Hotel - Mercure Hotel Hannover City
Mercure Hotel Mercure Hotel

Mercure Hotel Hannover City

4.0/5 622 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Fitness centre
  • Sauna
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 07:00-22:00
  • Snack & beverage machine

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CONTINENTAL AG3 km / 1.86 mi E ON IS AG1.8 km / 1.12 mi NORD LB0.2 km / 0.12 mi
DAIMLER CHRYSLER AG5.4 km / 3.36 mi NDR HANNOVER0.6 km / 0.37 mi

Your meetings and events

The VDR-certified Mercure Hannover City has 4 meeting rooms available for your events, featuring state-of-the-art technology and with capacity for up to 100 people. Our service staff are on hand to ensure your event runs smoothly. All rooms areair-conditioned and include WIFI/DSL. Plenty of natural light ensures a pleasant atmosphere. For special occasions, the historical "Salle Nollet" provides an exceptional setting. You can count on our professional support when planning,organizing and hosting your event - we are happy to cater for your particular requirements.

Mercure Hotel Hannover City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LIST 30 m2 3 m 15 10 12 10 10
NOLLET 40 m2 3 m 20 12 20 14 20
LINDEN 85 m2 3 m 50 20 20 32 40
DÖHREN 140 m2 3 m 100 35 55 70 80
WITH MOST SPACE (1+2) 225 m2 3 m 120 50 60 120 120
    • Screen
    • Auditorium
    • Flipchart
    • TV with VCR
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

At the 4-star Mercure Hotel Hannover City you can choose between Standard Rooms with a single bed, twin beds or a double bed and Privilege Rooms with double bed or twin beds. All 145 rooms are air-conditioned, have WIFI access andDSL connection and were completely renovated in 2013. Our Privilege Rooms now have a free minibar, WIFI and music docking station! One child aged up to 12 can stay in your room free of charge, pets are welcome to stay for a fee (10 EUR/night).

  • 145 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.6/5 AccorHotels Rating 2,810 reviews

Our guest reviews for
Mercure Hotel Hannover City

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 622 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Wael K. Business - 13/08/2019 AccorHotels review
« pleasant stay »

My stay was smooth. Easy check-in and check out.

Sam Families - 12/08/2019 AccorHotels review
« Decent hotel in good location »

Good location for the lake and museums. Our family room was a bit dingy though as half the room had no natural Light. The aircon only reaches you if you are in the fold out bed.

E Friends - 10/08/2019 AccorHotels review

Stay was good. One receptionist was really helpful, when I needed help. Another one wasn’t that helpful when I changed rooms and wanted to upgrade.

Family - 01/08/2019 TripAdvisor review
« Great value for money! »

This was one of the 5 hotels we stayed in during our road trip through Germany and by far the best experience. We booked a Privilege room and everything was great: friendly, welcoming and professional staff, cosy atmosphere, spacious room, very comfortable mattresses, memory foam pillows, mini-bar included in the price and very varied and tasty breakfast. If we ever return to Hannover, this will definitely be our place to stay again.

Hajo Solo - 28/07/2019 AccorHotels review
« Excellent hotel, room and breakfast and staff all good »

I had one of the theme rooms. Top. Bathroom modern, sufficient light. Nice breakfast area. Quiet. During booking I was offered the option for late checkout so at could freshen up at the end of the day before driving off. So cool. Only hick-up was checkin: after entering so many details also to enlist into the club program in return for price discount, at checkin I still was offered a form to fill out, nothing prefilled. In my view totally unnecessary, just a signature should be fine, maybe adding my ID number only.

Anonymous Couples - 22/07/2019 AccorHotels review
« ok »

I will if you write to me describing how I was as a guest

Anthony Couples - 21/07/2019 AccorHotels review
« Charming hotel »

Ideal stop on our German roadtrip!

Pio Business - 10/07/2019 AccorHotels review
« No more the same hotel »

No more personal welcome, no more extra tea waiting for me in the room, no more welcome letter and as usual problems with points credit

Helena J. Business - 02/07/2019 AccorHotels review
« Comfortable. »

Comfortable.

Richard S. Business - 29/06/2019 AccorHotels review
« How to lose 19€ over a 3€ fight »

Dear Accor Hotel Friends, As a platinum member, I'm used to have a good and flexible conversation with all the accor staff around the globe. However, never experienced the lack of flexibility / business acumen of the check out team (a very old lady) that I had the displeasure to meet. Long story short, I drank a water bottle which I assumed it was for free (as a platinum member I always have this - the summer days were also really intense and I was really thirsty), was informed that it wasn't during the check out. I wanted then to use my welcome drink voucher to pay for it, which I couldn't use since I was mainly at the hotel to sleep. This was denied because "I can only redeem the voucher at the bar". The lady doing the check out was so annoying and so unfrendly, that I asked to cancel the Breakfast I already ordered (19€) so she could have her 3€ and "stick to the rules". Great gain for her, I assume she is really happy to have "followed the rules". To be honest, Accor can a lot better, as I know this for sure and this employee is unfortunately not alligned with your company culture of worldwide guest hospitality. Thanks in advance, Richard S.

Mark Families - 25/06/2019 AccorHotels review
« It was a great experience for as much as a stayed. »

The service and the orevall cleaning assorts were in a very high level. Thank you for your thank you letter towards me! Good evening!

Nuno P. Families - 24/06/2019 AccorHotels review
« The rooms were nice, the bathrooms very small and outdated. »

Bedroom: Spacious and with nice view although we booked the best rooms on the Hotel. Very noisy Air Conditioning, we had to turn it of to sleep quietly. Bathroom: Disappointment! Very small and the shower was very poor... but it did its job! Breakfast: Nice breakfast with nice staff, very professional just need to smile a little more and connect a bit more with the guests. Staff at the check-in: Very professional but also very cold, we did not feel welcome or not welcome it was like checking in at a automatic motel, need to improve a lot for a 4 stars hotel. Positive notes: Big room with nice view and the courtesy mini bar Negative notes: More friendly staff. The notes spread all over the hotel alerting for robberies inside the hotel and not to leave anything in the hotel because they will not assume any responsibility, this is an unacceptable situation!!! A 4 stars hotel that leaves notes everywhere with this kind of serious warnings shows a very weak management. The manager of a Hotel in such a nice location is clearly missing all the important points when it comes to giving the guests a nice and perhaps a unique experience. I have stayed in a lot of accor hotels and this situation is the first time.

Anonymous Families - 22/06/2019 AccorHotels review
« Feel dark and like a basment »

The room was right next to the elevator I have asked for å room a way from the elevator. It was dark And like å basement. And we feel that we could get a warmer welcome

Anonymous Couples - 13/06/2019 AccorHotels review
« Perfect Short trip »

We got an upgrade to a privilege room which was very nice. Food was great and service overall very satisfying

Anthony G. Couples - 03/06/2019 AccorHotels review
« Excellent weekend in an excellent hotel! »

Came to Hannover to support my son & his team at the u14 rugby German Championships (SC1880 - they won!) and chose this hotel because we stayed there a couple of years ago for another weekend of rugby. As last time, the weekend was absolutely amazing - great staff (especially Ms Nadia Zimtel at check-in!), great food, great service, great location & the hotel itself had great rooms, relaxing areas to sit and enjoy the ambiance. Thank you! We will definitely come here again - always here when we come to Hannover! You helped make our weekend extra special, on top of our son (captain) & his team winning the German Championships! Best, Anthony G..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony G., we very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. First of all, congratulations on winning the Rugby championship. We are delighted that your Rugby weekend in Hanover was succesful. It is great to hear that you enjoyed the quality of our staff as well as your hotel room. I passed on your positive feedback to Ms. Nadja Linzel personally. We hope to welcome you again very soon! Best regards Leo Kujawa Front Office Shiftleader

Anonymous Business - 24/05/2019 AccorHotels review
« Okay »

Slightly confused during check in probably due to two bookings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terence T., many thanks for sharing your feedback regarding your stay at Mercure Hotel Hannover City. We hope to welcome you again very soon! Sincerely, Leo Kujawa Front Office Shiftleader

Anonymous Business - 08/05/2019 AccorHotels review
« Classic Mercure experience »

I enjoyed my stay--convenient parking, nice location for walking in the city and driving to my work site.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew M., We very much appreciate your comments regarding your stay at Mercure Hotel Hannover City and hope to welcome you again very soon! Kind regards Nadja Linzel Front Office Manager

Louise A. R. M. Couples - 30/04/2019 AccorHotels review
« Comfortable experience »

We really enjoyed our time at Mercure. Location, attendance, bedroom, bed, pillow, duvet and breakfast was super nice, but somethings like a hair dryer, was bad, it was too weak and when I turned on started smell burning. Sometimes at the bedroom it reminded me of Ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Azanha Rocha M., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Nadja Linzel Front Office Manager

Mahmood A. Families - 19/04/2019 AccorHotels review
« Excellent »

Great hotel , good location , helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Nadja Linzel Front Office Manager

Ufuk O. Business - 18/04/2019 AccorHotels review
« Mercure Hannover »

Perfect hospitalty, location and service quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lara Eckhardt assistent Front Office Manager

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