at the pool. The last day we decided to have our relaxing day at the adjacent hotel the Van der Valk.

Claire Solo - 25/07/2019 AccorHotels review
« Nice place to stay. »

Friendly,helpful staff. Clean and comfortable rooms. Free shuttle into town.

D. T. Couples - 25/07/2019 AccorHotels review
« First class »

We attended the André Riue concert on Sunday and had an excellent stay at the Novotel. Really friendly service from booking in to leaving the following day. Every member of staff we came across was excellent. Great transfers into Maastricht and back after the concert. Nice touch by offering hot nibbles around the bar on returning to the hotel. Facilities all clean and tidy, room extremely clean, comfortable bed. Quiet in the room despite many people in the hotel.

Gillian M. Couples - 24/07/2019 AccorHotels review
« Clean comfortable rooms and friendly staff »

Enjoyed our stay but thought it was a bit much to ask you to pay for coffee pods. There wasn't even any instant coffee to use. Most hotels that offer tea/coffee making facilities in the room would top up the resources when the room was cleaned each day.

Anonymous Couples - 22/07/2019 AccorHotels review
« Delightful »

We stayed for two nights and found the hotel staff to be most helpful and the room was clean and comfortable.

Anne W. Couples - 20/07/2019 AccorHotels review
« Fab stay lovely hotel »

We had a wonderful stay , the young lady at check in was efficient and helpful. The room was spotlessly clean and well maintained. The breakfast was great lots of choices and kept topped up. Over all the staff were excellent especially Josh bar/restaurant and the young lady at reception.

Rose O. E. Couples - 20/07/2019 AccorHotels review
« Nice welcoming Hotel »

We were met by helpful, efficient reception staff; I had already been allocated the Accessible Room that I had requested. The room was everything I needed, apart from the cardboard cups! Surely Novotel guests can have china mugs?The Restaurant was very good, nice choices on the menu and pleasant staff. The checkout the following morning was as smooth and efficient as the reception. We will definitely be using this Hotel again.

Lesley R. Couples - 20/07/2019 AccorHotels review
« For the music »

Lunch was a little difficult due to lack of staff. This made it very slow. The swimming pool would be better if a little warmer. Too cold for me.

Mary R. W. Couples - 19/07/2019 AccorHotels review
« Very comfortable »

Very enjoyable

Anonymous Friends - 18/07/2019 AccorHotels review
« André Rieu experience with perfect hotel »

Best experience since 2 years staying at Novotel Maastricht. Friendly staff, perfect Service...

Chris Couples - 18/07/2019 AccorHotels review
« Comfortable hotel with friendly staff »

Stayed for the Andre Rieu concert. It's a nice hotel, comfortable beds and friendly staff. It was, however, very expensive even given the concert effect on prices. Food good, but again exoensive.

An A. R. F. Families - 16/07/2019 AccorHotels review
« excellent stay and lovely staff »

The room was lovely, and although not an accessibility room as requested, it was easy to access the shower facilities. Toilet was in a separate room and was hard to manoeuvre but we managed. The room was fresh and clean with extra pillows and sofa bed if required. The staff were friendly and very accommodating and the hotel bus into Maastricht town centre was very useful. Family had their car damaged in the car park and the manager went above and beyond to help - certainly leading by example and promoting excellent customer service. We would recommend this hotel.

Mrs S. S. Friends - 15/07/2019 AccorHotels review
« Wonderful 4 day stay very enjoyable »

Very enjoyable, beautiful room, excellent service, wonderful food, all round excellent. We enjoyed every moment of our stay with you and as we were in Maastricht for the Andre rieu concerts we felt it enhanced our trip having his music playing in the bar and was nice to sit and watch his concerts on tv,it makes the whole experience special with the rieu theme all around the hotel.

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