Hotel - Mercure Lille Metropole Hotel
Mercure Hotel Mercure Hotel

Mercure Lille Metropole Hotel

4.0/5 697 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24
    • Opening hours : Week-end 24h/24

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Your meetings and events

With nine fully air-conditioned and equipped meeting rooms with natural light at garden level, the Hotel Mercure Lille Métropole can accommodate up to 250 people.We offer our services and expertise to help you organize your project and make it a success: a team of professionals on hand to help, an audiovisual control system, technical assistance and a single point of contact on the day.Combine work and pleasure by taking advantage of our relaxation areas, including a patio behind the pavilion, the bar with its cozy fireplace and our terrace beside the stream.

Mercure Lille Metropole Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CUIR 30 m2 2 m 15 10 15 12 0
DENIM 30 m2 2 m 15 10 15 12 0
VELOURS 30 m2 2 m 15 10 15 12 0
BAMBOU 55 m2 2 m 0 0 10 0 0
CACHEMIRE 65 m2 2 m 60 20 60 20 30
LIN 70 m2 2 m 70 25 70 36 40
SOIE 80 m2 2 m 70 30 70 40 40
SATIN 85 m2 2 m 70 30 70 40 50
PLACE DE LA DENTELLE 110 m2 2 m 0 0 120 0 120
ANGORA 115 m2 2 m 90 30 90 40 90
COTON 145 m2 2 m 130 35 130 60 90
SATIN + SOIE 165 m2 2 m 120 40 120 60 90
LIN + COTON 215 m2 2 m 250 0 300 0 170
    • Screen
    • Flipchart
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose between our two categories of spacious and comfortable rooms: the Standard Room and the Privilege Room offering a wider range of services.

  • 125 rooms
  • 72 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 28 family rooms
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.5/5 AccorHotels Rating 3,409 reviews

Our guest reviews for
Mercure Lille Metropole Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 697 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Alan C. Business - 10/09/2019 AccorHotels review
« Excellent stay superb staff »

Really good

Charles M. Couples - 07/09/2019 AccorHotels review
« The Mercure Lille Metropole always maintains an excellent standard. »

We have been staying at this hotel for over 25 years - as a Sofitel and Mercure. The Staff are really helpful and efficient, and the service is excellent. Good Food, Good Rooms - this hotel ticks all the boxes.

Andrew Couples - 31/08/2019 AccorHotels review
« Modern hotel good facilities and great breakfast »

Good stay overall. Nice rooms, helpful reception and great breakfast.

Ben M. Business - 20/08/2019 AccorHotels review
« Perfect »

Great hotel and perfect location for my business trip

Anonymous Business - 09/08/2019 AccorHotels review

I always enjoy my stay at the Hotel Mercure Lille Metropole. I wish the hotel would have a better air conditioning. The air conditioner in the room did not cool it.

Family - 30/07/2019 TripAdvisor review
« Dover calais stop en route for further afield »

Friendly and clean great breakfasts Would recommend to those making a lengthy UK journey to Dover for a good overnight rest before moving on further Staff very welcoming comfortable rooms great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph, Many thanks for your reply after your stay in our hotel. On the other hand, we have a little trouble understanding with your rating (2/5) when we read your comment quite positively. Could it be a mistake? We have the weakness to believe it.... We hope to see you soon with us again. With our very best regards. Denis Pierrel General Manager

Anonymous Couples - 18/07/2019 AccorHotels review
« comfortable overnight »

Good size room, enormous bed, good room service breakfast.

Anonymous Business - 14/07/2019 AccorHotels review
« Great »

Super service client de l’equipe

Lucie Business - 08/07/2019 AccorHotels review
« Good hotel »

The service is really good but some of the rooms will need to renovated

Nouvet.gire J. Business - 03/07/2019 AccorHotels review

Excellent accueil. Site agreable

Denis C. Families - 01/07/2019 AccorHotels review
« A wonderful place to stay »

Everyone was extremely helpful and friendly, Sebestain at reception was fantastic. rooms were clean

K Business - 21/06/2019 AccorHotels review
« Beautiful Modern Hotel, Gourmet Restaurant »

Hugely enjoyed it. Entire hotel is beautifully decorated, rooms are large and very comfortable, as are beds. Restaurant food is very reasonably priced but prepared to an impressively high standard. I enjoyed all my meals there very much.

Bak Y. K. Business - 16/06/2019 AccorHotels review
« convenient stay »

The location of the hotel close to the highway is very convenient . The garden and the trees around the hotel prevent the impression that you are close to the busy main road. The tram connection to the center is stimulating not to drive with the car to the center. The rooms are O.K. but a little too basic. I would prefer in the bath room separate little bottles for shampoo and shower gel. Negative point was that the curtain didn't close in the corner allowing morning light to enter the toom much too early. A pitch dark room is a must for sleeping!

D. Families - 08/06/2019 AccorHotels review
« aircon not working, pillows extremely thin and flat »

Aircon did not work, room temperature was 25 degres. Pillows were thin and very flat, had to roll up some of our clothes to create extra depth... Positive: staff is very friendly, especially the staff at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doniphane D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Metropole. I am sorry that your experience did not meet your expectations ; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Denis PIERREL General Manager Mercure Lille Métropole

Noelene L. Business - 08/06/2019 AccorHotels review
« Excellent stay with great staff »

Love the friendliness of the reception they all know my preferred room by now they so friendly when booking my taxi or just letting me know on any news The breakfast staff are so friendly and helpful they know how I like my eggs and bring my Tobasco New rooms are lovely Bed comfy Just one statement maybe one more more water instead of 1 and some English channels

Loyal G. Families - 04/06/2019 AccorHotels review
« Good as always »

It was repeated visit as last stop before UK. Staff is friendly and they remember us. Privilege room very clean and comfortable.

Mr. B. Families - 29/05/2019 AccorHotels review
« Superb »

We stayed couple of days as always and top rooms this time. It was quiet and very well decorated... Can’t fault it at all :-) Note: one tiny tiny health and safety improvement. The walking bath is deadly slippery when wet. Having a mat is a must especially for children and older people... Merci again, we will keep coming back for sure

Jayson S. Couples - 24/05/2019 AccorHotels review
« stay »

We were unable to stay due to a family emergency this time, however I have never had a bad experience here, the staff are amazing , professional and friendly

Miodrag Business - 20/05/2019 AccorHotels review
« All in all ok. But hotel has been downgraded. Now it looks a more like Ibis. »

In general ok. But, I was unpleasantly surprised not being able to have lunch or room service at 3 pm. I have been only offered with cheese and had to go to McDonald's to get something to eat (after travelling for 7 hours).

Lucie Business - 19/05/2019 AccorHotels review
« Nice stay »

I like to stay there as it is close to our office and the train station. The service is good, nice breakfast. The only thing to be improved is the air condition of the rooms

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