Hotel - Mercure Paris Val de Fontenay Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Val de Fontenay Hotel

4.0/5 272 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 / 24:00
    • Opening hours : Week-end 06:30 / 14:00 - 19:00/24:00

Business services

  • 11 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

With its nine light and airy meeting rooms, all fully equipped with Wi-Fi access and video projector, our hotel can accommodate up to 130 people. We also offer personalized support throughout your meeting.

Mercure Paris Val de Fontenay Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BRANICAN 21 m2 2 m 15 10 12 10 7
CABIDOULIN 21 m2 2 m 15 10 12 10 7
BOMBARNAC 25 m2 3 m 15 10 14 12 7
GRANT 43 m2 3 m 30 20 20 20 15
HATTERAS 43 m2 2 m 30 18 18 18 15
ROBUR 43 m2 2 m 30 18 18 18 15
SANDORF 43 m2 3 m 30 20 20 20 15
STROGOFF 43 m2 3 m 30 20 20 20 15
BARSAC 87 m2 2 m 75 35 43 44 30
2 MEETING ROOMS 100 m2 2 m 60 36 0 44 64
SANDORF-GRANT-STROGOFF 130 m2 3 m 140 50 64 75 40
    • Audio and video equipment
    • Podium
    • Lectern
    • WIFI access
    • Syndicate rooms

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 133 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 22 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,716 reviews

Our guest reviews for
Mercure Paris Val de Fontenay Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 272 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
M. D. Couples - 04/10/2019 AccorHotels review
« Perfect »

It's was something else, it seems I was in my home.....you guys are good I mean real good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister D., We very much appreciate your comments regarding your stay at the Mercure Paris Val de Fontenay. It is always a true pleasure to receive such a positive feedback !. I will of course share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Girelli General Manager

Ramachandra K. S. Business - 29/09/2019 AccorHotels review
« Not so exciting experience »

Only very few staffs greet their customers and most of then don't seem to care. Breakfast seems to be normal. vegetarian meal which sounds terrible which is not good at all. Ask customer questions like did you smoke in room etc.. Overall i won't recommend this hotel to anyone

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAMACHANDRA S., Thank you for taking the time to tell us about your experience at the Mercure Paris Val de Fontenay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback does not reflect the quality of service we want our customers to feel when they stay with us. We will work hard again in order to improve our quality of service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérôme Girelli General manager

Siva Families - 12/09/2019 AccorHotels review
« Satisfied »

As we stayed as a group, overall experience is good. Recepstionist was very helpfull. Only major issue was the car parking,

Chris M. Couples - 09/09/2019 AccorHotels review
« Friday night stay - comfortable, but beware lack of food choice after midday (and for the rest of the weekend.) »

Check-in efficient, room and bed clean and comfortable, disappointing lack of choice of evening food apart from pizza (although that was tasty), salad was way over salted. Breakfast fine, except pancake machine broken and Nespresso coffee machine choice minimal, limited staff to ask questions. Quite difficult to find hotel by car and final approach to Hotel leads to bus only area, Parking was pot luck, happened to be a free roadside space outside, but not great to park and drop with bags. Check-out effective, but receipt printing very slow.

Raphael A. Business - 08/09/2019 AccorHotels review
« A decent hotel in a good location at a reasonable price »

Quite good, with a good-size room and responsive staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raphael A., We very much appreciate your comments regarding your stay at the Mercure Paris Val de Fontenay. It is always a pleasure to receive positive feedback from our customers. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Girelli General manager

Sven Families - 12/08/2019 AccorHotels review
« Good place avoiding peripherique »

Overnight stay before black Saturday going south. Had a good rest and good breakfast.

Sami U. K. Families - 02/08/2019 AccorHotels review
« Mr Sami Ullah »

Stay was intresting Staff was helpful Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Sami K., We very much appreciate your comments regarding your stay at the Mercure Paris Val de Fontenay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Girelli General manager

Anonymous Business - 06/07/2019 AccorHotels review
« Low breakfast quality »

Sorry to say but that was the wordt breakfast i ever had..... tables with food are small, there is not enough space to move without bumbing into somebody. Moreover the scramble eggs/sausages were always missing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Efforts have been put to improve our breakfast buffet offer. We now propose homemade fruits salad and cakes, we add other varieties of breads. Plus you are now able to do your own fried and scrambled eggs with our mini-pans. We insure you that Christine and Maximilienne, in charge of the breakfast, took your remarks and will do enhancements accordingly. Kindly accept the full compensation of your breakfast in the form of a credit refund of 36€. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Christelle Kueno Front office manager

Juha Business - 27/06/2019 AccorHotels review
« Very nice staff and good location. »

I was very pleased to service and staying. Rooms were silent and service excelent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juha, We very much appreciate your comments regarding your stay at the Mercure Paris Val de Fontenay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Girelli General manager

Hazel Business - 17/06/2019 AccorHotels review
« Sold me a package that wasn't available. »

Check-in was polite, but very slow. Room was good sized and mainly comfortable, but not very clean. Choice of tea very limited, even after requesting more. The worst part about the stay was the room rate I booked was half board, but the restaurant was closed!! I was offered a pizza in the bar, instead of the half board restaurant evening meal that I paid for. Disgusting!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hazel M., Thank you for taking the time to give us your feedback after your stay. I am Truly sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The website was not updated, this package should not have been available. Please send me all your personal details to my email address and I will proceed to the refund. With Michael, the food and beverage manager, we are working to create a more cosy and attractive atmosphere and strive to provide the same quality of service. So our guests feel welcome at all time. Please rest assured about our concern.Our website have been updated so this kind of situation never happened again. We appreciate your sharing, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle Kueno Front office manager h1…

Anonymous Business - 13/06/2019 AccorHotels review
« great »

thank you so much for this great time at your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jérôme Girelli General manager

Sarah O. Business - 09/06/2019 AccorHotels review
« Overbooked »

I arrived at 930pm to be told there was an issue and no room so I was taken by taxi to another hotel 45 mins away. The other hotel had a pull down bed and the next day I had to pay extra in a taxi to get back

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to give us your feedback after your stay. We are truly sorry that we had to relocate you on the first night of your stay. A leak happened in a room and we were unable to fix it at this time of the night. In this kind of situation, we always try to contact the guest in advance but as your booking was made through another website; your personal details were not transmitted. We hope that you have enjoyed your second night among us thus. If you still have your taxi's ticket, please get back to me personally. This kind of situation remains exceptional and we hope to welcome you again in the future. Sincerely, Christelle Kueno, Front office manager

Guest Families - 09/06/2019 AccorHotels review
« Overall satisfied would stay again »

Hotel staff at the reception during night shift was not very friendly I guess was busy with group visits. Location is great, very close to Disney Land and Paris. Very well connected with RER A , E. cleaning staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciate your comments regarding your stay at the Mercure Paris Val de Fontenay. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially our front office manager about the staff at night . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Girelli General manager

Anonymous Business - 04/06/2019 AccorHotels review

hotel rooms need a refreshment , it is outdated . reception and staff very friendly , but I did experience a problem with my Amex card. used as a deposit of 150€ I discovered the amount was charged on my amex and debitted!!! On top of this I had to remind the reception to send me the proper invoices despite my inscription for fast check out. Lack of easy accessible Parking. not a grest time there , food was good, breakfast crowded and noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your comments on our staff's kindness. We try to create a great work environment where employees are fulfilled so we are happy that guests notice it. We do apologize regarding the deposit, Julien proceeded to the refund right after you've mentioned it. Those points have been put to particular attention of the reception to make sure it won't happen again. Our superior rooms and suites are entirely refurbished, please do not hesitate on your next stay to ask for an upgrade. We appreciate your sharing and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle Kueno

Your V. L. C. Business - 26/05/2019 AccorHotels review
« Perfect as usual »

The real meaning of be feel welcome

Claudia Business - 20/05/2019 AccorHotels review
« Nothing to complain about »

Warm welcome, quick check-out, clean room, good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jérôme Girelli General manager

A. Business - 18/05/2019 AccorHotels review
« Agreable »

Accueil top, personnel tres sympa, chambre impeccable.

H. Families - 22/04/2019 AccorHotels review

Super ! Au top.

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur H., Nous vous remercions pour vos commentaires suite à votre séjour au Mercure Paris Val de Fontenay. C’est avec grand plaisir que nous recevons vos compliments ! Nous espérons vous revoir très bientôt. Bien à vous, Jérôme Girelli Directeur

**** Business - 21/04/2019 AccorHotels review

agreable

Anonymous Business - 14/03/2019 AccorHotels review

Comfortable clean and quiet room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Val de Fontenay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérôme Girelli Directeur /General manager h1…

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