Hotel - Mercure Strasbourg Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Strasbourg Centre Hotel

4.0/5 904 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • Room service
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ADIDAS25 km / 15.53 mi AGIPI3.6 km / 2.24 mi CIC3 km / 1.86 mi ENA1 km / 0.62 mi ES0.5 km / 0.31 mi KRONENBOURG33 km / 20.51 mi SITA SUEZ9 km / 5.59 mi UNISTRA1.5 km / 0.93 mi
AFI ESCA0.2 km / 0.12 mi ARTE2.4 km / 1.49 mi CREDIT MUTUEL3 km / 1.86 mi ERNST & YOUNG0.2 km / 0.12 mi HJC EUROPE9 km / 5.59 mi MARS32 km / 19.88 mi SOPREMA9.7 km / 6.03 mi

Congress centre

PALAIS DES CONGRES2 km / 1.25 mi

Exhibition and convention centre

PALAIS DES CONGRES2.4 km / 1.49 mi

Exhibition centre

LE WACKEN2 km / 1.25 mi

Your meetings and events

A meeting, interview or showroom? Come and discover the mezzanine at the Mercure Strasbourg centre hotel. It is bright and cozy and equipped with modern equipment, perfect for work and relaxation.

Mercure Strasbourg Centre Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEZZANINE 30 m2 0 m 0 6 6 0 0
    • Flipchart
    • Day light
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 98 rooms
4.3/5 AccorHotels Rating 3,537 reviews

Our guest reviews for
Mercure Strasbourg Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 904 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Keith L. Couples - 15/07/2019 AccorHotels certified review
« Great staff; comfortable beds, clean rooms, »

The levels of service and cleanliness I have come to expect from Mercure were not disappointing but were in fact excelled. The staff in particular deserve accolades.

A Business - 13/07/2019 AccorHotels certified review
« Excellent »

Pleasent, relaxing and quiet

Revi Families - 07/07/2019 AccorHotels certified review
« Ok stay »

We stayed 2 nights, the pillow was smelly... I asked for a new one... I do not know wether it is the pillow or the sheets. Breakfast was oke. They did not refill the hair and body soap bottle. Location is very good!

Cw Business - 06/07/2019 AccorHotels certified review
« Old hotel which urgently needs renovation »

The hotel is very well located but old in style and design. The carpets have stains, the electricity plug in the corridor did not work so there was no way to use my hair dryer in front of a mirror. The staff is very nice and it is clean but as in many Strasbourg hotels you the price does not reflect the interior.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W. Thank you for taking the time to tell us about your experience at Hotel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are aware that our hotel needs some renovation and hope to renovate it soon. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Front Desk Manager

Morgan Friends - 23/06/2019 AccorHotels certified review
« Very pleasant but short stay »

Only there as a stop-over with a few hours in the early evening to explore, but really just a night train to morning train lay-over. Easy access via tram or short walk. Clean, comfortable, modern hotel. No issues. We didn't have breakfast.

Kuochun H. Couples - 22/06/2019 AccorHotels certified review
« Good mood for staying »

Friendly staffs for all international guests. Rooftop breakfast surrounding the 360 degrees view!

Willie S. Business - 21/06/2019 AccorHotels certified review
« Gold member »

When I check in I was not offered a upgrade and the room that I received was directly in front of a elevator it was noisy and there was some flying insects flying around in my room ,I didn’t feel conferrable nor did I feel privilege, I always book privilege rooms when I make reservations but the website did not give me that option , this was not a good experience for me .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We only have 4 privilege rooms in our hotel, and as you know the upgrade is offered subject to the availability. The 4 privilege rooms were already booked at your arrival otherwise we would have you upgraded with pleasure. I have noted all your remarks and would certainly resensibilize my team regarding the allocation of the rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline UWIMBABAZI Front Desk Manager

Stephan Business - 21/06/2019 AccorHotels certified review
« Easy and relaxed stay »

Friendly staff, quick processing, quiet and nice room, noce breakfeast location.

Anonymous Business - 02/06/2019 AccorHotels certified review
« hotel feedback »

good location with excellent service and great breakfast

Richard D. Business - 25/05/2019 AccorHotels certified review
« Nice comfortable rooms and pleasant staff, but poor WiFi coverage »

The rooms were clean and comfortable. The staff was professional and enthusiastic. The WiFi signal coverage in the Privilege room was very weak and unusable. I could not connect for more than a couple of minutes before the weak one bar signal would disconnect. A colleague of mine staying in a different Privileged room had the same issue. I finally made a good WiFi connection by logging on to the Sofitel connection next door. I could not use the Mercure's WiFi.

Dwayne Business - 24/05/2019 AccorHotels certified review
« Very helpful and friendly staff »

I found the hotel to be clean and presentable, located in the centre of town. The staff there were friendly, helpful and multilingual.

The_Aged_Traveller Couples - 21/05/2019 TripAdvisor review
« Overnight stay. »

On arrival we were given a room upgrade which was much appreciated. Staff were helpful with parking in a shared (with Sofitel) underground car park. Our room was spacious with a very good bathroom. Breakfast was on the 7th floor with views over Strasbourg. There is no bar or restaurant in the hotel but it is very close to Strasbourg central restaurants and the Accor Sofitel has both next door. All good.

Our hotel has responded to the review
Our hotel has responded to the review

dear traveller, thank you so much for your kind words. They make me feel proud of my staff ! Our greatest satisfaction is to contribute to the well-being of our guests. See you soon again in Strasbourg, Yours faithfull, Nathalie

Willie S. Business - 20/05/2019 AccorHotels certified review
« Satisfied »

My stay was satisfaction it would have been great if the wifi was working ,but it did not work well .

M. F. Business - 03/05/2019 AccorHotels certified review
« especially the welcome & advices for restaurant was top »

very good , a bit expensive but this is Strasbourg Centre ... :)

Kareldr Business - 07/04/2019 AccorHotels certified review
« Everything was fine »

We stayed here for two days. Hotel is reasonably equipped, if you need to work in your room, there is a cattle to make tea and coffee. Location is very good, just short walk to main historical centre and fine dinning opportunities. There is also parking for you if you came with car. All in all - very good for me.

Dionysis K. Business - 05/04/2019 AccorHotels certified review
« Good hotel with a very central placement, close to everything in the center of Strasbourg »

The hotel is good, although not overly luxurious. It is certainly very good for its price. Its placement in the center of Strasbourg, close to the train station (only 2 tram stops away and within walking distance) is excellent. The room was clean, large and comfortable. The breakfast was also good, although not on the level of other 4 star hotels.

D Business - 30/03/2019 AccorHotels certified review
« Smelly and worn room for €225.. »

Terrible smell of humidity in the room. The rate was already excessive but having the smell and slightly worn furniture certainly didn’t make it a satisfactory stay. The receptionist did offer to change to room but I was in business and didn’t have time to take her up on that offfer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you for the next session. Sincerely, Nathalie Peter Manager

Giel Business - 23/03/2019 AccorHotels certified review
« Average »

Highly priced, middle class Couple of negative points: room key did not work after 1 day Door from street to lobby is dangerous, I saw 2 guests being hit by the automatic doors

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie Peter Directrice

O. V. Business - 21/03/2019 AccorHotels certified review
« Professional »

Good in the room Good breakfast without excess Working room at 1st floor too small

Chris (. E. Couples - 15/03/2019 AccorHotels certified review
« Our two night stay in March »

We were very pleased with our stay in the Strasbourg Mecure. All the staff but especially Natalie were very helpful and friendly. The breakfast was very good but quite expensive and the room was very good for the price. Our only difficulty was the button for the door in the car park which could be easier to locate!!

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