Hotel - Novotel Clermont Ferrand
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Novotel Clermont Ferrand Hotel

4.0/5 1,242 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AULNAT
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Solarium
  • Outdoor playground for children
  • Kayaking  (Nearby)
  • Other sports activities
    • Athletics stadium
    • Boules/petanque
    • Table tennis
  • Downhill skiing  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 / 19:00-22:30
    • Opening hours : Week-end 12:00-14:30 / 19:00-22:30

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ABCIS2 km / 1.24 mi AURILISnull km / null mi BESSON CHAUSSURESnull km / null mi BONY AUTOMOBILES2 km / 1.24 mi FLAURAUD0.5 km / 0.31 mi LA MONTAGNE4 km / 2.49 mi LIMAGRAIN9 km / 5.59 mi MSD CHIBRET15 km / 9.32 mi SOCIETE LIMAGRAIN15 km / 9.32 mi
AUBERT ET DUVAL50 km / 31.07 mi BABOU8.5 km / 5.28 mi BIOPOLE CFE-LIMAGNE9 km / 5.59 mi EAUX DE VOLVIC18 km / 11.18 mi IKEA2 km / 1.24 mi LABORATOIRES THEA0.9 km / 0.56 mi MICHELIN4.5 km / 2.8 mi PAINS JACQUETS9 km / 5.59 mi TRELLEBORG2 km / 1.24 mi

Congress centre

POLYDOME3 km / 1.86 mi

Exhibition centre

GRANDE HALLE D'AUVERGNE5 km / 3.11 mi

Your meetings and events

Meeting@Novotel: where meetings equal success. Whatever the type of meeting, better your odds of success with the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Our hotel offers 8 meeting rooms tailored to your needs, and a team of event experts is at your service to share the challenges and the success of your events. Enjoy the fresh air of the terrace during meeting breaks and lunches.

Novotel Clermont Ferrand Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHAMBON 56 m2 3 m 50 18 22 30 40
CHAUVET 56 m2 3 m 50 22 22 30 40
CHAUVET-PAVIN-SERVIERE 168 m2 3 m 150 70 0 105 120
DÔME 65 m2 2.5 m 55 28 26 40 40
DOME-SANCY-PARIOU 220 m2 2.5 m 200 85 0 125 0
GUERY 56 m2 3 m 50 18 22 30 40
PARIOU 90 m2 2.5 m 70 28 36 45 48
PAVIN 56 m2 3 m 50 22 22 30 40
SANCY 65 m2 2.5 m 55 28 26 40 40
SERVIERE 56 m2 3 m 50 22 22 30 40
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Lectern
    • Day light
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.All 136 rooms at the hotel are fully-equipped to best meet the needs of both families and business guests: free WIFI, minibar, tea and coffee making facilities, safe, flat screen TV (beIN SPORTS channels), air conditioning and more.

  • 136 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 114 family rooms
  • 8 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating 5,190 reviews

Our guest reviews for Novotel Clermont Ferrand

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,242 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
José I. Business - 18/03/2019 AccorHotels certified review
« VERY GOOD EXPERIENCE, VERY CLEAN MY ROOM »

VERY GOOD SERVICE BY DE CREW, THE ROOMS ARE VERY CLEAN AND THE RECEPCIONIST NICE

E A. Families - 17/03/2019 AccorHotels certified review
« Nice common areas, rooms super dated! »

Service was good, common areas nice, rooms and corridors in shocking need of refurbishment; room well below par for 4 star hotel- disappointed.

Mr G. Business - 11/03/2019 AccorHotels certified review
« Short overnight business stop »

Nice convenient hotel close to the motorway. Nice staff.

Mr L. Business - 10/03/2019 AccorHotels certified review
« Convenient and comfortable »

Hotel is well placed with excellent facilities. Staff were friendly, breakfast was excellent. Room was a good size. Room decor and style was starting to look tired, to keep up with the Novotel reputation it would be good to refresh the rooms in the next few years.

Jason C. Couples - 26/02/2019 AccorHotels certified review
« Convenient and very comfortable. »

Extremely comfortable hotel which is handy for the motorway and has attentive staff.

Kenneth S. Solo - 20/02/2019 AccorHotels certified review
« Some changes to restaurant and bar menu are (in my opinion) retrograde »

Room and accommodation was up to Novotel's normally excellent standard. The rooms are quiet and comfortable, and there is adequate desk and wardrobe space. I had an argument with the shower bracket in the bathroom. I was struggling to change the angle of the shower head, when the whole bracket detached itself from the wall. I was subsequently able to put it back on the wall, but it did not strike me as being very secure, which might be why it detached in the first place. I would like to see more English TV channels. In addition to BBC World News, I would like CNBC, CNN, France 24 (English), Aljazerra (English) and Euronews (English). I also object to Accors recent policy of disabling the tools/option button on the telecommander, which would allow access to alternative soundtracks. The bar menu, used to offer a very nice chicken ceasar salad. This has been replaced by a so called crunchy chicken salad, which I found to be revolting. This might be my personal preference because I like my salad vegetables to be fresh, crisp and crunchy. A lot of the vegetables in this salad were soggy, slimy and watery. The items I objected to were the quinoa (which looks like maggots), avocado, which I consider to be horrible and slimy, and some horrible yellow things that look like some kind of beans. The salad also contained carrots and broccoli, which would have been fine, if they were raw. However, they were pre-boiled and served cold. As a result they were tasteless, watery and soggy. In general, I dislike food that has been cooked and is then served cold. This also applies to the poached eggs that this hotel adds to some of their salads. If they are going to include a poached egg in the salad, I expect it to be hot when it arrives. The breakfast was very good. I particularly liked their fruit salad, which gave plenty of choice. The hotel is very conveniently located near the motorway, and it has a good car park which is free, so there are absolutely no difficulties with access and parking.

Keith Couples - 18/02/2019 AccorHotels certified review
« Recent stay »

Nice clean and comfortable hotel The website showed the week before I stayed that the hotel was not available Suddenly two days before my visit your site showed plenty of availability and the hotel was not half full Despite booking on the Accor website and completing the online check in the hotel could not locate my booking and I had to show our confirmation

Anthony R. Business - 02/02/2019 AccorHotels certified review
« Feels like home »

Great staff excellent room good price

A. Couples - 30/01/2019 AccorHotels certified review
« Make me doubt about the Novotel standard »

The door opened by a staff member without any notice. The door was actually locked from the inside and I was naked with my wife ! The staff member explains there was a leek. I did not notice any water at all ! We were then asked to move to the room next door without any kind of excuse nor compensation. For the rest, the hotel has no charm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SYLVAIN A., Thank you for taking the time to tell us about your experience at the Novotel Clermont-Ferrand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Très Cordialement, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

Peter S. Couples - 29/01/2019 AccorHotels certified review
« Mr Peter S. »

We arrived around 20-00, tired after a long journey. The room was "tired". The carpet was stained. The washbasin was broken. We went for a meal in your hotel, only to find that several dishes were not available. The meals available, which we ordered, were very poor quality. We complained and had one refunded. ( OK it's Sunday ) We frequently stay with Novotel, and, have ACCOR club membership. This experience was a disgrace! Please do something to regain our confidence!

Philippe P. Families - 28/01/2019 AccorHotels certified review

Week end en famille

Monica M. Families - 23/12/2018 AccorHotels certified review
« Happy family »

We had a nice stay. Kids loved the playroom. Only minus: Ventilation in toilett did not work.

Tony I. Families - 22/12/2018 AccorHotels certified review
« Totally helpful staff »

The barman was very helpful in respect of the autoroute being closed due to a lorry hitting a bridge. He printed out directions for us to rejoin the autoroute south of junction 16, as we were travelling to Spain. He also advised us to leave at 6am in the morning to miss all the local traffic, this we did and it was perfect. The only problem is we missed our breakfast.

Karl O. Families - 18/12/2018 AccorHotels certified review
« always a pleasure »

very good all round

Mike Business - 10/12/2018 AccorHotels certified review
« Disappointed »

Greeting on reception excellent. Room presentation poor , room smelt of smoke and foul toilet . Bathroom sink basin not sealed to wall . Dirty carpet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL C., Thank you for taking the time to tell us about your experience at the Novotel Clermont-Ferrand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Très Cordialement, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

Bailly Business - 06/12/2018 AccorHotels certified review
« ENRICHISSANTE »

TRES BON ACCUEIL , BUFFET DE RECEPTION EXCELLENT, PERSONNEL TRES PROFESSIONEL TRES AGRABLE

V. I. Business - 03/12/2018 AccorHotels certified review
« Excellent Service »

Comme d´habitude

Paul M. Couples - 23/11/2018 AccorHotels certified review
« Clean, comfortable, good food at a reasonable price »

Very satisfactory

Robert H. Couples - 22/11/2018 AccorHotels certified review
« Disappointed, standards are falling dramatically »

Booking the room on line was easy. That is the only positive part of our stay. Well actually the receptionist was a polite gentleman. We have been staying in Novotels in France for around forty years, usually on our trips from the UK to Spain. The hotels have always been of good quality, clean and well decorated. However the recent stay at Clermont Ferrand will probably be our last in a Novotel. The room was decidedly shabby. The carpet was dirty, the furniture and fittings had certainly seen better days. I have not seen that quality toilet paper since the 1950's in post war Britain. Paper cups for the coffee/tea ! No extract ventilation for the WC, it was painted over. I would appreciate your comments on my review.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT H., Thank you for taking the time to tell us about your experience at the Novotel Clermont-Ferrand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Très Cordialement, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

K Business - 15/11/2018 AccorHotels certified review
« Comfortable and friendly »

Comfortable and friendly

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