Hotel - ibis Mainz City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Mainz City Hotel

4.0/5 787 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

RHEINGOLDHALLE0.5 km / 0.31 mi

Exhibition centre

RHEINGOLDHALLE0.5 km / 0.31 mi

Your meetings and events

ibis Mainz City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DIJON 46 m2 3 m 30 16 18 20 0
DIJON - WATFORD 92 m2 3 m 80 30 40 60 0
VALENCIA 31 m2 3 m 25 12 12 18 0
WATFORD 46 m2 3 m 30 16 18 20 0
ZAGREB 31 m2 3 m 25 12 12 18 0
ZAGREB - VALENCIA 62 m2 3 m 60 24 30 40 0
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

You're sure to get a good night's sleep at the ibis Mainz City hotel: All 144 non-smoking rooms are air conditioned, soundproofed and have innovative Sweet Bed by ibis beds. Amenities include a desk, free WIFI and TV with a wide range of Sky channels.

  • 144 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Baby bed
    • Direct dial telephone
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 465 reviews

Our guest reviews for ibis Mainz City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 787 reviews
Yasser M. Families - 05/11/2018 AccorHotels certified review
« Family stay (2 adults & 2 childern) »

the rooms we stayed at was nice (recently renovated) , breakfast was fine. location was excellent 3 min walk from the train station (Mainz Römisches Theater) . downtown is 5-10 min walk. one think we did not like , one of the rooms has some bugs , we informed the hotel about it , but we still found one or 2 bugs (it could be that they left the window open)

Solo travel - 26/10/2018 TripAdvisor review
« A wonderful stay at IBIS Mainz City »

What a wonderful hotel almost on the river bank and within walking distance to the Altstadt and the S Bahn Station. Clean, well made up and utilitarian rooms. Simple but good breakfast with a make your waffle counter. Would have love to have at least a water boiler in the room, but that's just a little thing. Location was the best. Staff were pleasant and ever willing to help. Will be back again.

Anonymus Solo - 22/10/2018 AccorHotels certified review
« An excellent "base camp" from which to explore Mainz and surrounding areas »

Location & Accessibility is very good. It is within walking distance to the old city with its tourist attractions and the Rhine. Room & Bathroom were very clean and comfortable and well stocked with toiletries & towels and even a hairdryer. Services - the offered free wifi was NOT available to me, but I suspect that the explanation of how to access the wifi was made by a staff member with very limited English. Breakfast - very good and varied with attention even for vegetarians. Parking - the hotel parking was full and I was redirected to the cinema parking which was expensive and this extra cost I did not expect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Mainz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your information,we keep going on in December with the renovation.Our access points for wireless will be renewed. Actually we have enough parking places but late check outs cause for a shortage of parking places.We apologies for the inconvenience happened. Thank you again for sharing your experience, and see you on your next trip hopefully!. Sincerely, Ümit Alis General Manager

Alexis Families - 15/10/2018 AccorHotels certified review
« Good comfortable hotel with nice rooms, nice staff, well located »

Stay here a lot and it is always excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Mainz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ümit Alis General Manager

Jim Couples - 24/09/2018 AccorHotels certified review
« Very well located »

No issues at all. Easy check in and check out, room fine. Location just a 10 minute walk from the centre of the city.

Stefa Business - 21/09/2018 AccorHotels certified review
« Perfect »

Quick check in friendly staff clean and nice room very obliging

Thomas M. Couples - 17/09/2018 AccorHotels certified review
« Great Location »

Stayed one night for first time. Easy to get there and just a few minutes walk to the center with loads of restaurants and shops. As parking in a city is mostly a challenge, here it was very convenient to use the hotel garage. Room was a bit small but had all needed except the number of towels with two shower towels for two people. But easily more could be picked up at the reception. The shower in the bathroom could have done with a better clean but could he managed. Breakfast Saturday morning was very busy and we had to queue. Breakfast itself was good. Resume: Only minor things and we will definitely book again for next times we will be visiting family.

Anonymous Solo - 15/09/2018 AccorHotels certified review
« Postiive & comfortable »

Friendly & informative front desk staff. Room very clean, fresh & comfortable

Bibi F. Business - 08/09/2018 AccorHotels certified review
« No freebies in the fridge... no fridge; no hot water maker to make instant coffee with ! »

OK as far as it went. In room amenities were lacking, however.

Laura Business - 29/08/2018 AccorHotels certified review
« It was ok. »

Everything was ok, apart from the fact that in the bathroom the ventilation wasn't working properly and sometimes it didn't smell ok in there.

Raymond A. G. Couples - 23/08/2018 AccorHotels certified review
« We always stay at the Mainz IBIS when we travel to Germany, always great and clean. »

Always are welcome, the staff is great, and room cleanliness is super. We always come back. The Breakfast is great and the veriaty also. Always fresh Bread and Rolls, just wonderfull

A B. T. Business - 19/08/2018 AccorHotels certified review
« Overdue for upgrades and renovations! »

I stayed one night on a business trip. The furniture in room 134 was frayed/overdue for upgrading and the mattress was worn out. A dissapointing room for a guest with ACCOR Gold status!

Lucia Couples - 18/08/2018 AccorHotels certified review
« Good experience »

Good position close to the River and town center, confortable beds and bedroom, nice people, parking underground.

Darren Couples - 07/08/2018 AccorHotels certified review
« Very pleasant stay »

Hotel was great but the location was fantastic near the old town and the river

Robert B. Couples - 03/08/2018 AccorHotels certified review
« Very happy with personnel. Great location. »

Everything was great .

Anonymous Business - 23/07/2018 AccorHotels certified review
« alles gut »

Alles prima

Hannelore Solo - 05/07/2018 AccorHotels certified review
« Stream of cold air can't be turned off »

I had enjoyed a previous stay at the Ibis Mainz City , but things obviously have changed. Pro: Customary Ibis-standard as expected: everything clean and functional. Convenient location three minutes’ walk from S/Regional station „Römisches Theater“ Very friendly staff!! Con: For me a k.o. factor The fixtures of an original A/C are still there, but have obviously been out of use for some time and been replaced by a huge blade-shaft up in the wall at the side of the bed. And from there a steady stream of cold air , at least in the summer, is blown right onto your bed and towards the table day and night. I adressed the point in a talk with a staff member: yes, they are aware of the issue, and they expect something to be done that will blow the air in a different direction to make it less uncomfortable - but there will NOT be a way to turn the air off or on on an individual basis. Really sad, but I have now had to cross the Ibis Mainz City off my list... Something else was deplorable: The Ibis „Well-feel“ bed in this location had a rubber sheet under the bed-linen, which made it feel somewhat uncomfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., Thank you for taking the time to tell us about your experience at the ibis Mainz City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Since one week we have started to renovate our rooms.Ventilation in the room as well in the Bathroom is one of our topics.We will put an adjustable air grid so you can regulate the direction of air blowing. Some words to the rubber sheet. This is because of hygienic reason. Otherwise we would need every month a new mattress. Dear Mrs.L., if this is the issue not coming back please inform us (h1…)before your arrival we can put off the rubber sheet for you. We would like to invite you after renovation to try and share your experience with us. Finally we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Greetings from beautiful Mainz, Ümit Alis General Manager

John M. Couples - 27/06/2018 AccorHotels certified review

Friendly efficient staff. Clean rooms comfortable beds.

johndT4221FR Family - 03/06/2018 TripAdvisor review
« Good Location »

The hotel is ideally situated in Mainz. It is close to the river and many restaurants. The room size is good but the air conditioning was barely adequate. We had two rooms and neither shower had anti-scalding valves. The staff was very friendly and the breakfast was good.

Balazs14 Family - 12/01/2018 TripAdvisor review
« Very nice hotel »

Reception check in very fast, personnel very friendly. Room was spacious for three persons. In the morning we had an amazing breakfast with great selection of food and beverages. Parking site next to the hotel.

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