Hotel - Novotel Porto Gaia
Novotel Hotel Novotel Hotel

Novotel Porto Gaia Hotel

4.0/5 1,233 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • FRANC. SA CARNEIRO
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ALERT1 km / 0.62 mi CONTINENTE0.8 km / 0.5 mi PAGINAS AMARELAS1 km / 0.62 mi
CETELEM1 km / 0.62 mi GE POWER CONTROLS1.5 km / 0.93 mi RICOH7 km / 4.35 mi

Congress centre

EUROPARQUE35 km / 21.75 mi EXPONOR12 km / 7 mi

Exhibition and convention centre

ALFANDEGA7 km / 4.35 mi ALFÂNDEGA DO PORTO7 km / 4.35 mi

Exhibition centre

EXPONOR12 km / 7.5 mi

Your meetings and events

Meeting@Novotel, making your meeting a success. Whatever the type of meeting you are organizing, increase your chances of success and take advantage of our bleisure trips and outdoor spaces for a unique experience

Novotel Porto Gaia Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VINTAGE 60 m2 2 m 50 18 30 30 32
FULL 73 m2 2 m 60 22 36 36 40
RUBY 73 m2 2 m 60 22 36 36 40
TAWNY 73 m2 2 m 66 22 36 36 40
PORTO 220 m2 2 m 200 0 180 100 105
    • Screen
    • Flipchart
    • Swimming pool and gardens
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Wedding ceremony
    • Fine Cuisine
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 93 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,991 reviews

Our guest reviews for
Novotel Porto Gaia

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,233 reviews
Lyn Couples - 15/06/2019 AccorHotels certified review
« All one needs »

My husband and I found this hotel very accommodating with the staff very helpful and they catered for my gluten free allergy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP P., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Neil M. Friends - 13/06/2019 AccorHotels certified review
« Very nice hotel with good facilities and staff »

Enjoyable with the pool available in the nice weather and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL M., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Tim A. Families - 12/06/2019 AccorHotels certified review
« It was OK. »

Lovely welcome , Breakfast had 3 different times of closure 9.30am, 10am and 10.30am Hence we kept missing it,. No late bar so you have to across the road to the Ibis. Good pool . Room clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pedro Gageiro General Manager

Michelle Friends - 06/06/2019 AccorHotels certified review
« Pleasant stay »

The staff was nice, very good breakfast, great pool. A bit far from the center of Porto but A nice long walk away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHELLE C., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Carsten K. Business - 06/06/2019 AccorHotels certified review
« Very friendly and welcoming team. »

Team at reception and in the restaurant has been very friendly and supportive. Even under stress they have been very friendly with a smile on their face. Room was as expected, I enjoyed that aircon was also cooling the bath room and not just the room. Selection of different fruit juices at breakfast was great. Love the Pan de Nata and local bread.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr K. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Porto Gaia. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Pedro Gageiro Regisseur

Peter B. Couples - 04/06/2019 AccorHotels certified review
« Comfortable, clean and easy to reach (with a car). Excellent choice for breakfast »

Certainly up to Novotel standards except for the fact that on the day of departure there was no facility to have a shower after having vacated the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER B., Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Eurico R. Business - 02/06/2019 AccorHotels certified review
« Fantastic staff and good comfortable room »

Really good

Our hotel has responded to the review
Our hotel has responded to the review

Dear EURICO R., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Paulo A. Business - 18/05/2019 AccorHotels certified review
« Poor experience for the price »

Rooms are old, and you should consider to refurbish the Hotel. Breakfast ok, mini bar prices very expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULO A., Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Lalitha Business - 13/05/2019 AccorHotels certified review
« room 420 »

i booked it from our internal tool at adidas. my only slight dis satisfaction was my room was cleaned the second day may 8th , i would see the bed was arranged , but the bathroom floor was not cleaned and the table as well. rest all was great amazing breakfast and dinner .

Our hotel has responded to the review
Our hotel has responded to the review

Dear LALITHA S., Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Vince H. Business - 06/05/2019 AccorHotels certified review
« Not as good as usual »

Disappointed not to be told in advance of the renovations which affected the bar area and the usual excellent facilities. Also, free mini bar, contain water and 1 orange juice !

Our hotel has responded to the review
Our hotel has responded to the review

Dear VINCENT H., Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Anonymous Families - 05/05/2019 AccorHotels certified review

As always we enjoyed our stay at Novotel Porto Gaia. We stayed 3 nights and we requested to clean our room every day during our stay but it seemed like they didn’t even vacuum the floor and forgot to change or add the supplement we used. It’s something small but we never had any problems before at Novotel Porto Gaia, it just made me surprised. But the rest was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YUKO O., Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Emilia G. Families - 25/04/2019 AccorHotels certified review

Very nice place. Helpful staff. Great breakfast and lunch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMILIA G., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Flávia C. D. C. B. Families - 23/04/2019 AccorHotels certified review

I know Accor hotels for a long time. To be honest, got a little disappointed with lack of support when my husband got an accident inside novotel facilities. Only after we came back from the hospital that the hotel acknowledged what happened and tried to offer some assistance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FLAVIA b., Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Raffa Families - 20/04/2019 AccorHotels certified review
« Startegic point to visit Porto area »

Wonderful family stay with the usual comfort of Novotel. Very helpful and accommodating personnel. Extremely enjoyable breakfast, rich and very well presented. The hotel is in a perfect position to visit Porto if you are by car or in any case it is just a short and not expensive ride by taxi to any place in town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUSSO R., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Ana Families - 17/04/2019 AccorHotels certified review
« All very good »

Very nice and available staff, very good food, confortable beds. And the x-box game was top for the children! The room was too hot though.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhora ANA CRISTINA M., Agradecemos os seus comentários no seguimento da sua estada no Novotel Porto Gaia. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Pedro Gageiro Director

Phil Couples - 09/04/2019 AccorHotels certified review
« Return visit to Porto »

We have stayed at this Novotel before and really enjoyed it so it was with confidence that we booked again and were not disappointed, again another fabulous stay made possible by the dedication of ALL hotel staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pedro Gageiro General Manager

Jorge C. P. Families - 02/04/2019 AccorHotels certified review
« relaxing »

Relaxing and pleasant. I like your garden.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor P., Agradecemos os seus comentários no seguimento da sua estada no Novotel Porto Gaia. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Tomámos em conta o seu comentários sobre as taxas à chegada, presumimos que se trata da taxa da cidade que infelizmente é decorrente de lei e de aplicação obrigatória.Isso não impede que deva ser informado telefónicamente, que caso não tenha acontecido, pedimos desculpa pelo inconviniente e iremos adoptar medidas imediatas no sentido de alterar a referida situação Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Pedro Gageiro Director Geral

Stavros P. Solo - 06/03/2019 AccorHotels certified review
« Mr »

The hotel & the room was very clean & well appointed. The staff were very helpful & friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STAVROS P., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General manager

Berto Families - 05/03/2019 AccorHotels certified review
« EXCEPCIONAL »

VIAJE AGRADABLE EN FAMILIA

Our hotel has responded to the review
Our hotel has responded to the review

Estimado ROBERTO M., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Porto Gaia. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Pedro Gageiro Director

wengersuefa Family - 26/02/2019 TripAdvisor review
« Not up there as a Novotel »

Bedroom 216 plug by bed not working and cover plate broken Poor room decoration with horrible textured paint on ceilings and walls We were charged 3 euros for a bottle from the bedroom fridge we did not take. Was refunded immediately No option to book breakfast after you have booked your room online should you decide that you will have breakfast after you check allergen information Rip off of 10 euros each for adults at reception and that’s a special deal. Usually 12 euros .Breakfast same items most mornings and water down cheap juices Not the best location without a car Expect traffic around the hotel in the mornings Disappointed

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