Hotel - ibis Cognac
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Cognac Hotel

3.5/5 272 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Rooms for guests with reduced mobility - Contact the hotel
  • Pets allowed 7.5  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)


  • Breakfast
  • 1 bar(s)
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Hotel location

Companies and event centres nearby

Congress centre

LA SALAMANDRE1 km / 0 mi

Exhibition centre

ESPACE 30002 km / 1 mi

Our rooms

  • 39 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 712 reviews

Our guest reviews for
ibis Cognac

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 272 reviews
296annef Couples - 09/06/2019 TripAdvisor review
« Cognac »

Lovely hotel in beautiful Charente. Friendly staff and free public parking. In the centre of the town,lots of restaurants and an excellent Thai and Indian. Major cognac houses to visit and taste cognac.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for this comment which delights us

John D. Couples - 10/10/2018 AccorHotels certified review
« Life is for living so lets live »

no problem

Peter P Couples - 02/10/2018 TripAdvisor review
« Very Good Room in town with free parking »

The hotel reception is compact and includes a bar,it would beefit from these two areas being reversed so the bar utilised the brakfast area and rooms and ift were left and right of the reception. A two person lift took us a bright,airy room with a spacious bathroom and independent w/c(Rare in IBIS) Bed was comfortable,WiFi strong and opposite was free public parkiing . Cognac is for cognac lovers,sadly I am not one but we dined well and it bennefits from a superb supermarket .

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for your opinion and remarks

Jane H. Couples - 19/09/2018 AccorHotels certified review
« Location is good. »

Location is good. Hotel needs walls painting in a lighter colour it was quite gloomy in the rooms and corridors.

Louis H. Business - 17/09/2018 AccorHotels certified review
« Ibis provides a satisfactory experience that does not lack in anything but does not go above and beyond »

Rooms are nice and clean. Personnel is very friendly. Breakfast is sparse if you go too late.

Marius Couples - 28/08/2018 AccorHotels certified review
« wow! »

Unexpected pleasant surprise. the front desk very helpful and polite,the room was large and clean with a generous bathroom.plenty of food to choose for breakfast. i would definitely recommend this place

Denise M. Couples - 28/08/2018 AccorHotels certified review
« Ideally situated hotel »

Great situation, receptionist very friendly

R S. Couples - 22/08/2018 AccorHotels certified review
« Houskeeping unsatisfactory »

1. The bed was not made, the quilt was merely pulled up and the pillows thrown on top. 2. An empty bottle was not removed. 3. On departure no-one was at the front desk for 5 minutes despite the front door bell ringing 3 times with people entering or exiting in a 5 minute period, therefore we left without waiting any longer. We found the reception area and the breakfast room décor uninviting therefore ate breakfast out on both days. POSITIVES The hotel is in a convenient location with free parking across the road. The shower is a good, large size and having a separate toilet is a bonus. The layout of the room uses the space to it's best advantage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER S., Thank you for taking the time to tell us about your experience at the ibis Cognac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, F. BRUN

Couples - 14/08/2018 TripAdvisor review
« Trip to Cognac »

Hotel average. Breakfast good. Rooms ok. Didn't get much sleep due to air conditioning being very noisy during the night, we could also hear air conditioning in other rooms. Car parking was acceptable.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for your opinion and remark.

Family - 30/07/2018 TripAdvisor review
« Convenient and comfortable hotel »

Rooms at he Ibis Cognac are stylish and spacious - a cut above standard Ibis rooms. The hotel is centrally located, within easy walking distance of the town centre, and the staff are extremely helpful in answering queries, providing maps and so on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, We would like to thank you for this comment which delights us. We are very happy to know that we have been able to meet your expectations during our stay in our establishment, Very sincerely.

Steve Couples - 23/07/2018 AccorHotels certified review
« Adequate overnight »

Friendly staff, clean room, quiet hotel

David K. Couples - 16/07/2018 AccorHotels certified review
« Great Value Hotel »

The hotel is clean, bright with friendly staff and is very well located in the town with a free car park directly opposite. The price we paid for six days over the week of the Blues Passion was excellent value. We would definitely recommend the hotel.

Clara Friends - 09/07/2018 AccorHotels certified review
« Expensive for the facilities you get »

Ok for a one night stay, Room a little tired. Toilet needed attention. Towels very old and worn.

Mr A. M. Couples - 02/06/2018 AccorHotels certified review
« Good location for visiting Cognac close to all areas. »

Good low budget hotel in a great location for visiting Cognac. Nice clean rooms and was allowed to check in early. Bar area very small and whereas the selection of wines on the menu was good at 10pm availability was very limited.

Herman Couples - 03/03/2018 AccorHotels certified review
« this is a real IBIS; simple relatively cheap and everything is goog not perfet »

after snow and other problems we endly reached the IBIS in Cognacv

Christine Couples - 20/01/2018 AccorHotels certified review
« Cognac »

This hotel is in a good location for the town and many of the distillerys

Couples - 17/01/2018 TripAdvisor review
« Cognac »

The Ibis in Cognac is a basic hotel but clean and looks recently refurbished. It is very central to the town and all the distilleries etc. Parking is very easy as there is a large car park opposite the hotel and you can park in the road outside for free

Our hotel has responded to the review
Our hotel has responded to the review

We would like to thank you for this comment which delights us. Sincelery,

Anonymous Couples - 31/12/2017 AccorHotels certified review
« A good short stay! »

Very helpful and friendly staff as usual. Refurbished rooms, small but good. Handy location.

Al G. Solo - 23/09/2017 AccorHotels certified review
« Nice stay - for the most part »

Exceptionally located right in the heart of Cognac with very easy access to the SNCF train station (15 minute walk). All the big cognac houses (for visits) are also within very easy walking distance. No in-house dinning, but again its right in city center with excellent dining options all around and a very good supermarket within1 minute walk. Only drawback I had was that in this particular stay, the aiconditioning in your room (as it was explained to me) is set by the management (not the guest). So there is summer setting (you can cool your room but not heat it) or winter setting (you can heat your room but not cool it). At the time of my visit in September it was set to winter setting so only heating - no cooling. Well, as climate change would have it, in September it is now 23C outside. In the room, the temperature soared to almost 30C. When I mentioned to the front desk that my preference for getting a good nights sleep was in the 19 to 20C range (air conditioning temperatures), I was told that the only thing that could be done was to open the window and see if it were more comfortable then. Basically, I got no sleep. There is a card in the room that says there is a 15 minute guarantee that you are happy with your stay or your stay is on the house...... Anyway, beautiful city (one of the best I have visited), lovely people and had a great time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, F. BRUN

Couples - 21/09/2017 TripAdvisor review
« All things hygienic? »

I cannot understand how a hotel can still be using a separate toilet with no washing facilities! One has to come through and close 3 ! doors to reach a wash basin after use of the toilet! Is this still allowed in France today?

Our hotel has responded to the review
Our hotel has responded to the review

Sir, Thank you for taking the time to write to us as a result of your stay at ibis Cognac. We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies. Ibis hotels are eager to offer you the best quality of service for your stay; Therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Again, we thank you for your comments and hope to regain your trust during a future stay. Waiting to see soon you, we pray you to believe, Sir, in expressing our feelings the best.

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