Hotel - Sofitel Brussels Le Louise
Sofitel Hotel Sofitel Hotel

Sofitel Brussels Le Louise Hotel

4.5/5 2,425 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room (Paying)
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • ZAVENTEM
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 / 23:59
    • Opening hours : Week-end 00:00 / 23:59

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

CEE2 km / 1.25 mi ELECTRABEL0.2 km / 0.13 mi
EBSCO20 km / 12.5 mi

Congress centre

PALAIS DES CONGRES3 km / 1.86 mi

Exhibition centre

HEYSEL6 km / 3.75 mi

Your meetings and events

Close to the European Parliament embassies and NATO headquarters this Brussels business hotel is ideal for corporate events or important conferences in Brussels for up to 200 people.Business facilities in this central Brussels hotel include four naturally lit meeting and conference rooms. Enjoy complimentary Wi-Fi state-of-the art audiovisual equipment a business lounge and event planning services by our Inspired Meetings team.Greet clients in the bright airy Toison dOr Boardroom overlooking the garden or lead a Brussels conference in a surrealist meeting room. Hold a cocktail party or dinner in a private dining room or under the stars on the citys largest hotel terrace.

Sofitel Brussels Le Louise Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TOISON D'OR 45 m2 2 m 20 0 12 0 18
VIP CORNER 65 m2 2 m 50 25 20 24 30
COLOMBE 80 m2 2 m 80 30 26 40 40
ELEPHANT 80 m2 2 m 80 30 26 40 40
JUNGLE 80 m2 2 m 70 28 26 40 40
METAMORPHOSE 160 m2 2 m 170 48 45 80 88
ROSE 160 m2 2 m 80 0 0 0 100
TERRACE 300 m2 0 m 0 0 0 0 0
    • Flipchart
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All rooms are tastefully furnished and equipped with Sofitel's 'MyBed' for a good night's sleep. The amenities include a bath and shower, TV, mini-bar, high-speed and broadband Internet access.

  • 169 rooms
  • 169 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • WIFI in your room
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 6,096 reviews

Our guest reviews for
Sofitel Brussels Le Louise

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,425 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Hope Friends - 12/08/2019 AccorHotels review
« Great Customer Service »

Everyone at the front desk was friendly and helpful. The staff did everything they could to make our stay enjoyable. They gave us great recommendations for dinner, helped get us a taxi to the train and gave us great tips on what to see during our short stay. The bar & restaurant staff was also very nice, joking around and making us feel comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Hope P., We thank you for your comments following your stay at Sofitel Brussels Le Louise. Know that your comments are very important for us and it is with great pleasure that we are proud to have been able to make your stay as pleasant. That is what we are working for everyday, be sure that your feedback will be shared with all our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tula Mayonga Assistant Director of Guest Services

K. Couples - 11/08/2019 AccorHotels review
« Super »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kiril K., We thank you for your comments following your stay at Sofitel Brussels Le Louise. Know that your comments are very important for us and it is with great pleasure that we are proud to have been able to make your stay as pleasant. That is what we are working for everyday, be sure that your feedback will be shared with all our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tula Mayonga Assistant Director of Guest Services

Akram B. Business - 11/08/2019 AccorHotels review
« My hotel in Brussels »

I was not happy this trip as the restaurant and bar were closed for renovation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Akram B., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the restaurant, we will be re-opening it before winter as you already know we have the temporary restaurant during the works. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. Tula Mayonga Assistant Director of Guest Services

Anonymous Solo - 11/08/2019 AccorHotels review
« Expeditious check-in and friendly staff. »

You are on top with everything and everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Judith P., We would like to thank you for your wonderful feedback about your stay in “Sofitel Le Louise Brussels”. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Director of Guest Services

Robert C. Business - 10/08/2019 AccorHotels review
« Business in Brussels »

I had a very good stay. Very good breakfast and the welcome drink was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert C., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always nice to receive positive feedback from our guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tula Mayonga Assistant Director of Guest Services

Benner Friends - 08/08/2019 AccorHotels review
« Mediocre hotel that needs a reno. »

Hotel looks really worn and is in need of a renovation. Gym is garbage (doesn’t even have a treadmill). Outdoor restaurant/bar didn’t even have cushions on the seats. No platinum amenity. I would avoid this property...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Sofitel Brussels Le Louise. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that your comments have been addressed with the direction to prevent future occurrence. Please note we always have cushions on the terrace, but they are removed on rainy days, which was unfortunately the case during your stay. In regards to the treadmill, a new one has been ordered and should be arriving in the next few months. I credited 2000 points to your Le Club account as a commercial gesture, and once again we apologize for the inconvenience caused. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Brulé Guest Experience Manager

Exceptional. R. V. C. T. F. W. V. G. A. T. S. A. E. W. A. F. Solo - 08/08/2019 AccorHotels review
« Excellent »

My stay was exceptional. I have to mention a staff of the front desk. Isabelle. She was exceptionally warm and very very helpful. She made my stay worthwhile. I wish all front desk people would be like her.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. Thank you very much for your kind comments towards our employees. I will share your comments with our team, and more specifically with Isabelle. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Brulé Guest Experience Manager

Nick Business - 07/08/2019 AccorHotels review
« Pleasant stay »

Very pleasant stay. Very comfortable and excellent staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Brulé Guest Experience Manager

Anonymous Friends - 04/08/2019 AccorHotels review
« Terrible service, mattress uncomfortable, dirty glasses in bar, phone calls to room service and front desk not answered. »

See overall experience above. Also when booking on Accor site, did not see any indication that the restaurant was under renovation. Service in bar improved through Larry but only after I called my contacts at Sofitel st. James in London. My contacts in London called Larry your bar manager and he tried thereafter to make up for service. He was professional but we should not have had to get one Sofitel to call another to enjoy quality. Over the years I have stayed at Sofitels and Fairmonts. The Brussels Sofitel Louise was NOT up to standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Sofitel Brussels Le Louise. I am sorry that your general experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that your comments have been addressed to the directors to address the problems and prevent future occurrence. I also credited 6000 points to your Le Club account, corresponding to 120€, as a commercial gesture. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Brulé Guest Experience Manager

Brett R. Friends - 31/07/2019 AccorHotels review
« Mr Brett R. »

We found the staff, rooms , food and service to be of an excellent quality and would recommend this establishment to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Brulé Guest Experience Manager

Kerri-ann B. Friends - 30/07/2019 AccorHotels review
« Good Location »

Stayed here for Tomorrowland and the hotel was well located in a Brussels. Lots of shops and restaurants near by. The Conceirge was helpful and assisted us with booking transfers. Etc. They have a beautiful courtyard restaurant and bar. Amazing cocktails.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Brulé Guest Experience Manager

Cabrina Friends - 30/07/2019 AccorHotels review
« Beautiful hotel! »

Clean, bright and nice room. Great location and staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Brulé Guest Experience Manager

Kurt Couples - 30/07/2019 AccorHotels review
« Positive as double upgraded as soaked wet through when arrived and was early for check in »

Reception staff amazing, great customer service. Both deserve a bonus and pay rise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Brulé Guest Experience Manager

52ramzia Couples - 30/07/2019 TripAdvisor review
« Nice trip in a nice city »

hotel has strategic location, very nice, very clean, all staff were very helpful, and kind, from reception staff to house keeping staff, special great thanks for Madam Karima, who used to welcome us every day morning at breakfast, she was smily very nice person, very kind, so careful for all people, add to she peaks Arabic French and English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 52ramzia, Thank you for taking the time to share your very kind comments on our TripAdvisor page. I am delighted to learn that you truly enjoyed your stay and found the staff and service to be very nice ! It was a great pleasure sharing your comments with the team. On behalf of the Sofitel Brussels Le Louise, we look forward to welcoming you back for another memorable stay. Yours sincerely,

Couples - 30/07/2019 TripAdvisor review
« Sofitel Le Louise Brussels »

Hotel was clean. Staff were friendly. Turnover service was a little poor - only curtains were closed and tea bags thrown on the table. Once you arrive at the hotel there is no one at the entrance to help with the luggage. You will need to go up the escalator to meet someone for help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunshine793202, Thank you very much for sharing your experience at The Sofitel Brussels Le Louise. I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your comments have been shared with the directors to prevent future occurrence. Sincerely,

Rh Business - 27/07/2019 AccorHotels review
« Very comfortable stay »

Compliments also to the Irish lady working at reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rex H., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tula Mayonga Assistant Director of Guest Services

Bill G. Couples - 24/07/2019 AccorHotels review
« Slightly disappointed in our room »

We had paid for an upgraded room. The one we were placed in seemed to have been fitted into an unusual space. We were unable to effectively block out light with curtains that were well away from the window. The TV in the bedroom effectively blocked access across the foot of the bed. My wife struck her hip twice trying to cross the room before we stopped trying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Sofitel Brussels Le Louise. I am sorry that your bedroom experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that your comments have been shared with the direction to address the problem and prevent future occurrence. Moreover, we updated your preferences and we will do our best to assign you a room which is not on the top floor for your next stay with us. Once again, we apologize for the inconvenience caused and would like to offer you 2000 points as a gesture. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Brulé Guest Experience Manager

Anonymous Business - 23/07/2019 AccorHotels review
« Ok nothing special »

It was ok not as good as staying with fairmont. Despite asking for a late checkout I had to negotiate this upon arrival. Also as a platinum member I didn’t receive any welcome packages even though I was advised during booking this would be taken care of. This is the second Sofitel that has missed out on the little experiences I enjoy as a platinum member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Sofitel Brussels Le Louise. I am sorry that your general experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that your comments have been shared with the direction to address the problems and prevent future occurrence. As a gesture, I offered you 2000 points on your Le Club account. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Brulé Guest Experience

Anonymous Business - 21/07/2019 AccorHotels review
« Nice room, I like having a window that opens. »

My room was nice, with a window that opened. The room service club sandwich wasn’t very good. But overall I was satisfied with the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, please rest assured that your comment has been shared with our chef to avoid future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Brulé Guest Experience Manager

Jp Friends - 20/07/2019 AccorHotels review
« Great hotel, friendly staff, very clean room »

Location is great , surrounded by designer shops, close to city centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Joan B., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tula Mayonga Assistant Director of Guest Services

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