Hotel - Mercure Strasbourg Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Strasbourg Centre Hotel

4.0/5 922 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • Room service
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ADIDAS25 km / 15.53 mi AGIPI3.6 km / 2.24 mi CIC3 km / 1.86 mi ENA1 km / 0.62 mi ES0.5 km / 0.31 mi KRONENBOURG33 km / 20.51 mi SITA SUEZ9 km / 5.59 mi UNISTRA1.5 km / 0.93 mi
AFI ESCA0.2 km / 0.12 mi ARTE2.4 km / 1.49 mi CREDIT MUTUEL3 km / 1.86 mi ERNST & YOUNG0.2 km / 0.12 mi HJC EUROPE9 km / 5.59 mi MARS32 km / 19.88 mi SOPREMA9.7 km / 6.03 mi

Congress centre

PALAIS DES CONGRES2 km / 1.25 mi

Exhibition and convention centre

PALAIS DES CONGRES2.4 km / 1.49 mi

Exhibition centre

LE WACKEN2 km / 1.25 mi

Your meetings and events

A meeting, interview or showroom? Come and discover the mezzanine at the Mercure Strasbourg centre hotel. It is bright and cozy and equipped with modern equipment, perfect for work and relaxation.

Mercure Strasbourg Centre Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEZZANINE 30 m2 0 m 0 6 6 0 0
    • Flipchart
    • Day light
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All our rooms are spacious and recently renovated in a contemporary style and are available with double or twin beds. The pastel decor is restful and the surroundings comfortable and designed for relaxation.

  • 98 rooms
  • 51 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.3/5 AccorHotels Rating 3,652 reviews

Our guest reviews for
Mercure Strasbourg Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 922 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Dr.wjko Friends - 03/09/2019 AccorHotels review
« A perfectly located hotel with excellent service. »

I stayed for 2 nights and was pleasantly surprised by the ideal location. The front desk service was friendly and efficient. The price is right.

Trevor F. D. U. Families - 02/09/2019 AccorHotels review
« Very good,comfortable room,in a good location in Strasbourg. »

We enjoyed our stay at the mercure central hotel. The rooms were comfortable, the ensuite very good, and the location was ideal, close to the Tram stops that could take you anywhere in the Strasbourg City areas, but also within walking distance to the Cathedral and all the cafe bars etc. I found the only improvement would be to have at least one comfortable armchair to sit in, rather than the uncomfortable plastic rocker that we had. I would definitely go back again. We did not eat in the hotel as we prefer to eat out.

Anonymous Couples - 30/08/2019 AccorHotels review
« Correct »

Normal

Kenneth W. Couples - 28/08/2019 AccorHotels review

Very satisfied. Staff very helpful. Storage space inadequate, even for a short stay.

Alessandro B. Friends - 27/08/2019 AccorHotels review
« A regular night at hotel »

Personnel at the reception was not very welcoming and seemed to be not very prepared.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline UWIMBABAZI Front Desk Manager

—- Solo - 24/08/2019 AccorHotels review
« Good »

Karen W. S. Couples - 23/08/2019 AccorHotels review
« Exelent »

Good stay , nice staff , good rooms .

Paweł Couples - 21/08/2019 AccorHotels review
« Very good location, standard hotel with very poor internet access »

This is quite a standard hotel, well maintained and probably The only fail of it is internet access which is completely miserable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm surprised to hear that our internet connection were very poor during your stay. You should have informed the reception and we would have contacted the technician to resolve the problem. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline UWIMBABAZI Front Desk Manager

Gilad S. Couples - 19/08/2019 AccorHotels review
« The stay was wonderful but the WiFi was horrible »

Everything was great, except for the poor WiFi connection.

Ali G. Families - 13/08/2019 AccorHotels review
« Good »

Good breakfast, clean room , helpful and kind staff.

John R. Couples - 24/07/2019 AccorHotels review
« Great Location »

The hotel is very well located close to the scenic old town. The hotel is clean and comfortable with friendly staff at reception.

Business - 21/07/2019 TripAdvisor review
« Disappointment »

This hotel has not even 3 stars. Room small, old windows, no ventilation in the bathroom, no cleanness, no parking, a lot of noise early morning, no facilities 4 stars hotel: bath robe, slippers, only liquid sope/ shower gel/shampoo, etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear marianjeanmarinescu , Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do have a private parking, it was probably full at your check-in (only 20 spaces) but in that case we always help our guests to find another parking. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Aline Front Desk Manager

Zichen Solo - 19/07/2019 AccorHotels review
« the room is siginificantly below expectation »

Before coming to Europe, I was in China where Mercure is positioned as a good (though not the best) hotel, something like in the upper-middle end of the market. I was in a Mercure hotel in Budapest, Hungary, and it was consistent with my impression. But the room in this Hôtel Mercure Strasbourg Centre is significantly below my expectations. It feels more outdated and primitive than Ibis hotels that I have stayed in. The room just feels like one of the lower end of economy hotels. Yet the price is not low - which I can understand, given the location. But still, I strongly recommend you renovate the rooms and the hallway (the lobby was good enough). Breakfast was just so-so, with many fewer choices than the Mercure hotel in Budapest, Hungary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are aware that our hotel can look a bit old fashioned and we hope to have some renovations very soon. I'm really sorry that you have been waked up by mistake, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Aline UWIMBABAZI Front Desk Manager

Burak O. Business - 19/07/2019 AccorHotels review

I stayed many times at your hotel, still despite indicating before I had a room with twin beds instead of a double bed and a shower with a very short ceiling that I don’t fit. This time the temperature of the water was also changing all the time. I think the scramble in breakfast can be improved considerably and/or maybe the hotel can start to prepare eggs on order. I think these are very simple improvements that would not cost much but would create much more satisfaction. Thank you and kind regards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We know that you are tall and your secretary had requested a double bedded room, I really don't understand what happened. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit of 1000 points has been added on your reward memeber card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline UWIMBABAZI Front Desk

Anonymous Couples - 17/07/2019 AccorHotels review
« Good stay »

Great location, helpful staff. Room was clean and had everything necessary.

Keith L. Couples - 15/07/2019 AccorHotels review
« Great staff; comfortable beds, clean rooms, »

The levels of service and cleanliness I have come to expect from Mercure were not disappointing but were in fact excelled. The staff in particular deserve accolades.

A Business - 13/07/2019 AccorHotels review
« Excellent »

Pleasent, relaxing and quiet

Revi Families - 07/07/2019 AccorHotels review
« Ok stay »

We stayed 2 nights, the pillow was smelly... I asked for a new one... I do not know wether it is the pillow or the sheets. Breakfast was oke. They did not refill the hair and body soap bottle. Location is very good!

Cw Business - 06/07/2019 AccorHotels review
« Old hotel which urgently needs renovation »

The hotel is very well located but old in style and design. The carpets have stains, the electricity plug in the corridor did not work so there was no way to use my hair dryer in front of a mirror. The staff is very nice and it is clean but as in many Strasbourg hotels you the price does not reflect the interior.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W. Thank you for taking the time to tell us about your experience at Hotel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are aware that our hotel needs some renovation and hope to renovate it soon. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Front Desk Manager

Morgan Friends - 23/06/2019 AccorHotels review
« Very pleasant but short stay »

Only there as a stop-over with a few hours in the early evening to explore, but really just a night train to morning train lay-over. Easy access via tram or short walk. Clean, comfortable, modern hotel. No issues. We didn't have breakfast.

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