Hotel - Mercure Strasbourg Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Strasbourg Centre Hotel

4.0/5 914 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • Room service
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ADIDAS25 km / 15.53 mi AGIPI3.6 km / 2.24 mi CIC3 km / 1.86 mi ENA1 km / 0.62 mi ES0.5 km / 0.31 mi KRONENBOURG33 km / 20.51 mi SITA SUEZ9 km / 5.59 mi UNISTRA1.5 km / 0.93 mi
AFI ESCA0.2 km / 0.12 mi ARTE2.4 km / 1.49 mi CREDIT MUTUEL3 km / 1.86 mi ERNST & YOUNG0.2 km / 0.12 mi HJC EUROPE9 km / 5.59 mi MARS32 km / 19.88 mi SOPREMA9.7 km / 6.03 mi

Congress centre

PALAIS DES CONGRES2 km / 1.25 mi

Exhibition and convention centre

PALAIS DES CONGRES2.4 km / 1.49 mi

Exhibition centre

LE WACKEN2 km / 1.25 mi

Your meetings and events

A meeting, interview or showroom? Come and discover the mezzanine at the Mercure Strasbourg centre hotel. It is bright and cozy and equipped with modern equipment, perfect for work and relaxation.

Mercure Strasbourg Centre Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEZZANINE 30 m2 0 m 0 6 6 0 0
    • Flipchart
    • Day light
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All our rooms are spacious and recently renovated in a contemporary style and are available with double or twin beds. The pastel decor is restful and the surroundings comfortable and designed for relaxation.

  • 98 rooms
  • 51 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.3/5 AccorHotels Rating 3,601 reviews

Our guest reviews for
Mercure Strasbourg Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 914 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ali G. Families - 13/08/2019 AccorHotels review
« Good »

Good breakfast, clean room , helpful and kind staff.

John R. Couples - 24/07/2019 AccorHotels review
« Great Location »

The hotel is very well located close to the scenic old town. The hotel is clean and comfortable with friendly staff at reception.

Business - 21/07/2019 TripAdvisor review
« Disappointment »

This hotel has not even 3 stars. Room small, old windows, no ventilation in the bathroom, no cleanness, no parking, a lot of noise early morning, no facilities 4 stars hotel: bath robe, slippers, only liquid sope/ shower gel/shampoo, etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear marianjeanmarinescu , Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do have a private parking, it was probably full at your check-in (only 20 spaces) but in that case we always help our guests to find another parking. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Aline Front Desk Manager

Zichen Solo - 19/07/2019 AccorHotels review
« the room is siginificantly below expectation »

Before coming to Europe, I was in China where Mercure is positioned as a good (though not the best) hotel, something like in the upper-middle end of the market. I was in a Mercure hotel in Budapest, Hungary, and it was consistent with my impression. But the room in this Hôtel Mercure Strasbourg Centre is significantly below my expectations. It feels more outdated and primitive than Ibis hotels that I have stayed in. The room just feels like one of the lower end of economy hotels. Yet the price is not low - which I can understand, given the location. But still, I strongly recommend you renovate the rooms and the hallway (the lobby was good enough). Breakfast was just so-so, with many fewer choices than the Mercure hotel in Budapest, Hungary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are aware that our hotel can look a bit old fashioned and we hope to have some renovations very soon. I'm really sorry that you have been waked up by mistake, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Aline UWIMBABAZI Front Desk Manager

Burak O. Business - 19/07/2019 AccorHotels review

I stayed many times at your hotel, still despite indicating before I had a room with twin beds instead of a double bed and a shower with a very short ceiling that I don’t fit. This time the temperature of the water was also changing all the time. I think the scramble in breakfast can be improved considerably and/or maybe the hotel can start to prepare eggs on order. I think these are very simple improvements that would not cost much but would create much more satisfaction. Thank you and kind regards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We know that you are tall and your secretary had requested a double bedded room, I really don't understand what happened. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit of 1000 points has been added on your reward memeber card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline UWIMBABAZI Front Desk

Anonymous Couples - 17/07/2019 AccorHotels review
« Good stay »

Great location, helpful staff. Room was clean and had everything necessary.

Keith L. Couples - 15/07/2019 AccorHotels review
« Great staff; comfortable beds, clean rooms, »

The levels of service and cleanliness I have come to expect from Mercure were not disappointing but were in fact excelled. The staff in particular deserve accolades.

A Business - 13/07/2019 AccorHotels review
« Excellent »

Pleasent, relaxing and quiet

Revi Families - 07/07/2019 AccorHotels review
« Ok stay »

We stayed 2 nights, the pillow was smelly... I asked for a new one... I do not know wether it is the pillow or the sheets. Breakfast was oke. They did not refill the hair and body soap bottle. Location is very good!

Cw Business - 06/07/2019 AccorHotels review
« Old hotel which urgently needs renovation »

The hotel is very well located but old in style and design. The carpets have stains, the electricity plug in the corridor did not work so there was no way to use my hair dryer in front of a mirror. The staff is very nice and it is clean but as in many Strasbourg hotels you the price does not reflect the interior.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W. Thank you for taking the time to tell us about your experience at Hotel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are aware that our hotel needs some renovation and hope to renovate it soon. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Front Desk Manager

Morgan Friends - 23/06/2019 AccorHotels review
« Very pleasant but short stay »

Only there as a stop-over with a few hours in the early evening to explore, but really just a night train to morning train lay-over. Easy access via tram or short walk. Clean, comfortable, modern hotel. No issues. We didn't have breakfast.

Kuochun H. Couples - 22/06/2019 AccorHotels review
« Good mood for staying »

Friendly staffs for all international guests. Rooftop breakfast surrounding the 360 degrees view!

Willie S. Business - 21/06/2019 AccorHotels review
« Gold member »

When I check in I was not offered a upgrade and the room that I received was directly in front of a elevator it was noisy and there was some flying insects flying around in my room ,I didn’t feel conferrable nor did I feel privilege, I always book privilege rooms when I make reservations but the website did not give me that option , this was not a good experience for me .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We only have 4 privilege rooms in our hotel, and as you know the upgrade is offered subject to the availability. The 4 privilege rooms were already booked at your arrival otherwise we would have you upgraded with pleasure. I have noted all your remarks and would certainly resensibilize my team regarding the allocation of the rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline UWIMBABAZI Front Desk Manager

Stephan Business - 21/06/2019 AccorHotels review
« Easy and relaxed stay »

Friendly staff, quick processing, quiet and nice room, noce breakfeast location.

Anonymous Business - 02/06/2019 AccorHotels review
« hotel feedback »

good location with excellent service and great breakfast

Richard D. Business - 25/05/2019 AccorHotels review
« Nice comfortable rooms and pleasant staff, but poor WiFi coverage »

The rooms were clean and comfortable. The staff was professional and enthusiastic. The WiFi signal coverage in the Privilege room was very weak and unusable. I could not connect for more than a couple of minutes before the weak one bar signal would disconnect. A colleague of mine staying in a different Privileged room had the same issue. I finally made a good WiFi connection by logging on to the Sofitel connection next door. I could not use the Mercure's WiFi.

Dwayne Business - 24/05/2019 AccorHotels review
« Very helpful and friendly staff »

I found the hotel to be clean and presentable, located in the centre of town. The staff there were friendly, helpful and multilingual.

The_Aged_Traveller Couples - 21/05/2019 TripAdvisor review
« Overnight stay. »

On arrival we were given a room upgrade which was much appreciated. Staff were helpful with parking in a shared (with Sofitel) underground car park. Our room was spacious with a very good bathroom. Breakfast was on the 7th floor with views over Strasbourg. There is no bar or restaurant in the hotel but it is very close to Strasbourg central restaurants and the Accor Sofitel has both next door. All good.

Our hotel has responded to the review
Our hotel has responded to the review

dear traveller, thank you so much for your kind words. They make me feel proud of my staff ! Our greatest satisfaction is to contribute to the well-being of our guests. See you soon again in Strasbourg, Yours faithfull, Nathalie

Willie S. Business - 20/05/2019 AccorHotels review
« Satisfied »

My stay was satisfaction it would have been great if the wifi was working ,but it did not work well .

M. F. Business - 03/05/2019 AccorHotels review
« especially the welcome & advices for restaurant was top »

very good , a bit expensive but this is Strasbourg Centre ... :)

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