Pullman Abidjan 5 stars

Customer review rating (ALL Rating) 4.3/5 1,024 reviews

Pullman Abidjan - Image 1
Pullman Abidjan - Image 2
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Rue Abdoulaye Fadiga, 01 BP 2185, Plateau, 01 ABIDJAN, Ivory Coast

Description

Hotel extras

  • A private transfer service on demand.

  • Sample the French and Africanspecialties in our restaurant

  • Enjoy breathtaking views of the Ebrié Lagoon and Cocody Bay

  • Indoor and outdoor parking at your disposal

  • Unpublished events to discover

Our accommodation(s)

Hotel location

Pullman Abidjan

Rue Abdoulaye Fadiga, 01 BP 2185, Plateau
01 ABIDJAN
Ivory Coast

GPS:5.322324, -4.013679

Telephone
Fax +225 27 20 2 12028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Le Rive Gauche

Le Rive Gauche serves traditional French cuisine and African specialties. From Monday to Friday, the shared tables give you the chance to meet other people and maybe even forge business contacts over dinner.

Book

Your meetings and events

Room descriptions and layouts

8 

meeting rooms

From 1 to 250 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,024 reviews

TripAdvisor Rating  4.5/5  469 reviews

Certificate of excellence 2024

Average and no value for money

Customer review rating 3.0/5

Georges A. Business - Confirmed reviews ALL

That’s the second time I stay at your hotel and the air conditioning in the lobby is not working, this is not acceptable for a 5 star hotel specially when I pay $350usd per night for a standard room. On the other hand, I forgot a device to wash the teeth (Waterpick) and I called your reception when I landed home they were suppose to check with house keeping more then a week ago, but they never call back, again this is not how a 5 star should work.

Dear Georges Mr A., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwige GNALEGA Guest Experience Manager

Disapointing

Customer review rating 0.5/5

Alexis D. Business - Confirmed reviews ALL

The hotel is far away from the promise and expectation of the Pullman brand. All the common areas do not have air condition. This makes it uncomfortable to be in the lobby and restaurant. This is inconvenient for business traveller that represent most of the clientele. The breakfast is a chaotic area with items always on shortage and poor service. Queues to get coffee mugs and the coffee machine is often without milk or needs maintenance. The food is all over the place. Too many people for a small area and again no AC.

Dear Alexis D., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwige GNALEGA Guest Experience Manager

Not up to the usual Accor standard for such an expensive nightly rate.

Customer review rating 1.0/5

Rob Business - Confirmed reviews ALL

4 night stay in the hotel in Abidjan...on arrival it was clear that the main lobby and bar is not sufficiently air-conditioned for international travelers...whilst the lobby contains fans they do little to reduce the heat or humidity making it impossible to sit and meet or socialize in the lobby or bar. The breakfast/restaurant is similarly uncomfortable and too hot, but also is not well stocked during the busy times with many items missing or empty and the coffee machines regularly running out of milk. One small positive is the room, it was clean, cool and well maintained during my stay. During my next visit to Abidjan I will be certainly not staying at the Pullman and will look for alternative accommodation. Extremely disappointed for the standards that Accor usually operates at.

Dear Robert B., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwige GNALEGA Guest Experience Manager

good

Customer review rating 3.5/5

Alves Business - Confirmed reviews ALL

only two people at the desk, for such a big hotel, it takes ages to have something.

Dear R., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, please be assured that your comments have been taken into account by our management. We are sincerely sorry if you have suffered any inconvenience due to the waiting time at reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Experience Manager

Good comfortable hotel

Customer review rating 4.0/5

David Business - Confirmed reviews ALL

I had a very pleasant stay. The rooms were comfortable and the breakfast very good. Air conditioning in the ground floor reception could have been better. The time it too to get a meal at Dinner time was far too long

Dear David P., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we apologise for the long delay in ordering your dinner. Please be assured that we will do our utmost to rectify the situation on future occasions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Experience Manager

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Other web-users rate our hotel

  • 223 reviews 9/10 Location
  • 407 reviews 7.9/10 Room
  • 1,470 reviews 9.3/10 Service
  • 28 reviews 5.9/10 WiFi
  • 567 reviews 8.8/10 Food
  • 409 reviews 9.7/10 Vibe
  • 305 reviews 9.2/10 Breakfast
  • 127 reviews 6.3/10 Amenities

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